I made an appointment online on weekend and a guy showed up on Wednesday as I asked. Was impressed to see a plumber arrived on time and started his job right away. My sump pump was completely failed and needed a replacement ASAP so his quick work helped us a lot. Only thing I could ask for the better is that a thorough explanation he could have given to us before he started his work. Only thing he explained to us was the price and told us to stay relaxed. It was a fantastic job though and I am relatively happy since he completed his job in no time and a new sump pump is working fine which keeps my basement dry. But if he gave us what brand and model he would be installing or better yet if he gave us an option to choose from, it would have been 5 star. read more

We have used Lenox multiple times in the past, and they have always done an excellent job. Yesterday our water heater died on us and, once again, it was Lenox to the rescue. Our tech was awesome. He was polite and knowledgeable,, and had a new water heater installed quickly and efficiently. We will definitely be using Lenox for any future plumbing issues that arise, and highly recommend them. read more

Honest work and reasonable pricing. Their website appointment page form and email are their main nonemergency forms of customer contact prior to the appointment. Wes arrived at my home impressively close to 3pm in the 3-5pm block time. Everything was wrapped up by 4:30 and I couldn't have been happier. Credit card payment was accepted immediately through an app on his phone and an email receipt was sent simultaneously. Perfect! I hope not to need a plumber again anytime soon. But, should the need arise, I'll head to their website once again and fill out the appointment form. read more

Punctual, fair price , good work, what else could anyone ask for in a plumber. I would not hesitate to hire them again.

My experience with Lenox Plumbing was incredibly uplifting and reassuring amid an extremely stressful situation. Lenox Plumbing answered my call about a massive clog in my bathtub piping that had left my only bathtub and shower filled with black, disgusting water. They came to our home within an hour and stayed for the next four hours to meticulously and successfully fix a very complex problem. They were extremely professional, polite, thorough, and careful not to damage anything in my house. Their prices are very reasonable. I could not recommend them more enthusiastically-- they are absolutely wonderful! read more

While out of town, my son called and said that the floor drain in the basement had backed up and that we had a mess. Although it was Saturday I had him call Lennox Plumbing and ask them to come out and fix our problem. They answered his call right away, listened to his tale of tears, and explained they were being pushed to the limit with other trouble calls and that the best they could do was schedule us between 8:00 & 10:00 that night. When he arrived, after all ready putting in a long day, he, the plumber, determined that the city sewer was the problem and not our drain. What amazed me was no charge for the service call. This man was dead tired from a long day and still made the trip out to help us and didn't charge us. I have been listening to the political scene and this man, and the company he represents have more integrity, and honesty than either of the politicals. If they promised to run the country like they run their business they would have my vote. since they arn't running I can only thank them for being there to help us when the need arises. read more

I had a leak under my kitchen sink so my friend recommended these guys to me. They came out and realized my hot water value was loose and only had to tighten it down. 5 minutes later the leak was gone, and they did NOT even charge me. You can trust these guys to not oversell you. They gained a customer for life. Thank you! read more

Our toilet needed repairing and they came out promptly and did a great job, at fair price.

Just want to thank Chris Cameron from Lenox Plumbing for taking such good care of my tenant this morning. Pricing was great and as a landlord I totally appreciate the reliable and professional service. Don't hesistate to call these guys in a pinch! read more

These guys are great. Several years ago water heater went out and they were able to do emergency repair. Water heater is now 11 years old and went out again, was able to get it running and repair cost was a lot lower than what I exepected. Easy time scheduling appointment and showed up during the time window as promised. Pleasant experience overall. Will definitely use these guys when I finally do replacement! read more

We were having problems with a bathtub drain and called Lenox to help. They came the very same day and helped us immediately. Their technician, Wes, was friendly and efficient. Would highly recommend this business read more

Don't Do it!!! They will not show up, not bother to call you, and not bother to show up again, and again, and again... still waiting for parts. They will not call. Find another plumber!!!! read more

Chris has done a GREAT, NEAT, FAST job with the sump pump system in my basement. He replaced my primary pump, installed a water-powered backup pump, and cleaned up everything within 5 hours. I will choose Lenox plumbing for my water heater replacement in the next year. read more

Prompt, professional service. Called them on Jan 6th ( one of the coldest days ever) and arrived within an hour to fix a frozen pipe that burst in my basement. I agree with other reviewer ,I don't like calling unknown tradesman either...but I was referred to Lenox Plumbing by a friend and found the owner Mike honest and professional. I highly recommend them. read more

They did a great job answering our questions and installed top of the line equipment at a great price. I felt very comfortable with them in my home and would call them again and again. Service like this is so rare these days. Warrantied their work and material better than the other guys. Highly recommended - and I'm picky! Thanks guys for making the job go so well. read more

I had my first plumbing emergency and I was pleasantly surprised by how quickly the plumber was able to come to my house and resolve the issue. Chris was very friendly and didn't charge me a fortune! We would have a huge problem on our hands if he didn't arrive so quickly! We will definitely use them in the future! read more

Lenox Plumbing was recommended to me by a coworker after discussing finding standing water in my basement. She suggested that I give Lenox a call since I wasn't sure if it was a problem from my hot water heater or my a/c unit. I called Lenox and was able to get someone out the same day to look in my basement (Mike). He quickly diagnosed the problem (in my a/c unit) and was able to fix it that same day. They were very prompt, professional, and gave fair prices. I would highly recommend Lenox Plumbing! read more

We came home from a weekend away to find a pond beneath our kitchen sink in our three year old Mike Miller home. We called Lenox to check out the problem. They not only came once to do so, but allowed us to purchase a faucet that afternoon (which we preferred to do ourselves) and came back early the next morning to get it installed for us. They were great on the phone and great to work with in our home. The job took less than an hour and we appreciated their efforts in getting back here the next day; unscheduled. We won't hesitate to call them again, should we need plumbing service. And with this house...it is very likely that we will! read more

Needed gas line to new gas range and gas dryer. They came out and gave free estimate and I thought the price was reasonable compared to other companies so they scheduled me a couple days later. They notified me in advance of time to arrive as no one was living there and arrived within 5 minutes of time. The technician was very professional in work he did. He took a little extra time finding perfect locations for cutting hole in floor for gas line as I expressed to him that I was concerned it would interfere with stove being close to wall. Nice neat installation. Didn't like not having someone answer phone when I called, always leave a message and they call back later. Can live with that and would use them again. Bill Novi read more