Hunter and Ariana offered great customer service. We had a special request for one of our sandwiches and they didn't say no. Instead they said "let us see what we can do". Pastrami burger was good. Husband liked his burger. Cherry cheesecake shake and fries were perfect. Thank you for hiring people that care and work hard. We'll be back! read more

Noticed the bad reviews after already ordering at the drive thru. Not gonna lie I was expecting the worst after seeing the more recent reviews, but overall it wasn't a bad experience. Customer service was lackluster, and my raspberry tea was gross. However, the burger was good and my bun wasn't soggy after bringing it home. The fries were good as well super hot and had light seasoning. read more

Out of Reubens???? That is what I told when I tried to order! Very disappointing....I just decided to leave.

A lot of mixed reviews, but my wife and I have always been very satisfied with our food and service here. The fries are crispy and fresh, our burgers perfectly cooked, and they have lots of tasty, unique options.. read more

If zero starts was an option that would be my rating ! We ordered 3 hamburgers that all old and they were covered in the condiments to the point the bun was mush! They forgot our shakes ! Will never return !!!! read more

Lenny's Burger - Cheeseburger - Burgers Near Me - Mesa, Arizona

Worst dining experience in a long time. Saturday night at 9:10pm,their website says open till 10:00pm,but the "oh no" looks we got from the staff when we arrived should have been our first clue that it wasn't going to go well. And it didn't. Restaurant is cool on the inside,decorated nicely and clean too. Menu looks good, sandwiches and FF mainly along with ice cream too. Our orders were a corn dog,good taste...single cheeseburger,meat warm and a frozen taste with some soy flavor as well and a soggy bun...cheese FF,fine...breaded chicken sandwich was actually a two chicken STRIP sandwich,disgusting texture and taste...bacon ranch FF were yuck with bacon being overcooked...cowboy burger,just acceptable not memorable...original FF good...cheeseburger served Keto style,ok but warm only with same soy flavor. No other guests in the restaurant,so Employees locked the doors at 9:45pm, then all eyes are upon us to wrap it up. Left at 9:50pm and two of us thanked the employee who unlocked the door and let us out however no response or acknowledge from them. Poor customer service along with mediocre at best food makes you wonder how they stay in business. read more

Argumentative and unwelcoming staff, seems like they have no order there and don't know what they're doing. The food is good and the general decor is also nice but the workers make it unenjoyable. when I walked in no smiles no greeting, I looked in the back to see a group of workers just all talking and multiple of them just started starring at me very weirdly, then while ordering(I ORDER THE SAME THING EVERYTIME) the worker got one thing wrong which isn't an issue, the issue was that he tried to tell me I was wrong and didn't say that when I know for a fact he just misheard me because I've never ordered anything else. I did like coming here but I don't see myself ever going back with the way it's ran. read more

I arrived at the drive thru and was happy to see there were only two cars in front of me. I pull up and they quickly take my order; side of bacon ranch fries, small vanilla shake, and a medium Oreo shake. (The shakes here are SO GOOD) So I wait. And wait. Oh did I mention I sat and waited?.. About 15 minutes pass by and there is FINALLY one car in front of me. (Oh and there were about 4 cars behind me) So I wait a little more, it is now 20 minutes since I've arrived, and it is now my turn! Yes!! Hallelujah! I pull up to the window and the girl has my order messed up! Ugh! (Rootbeer float and a cheeseburger) So I now have to sit and wait some more. 8 minutes later and I FINALLY get my food. As I sat there and looked inside through the window, I did notice that most of the employees are teenagers. There was a lot of fooling around in the kitchen so that might be the reason for the SLOW service... Yes I mean SLOWWWWWWW. *I've never waited 30 mins in any drive thru.. I would've seriously driven away, but I was stuck in between cars and my little niece would've been disappointed without her shake.. Stay away if your in a hurry! read more

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I really do like the food. I love the Garlic Mushroom Burger combo. It's delicious. I give them one star because the service is some of the worst I've ever seen. I'm currently sitting in their drive thru line. I'm at the speaker ready to order and the only reason I haven't left it is to see how long it would take them to take my order. The answer is 17 minutes. TO TAKE MY ORDER WHILE I AM SITTING AT THE SPEAKER. There have been 3 cars behind me that just gave up and left. I've never been to the one on Alma School but from now on, that's where I'll go even though this one is 5 minutes from my house. Truly ridiculous. read more

