My annual eye exam at East Side Vision Center in Pompano Beach was very efficiently done even though the office was quite busy. Dr Michelle Jhagroo and her staff do a great job in moving each step along. The staff was welcoming and friendly. I'm pleased with my visit and recommend this office for eye care. read more

Absolutely wonderful. Great staff and wonderful doctor. Very friendly and professional.

Dr. Jhagroo is exceptional! She is caring and highly knowledgeable, and I truly appreciate her personalized and conservative approach. I highly recommend her! read more

Between my contacts and my glasses, I am a very challenging patient for any optometrist. But not for Dr. Jhagroo. She rose to the challenge with a skill set I have never experienced in my sixty years of wearing gas permeable monovision contacts. In fact this was the first time that any optometrist was able to get me to 2020 vision in both eyes.She is truly remarkable in her technical and personal skills. What went well I felt respected Appointment scheduling Listened & answered questions Explained conditions well Staff friendliness Appointment wasn't rushed Trusted the provider's decisions Wait times What could be improved No results Helpful ×Post a ResponseAre you Dr. Michelle Jhagroo, OD? Yes No Apr 23, 2024 An Exceptional Optometrist Between my contacts and my glasses, I am a very challenging patient for any optometrist. But not for Dr. Jhagroo. She rose to the challenge with a skill set I have never experienced in my sixty years of wearing gas permeable monovision contacts. In fact this was the first time that any optometrist was able to get me to 2020 vision in both eyes.She is truly remarkable in her technical and personal skills. What went well I felt respected Appointment scheduling Listened & answered questions Explained conditions well Staff friendliness Appointment wasn't rushed Trusted the provider's decisions Wait times What could be improved No results Helpful ×Post a ResponseAre you Dr. Michelle Jhagroo, OD? Yes No Leave a review How likely are you to recommend Dr. Jhagroo? Definitely NotNoMaybeYesDefinitelySelect Rating 5.0 1 rating, 1 with written review Apr 23, 2024 An Exceptional Optometrist Between my contacts and my glasses, I am a very challenging patient for any optometrist. But Between my contacts and my glasses, I am a very challenging patient for any optometrist. But not for Dr. Jhagroo. She rose to the challenge with a skill set I have never experienced in my sixty years of wearing gas permeable monovision contacts. In fact this was the first time that any optometrist was able to get me to 2020 vision in both eyes.She is truly remarkable in her technical and personal skills. What went well I felt respected Appointment scheduling Listened & answered questions Explained conditions well Staff friendliness Appointment wasn't rushed Trusted the provider's decisions Wait times What could be improved No results Helpful ×Post a ResponseAre you Dr. Michelle Jhagroo, OD? Yes No Apr 23, 2024 An Exceptional Optometrist Between my contacts and my glasses, I am a very challenging patient for any optometrist. But not for Dr. Jhagroo. She rose to the challenge with a skill set I have never experienced in my sixty years of wearing gas permeable monovision contacts. In fact this was the first time that any optometrist was able to get me to 2020 vision in both eyes.She is truly remarkable in her technical and personal skills. What went well I felt respected Appointment scheduling Listened & answered questions Explained conditions well Staff friendliness Appointment wasn't rushed Trusted the provider's decisions Wait times What could be improved No results Helpful ×Post a ResponseAre you Dr. Michelle Jhagroo, OD? Yes No Leave a review How likely are you to recommend Dr. Jhagroo? Definitely NotNoMaybeYesDefinitelySelect Rating 5.0 1 rating, 1 with written review Apr 23, 2024 An Exceptional Optometrist Between my contacts and my glasses, I am a very challenging patient for any optometrist. But not for Dr. Jhagroo. She rose to the challenge with a skill set I have never experienced in my sixty years of wearing gas permeable monovision contacts. In fact this was the first time that any optometrist was able to get me to 2020 vision in both eyes.She is truly remarkable in her technical and personal skills. read more

I was frustrated when I went the first time because of all my Insurance stuff but the owner really took the time out to explain what happened. The second time I had an amazing experience with my children. The staff was so kind and caring with my sons and took the time out to really make my son feel special getting his new glasses. I recommend this business and am thankful for their honesty read more

Dr. Michelle and staff are excellent! This is the 3rd eye Dr. I have been to in Pompano Beach in the past 10 years and the only one that didn't try to sell me a lot of unnecessary and overpriced stuff. Much appreciated!! read more

Personal attention and professionalism from the entire group! I am a new patient and was given excellent care and attention by all here. Appointment started on time, no wait. read more

My husband and I have been seeing Dr. Shorrock for decades. Even as our insurance changed, we made sure that she was part of the plan. The doctor is very thorough, caring and friendly. I have always felt that we were in good hands and were sent to ophthalmologists a couple of times for serious issues. Whenever we bought our glasses from them, they were made properly and timely. The photo is me in my newest, cool pair. read more

East Side Vision Center - GG in her new specs - Optometrists Near Me - Pompano Beach, Florida

An hour wait with an appointment made beforehand. Left without seeing the doctor. Don't waste your time.

