BEWARE...BEWARE...BEWARE.... That is all I have to say about this place. All you have to do is look at the nails on the pictures posted they are all MESSED UP. Not one of them are painted well. The two women here simply DO NOT know how to do nails and SHOULD NOT and WILL NOT be in business. When I went here the lady was doing such a horrible job on my nails. She could tell that I was so upset by the look on my face. The lady kept yelling at me saying "YOU NO LIKE" YOU NO LIKE" she grabbed my hands and started to rip the GLUED NAILS off. I was so upset that I had to RUN out of there because the lady was hurting me. All I have to say is GO SOMEWHERE ELSE. Just take one look at the yelp pictures that will show you they CANNOT do nails here. read more

This is the worst nail shop I have ever been to. I got a mani and a pedi. The owner did it for me. She was extremely rough. She ripped up atleast 3 of my fingers and atleast 4 of my toes!!! I was in so much pain for atleast 4 days later.. I will never go back. read more

Lena does good work and I used to think she was mostly nice even though she would lecture me at times when she hadn't seen me in a while and once she compared my feet to another client, but I let it slide because I'm a pretty easy going person, and she does good work. But her attitude with me today was unacceptable and inexcusable! I'm being generous giving her the two stars! First, she went ballistic because I tried to show her a picture of a flower design for my pedicure, so I being the nice, easy going person I am said, fine do whatever flower you can do. She complained the whole time about how she doesn't like to do them, she complained how long it takes, she had another client waiting, but never refused to do it. I insisted on not getting all the extra spa treatments, which gave her some extra time, and still got charged for it! Oh, and last but not least, when I pulled out my credit card, which I've always used in the past, she tells me I need to pay cash! Why? Debit machine out of paper! What?? Umm why didn't someone tell me this when I made the appointment?? I told her the card is all I have. She swiped the card and gave me what was left of the receipt paper and I left out never to return! So not worth the money! Other people just as good, or better, not as expensive, and without the attitude! By the way, her husband is a sweetheart. . read more

First time here! And I must say I love Lena! She took her time on me. And it was very clean! It was one of the best pedicure I had in a while! Will return! :) read more

If you have a child do not come here, she would freak out and won't do your nails and waste your time. Even if you have your baby daddy with you to watch your child. She started on my pedicure and as soon as my husband and son came inside she started freaking out and said I can't do I don't do nothing with kid no kid allowed she had already soaked my feet and trimmed my nails and she quit WTF ? I paid her $5 for cutting my nails we ended up getting my pedicure done next to the old west coast motors on San Pablo av and had a good experience at this other nail place. read more

I enjoy and appreciate Lena's expertise. She does a fabulous job. Their lack of knowledge of the language and etiquette has me searching for another Salon. To ask me how much I weigh was tactless and insulting. read more

I was looking through the album to see if I should try a new spot, I noticed that most of the pictures that are in these albums are from Nails by Vivian. This shop is a farce. read more

Nice quaint shop. Very friendly owner. Unfortunately this did not equal great nails. Since it took longer then usual(due to her constantly answering personal calls) I canceled the french tips & just went for a natural look. The gel was super thick, a few of the nails were the wrong size & there was plenty of left over gel under my nails. Cuticles were not cared for and on some of the fingers the gel went over the cuticle. The nails looked great from afar but after closely examing them I didnt get the impression Lena had been doing nails for 14 yrs as she stated. read more

This was a great discovery! I needed a pedicure and went to look for a place that would take walk-ins. Lena's Nails had been open for about 2 weeks when I went there on a Saturday morning, and the results were fantastic. No waiting and the shop seems super clean. Not fancy, just very nice. I decided to have a manicure, too, and was thrilled with the attention to detail - I had two ladies who took their time to get everything right. Had a massage in the chair and both feet and hands massaged. Small shop, cozy with two chairs, off street parking. The prices are very reasonable. I recommend this place! read more

Just left Lena's and I am such a happy customer. If you know me then you know I love love love great customer service. The shop is such a cute lil shop, makes you feel right at home. Not only is the shop cute but it is super clean!!!! Today I received a manicure and a eye brow wax and I love the work that Lena did for both. Lena took her time which was not long. I loved the fact that she would ask me how is everything and do I like her work prior to her completing. This is my new go to shop! Thanks Lena for allowing me to leave as a happy customer! I wish you and your business much success! Love your new customer Nikki!!!! read more

OMG! I don't normally write reviews on Yelp but I just had to with Lena's Nails. I walked in at almost closing & was very fortunate she was able to take me in. I loved her technique on the pedicure with a very smooth stone which I've never experienced before. The service is awesome, husband & wife teamwork. I will definitely come back whenever I'm in Northern California. I give them 5 stars for being so considerate & a very friendly atmosphere. read more

Lena is so nice! Her and her husband are so accommodating. My sister has been coming here for a while but it's my first time. We had a mix up with the appointment but Lenas was super nice about it and did all of our pedis. I love it!! Thaaaaannkkss!! read more

