Just did the pedicure and it was awesome, nail techs were amazing! Felt relaxed. Wish my chair…read moreworked for the spa water but it was still great!

I believe the spa is undergoing renovations, so I was very underwhelmed with my experience. The spa…read morespace is very small. You can spin in a circle and see everything. All areas are coed. There is currently only one changing space for 1 person at a time. A tiny locker area that includes an infrared spa and 2 lounge chairs squeezed up against the wall. My massage was decent. Didn't care for the idea of leaving the facility to go into another room for the service that was poorly put together. It literally is one of the hotel rooms with some spa beds thrown in. My service included a complimentary glass of wine that I did not receive until I asked. The dip pool is small and quiet. Pool service was the best thing going. Drinks were extremely tasty but weak at $18. The fish tacos were a hit. You do have access to the main pool as well, but I did not visit. If this is the new permanent spa, really not worth coming back. They should at least discount the services until they have quality accommodations.

The moment I walked through the entrance, I was struck by how beautifully the resort blends…read moreSpanish‑inspired architecture with the natural beauty of the desert. Terracotta tiles, wrought‑iron details, and winding garden paths create a sense of intimacy and discovery. It's the kind of place where every corner feels like it has a story. The atmosphere is serene without being silent--soft music, trickling fountains, and the scent of citrus trees drifting through the air. Even as a visitor, I felt instantly transported. The atmosphere is serene without being silent--soft music, trickling fountains, and the scent of citrus trees drifting through the air. Even as a visitor, I felt instantly transported. The food at Royal Palms strikes that perfect balance between refined and comforting. Every dish I tried felt thoughtfully composed--fresh ingredients, balanced flavors, and a presentation that shows care without feeling overly fussy. What sets Royal Palms apart is the overall experience. Even if you're not staying overnight, the property makes you feel like you've escaped somewhere special. The combination of historic charm, lush landscaping, and warm hospitality creates a sense of calm that lingers long after you leave. It's the kind of place where you can enjoy a leisurely meal, wander the grounds, and genuinely forget you're just minutes from the city. A highlight would definitely be the service provided, going above and beyond in all aspects whether an event, check in or needing assistance for something. I had the great pleasure in seeing Madison in action and her work ethic was beyond 100. She is great and a star! Very communicative, efficient and made our stay very welcome! Royal Palms Resort & Spa is one of those rare destinations where the atmosphere, service, and food all work together to create something memorable. Whether you're visiting for a meal, a drink, or simply to soak in the ambiance, it delivers an experience that feels both luxurious and welcoming.

Have you ever dreamed of staying in the hotel room in the middle of a wedding?! If you are…read morescreaming yes, request a casita room. We had to close our shades as the wedding can see directly into our room and the music is LOUD (Chris Brown is blasting as I type and bass, mercy is it bumping.) It was kinda creepy. We could see and hear the entire ceremony. In my reservation I requested a quiet room, and I have quiet room in my Hyatt profile. I don't think that much forethought is put into guest placement. Yes, we are paying pennies compared to this wedding BUT they are not fostering relationships with Hyatt members. (I did mention this to reception and they offered bonus points. Great BUT this is an awful last night.) The room: King Casita is an excellent size! We have a king bed and a rollaway bed and we still have space! The bathroom space is large too! I don't care for a stocked fridge and snacks. It's useless nowadays. We had to ask for a fridge to be brought in. The room is very clean, however there were a few moths flying around the room, which was odd. Pool: the pool is wonderful! We are here on spring break (a very popular travel week) and always found spots at the pool. The servers are the pool are awesome 5/5 stars! Attentive and professional. The food at the pool was great (the burger was the restaurant burger and the whipped ricotta and fruit was yummy). The location is great! We did rent a car but never had to drive far! The valet team is speedy but it's an odd service as the parking spaces are super close. (I was ready to give this place 4 stars but this last night is a stinky way to end the trip.)

Their spa was absolutely stunning when walking in and their service was impeccable. The steam room…read morewas a great starter and was very well kept and felt great before a massage. It worked at clearing out sinuses and loosening up the muscles for an upcoming massage. They also have a sauna room which look great but skipped that and did a quick shower which felt great to freshen up before the massage. Desirae was my masseuse and she was very calming and did a great deep tissue massage with essential oils that were heated and felt amazing. Afterwards, I utilized their large hot tub area to rest and relax the muscles and that was amazing! It allowed yo to relax while overlooking the beautiful Camelback Mountains! Just amazing scenery after a great massage, makes this a great destination. I wish they had a cold plunge station and the waiting room was super crowded while awaiting the massage time. Other than those two concerns, this place still deserves the highest 5 stars.

