Today, I placed an order for photo storage cases and picked them up curbside. I was in a hurry and…read moredecided not to go into the store. Pluses: The website is well designed and user friendly. Descriptions of products are detailed. You are informed of the location where the items are available and amount available. You can pick up curbside if you like. You can decide when you arrive at the store. Curbside pickup was fast and efficient. In addition, staff member was pleasant. Calm, orderly parking area. Michael's has an excellent variety of photo supplies including stock frames, mats, storage cases, and photo albums. They even offer custom framing but I think their prices are high in spite of the coupon discounts offered. I have also had items shipped to my house if they were not available in local stores.

I love Michaels, but this store is actually horrible. The workers have absolutely no idea what…read morethey're doing and what products they have. Absolutely horrible. Only go here if you know what you want and where it is in the store because the people there cannot help you. Also just because it says they have it online, they probably don't.

Earthworld has everything a comic book nerd could ever want, from new releases to old collections…read more They even package together sets of single-issue comics to capture the entire arc. Nick, the owner, was so helpful and eager to share his love for comic books. We highly recommend!

I haven't been here in a few years but the book selections and superhero memorabilia is out of this…read moreworld. The staff is very helpful and friendly.

We came here on my son's birthday as a special event. They have a discount on a specific birthday…read morebear if you visit during the month of your kid's birthday (no idea how they confirm that though) so we stopped in after having passed this place for years. While the birthday bear was cheap... as long as you didn't purchase lots of clothes or other accessories... it turns out our son wanted a different bear. Perhaps that is part of their plan. Regardless, we were helped by a very friendly staff member who made sure to fluff up the bear to just the level my son wanted. In fact, my son seemed content with just the bear "skin" empty, but that wouldn't do. We didn't buy any accessories during our visit but several looked nice and we might be back. This place isn't cheap, but it was fun for a while. Sadly, they didn't have any Build-a-Basset hounds or I might have left with a new best friend too!

Manager was extremely rude to me after i was being pleasant, patient and understanding. Asked if i…read morecould grab items in store because online order was having issues and she came out and yelled at me and was very rude and unprofessional. After berating me she ran to the backroom so her associates would handle it.

George is great! very knowledgeable.doesn't try to pressure people into buying things they don't…read moreneed.just gives his honest suggestions.they have a good variety of rc cars/trucks and lots of replacement parts in stock as well as batteries,tires,chargers etc...it's definitely my go to for rc needs prices are fair

It sucks that they have closed, I have driven an hour there multiple times to use the indoor track,…read morebuy parts and get help with my RC's. The staff were always very helpful and the store seemed busy every time i went. It's sad that now I'm stuck online shopping and hunting forums for help

online purchase lies and more lies…read moreit will be there before Christmas it's not our fault it's the shippers fault never left your facility until the 23rd? ordered on 15th it will be there lies all lies factory made goods not a hand made item in the warehouse. COMPLETE WAST OF MONEY AND TIME YOU SHOULD BE ASHAMED OF YOURSELVES. NEVER AGAIN. Trash customer service

Ten Thousand Tstotschkes. A store whose concept I like in principle - provide a market for…read moreindividual craftsmen throughout the world for some kind of reasonable compensation, thereby preventing industrialization, loss of native heritage skills, and stimulating development. So if you want to pay $80 for a cotton print tablecloth, in theory you can be helping the world out. Oh, the problems in execution, though. They can't really tell you how much of the money goes back to the native craftspeople, nor much about the sourcing or labor conditions. It's like Fair Trade coffee - you have to take somebody's word for it, and the word is passed along by the telephone game. I'd actually be willing to do this on faith if the crafts and items here were really unique or even to my taste, but they seem a bit mass-produced to me and without the hallmarks of individual craftsmen, so I'm not only not terribly interested in the goods but I'm highly suspicious of the general claims. This may seem a bit scroogey of me, but I think on the whole if I want to stimulate development in the third world I'll extend a microloan over the internet (very direct and very cost-effective) or buy somebody a share of a goat. I would normally just settle on the usual three stars, given my cynical skepticism above, but the hideously steep prices push it from "would go back and check it out occasionally" to "not going to bother" territory.

This is a fun place. It's got almost a little bit of everything. Plenty of beverages, snacks, dish…read moreware, kitchen supplies and beauty aids, but it seems that toys take up about half of the store. The word has gotten out about the toys because many families show up. I grew up on Sanrio toys and Hello Kitty has always been one of my favs. You'll find plenty of Hello Kitty and friends merch but I've noticed that they've already run out of some items and not restocked. There's no staff on the floor to offer assistance. Since many of the products are not labeled in English, only Japanese, they really need more customer support. Also, please fix the token changer, which has been broken for several days. The entire front portion of the store is dedicated to machinery that only accepts tokens including the arcade-style claw machines and small toys /key chains dispensers. I saw people wandering through the aisles looking really confused since dozens upon dozens of machines in this section are unplayable if customers can't change their dollars into tokens. There's no one around to even explain that to them. I did, however, enjoy buying snacks. The spicy potato sticks may be my favorite. I look forward to trying the new foods they plan to bring in. I wish they could offer full meals. I mistakenly thought the store would look more like a Japanese version of H Mart which is Korean and truly has everything. Still, Ebisu's arrival to the Capital Region gives shoppers more variety and options, which is great.

What a fun place! I enjoyed visiting on grand opening weekend and then again at a less crowded…read moretime. They have a wide variety of items from all kinds of food and drink to household items and cosmetics. They also have figurines, cards and plushies. My son loves Japan so he especially enjoyed our visit. It's expensive and I spent over $50 on the first visit and they included a few freebies. Check it out!

First off, this is not closed. At least as of yesterday it was open considering I went there to…read morereturn games. I was greeted promptly and had amazing costumer service. They were quick, friendly and helpful. I'd absolutely come back to this game stop when I need new games, or want to get rid of games that I no longer play. Keep up the good work!

The people who work here always seem to know their stuff, and every time I've gone there, they had…read morewhat I was looking for.

One of the worst customer receiving store in Crossgates mall.! A lady from the counter walked to us…read moreand asked not to touch the display pieces.! How would a customer buy anything if they don't let them touch, feel and check a piece of art.! She was rude and swiftly took the piece from our hands and walked away.! 0 stars out of 5 for the customer receiving and service.

I peeked into West Africa Treasures at Crossgates Mall and was immediately drawn in by the colorful…read morewoven baskets. Was I looking for something in particular ?No. But there in front of me was a lovely little handmade basket with handles that could double as a tote bag. It was speaking to me. I checked the price. It was affordable especially when you considered the workmanship. Sold! The owner of the business, Justine, welcomed me and asked me if I needed any gifts. She showed me some beautiful handmade cloth tote bags which fold into zippered clutches. They came in stunning colors and would make awesome gifts for about $20 apiece. I bought two. That was fast. I gave them away as soon as I got home so I have nothing to show. They received rave reviews. Though my shopping experience began with gifting a basket to myself, I've since found reasons to return to West Africa Treasures to make more purchases for friends and family. There's a great deal of variety, including jewelry, housewares, drums, sculptures and personal care products. Justine has a second store at Colonie Center. Her prices are reasonable. I think many of the handmade items are classy. There's also online sales which can be done through the West Africa Treasures website. I bought some earrings online to give as gifts. Justine takes great care in providing excellent customer service. After I made the online purchase, she followed up to let me know when to expect the package. The earrings arrived on time and looked wonderful. They were exactly as pictured! They made great Christmas presents. Thanks, West Africa Treasures!