Under new ownership. Gaiduchik Orthodontics took over from the previous owner in a seamless manner. They made sure our child had thorough care and extended braces for 5-6 months. When the retainer was to come out while we were out of town the front office staff was even kind to drop it off at our front door-this probably depends on proximity to the office. Definitely happy with their care! Best wishes going forward. read more

Legendary Orthodontics - Carmichael - Under new ownership and renovation! - Orthodontists Near Me - Carmichael, California

Like many large companies buying out smaller local businesses, it seems that the quality of the experience can go downhill once the local character and personal service are replaced by corporate management. Unfortunately, that has been my experience here. I was a longtime patient of Dr. Nollie before her practice was acquired by Legendary Orthodontics. I had been a patient for years, so I was surprised to learn that they apparently no longer had my records/mold on file for my retainers after I lost them. When I called, I was told over the phone that I could simply bring in my old retainers and they could use them to create a new one. Five days later, I showed up for my appointment based on that information, only to be told that they could not do this. That's an incredibly frustrating experience when I had specifically called ahead and was given different instructions by their staff. The staff was also noticeably less welcoming than what I had experienced under Dr. Nollie. The interactions felt impersonal; the staff was not particularly friendly or helpful, and there was a noticeable lack of the warmth and personal attention that I remembered from the practice before the acquisition. It's disappointing to see a beloved local practice change this way. The difference in the overall experience, from the staff to the communication to the handling of something as basic as my existing patient records, was very noticeable. Maybe this is simply the reality of large companies acquiring smaller practices, but as a longtime former patient, I don't think the experience has improved. If anything, my experience has been the opposite. I hope Legendary Orthodontics takes this kind of feedback seriously. Patients who have been with a practice for years deserve better communication, better continuity of care, and staff who actually make them feel welcome. read more

Because of Dr Andrey, I would have given 5 stars. His new accounting team however, ruined the entire place. If it went back to Dr Andrey and his ppl, I would recommend his practice to everyone I speak to. However, that is not the case anymore. I had my Invisalign treatment done 70% in Texas for $5,000.00. That practice in good faith returned $1.5k to me to continue treatment since I moved to California. I trusted Dr Andrey and still do, and gave him that full amount to continue care. He couldn't continue the treatment since I needed cavities filled and because of medical- the process was taking forever. Now I have to fork out $4k to get 2 teeth pulled and place implants, so I asked Dr Andrey for the funds I prepaid him, so that I could get tang treatment done. He agreed and referred me to his accountant -Maria Jimenez "practice manager". She decided out of the $1,500.00 I prepaid, she could only refund $800 and that I had to sign a paper stating that even if I didn't agree with the amount, It was too bad. And she gave me the itemized statement. Online- their website clearly states that first consultation is free- so why am I the special one being charged $150 for it? And 2/2, 5/2, I came in to pick up top retainer only, yet she's charging me for seeing the dr and retainers. I didn't see Dr Andrey Both days, it took me 2 sec to come in, grab the tray from the front desk and leave . And here she is, trying to charge me $1,050 for one free exam, 3 top retainer pick ups. Does that seem fair?? It makes me so angry I honestly want to take them to court, and simply leave Dr Andreys name out of it. He is amazing. His front desk staff is amazing. His accountant however, will rip you off the maximum. read more

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BEWARE - Lori will misquote the cost on the phone and then act like it's your fault for the "misunderstanding". I was quoted $125 on the phone then when I got in the chair it was going to be about $500. Then when I asked for a minute to process, the entire staff acted like it was me being at fault. The "doctor" said "We misquoted you - this is actually a consultation; it's up to me and what I feel comfortable doing"...... You 100% lied to me. Disgraceful especially in this economy - I took time off work for this and I feel completely cheated and scammed. read more

