The food was fine (I hope). As I was eating, I noticed the front end employee was eating and playing on his phone as well as helping customers. We were the only customers in the building. I didn't necessarily see him wash his hands. I know he handled other items without gloves. Eventually, I did see him put gloves on to make an order when the other employee came to the front. I would think that would be a health code violation. Just be careful when you eat out. You don't know what these employees are doing. Evidently, cleanliness isn't top priority at this store. read more

This location is the best! The up front parking is super convenient. The shopping center is easy to access & well lit. The employees are top notch. The manager is incredibly sweet, welcomes everyone with a big smile & always takes the time to speak & check on customers. The food is so good! Made fresh to order so it's always exactly what you want. I swing by & grab lunch or dinner often & we've had lunch catered at our office as well. Highly recommend. This is my favorite Lenny's location. A++ Five stars all the way! read more

Lennys Grill & Subs - Lunch! - Sandwiches Near Me - Arlington, Tennessee

This is our go to place! The staff is phenomenal and the food is delicious. I really am impressed with how in this time and age there is still good customer service. Definitely found that at Lenny's in Arlington. read more

Im super impressed with the cleanliness. Staff is friendly food is fresh and good quality. Enjoyed my sandwich was just as ordered and delicious! read more

Wellllll once again our order is wrong. It's probably 90% of the time. I ordered a chicken philly with just meat and cheese. Simple right? NOPE....loaded with onions. My wife ordered a club sandwich. It no bacon, no oil and vinegar, no salt and pepper and was loaded with onions. This was an online order so it should be real simple to read the order. There were no customers so they were not busy at all. This is getting really old! read more

Lennys Grill & Subs - No onion huh? - Sandwiches Near Me - Arlington, Tennessee

Order was wrong, Lettuce was brown and not enough meat as they usually give. Disappointing visit it wont be my last time but I am not going back for a while. read more

I need to make a comment about your 5780 airline rd Arlington TN location. The two girls working there today on July 15 were the best employees I think an establishment could ever have. We are traveling military and had been going through it, when our car broke down. My children and I came there to get drinks and get out of the heat. The employees went ABOVE and BEYOND to be kind and helpful. I'm not sure what can be done to reward them. But I hope this message reaches their management. I hope they always know I will forever be thankful for them. read more

DO NOT go here this is the worst lenny's you will ever go to like they close to early they move slow and the sandwiches don't even be good l personally think that the worker i had was very disrespectful towards me so i'm not coming back l read more

This location is under new management- I would recommend giving this location another shot. Major improvement!

picked up dinner before i head into work; very sloppy dry and found hair in my small philly cheesesteak read more

Lennys Grill & Subs - a hand holding a receipt - Sandwiches Near Me - Arlington, Tennessee

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I really try not to "catch" an eatery @ its worst, timing-wise ~ but today after the Lunch "Rush" (if there was one), & before School was out:: Lenny's Manager was standing @ the Register, (2) other Employees were not busy. Only (1) Diner. Tabletops & Floors were dirty. She saw me take a photo of the Menu Board & started bussing tables & booths (I didn't take photos till they were cleaned). I sat @ the 1st one she cleaned. When I left 30 minutes later, the (3) were conversing & the broom/dustpan were still sitting there waiting. Maybe they DIDN'T realize Why I was taking photos? French Dip Combo was $11.61. Not a Bargain. No Tip. I won't be back. read more

Went across town for some subs, but they had closed a solid 15 minutes early. A lady already in the parking lot was also mad, so maybe longer than that. Plenty of time left to make a sandwich. Get it together, Lenny's. Change your hours or stay open. read more

Not as good as the Millington location. Very sloppily put together and NO attention was paid to the order. I ordered spicy mustard and mayonnaise and both were left off. My husband didn't want pepper relish and he got it. His mouth was burning from it. The bell pepper was HUGE chunks. I really like Lennys far and above Subway, so I hope this store improves because it's convenient for me. read more

When originally opened, this Lenny's location was kept spotless, had excellent customer service, and served a great sandwich/salad. In the years since, it has really gone downhill. My hot sandwiches are rarely, if ever, prepared as ordered -- and I'm not asking for anything special. The personnel seem bothered to have customers at all. And the prep area as well as the storefront is neither well-kept nor inviting. The whole place and the whole experience feels worn out! The only upside is that quite a few of the Lenny's locations in the Memphis area have the same issues. read more

New manager now!! Not the same store. Great going Lenny's ! Arlington needs a great sub shop.

Lenny's is the best sub shop in town!!! My Philly was on point today. Not sure what her name was, but the lady that helped me out with my order was the friendliest soul I've met. HIGHLY RECOMMEND!!! read more

I go to the Lenny's in Arlington and it's great service super quick and I'm and out in under 20 minutes.