I called East Side Vision while traveling from out of town with an urgent vision need. I spoke with Nicole and she was very friendly and helpful. She went above and beyond to provide assistance to me. read more

Dr. Shorrock was personable, knowledgeable, and very helpful. Her staff was also great. They adjusted and tightened my sunglasses. Plus, they added new lenses to my existing glasses. Good stuff. read more

Dr. Shorrock is great. Really a good Optometrist. The current staff, however, leaves a lot to be desired. 5+ years ago the staff in that office was top notch. Now............I just called to reschedule an appt. and ended up cancelling completely after being rudely cut off. I have had lenses too big for the frames which caused the glasses to constantly fall off......which a professional person should have realized when I ordered them. I have had the office tell me certain frames were taking so long because they were on back order.......nope, I called the company. No back order. They just forgot to order them. See some of the other reviews. Ridiculous. Very typical of this area in general these days. Glad we are soon moving out of here. read more

Many years ago I called Dr. Shorrock, because I had an eye emergency and my current optometrist was not open. I decided ti continue using her, because I feel that she is very thorough, compassionate and knowledgeable. I recently scratched and bruised my cornea and after seeing me, she sent me straight to Rand Eye Institute as an emergency patient. I believe many doctors would not have made this decision as quickly as she did and I am so very grateful for her insight! The doctors at Rand Eye Institute told me that going to them immediately could have helped prevent me from very serious consequences! Her staff was also very accommodating when I showed up with this recent emergency without an appointment. I highly recommend East Side Vision Center! read more

I'm sorry but after going back perhaps 6 times they can't get it right. They certainly put down 4 Eyes , but I'm liking 4 eyes much better. They just can't seem to get my vision correct UPDATE Went back. Seems like they prescribed wrong frames. Can't get refund. Water 450.00. Can't recommend read more

I was examined on November 20 & bought replacement lens. My bill was $800 & was told I would have the lens in two weeks. Called yesterday to ask when I would receive them & was told there was a delivery issue. The person I spoke to "I'm glad u called or we wouldn't know what happened. Last time I go there. Very unprofessional & expensive at that. Go to Lens Crafters, it's cheaper & more reliable. read more

Dr Robin Shorrock and her office staff are as thoroughly professional as I have ever seen. You get the impression that the Doctor and her staff are genuinely concerned about you, and your vision. Dr Shorrock is a great eye doctor, and her office staff are the nicest people, the most competent people, that you rarely find nowadays. On a scale of 1 to 10, they rate an 11. read more

Terrible staff. Didn't bother telling me they didn't take my insurance after confirming my appointment 3 TIMES!! Oh and you can shove your mask! read more

Extremely warm, personal service. It is so much nicer having the exam done completely bye one person. Old school caring about their patients. Nice selection of frames. read more

East Side Vision Center - Displays - Optometrists Near Me - Pompano Beach, Florida

Dr. Robin Shorrock is by far the best eye doctor! She genuinely cares about her patients well-being and the health of their eyes. She is a warmhearted professional who is passionate about her work. Her staff is thorough and friendly. I highly recommend East Side Vision Center! read more

Love East Side Vision! Dr.Shorrock is the best! You will be happy with the service provided.

East Side Vision Center has been my eye care providers for more than a decade.Dr. Shorrock is extremely skilled,bright,and truly cares about her patients.Staff is friendly--and helpful(working with you on scheduling and insurance issues). I couldn't think more highly of them-my testimonial is my long-term patronsge for superior care.Thank you Dr. Shorrock and staff for your commitment to your patients-and the fine manner in which you treat them.Ken K. Boca Raton read more

I did receive a post card reminder for an appointment from the East Side Vision office. June of 2019, an office staff member called me to remind me it is time to come in and that I have not been in for 2 years. Not true, I was in 1 year ago (2018). We made an appointment for July 7th at 9:30 am. Then, I was called to inform me the Dr. would not be back from vacation and changed my appointment to July 23 at 9:30 am. Once again, I was called, this time: to inform me that my appointment was for 4:30 pm. I said, "no!", so my appointment was rescheduled for Aug. 15th at 9:30 am. Today, (Aug. 14th), I received another call saying they 'do not except my insurance'. Dr. Shorrock is currently listed in my insurance directory, for 2019. When I called my insurance company they informed me Dr. Shorrock stopped being a member of my insurance company in July of 2019. Since 2016, Dr. Shorrock had been my eye doctor. Dr. Shorrock and I have had a good relationship and from my patient point of view, she is wonderful. I don't care for the office staff at this point; not professional. I said, "Thank you", to the person that called me to tell me - at the last minute - not to come in. Good bye Dr. Robin Shorrock. Sincerely, Rev. Linda ~ PS Update: I just received a text reminder for my appointment for tomorrow(!)(?). read more

the staff is unfriendly, does not greet you when you come in the door, the so called dr. shorrock needs to have HER eyes examined. Terrible experience, will never go there again and will tell everyone I meet ,not to go there. read more

scheduled an appointment for contact lenses , went thru the whole procedure and at the end she said she couldn't write me a prescription without getting my old prescription???? asked for my consent to contact my last doctor and was going to contact me after that. waited two weeks and didn't hear anything. by then my wife's glasses where ready at the same office and i asked her to find out what happened.she got me a new appointment today 9/11 at 10 am and i went there and the lady said i had no appointment, there was no doctor . i explained my wife got the appointment when she picked up her glasses and the lady suddenly remembered that she called me several times and left a message. that's funny since i had no messages from them. I would not recommend this place at all. read more

I found Dr. Shorrock through my insurance, so glad I did! Dr. Shorrock got me in quickly to handle an emergency. She is incredibly caring and thorough. He staff is helpful and courteous. I highly recommend East Side Vision Center. read more

New to the area and just had a contact lens exam with Dr Shorrock, after being referred by a colleague. Very friendly staff, professional exam, excellent care. read more

The eye doctor was not Dr. Shorrock that did my eye exam, but was very thorough and explained every step. The service for the glasses on the other hand was horrible. There was at least five (5) times I was told that the lens were made incorrect or had a major flaw. It was one delay after another and still no glasses. The customer service was not handled properly. read more