Review of Outstanding Cleaning (Veronice Biscalquim, 617-368-0067,…read moreoutstandingcleaninginc@gmail.com, based in Somerville, https://www.wewillcleanit.net/ ): We have an important, big family event coming up and because my mother fell unexpectedly ill, we ran out of time to clean before guests arrive. We had used Outstanding Cleaning before when I was undergoing cancer treatment. They did it at no charge, and did such a good job, during that time! So, I definitely wanted to give them the business again. As before, Veronice sent three extremely efficient, thorough workers who were both friendly and very responsive to our needs. Because of our situation, we didn't have time to tidy up entirely before the crew arrived. They worked alongside us, as we tidied up another room! Partway through, they consulted with Veronice, and with her approval, they went the extra mile to do deep cleaning, giving extra time because it was needed. We are extremely pleased with the results, which are like night and day. Everything sparkles! Veronice is very responsive to client needs on cleaning and timing. Her rates are very reasonable and she is extremely fair. Her workers are honest and gracious and reflect the protocol she sets. I would highly recommend this cleaning company.

Outstanding Cleaning has been doing biweekly cleaning at my place in Somerville for 10 months & has…read morebeen great!Outstanding Cleaning has been doing biweekly cleaning at my place in Somerville for 10 months & has been great!

Superb cleaning post a bathroom rehab that had dust covering areas I hadn't expected! The two…read morecleaners were thorough and pleasant.

This is the first time I've used a home cleaning service. I booked a deep cleaning and two follow…read moreup appointments. I thought the value for the deep cleaning was time efficient and they did alright work. Sometimes you just need a clean slate, and they definitely got things into a good state. Edit: Actually - I had someone do a deep clean one time before, like several years ago. That's beside the point. That's where the praise stops, though. Unfortunately, the toilette was clogged after the cleaning. After the second cleaning, the bathroom in my other toilette was clogged. I felt kind of rude asking about the first so I decided to refrain asking about the second. We use a bidet and no one is stuffing loads of toilette paper down the drain. Plus, during the first incident no one had used the toilette in that bathroom. I am nearly positive they put paper or chemicals in the toilette. The follow up cleaning jobs were really just supposed to be maintenance (floor mopping, wiping down bathroom surfaces). Both instances my entire house was reorganized more or less. All of my recycling and compost were dumped in the garbage. It is absolute chaos. I lost of prescription medication planner for a week (it was sitting in plain site and later found wedged behind a coffee maker). Both times dirty gloves and rags were draped over clean knifes in my kitchen. Both times I've had to thoroughly wash the knifes and knife block. The dishwasher was filled with additional dishes (packed over the full capacity) and just left in place. No idea what was actually clean. The sink itself was emptied of dishes queued to be washed, but not actually cleaned? It made no sense. I figured they would be moving things out of the way if you need to wipe down a surface, or pushing things to the side. However it went further than that. I still can't find my most frequently used cutting board. I am sure it will appear in some random cupboard. I am fully capable of cleaning my own home, and to a higher standard of quality. The entire point is that I'm only one person with limited time to do so. I suppose I'll just need to make that time more of a priority. Of course things are cleaner, but over 2.5 or so hours with two people I just expected things to be more thorough. Not a huge deal at fave value but this is all sort of compounding to be frank. In short, weird as hell experience, confused by the results. Don't recommend.

Excellent services! Easy to communicate, book, and pay. Cleaners were professional and did great…read morework and were super efficient. Price was very affordable and well worth the service. Would recommend and use again.

Premium Quality Cleaning is an outstanding cleaning service! I have used them for several years to…read moreclean my home on a regular schedule, and they are stellar! They are thorough, prompt, professional, and polite. Their prices are reasonable, and they have excellent availability and flexibility. They are also pet-friendly and very sweet to my dogs. They are also a big help with organization and decluttering. Thank you so much, PQ!

