Hugo and Isela came to clean for me. They were friendly and did a good job…read more The company charges a flat rate per cleaning, which I opted for since I read of others suspecting their cleaners purposefully being slow to get extra hours.

I called to schedule an appointment, they scheduled my appointment, they take all my information,…read morespecifically asked for my credit card information to process payment before the services are rendered, ALL of that to call me the day of the appointment few hours before the appointment to cancel. They proceeded to say the mandatory "I'm sorry for the inconvenience" line and without my consent they shared my contact information with other businesses prior to the cancellation. So they knew they were going to cancel beforehand and they didn't have the courtesy to let me know until the last minute. Instead they shared my contact information without my consent. Disorganized, shady, unprofessional, not reliable. I hope they do better to the next person.

Been using Kleen for years! Every team they've sent me has been 10/10…read more Even the basic clean is so detailed and leaves my house feeling fresh I'm always so thankful to them for their thorough job, and recommend them to all my friends!

Warning to future customers: I booked a deep clean with this company, including a patio add-on, for…read morea 1,000 sq ft apartment for $240. Midway through the service, I was contacted and informed that an additional $90 would be required for another hour because the allotted 2.5 hours was insufficient to complete the job. Upon arrival, multiple agreed-upon areas were not completed, including the inside of the oven, microwave, refrigerator, living room, and patio. At no point prior to booking was I informed that the entire service--including add-on services--was capped at a total of 2.5 hours. Had this limitation been disclosed, I would not have proceeded with the booking. Expecting two cleaners to complete a deep clean plus add-on services within this timeframe is unreasonable. The mid-service request for additional payment, combined with incomplete services, resulted in a failure to provide the services as represented at the time of booking. The cleaning staff were professional and courteous, and this review is directed solely at the company's policies and practices. Based on this experience, I would not recommend this company or book again.

Where/What: we live in DTLA in a 2 bed/2 bath apartment that gets fairly dusty. We also have a cat…read more Service: Luca did the best cleaning job I've ever seen. The apartment was spotless. You could almost eat off of the bathroom floors, not that I recommend that. I'd just never seen the bathroom that clean. If you can, definitely request him. Very mellow and polite guy. Also, I received a quote on Yelp for the time and price it takes to clean our place, but I ended up making the reservation by phone. The quote and actual time/cost it took were spot on.

Update: once Thiago got in touch he made it right…read more Long story short: I got a deep clean and was initially frustrated about some things. Maria in customer service was astoundingly not good. Did not acknowledge or address my concerns--In fact she was gaslighting me which was wild! As soon as it got escalated, Thiago got in touch and made it right. He offered to send cleaners back which I declined because it literally was not even that serious, the cleaners did a great job and simply ran out of time to do a couple of small things. I had honestly been reaching out for them to hear and acknowledge my concern regarding expectations around the deep clean service and how that was communicated. Again, cleaners were good.

I hired them to do my move out clean andthey did a great job. The place was in better condition…read morethan when I moved in. They finished the clean in a reasonable time, and were polite in our interactions. They were also able to generate a receipt for me that I needed to submit to my landlord

Fantastic and thorough cleaning!…read more Bravo for a job well done and great customer service! They even do windows!!

I had a great experience with this cleaning service. They arrived right on time and immediately got…read moreto work in a very organized and professional manner. The quality of the cleaning was excellent and everything was done thoroughly and with attention to detail. What I really appreciated was that they also sent photos after the job was completed, which gave me confidence that everything had been handled properly even when I wasn't present. Overall, I was very satisfied with the service and the results. I will definitely be using them again in the future and would recommend them to others looking for reliable cleaning.

This review is long overdue. Nazira and her team did an incredible job cleaning our home for the…read moreholidays. We were shocked at how clean every room was and the attention to detail they put into cleaning our home. We received several quotes, and Nazira's was competitive and offered the best value for what we received. I will be hiring Nazira and her team again! Can't recommend them enough!

So happy I found Victor and his team! He arrived early and left our place spotless. They were super…read morepleasant and very friendly. The best part about it is that you can book and pay directly online. We will definitely be using this service again. Thank you Victor!

Victor and his team were great. They cleaned my home spotless for a great price. I will definitely…read morebe using their services again in the future!

Great service always. Always quick and efficient. Never a problem. Would def recommendread more

One thing about my place is that even though I have cleaners to come my home isn't necessarily…read moreunclean. So, if the cleaners don't take major pride in cleaning they'll half clean because they don't think it really needs to be cleaned. If that makes sense. I found things that were not cleaned, pictures below. The most annoying thing though is that I specially asked about cleaning the light switches and the lady said they would. Well, they didn't. All in all, won't use there services again. Just didn't feel clean to me.

Wonderful service.m and a friendly cleaner. They were able to fit me in quickly and did a great…read moredeep clean. I'd def recommend!

Rocket Maids was amazing! I used them for both move-out and move-in cleaning-- they were efficient,…read morecommunicative, and thorough. Pricing was also transparent and there were no surprise bills. I was especially impressed with Marisol. I would definitely be using Rocket Maids again, and highly recommend them!