This used to be our go-to spa -- until today. We had two…read morepedicures and a spa day which has been our tradition every yr , we come here for spa days and treatments on our birthdays... So today we booked it as part of a birthday and Mother's Day weekend celebration. When our technician called out, staff member Madison called us at 9:02 AM and offered to upgrade my pedicure into a massage at no extra charge since our technician called in sick. I told her my husband won't go to the pedicure alone and asked how much do we need to pay for him if we also upgrade his service into a massage? Madison proceeded to place me on hold and came back and said don't worry about the upgrade for Mr. Fish and I got immediately excited and so happy and thanked her , told her will be there by 10 AM.. Upon arrival, we were handed a bill for $635 a Kimberly checked us in. I said I spoke to a Madison and she was next to her and confirmed to Kimberly at the front that our price was $240 total based on our earlier conversation She even told me Kimberly that we are getting upgraded to 2 Artisan massages. We went ahead with our massages trusting it was resolved. We had the best time and enjoyed as normal and ended up leaving around 4PM. At checkout, my husband went downstairs and Madison is now presenting him with the $635 bill!!! Of course like anyone in his position he would be shocked! Like what?!!!! He felt like he was having an out of body experience!! Madison's explanation, and I quote " I misspoke"claimed she misspoke and gave my husband the $635 bill telling my husband that her manager Jed told her while we were getting our massages that what she was told by her manager Jed that they can longer provide what was promised to me on the phone and at checkout. This was going while I was still upstairs, and saw my husband upset. I asked what's going on and he said don't worry about it I will handle this, he said it's your birthday and I am not letting them spoil your day . When confronted, Madison denied ever offering the upgrade in front of her manager when my husband said that's what she said. My husband did not even want me in this conversation because it was birthday/Mother's Day weekend and he did not want to spoil my day.. . What was meant to be a special weekend turned into a frustrating and disappointing experience. We loved the massages but left feeling disappointed by Madison. I have to say Madison has been so pleasant and super friendly every time we were there, to get this treatment from her, this really hurt me especially on my day and so unexpected. The manager Jed in my opinion did not handle this right. He should have asked Kimberly listened to the call that was made. I don't know but this was handled very poorly in my opinion. Madison had so many chances to make this right but chose not to. What was offered in good faith was taken back without accountability. We hope management reviews the 9:02 AM call recording, because that will tell the whole story or even speak to Kimberly that Madison corrected when we checked in. This is making me feel like I can't trust this company. Moving forward I want to record conversations or make sure I have proof or something because their word is not to be trusted. This leaves my amazing birthday/Mother's Day weekend ending in a bad note because of this.

I had a brow wax + tint with Eva. She did amazing, my brows are exactly what I wanted. Shaped…read moreperfectly, not too thick and the right color to match my hair. Will be going here and requesting Eva every time!

love love LOVE this place! I've been going monthly for about 2 years and it's always the best day…read moreof my month. My skin is now very consistent and I'm glowing after every appointmenT. Very clean and all the staff is so nice every time.

I really wanted to do the Hammam ritual here so I saved up for a long time. I enjoyed it and felt…read moregreat when it was done but I feel like it wasn't thoughtfully crafted and probably only worth about half of what they charged. The first part is to go into what they call a private warming Hammam room, but the warming room is actually not private and is open to everyone using the sauna. There is a private treatment room, and I think this is really what you are paying a small fortune for--to lie down on a 200-year-old authentic Cherrywood Hammam table for an exfoliation scrub. The table itself is beautiful but not very comfortable--it's high up, so hard to get onto, and--like all wood tables--is very hard. Next you are supposed to go through a self-guided journey through the steam, sauna, whirlpool, warming room again, and cold deluge. They have a recommended circuit but there is no way to actually follow the times on it because you only have 25 minutes (and it took me 5 to get my swimsuit back on). I think I was expecting to be able to spend this time focusing on the experience, but it felt more like I was rushing through the steps in time while hanging out in the spa with everyone else, trying to run through all of the steps in time. Finally, the website says this ends with a massage with CBD or arnica oil. This is in a separate room and on a regular and more comfortable table. Mine was just a regular massage, no oils, though I got to choose between lavender and eucalyptus scents. They do have fun add-ons, like shea butter or cupping or hot stones, but those don't add additional time, so you're paying extra to have a massage take less time so they can add on the other thing you paid for. But if you go during your birthday month you get a free add-on. Anyway, my massage therapist was really good but not $580 good.(I don't know if anyone could be!) There are a lot of spas hat are supposed to be for intentional purposes--like a place to put a rock selected for its qualities, or you can put your hand on an enormous crystal imported from Brazil. But they kind of rush you through this part and it doesn't really seem to be designed with care. For example, there is a fountain outside to put the rock that you see before you even receive a rock. It's not clear that you're supposed to pick it up on the way out. There is no clock in the room where you wait for your appointment. The hooks to hang your robe or towel are and there aren't enough hooks for the number of people. Etc. Overall I think $580 is way overpriced for what is offered, which is basically a scrub and massage and the same spa amenities as everyone else. I was also disappointed by the snack selection--they just had trail mix and dried mangos. I guess I am spoiled because I've been to Aji Spa, which has the most amazing selection of snacks and you can get a wrap and massage for roughly half the price. And it's really somewhere you want to hang out at all day. The food menu on the website is also out of date--I'd decided what I wanted to order ahead of time but it wasn't available. So overall I felt like this ritual didn't have the attention and care I would expect for something this expensive. I am glad I treated myself to this experience but would not do it again.

