It's my first time book a cleaning service for my apt. I booked their service for cleaning up my 1b1b apt after I moved out. It's easy to make make appointment. The customer services is very good, explain very details for me. They came one time and very proffessional. read more

Outstanding Cleaning has been doing biweekly cleaning at my place in Somerville for 10 months & has been great!Outstanding Cleaning has been doing biweekly cleaning at my place in Somerville for 10 months & has been great! read more

Excellent service over 10 years cleaning my two-story condo. Thorough and professional. I give them my highest recommendation.

I specifically requested a basement sewage cleanup, and the company confirmed the job after I sent them photos and explained my needs. They told me it was already noted in their system and let me book directly. However, when the scheduled day came, they canceled last minute, saying the job couldn't be done. Because they had originally assured me they would handle it, I turned down other cleaning companies. This left me with no solution and completely ruined my schedule. Very unprofessional. read more

Fantastic crew - always on time - attention to details ! Always proactive ! Cleaning is always very well done

I have been working with Outstanding Cleaning for a bunch of years! Both the workers and managers are very nice! In addition, they have been pretty flexible with scheduling since my schedule can be a little chaotic. Most important, I trust them! read more

I have been using Outstanding Cleaning for over 10 years and continue to be thrilled with the service they provide. They do am truly outstanding job, are highly responsive and friendly and personable. read more

I love coming home after they've been here. They're reliable and do a great job. They do our 1,000 sq fr condo in an hour or two, even the extra mess left by my toddler. read more

They told me $50 per hr were only here for 3rs and charged me way more than they were supposed to charge also destroyed my bath vanity I complained to them they never did anything about it and they still want their money read more

I moved into an apartment and requested a deep clean of a nearly empty unit and they really delivered. It's an older unit so in need of some TLC and the last tenants left some dirt behind. When I came back it was sparkling from the blinds, baseboards, oven, cabinets, everything was done to perfection. It was worth the cost to have the peace of mind and while I probably won't make it a regular thing, I really appreciate the effort and job done. They do show up early though! which is honestly fine just be up and ready :) read more

I've never needed to look for a cleaning service for two reasons: 1. I'm very picky and somewhat OCD about cleaning, so I've always done it myself and 2. The times I did hire someone, they did not meet my expectations or listened to how I wanted my place cleaned. However, after a medical procedure I had no choice, so my search started. I can honestly say that I hit the jackpot with Outstanding Cleaning and I'm beyond impressed. The customer service is great, very professional, flexible and responsive. The cleaning staff are all absolutely wonderful and do an excellent job. What I thought would only be a temporary service has now turned to a monthly scheduled cleaning. Highly recommended! read more

I received a quick quote from Outstanding Cleaning for a move-in during COVID and they were accommodating with scheduling but the service was terrible. A crew of 5-6 showed up to clean our 2 bed 1 bath apartment. I had never ordered a cleaning service before and tried to stay out of the way as much as possible. I was offered to check on the cleaning once before the crew left and I did a quick walk through, not knowing how thorough I should have been (I thought that was their job). Everything looked fine, until they left and I got up close and personal and realized how dirty things still were (window frames, seams in the shower, the oven...). I would never recommend this service to anyone and I certainly won't be a repeat customer. Your money is better spent elsewhere! read more

Arrived on time, were very efficient and everyone was wearing a mask / being conscientious. We had a deep cleaning and they did a wonderful job, the house was spotless after they left and everything was neatly arranged in addition. Communication / logistics was also super responsive and easy. We especially appreciated the little touches, like folding the blankets or towels or tissues in the tissue box. My husband said he felt like we would be on a cruise or hotel and see those little touches! Highly recommend- read more