I started treatment for braces here, but ended up continuing with a different orthodontist. The front desk and assistant staff were nice. Dr.Nollie wasn't very detail-oriented, and seemed like she only cared about getting my bite corrected, but not necessarily getting my teeth straight. We made numerous appointments to get my braces off, only for me to tell her that I didn't want them off since some of my teeth still weren't straight. During my appointments, I would get very little face-time with Dr.Nollie, and when I did, she would never stop to ask for concerns I had. We ended up having to put in a bite bump when I started treatment. When Nollie drilled it away, she ended up drilling a lot of my sealant away too - such a bummer since my insurance doesn't cover sealants for my age. While she was in my mouth with the drill, she was looking away from my mouth chatting away with staff as usual, and ended up grinding my tongue. Instead of apologizing, she told me that I need to watch where I put my tongue -__- I told Laurie, the office manager, that I'm considering switching orthodontists, and she insisted on communicating my concerns to Dr.Nollie instead of having to pay for a whole treatment again with a different orthodontist. I got so much attitude from Nollie to the point that she was talking to Laurie like I wasn't in the room, and saying "I DID do that adjustment on her". That was the last time I went here. I switched orthodontists. Since I paid for a whole treatment with Nollie, I asked if I could get a refund for the retainers which were a few hundred dollars. They said that I wouldn't be able to get anything refunded since I had already paid my whole balance off. I had braces on for another year after switching orthodontists. What a waste of two years. read more

Dr. Gaiduchik did a wonderful job with my daughter's teeth and smile! He is very friendly and cares about his patients. Thank you Dr. Gaiduchik for a great experience! read more

Dr. Andrey and his Team are exceptional! I noticed that my teeth were different in elementary school. Throughout high school, college, and my young adult years, my smile was a source of insecurity for me. Dr. Andrey improved my teeth via traditional braces. I appreciate that, throughout my treatment, he addressed any concerns I raised about how my teeth were moving/aligned. I recently had my braces removed and absolutely love my smile! It makes a world of a difference in my countenance to have an improved smile as an adult. Thank you Team! read more

Dr. Gaiduchik is a perfectionist! He will get you your best smile. Beautiful office, exceptional staff and customer service! Prompt, never wait more than 5 minutes and my results are gorgeous!! 10/10 recommend for all your ortho needs! read more

I went in for a new retainer cause I haven't been there in a while after having braces. The Dr. was different from the old one but was just as good. He was super nice and explained everything in a way that was easy to understand. Definitely recommend him for anything you would need with braces and retainers. read more

Dr. Gaiduchik is amazing orthodontist. He provided me with easy solution to fix my teeth. Within 18 months I had perfect smile. He was there for me when I had questions, his staff was very helpful every time I called. Thank you Dr. Gaiduchik for my perfect smile :-) read more

Absolutely one of the BEST Orthodontist and staff around the Sacramento area. Dr. Nollie has been so patient with me and my travels over the past ten years. Thank you all read more

Legendary Orthodontics - Carmichael - Orthodontists Near Me - Carmichael, California

Dr. Nollie and her team have been great to me! I found her on yelp and I'm so glad I did! My first visit was comfortable, I had all my questions answered including price, length of treatment and details of that treatment. Second visit we started with a panoramic x-ray, pictures of my teeth and Jaw from all sides and placement of my bracket and wires. I was given directions on how to care for my teeth and also a goodie bag (tooth brush, floss, proxies brushes and mouth wash) Laurie does the insurance and can help with any question you have. Gabby is the front counter receptionist/DA who is always there to greet you with a smile and all the RDA's are super friendly and nice. It's like going seeing friends ever few weeks... conversation is great, they have cookies and water in the waiting area, and did I mention all the sports memorabilia everywhere! Dr. Nollie really gets to know you and cares about how your feeling (nice change from what I'm use too) and my treatment has been a very smooth and easy thus far. If my child needs them we will be back or if I come across someone who is looking in Carmichael I will forbe recommending her. read more

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Dr. Nollie and her Sports staff team are awesome! They have helped me immensely to get my teeth straightened and get my smile back in great shape, I am not afraid to open my Mouth no more. They are very knowledgable there and give great advice on caring for your teeth, braces, and retainers. I have been very pleased and satisfied these last few years. It has helped me to smile and meet my Beautiful wife and live happily ever after. Thank You Dr. Nollie and team. Caleb read more

