I had my patio resurfaced over 4 yrs ago. This company has so many bad reviews, especially through the Better Business Bureau. It is NOT a 5 star rated business. I wish I would have looked up reviews on this company before doing business with them. My patio was done so poorly that it been re-done 3 different times. Each time it worse than the last job.
I finally received a call from the owner Luke Hoh last September after I filed a complaint with the BBB. He didn't care about the poor quality of service/product until he received my complaint. This tells you right away exactly how he and his employees treat their customers. This company doesn't have enough employees and the ones he does have are young kids that don't know anything about resurfacing patios. They are rude, smoke right in front of you, throw their garbage on your lawn and have no idea what they're doing. After 4 yrs I am still attempting to get a refund. The owner Luke is rude, condescending and only cares about " being right" claiming his work is so great. This company claims they have a "lifetime guarantee " however, I can't get them to fix the patio I paid for over 4 yrs ago. I am so embarrassed when I have people over to my house, the patio looks awful. If this company had any integrity and really stood behind their work, they would have refunded my money several years ago. I gave them 3 different times to correct their work, only to make it look worse than when they first started. I hope they have what's coming to them....Karma is a B**** read more