I've been using Outstanding Cleaning for about 4 years now. Started with the fortnightly service, spent a few months doing monthly when I was traveling, and now I've moved to the weekly cleaning. In the four years that I've been with them, Veronice has always been professional, courteous, kind--perfect in every way. I've had a few times where I've asked her not to charge me until my paycheck came through, and she always waited. Once, two years ago, the cleaners didn't do a good job, and she scheduled a free cleaning the next day and came herself to make sure everything is spotless. I've used other services in the past, and while I've had great experiences (and bad ones too), I find Outstanding to be the one that truly lives up to their name. I should also mention that I have five cats and a dog, so my house is always covered in cat hair. The cleaners do an amazing job of removing all of it (well, for an hour; because as soon as they leave it's going to be covered in cat hair again) and tolerating my 100 lb puppy jumping and trying to get their attention. I also often ask for favors like rearranging my plates and glasses and folding my clothes, and they always oblige with a smile. Wonderful, wonderful people. If you want to get the most bang for your buck, get the weekly cleaning. It's only slightly more expensive than the bi-weekly, and your house will be spotless all the time. I paid $157 per cleaning when it was every two weeks, so $314 a month. Now I pay $115 per week, which adds up to $460. It's $150 more, but I get two more cleanings. read more

Outstanding Cleaning service was exceptional! The Manager Vi was great! She came to my home the day I called and gave me an estimate. The day Vi and her team came to clean was awesome! They were professional and very detailed. My home was beautiful after they cleaned. I would highly recommend Outstanding Cleaning Inc. for any cleaning job. I will certainly ask them to clean my home again. I was very happy and grateful for the work they did. The Manager Vi was a pleasure to deal with. Thank you so much! Lynn LaFleur read more

Amazing service, willing to go the extra mile and make sure everything is set! I was moving out of my apartment and left a lot of junks two days before I had to hand in my keys. I messaged Outstanding and they responded in less than an hour and was able to help me the next day. I don't have a car, so she was willing to drive to my new apartment to get and return the keys despite her busy schedule. I could only attach the before picture since I handed in my keys, but the management did not complain! She is also very nice and funny! read more

Outstanding Cleaning - Home Cleaning Near Me - Somerville, Massachusetts

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A one-time thing has turned into a regular schedule. The peace of mind a clean house provides can't be under-estimated. I rely on Veronica and her outstanding staff. They are professional and friendly. A pleasure to be around. They are quick and through. I didn't know what to do when I walked in the kitchen and saw my refrigerator being cleaned! WHAT? You clean refrigerators! I have been so impressed with this business. It is the kind of business I want to support. Thank for the wonderful work you do. read more

The cleaners themselves were lovely folks, but I received customer service calls rather early in the morning (before 9AM) in regards to payment, and they were a tad late for the cleaning. The cleaning was swift and smooth, will give them another shot in the future! read more

They arrived right on time and were super friendly. A few things on my preference list were not done, which was disappointing. The price was good and they cleaned my home way better than I ever good so overall am happy with the service I received. read more

After reading all of the five star reviews, I was shocked at the poor service I received from Outstanding Cleaning. This leads me to question the authenticity of some of these reviews. Not only were the cleaners almost two hours late, the owner was curt, rude, and disrespectful to my wife. I live in a very small, well kept apartment, yet we were quoted at 100 dollars to get the bathroom and kitchen cleaned. My guess is that the cleaners stop getting paid right at 6pm, so they only had an hour to spend in my house. My wife spoke with the owner to try and negotiate a lower rate and she was talked down to and informed the price was so high because our house was moldy. This is wildly untrue. We live in a newly renovated condo, was there some mildew in the shower? Sure, there was a pinkish color in between some tiles, but nothing that wet cloth wouldn't clean up. Let me say something about the cleaners themselves, they were great. They were very nice to my family. The problem was, they were so rushed they left cleaning cloths everywhere, trash piled up outside the back door, and they didn't clean the whole kitchen. I hope they leave Outstanding Cleaning and find a better boss to work for. We ended up tipping the cleaners well because we felt bad for them. If for some reason you disregard my review and hire Outstanding Cleaning, be sure to schedule them early in the day and get a quote before they start cleaning. It is very hard to ask a cleaning service to leave once they get started...I'm guessing the owner knew this. I was duped by good Yelp reviews folks. Don't make the same mistake I did. read more

Great work. Place is clean, they were very fast and efficient. Place was caked in all things pet and the apartment is just like new