Dr. Nollie and her staff are amazing! We have been seeing her for correction to an underbite on my 7 year old for 6 months. Everyone is the office has always been thoughtful and efficient and very good with their youngest patients. My daughter says "I love my dentist" after each appointment. However, now in the midst of the Covid-19 pandemic, they have outdone themselves once again. We were 6 weeks overdue for an adjustment and decided we finally had to go in. They were so attentive to new concerns about safety and have implemented all kinds of procedures and policies to assure social distancing in the office and protective measures for patients' health. I was so impressed; and my daughter, once again, came out of the office, took off her face mask to show me her new rainbow bands, and said "I love me dentist." read more

Best orthodontic office in all of the Sacramento area! The staff is amazing and it's always a pleasure to see them. Dr Nollie is fantastic. I'm a terrible patient and hated wearing my bands. Not to mention I'm a grown women with a mouth the size of a child. The office is modern, comfortable and fun! I always look forward to coming in for my appointments. I highly recommend anyone who wants to straighten their teeth and fix their bite to come in and meet these amazing people. Thank you for giving my smile back! read more

We just finished "treatment" with Dr. Nollie and her staff. Over the course of two years, they have always been kind, efficient & professional. It's fun that the office is decorated with a sports theme which probably helps kids not feel intimidated. I highly recommend Dr. Nollie and her crew! read more

Dr Nollie and her staff are both knowledgeable and courteous and I couldn't be happier with my results and would highly recommend them for anyone seeking orthodontics work. I didnt think they would be able to fix my really bad cross bite, but they truly are top notch technicians at the top of their trade and surpassed all of my expectations. read more

They skipped our appointment, then said we missed it. No call, email, text or anything. The fact is the appointment wasn't made, we are calling in to check, the owner gave a past date. Amazingly a staff before her said it was no appointment for the month before. Kid started to feel uncomfortable and mentioned it's been too long since the last brace replacement. Now we simply don't have trust on them as I used to. You paid full price, you should get regular treatment. read more

Wonderful Wonderful Wonderful! Having great and successful time with my Invisalign treatment! Dr. Nollie and her staff are probably some the most caring, knowledgeable and fun people that I am lucky enough to visit every 4 weeks! I STRONGLY recommend going to Dr. Nollie for ortho! read more

I LOVE LOVE Dr.Nollie and her staff so friendly and easily accessible. I'm actually an adult who goes here for my braces the office is totally all about sports but it's very cute and the staff wear jerseys as uniforms "nice"! Check them out awesome awesome place to get your teeth cared for! read more

Amazing orthodontist and staff! My three kids all went through this office as well as myself. I'd highly recommend to anyone.

Great orthodontist! When my wife and I were looking for an orthodontist for our daughter we asked our dentist, Dr. Li, who he would recommend and he told us Dr. Nollie. We are so glad we followed his recommendation. Dr. Nollie's practice is simply fantastic! They made my daughter feel super special and their orthodontic care is first rate. My daughter got her braces off last July and her smile is more beautiful than ever! Thanks you Dr. Nollie and staff! read more

Dr. Nollie and her team are the absolute best mix of expertise, professionalism and fun. Dr. Nollie has been my orthodontist for over two years now and soon I will get my braces removed. I am 50 something years old and waited to straighten my teeth as an adult. Dr. Nollie and her team have made the process seamlessly and as enjoyable and pleasant as it possibly could be. I would, and have, recommend Dr. Nollie and her team without any hesitation. read more

I wish I could give a review on the dentist herself...but after waiting...no wasting 45 min sitting and waiting to have a consultation I left! Terrible scheduling and the staff really did not seem concerned that we waited so long! Forth consultation in two weeks but by far the worst experience!!! read more

We are very pleased with Dr. Nollie's entire staff. Our daughter's teeth are straightening quickly. They are very quick to get her in for each appt, and very good with her. read more