Ordered on line. Paid in full. It showed a $2 discount, I thought Yea!!! Well when I picked it up I was told I had a balance for $2 plus tax! Ridiculous! So beware if you are ordering on line. Also when I picked up the order it was basically a lettuce sandwich, not the Philly I ordered. Probably won't be back and its a shame not alot of places to eat out here close to work. read more

I Really don't enjoy ordering from this place. A call in order generally comes out as incorrect and the staff are rude. It seems they think they're doing me a favor when I order. I've given them a lot of business due to lack of options in the area and it never fares well. As a business owner I don't like giving bad reviews because I understand employee issues but this place just doesn't get any better over time. It seems like a total lack of oversight or care on the owners part. read more

I have been to other Lenny's locations (like on Hwy 64) and enjoyed their Philly Cheesesteak sandwich and their Meatball sandwich (my current favorite) I was in Arlington and tried their Meatball sandwich. Honestly, it was revolting. The meatballs were hard, crusty and dried out like they had been sitting around WAY too long or reheated too many times. I might as well have been biting into a lump of charcoal. Severely disappointed. read more

NO FLAVOR! God made spices for a reason. Some one should show the cook how to use them. Even the cookie was flavorless.

Marteveous should not be in a management position! Picked up a sandwich from here today and bottom of the bread was as hard as a brick! I called the manager Montavious and he said the bread was hard because it hadn't had time to oxidate. Who gives a flying flip. Hard bread is hard bread. My fiancé ate half of a 10 inch sandwich with only one piece of bread. I couldn't bite mine because of implants. Manager told me to bring it back and he would replace. We were on a construction site putting down 40 pallets of sod so I DIDN'T EAT LINCH!! 10 hours later I return the sandwich. Cashier calls manager Marteveous and he tells her to make me a 5 inch sandwich. I said that's an insult on top of my inconvenience. So she gave me half my money back. I spend $24 a week for two sandwiches every time I go here plus chips and drinks. Check your food if you're passionate about soft bread. Franchise owner this is who does not take care of customers:. read more

Folks always griping about something but this has been a solid choice any day or night. They accommodated my kids wanting something not on the menu and that's fantastic service. She had a very positive affirmative response that they can do a simple ham and cheese or a BLT. Neither of those are on the menu. That's how you keep happy customers coming back! A little "try" and some kindness goes a long way these days! read more

I don't usually leave reviews, but honestly something needS to be said. I eat at lennys a couple times a week and ever since moving to arlington a month ago I have been going to this location. The last 4 times I've gone in here they have screwed up part of my order or it's taken 30 minutes to get one sandwich . On top of that this is the only location that has fully given up on making their lemonade. After 4 times I figured something needs to be said . I ordered one buffalo chicken philly with onions and lettuce only, and they forget the lettuce. On top of that I noticed the girl on the grill making my sandwich while on the phone. Something needs to be changed ASAP read more

We love the Guacamole tortilla wraps. We don't eat out a lot but when we do there's only a few places we do and Lenny has stepped up with the low carb I guess you can say in the one in Arlington here really like stacks it up. read more

I never....EVER write reviews, but felt the need to this time. Ordered online due to the stupid covid, order was coming off the grill as I walked in!! And it was exactly correct. As far as the employees go... would give 6 stars if there was the option....Friendly, respectful and helpful. Which its sad in today's time where you automatically expect bad service, by people who don't care, and have to recognize good service when it happens. Should be the norm, and maybe it is with the staff they had that night. But good work!! read more

They are awful, they are slow, and they are completely rude. If I was the owner, I'd clean house and find better workers. Also don't expect your order to be right, they will get it wrong. read more

Had not been anywhere to eat in weeks with Covid-19 about. Decided to get a couple of sandwiches for a change. These are 'to go' so you don't stand there and take the sandwich apart at the counter. The order was phoned in. One was the special to be on wheat but it was on white. The second was the #1. Get home, unwrap it and no meat...just the veggies. This is a management issue. You wonder what is an acceptable error rate for this franchise. The two preparers, no masks, yacked the whole time. They were not busy. I called back and was offered free sandwiches...reminds me of 'we burned the french fries so we gave you extra.' I'm 20 minutes away and with the exposure, not worth it then and certainly not in the future. Check out wore no mask, no gloves. The right thing would be to credit my card. read more

This is my favorite Lenny's location in the area. The food is always great, the service is good, and it's a convenient location. I appreciate the fact that they give a nice discount to military in uniform! This is a good place to stop on my way home from work leaving Millington. I will be back soon! read more

This is the best sub place I've been to. Some times the service is slow, but most of the time the food is great. This location is about 4 minutes away from my house, which is very convenient. I recommend the Mile High Turkey. read more

This Lenny's has gone downhill over the last few years. Not as clean and the employees look like they hate being there. Also, why do you have Fox News on the TV? Stay away from controversial political BS and stick with ESPN or the Weather Channel. Disappointing. read more

Well, we gave them 2 chances to do it right....but they got it wrong both times. The first time we ordered 2 sandwiches online . They only made 1 and put it on the wrong bread. After insisting they were right they went back to the computer, and found they were wrong...So, no problem, just make the second one now with the right bread...could they handle that? ....No.... Got home and both were on white bread. So, then we thought ...heck anyone can have a bad day...let's give them another try (this was a week later). Online ordering was not working so we walked in and ordered 2 philly cheese steak subs....this time when we got home, we discovered they got the bread right, but forgot the cheese?!?!?!! Really???? Done risking our money on their inattention to detail. The problem is when you leave your business to be run by students in high school or junior college, what can you expect. read more

One of the best places in Arlington to eat. Food is always great but the customer service makes any visit worth it.