We just moved into our place and could not figure out how our A/C unit worked and it was hot. I…read morerandomly called Remedy Cooling and Heating at 5 on a Wednesday hoping anyone would answer and he did. He spent about a half our with me on FaceTime walking me through the steps and trying to figure out the issue without even hesitating....and I wasn't even a customer; just a random person looking for help. Remy will now be our HVAC go to from now on. I could not recommend him higher and know he will take great care of all his customers! Steve

The service we received was unacceptable, and I would not recommend this provider to anyone. I…read morealways deal fairly, but we were charged double the service call fee--a cost that was never disclosed or discussed ahead of time--even though the technician did basically nothing. He failed to check the serial number, guessed the unit's age, and gave us a diagnosis that a second opinion today proved was completely wrong. To make matters worse, he promised to follow up the next day but never did. If you value your time, don't use this provider

I have some heating pipe, plumbing issue in my home. I called several plumbing companies for help…read morebut they were not able to really identify the issue until I contact River St Heating And Cooling. The lady contacts me, Nadia, who was very friendly and professional. She gave me a very reasonable and clear estimate. They arrived on time and was able to fix the issue quickly. Thank you very much, Nadia and River St Heating! I will definitely keep using their service in the future and recommend them to all my friends. George

The guys came within a couple days, showed up within the window, communication was great. Wore…read moremasks during covid. Fixed the hvac issue/leak within a 30 minute time frame, charged a reasonable rate. Great experience

We finally decided that we could not go another summer without air conditioning. Contacted the…read moreRISE program who did a home assessment and qualified us to start the process to install mini-split technology in our home. Aquidneck Services wax on the preferred provider list and they are local for us. The need assessment was done quickly as was the quote. We chose our plan and arranged all the rebate/financial and within a month had the equipment installed. What a change! Should have done it long ago. Thanks to Eddie and Simon for helping with the process (and answering a lot of questions!) and to Tim and Jonah who installed the mini-splits and took the time to ensure the correct placement for max coolness (and also answered lot of questions!) Tim had to determine best placement of outside hoses for the bedroom unit and then make it work. All work looks fantastic! They also offer annual maintenance. We are very pleased with the service.

Excellent. Used for AC twice and I would use them again. They kept their appointment, very…read moreprofessional. Knowledgeable.

I came home last night from a 2 week vacation in the tropics! Entered my house- it was 30 degrees…read moreinside! I called FR gas and they answered on the 3rd ring! Within 30 minutes a young man, Cam, came and serviced my furnace! He explained what was wrong, showed me the broken parts and permitted me to pay by credit card! I can't recommend this company enough! Thank you!

I've been a customer of Fall River Gas for about 5 years. I have a problem, they are there same day…read moreif not within a short period of time. They are professional and very knowledgeable. Dennis can diagnose a problem in his sleep! They all are nice. Dennis, Noah and DJ! The head of the outfit Dana, is always pleasant and accommodating. I understand that pricing can be difficult, there's no way to determine what is needed other than the cost to correct the issue of the problem. IE, additional plumbing parts. Noah was at our house yesterday. Very pleasant and hard working. Fall River Gas is our go to when we have an issue. Great job, fair and reasonable pricing!!

Big thank you !! Same day service on a cold day. Called at 730am…read more Tech was at my sister house by noon to get the furnace going. Speedy professional Thanks again for great service. Would absolutely recommend this company. .

Furnace suddenly stopped blowing heat. With three kids and work the next morning, we really needed…read moresomeone trustworthy to assess and fix the problem quickly. I really appreciate the quick message turnaround. They visited that very morning and fixed it. didn't feel pressured. Respectful. Professional. Would ask for their expertise again.

POWERS ENERGY, hands down THE BEST. Anyone can pump oil into your tank and drop a bill in your mail…read morebox. But what really counts is "service". It could be urgent or a routine tune up you can count on POWERS ENERGY to get the job done. Always a fast response when you have a concern regarding your heating/hot water system. Most important is a knowledgeable staff and company owners. we have been with POWERS ENERGY for many years and always 100% satisfied. K. Porter

My name is Jim Jerome. I own a small local family business, so I can spot a good company when I see…read moreone. Patrick, the owner, responded to my home when my heating system would no longer fire up. He spent some time here diagnosing the issue and got my system to kick on. I was grateful for his professional service. Top-notch company and a stand-up guy. 5 Stars from me.

Our Central Air was struggling to reach the target temperature. After calling a few places, no one…read morewas able to see us for over a week. I called NuAire and they answered the phone immediately and were able to schedule a visit the following day. He was able to clean out years worth of use from our system and also fixed several issues that the original builders of the home had created due to cutting corners. The house is nice and cool now, with no issues. Highly recommended.

Very disappointed in how, after 2 plus years of solid service they completely dropped the ball…read more Went to open the house on MV 1st week.of May. Error code on units showing no refridgerant, which means probanly a leak. Called that Monday for appt. Was told they are not on island t il Thursday, so took appt then between 10 and 12 arrival " but they will be there closer to 10" per customer service person. 1 pm to 2:30 pm multiple texts and phone calls to the owner and his CSR. No response from.owner and.CSR was in a meeting At 2:45 got a text they qere not coming today and woukd try agin early next week to get back on island. Temps were n in low 40s at night, 50s daily and i had no heat. Called Climate Care MV. Set up appt for 2 days later, but a guy frred up and was there at 7pm Ran tests, put in a dye came back 6 days later and detected the "Massive leak" in one of bedrroms. Called Senville, found out F&J had tegistered the unit with correct address and email but had someone elses name and phone.number, so we had to correct the registration Shipped unit in 2 days. Climate care installed, recharged, pressure tested and all was good to go with time to spare before 1st renters arrive. Will use Clmate Care moving forward as they are very reliable , thorough and on island. I woukd think twice about using a company for mini splits or any unit that may need routine servicing or emergency servicing that is based off island. Find an onnisland vendor. Sorry F&J but here we are 4 weeks later, no text email or phone call to apologize for completely failing a now former customer ​​

I met this company through AngiesList last year. I used them to complete an HVAC project at our…read morespa. The owner was unprofessional. When he started the project, he left the place messy and I had to clean up after him. All the equipment was all over the place, as you can see in the pictures. I had to collect them and clean everything after he left. These pictures were sent to him at the time. He was extremely aggressive, asking to collect the remaining balance even though the project was not completed. While our spa was under construction, he was overly insistent in wanting to install the unit system even when the contractor advised him to wait. We asked him to wait until the project was completed entirely because we wanted to protect the HVAC units from the debris of the construction. In the end, we let him install the units while the construction was still happening because his behavior was inappropriate, and we just paid him to let him go. We've been having issues with one of the units since May. It had been making noise, and we called him in order to let him know that one of the units wasn't working properly. He said he would stop by to take a look, but never did until June 14th. He picked up the pump and said he would get back to me within 24 hours because the pump wasn't working. I have been calling him since, but he never picked up his phone or called back. At this time, the weather is extremely hot, and our products and guests are both being negatively impacted by the heat. Overall, my experience has been negative.