This was so much fun!! I don't often go to spas, aka have been once in my life before at Utah yoga…read moreplace with coloring books ^^, but yeah this was another time I tried it out!! Lots of activities you can do like hammam bath for back, sauna, cold plunge that was really a shower lol, jacuzzi. Then a whisper room where you can lounge on beds and chill. A prep waiting room with water and nut and mango type snacks. And of course the rooftop pool outside with amazing views!! On upside I got to try every activity here lol and it wasn't too crowded (and they give you bathrobes and lockers and stuff), but on other hand it did seem expensive bordering on pretentious to me a bit. But still really grateful I got to check it out!

Isabella and Amy are phenomenal! Such a great experience. I'll definitely be back…read more The ambiance is honestly top tier. So beautifully decorated and an inviting space.

I love The NOW Massage. It's very beautiful, peaceful and the staff is very friendly, they make the…read moreexperience perfect on how they explain the difference of each massage.

I had theee best facial with Lizzie on Saturday (11/22)!…read more It was doing ittt outside, raining, lightning and cloudy skies but nothing and I mean nothing was going to keep me from that facial... lol From the time I walked in the ladies at the front were so sweet and welcoming. I was taken back to change into a very nice robe, like I wanted to go home in it (haaa). From there I waited in the relaxation room along with my mimosa (Heyyy now). Lizzie came in a few mins after I sat down. We started with a skin assessment. Lizzie listens, communicates clearly and helps you determine the best products for your skin. I chose the custom facial since I was not sure what I wanted prior to the service. I would totally do the custom facial again. They also offer the Hydra facial which I will try sometimes in the near future. Lizzie has magical hands and you can really tell she is so passionate about what she does. She took her time, answered any questions I had, gave recommendations and just really showed she cared. Her massage during the facial was aaaamazing. When she was finished my skin was Glowing and so soft. It was the best facial I have ever had. She is fire!! I am so excited to schedule my next facial with her in a couple months!! Highly recommend Inspire.

I left a review on here a while ago about my experience and the issues I had with my payment. Since…read morethen, the facility reached out to me to make amends with the issue and redeem themselves. I received an email with an apology for the payment issue and an offer to come back to the facility for a free massage to make up for the problem. I decided to take the offer and visited again. This time, my experience went really well all the way around. Me and my boyfriend returned (having to pay for one massage). The facility was still clean and the staff were all super friendly. My massage was done very well. My boyfriend and I were put in separate rooms this time and got to enjoy our massages. I was very relaxed and my masseuse was making sure I was comfortable the whole time. Everything was very nice, I even almost fell asleep. I am very happy that the facility reached out to me after my first review. Even though the issue was something minor they wanted to make it right. The service is excellent and the staff is amazing. I would return when I feel the need for a pampering.

Excellent day celebrating a birthday with the girls! Spa services get you access to these intimate…read morespaces that are truly beautiful. Massage with Stacy was great; not too tough and very relaxing. Plenty of tea and hydration available, including great cocktails and lunch by the pool. Locker provided and very safe, clean, and expansive locker room area.

I recently visited Spa Avania and was honestly pretty disappointed…read more For the price you pay, I expected a much more elevated and luxurious experience. Instead, it felt very comparable to what you can get with a basic gym day pass--infrared sauna, steam room, mineral pool, and cold plunge. My gym already offers all of that, so I was expecting something more unique or spa-exclusive. The biggest issue for me was cleanliness. The hot tub/pool area really needs a deep clean--there were visible skin cells and buildup along the edges, which completely took away from the experience and made it feel unhygienic. Overall, the atmosphere has potential, but between the cleanliness concerns and the lack of anything that sets it apart, I wouldn't recommend it. You can honestly get a very similar experience elsewhere for a fraction of the cost.

Had a great massage here today. Ivan was really nice and made sure to work on the areas I needed…read more The salon was clean and calming. Will definitely come back.

Cindy at Elements was absolutely incredible. I came in with a pretty intense kink in my shoulder…read moreand she immediately understood what was going on. She brought so much energy, care, and attention to the session, and it's clear she's extremely knowledgeable about the body and how to work through tension. I left feeling significantly better and really appreciated how thoughtful and focused she was throughout the massage. Highly recommend Cindy.