I've had my Rack on my truck for about 6 to 8 months ago. Best rack I've ever had. High quality and…read moreserves its purpose, I even bought one for my dad's truck. This rack makes all the other contractors wide eye and ask where I got mine. I worked with Victor he was very helpful and responsive. I would recommend US rack to anybody and everybody I know looking for a better than average quality rack for their truck.

In addition to the rack I purchased to carry my kayak, when one of the parts didn't fit, Victor…read morequickly shipped out the correct replacement parts. I really appreciate this superior customer service.

I came in to test the battery & get two parts. Yesenia ( the manager) assisted me. She was very…read morehelpful & gave me some recommendations. THANK YOU Yesenia!!!

They have what you are looking for most likely. Staff was helpful but be aware it might be busy…read more Pack some patience.

Very disappointed, product did not fit the car as described on the website, ended up getting cancer…read moreand was hospitalized for several months got out try to install the grill it did not work the company would not return phone calls or text or emails would not respond and will not take the part back pick a reputable company to deal with

Had purchased a grill had for 6 years and it has stood up to the harsh winters and salt put on our…read moreroads here in in alberta. Still looks great after 6 years and my front emblem had broken off and with a simple call to their customer service line they sent me a brand new emblem free of charge. Could not be happier with the quality and customer service.

I want to follow up on my previous review because credit should be given where it's due…read more After posting my original review, ZROADZ Offroad reached out directly--within 24 hours. Ben, the owner, personally responded and addressed the issue head-on. That matters. They acknowledged that moisture intrusion is unacceptable, explained that the issue was escalated to the manufacturer, and made it clear they take this seriously. More importantly, they didn't deflect or argue--they immediately offered to make it right and are overnighting replacement light pods to me. Yes, the original product failed, and yes, that was frustrating. But products do fail sometimes. What separates companies is how they respond when that happens. In this case, they stood behind their product without hesitation. Looking back, I'll own that I was reactionary because I was frustrated. Lesson learned on my end as well--next time, reaching out directly before assuming the worst is probably the better first step. Based on their response, accountability, and willingness to stand behind what they sell, I'm giving them another shot. That kind of customer support matters, and it deserves to be recognized.

Absolutely great products..I installed the F350 grill lights and the rear bumper lights. Initially…read morehad a question on how to eliminate the supplied switch and relay. I was installing them to be controlled by my upfitter switches. Customer support answered immediately. Even emailed me a diagram of where to separate. Install was easy on both sets of lights. Function is incredible.My previous truck had rough country lights upfront and some other in rear, which were both just ok. These are super heavy duty in comparison. Very happy with my purchase and highly recommended.

Great business to have available to people in the inland. Empire great alternative to having to buy…read moreparts at the dealership they don't have everything but do have most you'll need for your trucks, knowledgeable staff and good prices

Wetmores saves me all the time with parts they have in stock. They seem to have Everything for…read moretrucks. They also are very knowledgeable.

I have nothing but good things to say about Yotamasters. Dan and the team are top notch…read more I dropped off my FJ62 for some lift cover and knuckle rebuild work. They walked me through the whole process, kept me up-to-date and were super transparent. I can see why so many people recommend them and their work. I'll definitely be recommending them to everyone I know and I'll be coming back next time I need some work done. Thank you guys for doing a great job.

All the guys at Yotamasters are great. I did my regear on my 5th Gen 4Runner here and it's been a…read moregreat customer experience. They were super helpful with any questions I had before and after the regear. They answered questions on what gear ratio I should select, provided input on installing front lockers or not, and gave details on the regear break-in process. After 6ish months regeared I developed a very small leak at the front diff/driver side CV. I DM'd Yotamasters and Eric got me scheduled to fix the leak the first Monday morning he could. They diagnosed the leak and replaced the axle seal at no charge. Had me on my way before noon. They were very transparent and let me know what caused the leak and what they did to repair it. It goes to show that they stand behind their work and if there is any issues they will prioritize to fix it. Additionally, I call/DM Yotamasters regarding issues/concerns I'm having with my Toyota (even non regear related) and they're always super helpful to discuss what the issues may be. Dan knows his stuff and talks out what the brought up issue might be and what he would do as a mechanic to diagnose and potentially resolve the issue. Super helpful and respectful. Great shop. Definitely recommend!