The onion rings are great. The pastrami burger (I added jalapeños) was off the chain! Hit every taste bud on my tongue! It was probably the best burger I have ever eaten. I don't know what was going on with the Ketchup but every table was empty. The one we found was awful. It tasted like they were trying to make their own version. Bring your own read more

Not the friendliest service on the very busy night we visited. Prices were a little high for the quality. I'd have given them 2 stars but the caramel shake alone deserves a star. read more

I feel like a lot of people here have the same experience as me, food is good but customer service is HORRIBLE. I haven't had any rude experiences (thank goodness) but the people taking the orders are either high out of their minds or they have the attentive mind of squirrel. Every single time I have gone to place an order they have messed it up. EVERY TIME. Even after I repeat myself three times just to be safe. They still mess it up! Have they been properly trained?? It shouldn't be that hard to take an order, you guys are NEVER busy. Perhaps it's time the owner looks into hiring new people, the workers they have currently are useless and they obviously don't care about working there or they wouldn't be messing up your order time and time again. And don't get me started the time they gave me a soda drink (which I had to request because they forgot to get it to me) and put no ice!!!! Who hands someone a soda drink with no ice!? My soda was hot and nasty! And of course they just shook it off and offered a fake and careless apology the next time I confronted them about it. The next time I go back to Lenny's I expect a full attitude change from the staff, or at least new people. If not then you can forget about me ever returning again. read more

My first time here, it's small and cozy diner atmosphere. Good friendly customer service. The girl who took my order was very nice and helpful, she gave me a small sample of the horchata ice cream before I ordered it. I got the Ranch burger with thousand island instead of mayo and it was soooo good!!! Yum..yum!! Their fries were hot, fresh and very tasteful!!! They grill their burgers once you order them, which is nice! Unlike some of these other fast food places they have their food sitting under a hot lamp. Not Lenny's!! Their food is fresh! My husband ordered the jamocha shake and I had the horchata and it was soooo delicious!!!! I definitely recommend the horchata shake! The inside was nice and clean, they bring your food out to you once it's done. Overall I had a good experience and definitely will be back. read more

Lenny's Burger - Finally!! I found a place that has horchata shakes!! So delicious!! - Burgers Near Me - Mesa, Arizona

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This place sucks would have rather ate at BK way over priced .hamburger patties r about 1/16 of an inch thick way to much sauce on burgers only thing that was good was ice cream cone don't waste your time and defiantly not your money read more

Really good burgers and corn dogs. Don't forget the root beer float. Everything here is fresh and delicious. Sometimes there is a wait but it's worth it. Don't sleep. read more

Second time visiting this location. We waited inside 35 mins for our food even though they helped 6 cars in the drive thru. The cashier was rude and unhelpful. Other people inside had waited just as long. They didn't have bacon or butterscotch either. Do not recommend. read more

Don't go in when the night shift is working, the cooks , the green haired girl and the blond haired lady are trash at doing their job, they messed up my order twice. Morning shift are good tho read more

We went for lunch today . This has always been our go to . I ordered my corn dog as usual and the dog in the middle was huge and no taste . Hated it ! We also ordered tater tots and they were soggy and not the same as they used to be . Not sure what is happening here but so disappointed !!! read more

This was mine and my fiancé's first time at Lenny's and the service was horrible. We asked for bacon on both burgers and got none the cashier was an older lady who shouldn't have been working still, sweet old lady but definitely not the job for her. The portions were very small for the prices unfortunately very disappointed in the service I received... read more

Well, Lenny's has made a drastic turn for the better! No more 'ex con" feeling. Manager recognizes me, and knows that I have a 1/2 hour lunch break. Product and service are both up to snuff. steve read more

My name is Jenni - My family frequented your Mesa restaurant a lot. We absolutely loved the food and the quality we received. But then you changed the recipe. For a restaurant that was fantastic, i can't believe you changed the recipe of your food items. The buns became non-sesame seed potato bread buns (Which have more sugar and aren't as healthy) and the burgers became smaller and less flavorful. We are not happy with the changes and hope that you can change it back. Please consider changing back to the sesame seed buns and bigger patties again. Thanks - Lost a Customer on this. read more