Bad actitude, bad service, never come back to this place, she make an appoiment and when I went there she make wait for an hour, she has a bad actitude with kids no matter they were quiet with manners. I was a Old Client and she was ok, but today she cross the line. read more

How are you going to tell me we don't have that pink go somewhere else. Come back next time. YA RIGHT! That was your one and only chance and you don't want my business. GARBAGE! She didn't even attempt to make it work. NEVER AGAIN THEY SUCK!! read more

I've been meaning to post this for a year! She gave me the BEST pedicure I've ever had. It's in the hood though. I don't care. I've had pedicures everywhere on earth (slight exaggeration) but she was amazingly particular in her care of my feet. read more

Lena was very sweet. Knew what she was doing and didn't rush anything. Cut me once on my pinky but it was ok. I'm an easy going person. The only negative thing I would say is that the other customer that was there treated Lena like shit (excuse my language). You make an appointment to get seen at a certain time you should be there on time. Not late and then get mad at Lena when she was finishing my clear coat. Don't schedule the appointment if you aren't going to make it on time! Just saying read more

I love coming here. I always get my pedicures and gel manicures done here, even for my wedding. Lena and her husband are very welcoming and the atmosphere is relaxing. The massage chair is a bonus when getting my feet done. She even started doing facials! This is a one stop shop for my busy lifestyle, just love it! read more

Came in with no appt for wedding nails, I'm the maid of honor, & I'm so impressed!! Lena did a great job on my lunch break & I will keep coming back. Read some bad and good reviews but mine is all positive!! She was a perfectionist and polite plus timely!! 5stars Lena!! read more

I can genuinely say Lena has given me one of the best pedicures I've had in a very long time. She took her time bringing my feet back to life! (Literally) lol. A nice soak, I mean really cleared all the gunk out of my toes and ended with a nice massage with hot rocks!! She worked for that $20!!! Lena is such a sweet, cute lady and glad I tried her out because I'm a customer from now oooonnn!! Woooo! read more

Lena is the best. I come all the way from Marin to let her do my nails and pedicure. She and her husband are the best. She does the beeeeest pedicures. You leave feeling as if your feet are revived. She does an excellent job and is reasonably priced. She's super flexible and loyal. I love coming to here. My sister and my brother come here. She's great. I've tried going other places just because they were closure but it just wasn't the same. read more

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I've only came here a few times now for a pedicure and each time has been amazing. Lena does such a great job, and her husband is very nice. They are both so welcoming and friendly. It's for sure my new favorite place for a pedi! read more

They were nice greeters but I was not aware it was appointment only so they just basically made me leave which was very rude considering they were only helping 2 ppl! Never again! read more

I absolutely love coming to Lena's! She and her husband are always so sweet to me. Their hospitality alone already makes it a great visit. Lena does a great job on pedicures, I unfortunately suffer from ingrown toenails and she does an amazing job taking care of it. She always takes her time which I love 'cus I feel like some places always try to rush you out. Her basic pedicure includes a massage and a hot stone rub, but if you have the time definitely go for the deluxe. I will continue to come back to Lena, the only down side is that its just her in that shop so make sure to call ahead! read more

This salon is small but very big in service and friendliness. The service are amazing and completely worth paying for!!! I had a pedi mani and i got the hot towel, hot stones, and grear essie and opi selection of colors, plus this really great smalling sea salt foot rub all included; the complete works. Definitely worth going to and paying for, juat don't forget her services are so great you have to make an appointment! !!! read more

Very friendly, affordable and clean. She takes her time to make your nails look perfect. I'm always happy when I leave. Lena and her husband will make your visit/appointment the most relaxed experience! read more

I love Lena's. She and her husband are amazing hard working people. I've been going for over 2 years and my nails are always on point. It's a small place, but super clean and welcoming. It's a mini get away tbh. She has so many colors to choose from so I tend to go prepared and have a choice ready so I don't take forever in deciding. I tried all the other nail places on that street and none of them compare. It has 2 pedicure chairs and a waxing room. I've gotten waxed twice and they went smoothly. I was not in pain or irritated afterwards. My skin was so soft and hair free. So I definitely recommend checking this place out. read more

Great and friendly service. My boyfriend an I stopped at Lena's to get pedicures and I wanted a full set. I wasn't able to get the full set because she had an appointment after me. (We were a walk-in so it completely understood) the pedicures were so relaxing and Lena did a excellent job on both of our feet. She didn't rush either I loved it. I'm definitely making an appointment with her for my next service. read more

Lena is AWESOME!! I just LOVE her pedicures ! She puts some kind of scented salt in the water and rubs your feet with some hot smooth black stones. She then rubs ur legs and feet with a really hot towel and then massages your feet. I like how she is so clean with her pedicure tools. She's the 1st manicurists that I see that uses clean tools for each person. I will defenetly come back here! read more