Needed a new Battery. BRANDON was extremely professional and treated me so kindly. He offered to…read moreput the battery in my car and did so very professionally.. When I offered him a tip he said, no you put gas in your car. Such a nice young man. I will return for any car needs that I have. And Thank you Melissa!!!!

Do not do business with this store. The manager was incredibly rude and disrespectful. I will be…read morefiling a formal complaint with the Better Business Bureau and AutoZone Executive Relations. I attempted to return an item that didn't work out, and instead of handling the situation professionally, the staff accused me of lying and refused the return. This kind of treatment is unacceptable and has cost them a customer for life. I spoke with a representative named Johann, and when I asked for the manager's name, they refused to provide it. This was by far the worst customer service experience I've had from any retail store in years. Shame on this team for how they treat paying customers.

Day 1 - they couldn't figure out how to take off old windshield wipers, I returned the news ones…read morebecause I figured I'd just go to the dealership to get them replaced. Realized that I could probably figure it out myself so I looked up a video and was able to take off the old windshield wipers. Day 2 - I called a head of time so that they can have the new ones ready for me to pick up. When I got there they still hadn't gotten them and they couldn't fined them.

I came here for a new battery since the Valvoline across the street told me this one was about to…read morego out. Came to compare prices and it was a big enoigh savings that I picked one up here. Ali was super nice and helped me not only to pick out the best one but to also switch out the old one with the brand new one for free! Great customer service and I also saved a bunch of momey.

Good prices and good stock of products. The staff is very knowledgeable, and Parts Authority is…read morealways my first choice for automotive needs

TL; DR: Dishonest place... shit parts.. shit customer service. Delievered wrong part, wouldn't…read morerefund money. I called in to order a few parts for my car. Sales rep Octavio was helpful and looked up everything I needed. My parts were very date specific and I asked to make sure he knew it was the right parts and he assured me they were, pulling it up on his computer to verify. I asked what the return policy was and he said the parts were lifetime warranty and I could return or replace them if they were the wrong size. I drove over 20 miles to pick them up. To make a long story short, both parts were from the wrong production date and didn't fit or work with my car.The first time I went back 2/15, I returned the master cylinder for fitment issues. This is a long term build so I didn't get to the slave cylinder till 8/15 and guess what? It also didn't fit! I came today 9/4/15 to return the brand new and unused part and talked to I believe Trevor. He acknowledged that Octavio screwed up big time but wouldn't refund their ill-fitting product due to the timeline and was completely unhelpful and quite frankly a bit of a prick after that. I get that 7 months is a long time to bring back a part, but then why offer the lifetime warranty? Especially considering that it was your sales rep's fault that he pulled up all the wrong production dates on the computer when I was very clear about them. They also promised OEM parts (another thing I asked several times to be sure) and really sold me chinese made crap instead. When I compared them to the old parts i realized these were not OEM and furthermore a quick ebay searched turned up the same shit parts for almost half the price I paid here. So Octavio basically lied to my face to make the quick sale and get me outta there. And then charged me double for it. Avoid this place at all costs and either buy your parts online or spend your money at an honest and reliable parts store.. This isn't it...

The guys did an awesome job leveling my f150 . Truck looks great , drives great and I couldn't be…read morehappier . Very professional shop and very knowledgeable. Did the job on time and were very good in communication the whole process. Thank you jbm I would definitely recommend them to anyone

Theres a reason why they have such great reviews and ratings. I dropped by here because I wasn't…read moreimpressed with the other off road shops in the area. Right off the bat, I received a warm welcome from Paul, he was very knowledgeable, very patient, and he never tried to upsell me anything. He helped me pick out Rims, tires, and shocks that catered to my needs. They did a great job and the truck and their prices are reasonable. If you are thinking about having suspension work or anything off road or truck related, I would highly recommend coming here.