I ordered a tuna MELT from Yelp delivery and what I received was a sandwich, completely cold with way too much flavorless tuna and one slice of cold cheese pasted to one slice of bread. Yup..a cold tuna melt. read more

Lenny's Burger - Burgers Near Me - Mesa, Arizona

This might be the biggest bang for your buck in the entire valley. Lenny's serves up good old fashioned burgers, shakes, and fries... The decor is cute-over-the-top 50's and it just works just fine - Well done you guys! They even have a drive-thru! *Again, I am astonished that reviewers would give this little family-run joint such a hard time - one star??? A freaking McDonald's in Iran doesn't deserve that. How would you rate the What-a-burger down the street? Huh? Seriously, save the one-star reviews for food poisoning you drama queens. (I'm mostly kidding - no death threats this time) read more

Lenny's Burger - Lenny's - Burgers Near Me - Mesa, Arizona

WOW. I would have NEVER come in if my friend didn't work by and needed something quick. The food was good, the service amazing (Kim the shift leader checked on us and was always friendly and was always smiling) and the ambiance SO FUN!!!! I was eating and singing the whole time!! Thanks for taking care of us Kim!! read more

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I found Lenny's recently after a service account, and was very pleasantly surprised (especially because I was just trying to find some fast food for lunch). These are some of the best burgers I've ever eaten, and the combination of surroundings, food, and service truly makes this stand out. The lady at the register was the sort you always hope to encounter at a lunch spot (and rarely seem to): someone who really enjoys their job and is determined to make sure you love the restaurant as much as they do. She was friendly, happy to meet a new customer, and pleased to offer recommendations. She was spot-on, too; I am picky about fries and shakes, and she was right about me being hooked as soon as I tried these. The burger pushed it over the top. I think the most impressive part, though, was the restaurant itself. It is a small place at the end of a shopping center, and I wasn't expecting much. The decor, though, is really cute 50's-diner stuff -- chrome and red and neon, very well-designed. The place is clean...as in, the cleanest restaurant I've EVER been in. You could eat off the floor...of the bathroom. Very impressive; just made me really confident in the care that was being taken in preparing my food. The food is diner-standard, but this is no greasy-spoon. I will be back. Regularly. Even though it's a 40-minute drive from my home. read more

Lenny's Burger - Burger, fries, and chocolate-peanut butter shake...AWESOME! - Burgers Near Me - Mesa, Arizona

I wanted to punch someone in the face after what they did to me here. After my 10 hour work shift, I was starving. I got off at 9 and headed over to Lennys. I've ordered delivery from here a couple of times and it was great. I extremely regret coming in to order food tonight and will never order delivery from them again. I placed my order at 9:19pm. 2 jr burgers and fries. I sat right in front of the cashier at a booth to wait for my food. I was craving french fries and was so excited to eat my food. The drive thru was busy so after 15 minutes of waiting I figured they were just busy. A few kids came up to the register, ordered, and got their food in 5 minutes. I asked the cashier where is my food and she asked me if I've already been helped. Oh no.... I received my food and left at 9:52. Remember, I arrived at 9:19. They apologized and told me they gave me an extra order of fries. I said it's okay, it happens. Hopped in my car, popped a fry in my mouth, COLD FRIES! It tasted like they were sitting under a heat lamp the whole time I was there. They pretty much gave me the fries they were going to throw away at the end of the night. Thanks for your trash. Drove 10 minutes home, took a bite of my burger, IT WAS COLDER THAN THE FRIES! I should've went to Freddys instead. Heck, Jack in the Box would've been better. I will never return here again. read more

I've been wanting to try this place for forever I finally did and I went back for the second time today their burgers and fries are amazing some of the best burgers I've had an extremely affordable price I will be coming back here many times read more

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It took about 15 minutes to get my food. A bit expensive for what you get. The fries were fresh as was my patty melt. The patty melt was huge and had tons of cheese but was SO GREASY! It would have been really great if it hadn't been slathered in so much butter. The young guy that gave me my food was super nice and friendly. The second time we went the food came out fast, too fast. There was very little cheese on my Patty Melt. The cheese on my patty MELT was NOT melted and the un-buttered bread was NOT toasted. The woman at the drive thru was not friendly. No third visit for us. read more

Lenny's Burger - Patty Melt - Burgers Near Me - Mesa, Arizona

This is a really affordable and delicious place to eat! The hamburgers are really great and so are the fries. I love the fact that there are several sauces to choose from to dip your fries in. read more