I have to say that this company is the ONLY company that had great communication, fantastic service and while I haven't seen the house yet (they are cleaning now), The communication was crystal clear and she was so .... so so so nice! I'll update once the cleaning is done, but I'm sure she is going to be fantastic! Edit: Okay, you have absolutely no idea how awesome this crew is. Not only did they clean inside every closet, every drawer, rearrange every single book in my bookcases, wipe my entire desk clear of papers, along with my girlfriends, but they made my bed, scrubbed the tiles in my bathroom, made my floors gleaming and organized every. single. thing. in my apartment. Do you want to doubt this cleaning service? It's worth the money and they do a great, great job. I promise. Call me, text me, facebook me if you don't believe me. Not only do they answer their phone (which I've had problems with in the past), but she is so flexible with everything. They even cleaned out a candle holder that I had that was full of wax and used it as an incense holder. SO GREAT! I will recommend them to EVERYONE I meet. So nice and great job. read more

Can you give 6 stars??!!! We gave this as a gift to someone who was in desperate need of a deep cleaning of their home. They arrived when they said they would They worked their butts off The whole place smelled WONDERFULLY clean And they were smiling the whole time they were there! **They even cleaned the fridge and dirty dishes in the sink!!!*** I would encourage anyone considering using them to absolutely do it!! read more

First time I had Outstanding cleaning works in my place ! Awesome. I was looking for a deep house cleaning -- I got it ! It was totally worth the price. This is not the first cleaning company I use, their work was really better. They even moved the heaters and washed the lights skirts of my fans ! The staff was also smiling and very polite which is always a +. Would definitively consider hiring them again. read more

Review of Outstanding Cleaning (Veronice Biscalquim, 617-368-0067, outstandingcleaninginc@gmail.com, based in Somerville, https://www.wewillcleanit.net/ ): We have an important, big family event coming up and because my mother fell unexpectedly ill, we ran out of time to clean before guests arrive. We had used Outstanding Cleaning before when I was undergoing cancer treatment. They did it at no charge, and did such a good job, during that time! So, I definitely wanted to give them the business again. As before, Veronice sent three extremely efficient, thorough workers who were both friendly and very responsive to our needs. Because of our situation, we didn't have time to tidy up entirely before the crew arrived. They worked alongside us, as we tidied up another room! Partway through, they consulted with Veronice, and with her approval, they went the extra mile to do deep cleaning, giving extra time because it was needed. We are extremely pleased with the results, which are like night and day. Everything sparkles! Veronice is very responsive to client needs on cleaning and timing. Her rates are very reasonable and she is extremely fair. Her workers are honest and gracious and reflect the protocol she sets. I would highly recommend this cleaning company. read more

We have been using Outstanding Cleaning since we moved into our home in May 2014. Veronice and her team have helped keep our place looking like new! We have used others in the past, but Veronice is the most professional, communicative (mostly by text), and reliable cleaner we've found. She's extremely sweet and pleasant as well. The first time she came she did a thorough walkthrough of the house, asked us lots of questions, and made me feel very confident that she understood and cared about what I was looking for. I feel that she does an excellent job, including a few things I hadn't expected, and for a reasonable price. Veronice has only cancelled on me maybe twice in over a year, and she let me know in advance. I, on the other hand, have asked to switch or cancel days many times, and she has always been accommodating! read more

Veronice and the team do a truly outstanding job no matter how messy the house is, they transform it into a super clean and organized home! I have been a customer for almost a year now and I will continue forevahhhh loving this great professional, honnest, flexible and super efficient team! Thanks All! read more

I am writing to recommend Veronice as a cleaner. Veronice has done house cleaning services at my home twice and did exceptionally well. I couldn't believe how SPOTLESS my bathroom was. It was actually gleaming! She proved herself to be professional, polite and prompt, with a great attention to detail. My apartment was always left in outstanding condition, and all of the furniture and fixtures were treated by her carefully. She even cleaned the inside of my fridge and left it so neat and organized. She has a polite and friendly attitude as well as the ability to follow directions, since I'm a little picky. I wouldn't think of hiring anyone else except for Outstanding Cleaners in the future. read more

Outstanding Cleaning is a joy to work with! They are polite, professional and deliver great results. The ladies at Outstanding Cleaning have helped me for several years it has been consistently positive. Thanks, Outstanding Cleaning! read more