I hired Shine On Boston for a move-out clean of my apartment, and they were fantastic! Scheduling…read morewas easy, and they were great about communicating--sending me reminders ahead of time and quick updates the day of. Anytime I had a question, they responded right away, which made the whole process stress-free. The cleaning itself was excellent. They worked efficiently without cutting corners, and by the time they were done the apartment looked spotless--truly better than when I first moved in. Definitely worth the very reasonable price. Professional, friendly, and detail-oriented--Shine On Boston made my move-out so much easier. I'd absolutely recommend them to anyone looking for reliable cleaning services in the area.

Shine on Boston, was efficient. Decent pricing and professional, the 3 ladies were great and…read morepolite. We will definitely be hiring them for any other service we might need. 1.5 hr to clean a one bedroom one bathroom apartment for move out, they cleaned kitchen(cabinets, counter space, oven and fridge which was great)! Thank you Shine on Boston!

I hired Cleanadora to do a move-in-move-out cleaning for my rental property through Yelp for the…read morefirst time, and I'm extremely pleased with their performance. The booking was easy and transparent; and our communication was effective and clear. Annis was very accommodating even with my last-minute appointment change. She agreed to reschedule me in a short notice. On the date of our appointment, they arrive early with 3 personnel and effectively finished the job in about two hours. I'm particularly impressed with the thoroughness of their cleaning in the bathrooms, oven/stove, refrigerator and stairway steps. The quote described in details of what it included in the price, and they performed exactly what they said they would do. The price was very reasonable and transparent. I would call upon them for my future cleaning and I highly recommend them to my tenants as well.

I can't recommend Cleanadora enough! I wish I had taken more before photos because the…read moretransformation was incredible. Annis and her team were absolutely wonderful from start to finish. Annis was extremely responsive before booking and made the entire process so easy and stress-free. The team arrived right on schedule and did an outstanding job on my move out clean. After living in the apartment for a while, the baseboards had collected dust and there was natural buildup in the kitchen, but when Annis and her team were finished, the apartment truly looked brand new. They also service the Providence area, so I highly recommend booking them for your next cleaning. I'm only moving out of the area; otherwise, I would absolutely be using them for regular cleanings. Supporting this small local business was such a great experience!

Long story July 15…read moreMe: Contacted this company on July 15 through Yelp for a deep cleaning/ move in service for our newly purchased home, for service to be done on July 21. AKS: Replied that they had availability for that day at 7am. Me: Asked if 8am would be better for me, since my flight into Boston doesn't arrive till 6:45am. I said everything is cleared out of house and gave them all the specifics of the house (3 bedroom, 2bath, 1000sq'). Asked them can they still do the cleaning and for a quote. AKS: Have availability , but before I can confirm appointment and quote , will need complete address and what time you'll be at property to provide access. Me: Gave them address and said to be safe, 9am. July 16 AKS: Thank you for confirming details. I'm sending you estimate for deep cleaning for Tuesday July 21 8am. Please confirm how we will access property. Once you approve estimate and access , we can reserve appointment. (Along with this request they sent me a "Deep cleaning checklist" , but no estimate). Me: Ask if they sent estimate AKS: I apologize, accidentally sent you a message intended for another client. Here is your estimate ( attached was the estimate) Me: Does estimate included cleaning inside appliances and cabinets. and interior windows. AKS: Yes (sent along with whole list of inclusions) Me: great, I'll make sure someone is there by 8am. Do you have email address or phone number to contact you? AKS: unfortunately July 21 is no longer available. All communication must remain here on Yelp. Me: After giving all the info and agreeing on a date, now you telling me July 21st is no longer available. Not good. AKS: If you would like to move forward with the cleaning, send all info ( name, address, email, phone, method of payment, etc). I will then confirm appt. We can schedule cleaning at 7am. This only time I have available. Me: (sent them all my info again and asked for a contact #)) Most of your replies through Yelp go into my junk mail, which I don't check often. So still waiting for confirmation from you. AKS: Please check payment method listed in Yelp app. We don't process payment through Yelp app. Cash only. Please give name and number of person who will give access and payment. Please confirm through Yelp. Until we receive this info, confirmation is not booked... Let me know. Me; I will pay you in cash. Am I scheduled for July 21? July 17 Me: I'll have someone there at 7am. See you then. AKS: We have not finalized appt for July 21. Need to confirm if property is furnished or empty? Move in/move out or another type of cleaning and which additional services needed.. These details were never finalized. And because you will not be present, I will not be able to accept payment. For this reason I will not be able to accept this job. Please continue your search with another company through Yelp. Me: Very bad communicating with your company. All the information was given... I am not sure if it's dealing with Yelp or AKS, but totally unprofessional. Maybe Yelp uses Ai to answer questions. I even left phone messages with AKS , but no return call. All these back and forth messages were through the day, not let answering me right away. Maybe AKS does a good job of cleaning, but communicating with them is horrible. I will never call them or use Yelp to get references. Sorry for the rant. But am pissed off.