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I ordered food 2 hamburgers and hamburger was mushy sauce was just pushed into one areaI had onion rings on it they were mushy my daughters hamburger she asked for no onions she got onions plus the sandwich was mushy could not eat them threw them in the trash because I called them and they told me they won't give a refund or anything unless I bring the sandwich to them I ordered and grub if I had my car at the time that's in the shop I would've took the sandwich back to them but to deliver something that disgusting and leave us hungry with no refund because I couldn't bring the food back very dissatisfied will not order takeout again from them read more

I love getting the half price shakes (2pm-6pm) Today I went and so disappointed to find out they changed their ice cream supplier!!! It's not the same & it actually not an upgrade. No sure if I will return. So sad read more

I was delivered a soggy, cold burger with multiple unwanted sauces and not made as requested. They forgot my fries. The only thing edible was the sierra mist soda that came with the meal. Not even my dogs would eat the slop they served me. Dinner from Lennys straight to the trash Very disappointed and shocked NO BUENO LENNY!! read more

This is one of our favorite spots, but the young people working here are going to destroy the place. I'm tired of waiting around for them to finish their stories. read more

Lenny's Burger - Lots of giggling and visiting amongst the staff, but no one at the counter. - Burgers Near Me - Mesa, Arizona

Great place for fast Burgers, french fries, grilled cheese, onion rings,. Don't forget the fry sauce! read more

Lenny's Burger - Burgers Near Me - Mesa, Arizona

This place totally sucks!! I ordered my food I waited one and a half hours. With my family. Then when I asked about the status of my food a African American at the counter which is the young person who took my order said their printer order machine was broken and my order never went through. Then a asked the young male person to then cancel my order, he started to say something in Spanish and that he didn't spoke Spanish when nobody had said anything in Spanish language. So I told him I believe you are going crazy. I said nobody has spoken Spanish. There was a short blond lady also talking orders which I assume was the manager for that shift. She didn't say anything to the young person who was rude to me. Telling me he doesn't speak Spanish when I only spoke English to him. I decided to wait until they cooked my order because I had my whole family with me. That was about over two hours of waiting time. All they did is offer a ice cream cone. No discount at all. The young person did not apologize to me. However the blonde did. My meal should've been free of charge. After waiting close to three hours. I don't recommend this restaurant at all they have no respect for the customers. The young person that was rude to me should not be employed in there after he disrespected me and my family making fun of me saying he didn't speak Spanish. When I never spoke Spanish. read more

I love Lenny's but the people work there really need to pay attention to customers orders. Every time I go there, something is made wrong or missing. Plus the orders of french fries is pretty small compared to other places. Please pay more attention to when a customer asks for something special to be added or taken off, there is a reason. Besides, without us customers, you wouldn't have a job. read more

Wonderful and very accommodating staff! Awesome food prepared as we asked and way cool decor! Will drive from Maricopa to Mesa to enjoy again! Kudos!! read more

If you love old school diners, this is the place. Great burgers, seasoned fries. Music from the 50s and throwback decor. read more

Lenny's Burger - Garlic mushroom burger and fries. One of the best burgers around! Come jam to great music and check out the vintage decor - Burgers Near Me - Mesa, Arizona

I really appreciate a hole in the wall burger joint. Now its actually in a strip mall next to a dental office. This place is unassuming from the outside. But once you walk in its total 50s nostalgia. I love it. Not very big on the inside but still lots of cool pictures and stuff hanging on the walls. Also has a drive thru for your convenience. FOOD: Me and my husband had the #1 burger combo. Comes with season fries and a drink paid $12 and change for two combos not bad. The taste was good too. The menu has so many items. I can't wait to go back. SERVICE: We went during lunch time on a weekday and the place was empty. The lady taking our order was polite and helpful as I didn't know what to get. read more

I have been to this location twice now. The first time I was just driving by and it looked alright so I went through the drive through with my buds because they locked the dining room early (big disappointment to me). The lady working was real rude an you could tell she didn't want to be there, but who cares, its her job. I also work in the food biz, I know it sucks, but still. The burger was alright, the fries were great. The second time I made it into the dining room before they locked it early. It was the same lady, i almost walked out, but my friends wanted to stay. Same deal....if i see here in there again, I will leave. read more