WORST customer service ! I thought I found a new nail shop when I went to Lena's Nails a few months ago because of how great she did my nails, but unfortunately based on the experience I had at the shop last weekend, I will not be returning. On the shop's signage, it said walk-ins are welcome. Last saturday I attempted to walk-in for services, but when I got there Lena told me to come back in two hours because she was backed up with other customers. Althought that is a long time to wait for a pedicure, I decided to wait and come back. I told Lena I would return to the shop in two hours for services. However, when I came back two hours later she took another customer ahead of me and said i would have to wait another hour. I expressed to her how unfair that is be being that I already waited two hours to get my nails done. She said there was nothing she could do, giving me the option of either waiting or coming back another day. I was so upset about how I was treated that I left and decided that I will not be returning. Lena definitely lost a customer. I feel if Lena had more people working in the shop she could accommodate more customers and provide better service. read more

Love the fast service! Got a gel mani done and it was relaxing and great.. very small and comfy!

Not kid friendly even though, my niece was calm and on her iPad. She was very rude when I pointed out where she was messing up.... :/ I was on the chair getting my toes done, when a customer showed up, she didn't even open the door and just shouted 'come back later!' That was super rude.. :/ and she doesn't really close at 7 but at 6..she basically tried to kick me out. read more

Lena and her husband have a wonderful and professional business. Lena did a perfect pedicure and took her time. She does a great job at a very affordable price! She even does a wonderful foot massage with hot stones. They are also open everyday, which is rare in the industry. I will definitely be going back. Thank you! read more

I am proud to say that I was Lena's first customer. Instead of writing about the greatness of her work I will let you experience it on your own!! All I have to say if you are looking for a clean, professional and attentive mani/pedi look no further and visit Lena!! Good bye over rated and expense Vivian Nails in El Cerrito!!! read more

I love coming here. She has so many colors, she is very sweet, & the pedicures are so relaxing. Good price. The place is very clean. I also get my eyebrows done here and she does a great job. read more

I recently went to a nice mom and pop shop. Lena is super sweet. I got a manicure and pedicure and they were both great. Excellent feet message along with your pedicure! read more

This place is great. Chi is amazing and I keep coming back because of her. I get shellac and only get them redone because they grow out, I have never had a chip or a break. Chi is the best! read more

Just leaving lena's nail today. Lena always does such a great job with my manicure & pedicure. She made sure I was completely pampered. Such a sweet couple she & her husband. It is with great pleasure to say my visit was a great success! read more

The three stars are not really about the service, Lena actually did a great job on my feet. it is because.... I called about 1:30 to schedule an appointment. I spoke with her husband and asked if I could come in at 4:00.He said no, we are busy at 4:00. He asked if I could come in at 6:00, mind you they close at 7:00. I told him that I could and he asked what services I would need. I told him that i needed a full set and a pedicure, both gel. I know that he heard me because he repeated it loud enough for her to hear. I could hear her response in the background....I asked him, "is that okay?" He says yes, they called me around 5:15 back to back 3 times. I called back to see what was up and I was hung up on. They called right back and said can you come at 5:30...well no, because I had ran some errands and I wasn't in Richmond.. no problem with that but they went on and on about me not being able to make it at six because I wasn't in town. I kept telling them I will get on the road right now, I will be there, Is there a problem with the time we scheduled or what?? Finally after saying the same thing four times, they said okay we will see you at 6:00. Oh My Goodness!! Anyway, I arrive, early I might add and Lena was cashing out someone as I was walking in. The husband says you want a pedicure right? Yes, and nails. He says, "yes". He prepares the pedi spa and I get in. Lena does my pedi and right before she is done she says.. no time for nails because your Pedi took too long. I was like What!?? Now ladies, if we can only get one or the other done...wouldn't you want your nails done!!?? I can wear shoes that cover my feet but wearing gloves in July would be a bit bizarre. Mind you, my nails are a mess... four are broken and I still have tips on the other six. I told them that if I could not get both services I would have preferred to know that up front. First off, I could have went some place else since I called at 1:30!!___________and/or I could've chosen my nails over my feet, I have never been shut down halfway through a service. Once I'm in...no matter how late it gets, my services are completed. Folks are busy these days.. don't nobody got time for that. Lena is also a bit impatient.. I suggested that they hire help, after the husband told me how busy they are at the salon. Overall the shop is small... they have 4 waiting chairs, two manicure table's and two pedi chairs. It is clean and comfortable. I like that they have security screens on both the front and the back door where you can see out but not in and they let you in. They both seem nice and easy going well for the most part. To take off nails, the signage says 15.00, Hello___ never saw that before. If you look at some of the pics from clients, the one's with the nail art on the tips, those are already decorated and she charges 50.00 for those...she say's because they are expensive. Hell, then buy the transfer kind, they're cheaper. My pedi was 35. and I got gel paint, no designs. Overall I would go back though, I would like to see how she does with my nails. read more