This is the first time we used a home cleaning and boy was it worth it! We are typically DIY for…read morestuff like this, but they opened my eyes to what a difference it makes when you go pro. Created a note to self: great Mother's/Father's Day gift and for occasional reset cleans. Two cleaners arrived on time and quickly scheduled after getting a quote. Very responsive and reasonable for a 4hr job, 3 bed 3bath home. They are a small local business so we like to support them, but we almost want to hide this gem rather than give them this review! We are aware of recent news, so we didn't expect them to just ring the doorbell without confirming location and time, so they were also very precise during booking and confirming arrival. We do hope they get kind clients because they are trustworthy and so sweet. They also provided a detailed quote, which was honored. No surprises, except you didn't even know you could use it or needed to clean that spot! Very meticulous, easy to work with, adaptable and does their job well. We would use them again in the future!

Had a cleaning scheduled with them and the cleaner just didn't show up. 15 minutes after they're…read moresupposed to be there, I give them a call to see what's going on, goes to voicemail so I leave a message. At that point, they finally text back to my reminder text from the night before that they ignored to say that they can't make it because they have a dentist's appointment. Not even an emergency mind you, but something they scheduled in advance at the same time we had a cleaning scheduled. Unbelievable! They were apologetic after the fact but that's a huge red flag. Will have to look for someone else.

I've been a happy customer of Sisters Family Cleaning for over a year now, with biweekly cleanings…read moreof my home. After a couple disappointing experiences with larger commercial companies, I decided to try this small family business and I'm so glad I did! They started with a very thorough consultation, and the way they pointed out dirt as they went through the house convinced me that these women really know how to clean! Then they assigned me to Nayara, who has been fantastic. Extremely reliable, excellent communication, and best of all, actually cleans! Spotless floors, gets into all the nooks and crannies, dusts everything, cleans under stuff on kitchen counters. Very impressed with this business and highly recommend!

I had a great experience with Unmess. They did an excellent job cleaning the house after the…read moretenants moved out, and everything was left incredibly clean and fresh. They were quick, responsive, and very easy to work with throughout the entire process. Highly recommend!

This seems like a new business that doesn't have many reviews yet, so I wanted to share my…read moreexperience! I booked Unmess for a deep clean with the specific goal of removing dust for my dust allergy. They were very responsive and addressed my specific concerns, and booking on their website was a breeze. There was a 10% discount for the first service, and that discount made the rate quite reasonable for the Boston area. They sent two cleaners for the deep clean, who were super thorough and went above and beyond to make my home sparkle! Not a speck of dust in sight! They even organized some of my things and made everything look tidier. My only complaint is that they showed up about half an hour past the arrival window - delays are understandable with Boston traffic, but a heads up that they were running late would have been helpful. They did send a text when they were finally on their way though and it wasn't a huge issue. I'm really happy I went with Unmess. They're still new so I hope they keep up their quality of service because I would definitely want to use them again!