On a recent visit to Boston, my husband and I took a sublet apartment for the summer. The previous tenants left the kitchen and bathrooms in such a horrible state. I had no cleaning supplies whatsoever when we moved in. I called Outstanding Cleaning Services, and in minutes they had a team set up to arrive at 6:30 the next morning. Thank you so much for sending a team so quickly! They were very thorough and totally transformed the kitchen and bathrooms. I am so pleased with the service on every level. If I lived there permanently, I would be signing up for regular service. read more

Pro: They did a great job with cleaning, when they actually showed up. Con: they are frequently late and sometimes do now show for appointments, the website is useless in actually coordinating your cleaning, they quote different prices and then charge you the higher one... and they might even double charge you. If your looking for someone reliable, look elsewhere. read more

Very professional service. Rapid response. Showed up on time and did a great job. Would definitely use them again. Highly recommend.

Here's the short version: Pro: Veronice is the most thorough, amazing cleaner I know - which is saying a lot, because I am an amazing cleaner myself :) and my standards are H-I-G-H - also, we have 2 cats and a toddler! Con: She also happens to be one of the most unreliable / unprofessional cleaners I have every worked with. Out of the approx. 10 times she cleaned for us I would say half something went wrong. Once she just never showed up. Another time she called 20 minutes after she was supposed to be there and said she couldn't come. Another time she was 2 hours late. You get the point. Not to mention the fact she committed - in my mind - the cardinal rule of not just being a guest in someone's home but being PAID to CLEAN their home - when I came home early she and her assistant were wearing their dirty sneakers upstairs on my light beige wall-to-wall carpet. This is what sent me over the edge. Forget about the fact that I had explicitly told her 'no shoes in the house' - I've never had a cleaning woman who would EVER not remove her shoes before coming inside. Not only is it extremely disrespectful (since she knew my rule) but counter-intuitive to what she's there to do! And it wasn't just her - it was both of them. SO - if you want an extremely thorough cleaner and have the time / patience to deal with someone unreliable, then go for it. I myself have hired someone else some months and other months just do it myself. (Yeah - I scrub my house down once a month. Don't judge, people). ;) read more

Always dose a great job highly recommend she dose the house in a timely manner you can always count on the day she says she going to come

I had this company come in to do a cleaning on my place and they were awesome! They even vacuumed out the vent fan in the bathroom (which REALLY needed it). The owner was one of our cleaning crew and she is curt and easily offended, so don't take it personally. She is good at heart when you dig down into things. She even recognized the magickal elements in my home (I'm a shaman and so I have wards and altars set up) and treated them with respect. She even rearranged my front hall so that it worked better and was more attractive and placed my broom (a protection for the house) in a place of prominence, rather than off to the side where I had it hidden. She takes pride in her work and does an excellent job. I will hire them again and just recommended them to another friend today. You won't regret working with them! read more

Very professional, courteous and accommodating. Provides an excellent service at great rates. Would highly recommend Veronice!

These ladies were AMAZING! I called them for a move-out clean, and they did SUCH and amazing job! They were thorough and got every nook and cranny of the place. I can't say enough good things about these ladies. They were friendly and funny as well. And they were quick! They did the whole apt and bathrooms in a matter of a few hours and the place was SPOTLESS!!! they even cleaned the oven and fridge. I would recommend them without question! read more

They did a move-in cleaning for us. We will definitely hire them again and recommend to others. Great communication. Good price. EXTREMELY thorough. read more

Would love to review their services but for that, I need something to review!!! Unfortunately, they never showed up to their appointment they took to clean our house. They texted us saying they will be 1 hour late to then tell us that they will be another 3 hours late... Due to the urgency of our situation ( we had out of the country guest arriving) we had to cancel them and do all of it by our self! The sad thing is that they guaranteed us they would be available as I would have picked another service having known. Over committing and under delivering...And not even showing up to the appointment is extremely disappointing. read more

Wow. Just plain wow. We've had house cleaners before, but Veronice and her staff are awesome. I would give a 12 out of 5. The house has never looked better. My wife will be delighted when she sees it. If you need a house cleaner in Eastern Massachusetts, Outstanding Cleaning is the way to go. read more