Really Right Stuff lost my last order. As per their policy, they are not responsible for customer's…read moreorders once it leaves their facility. You can track through UPS but customers cannot make a claim directly with UPS because claims need to be initiated through the company who placed the order. It was the cheapest order I placed with RRS in my last 10 years as a loyal customer but definitely the last. I encourage all potential buyers to stay away from this company since there are plenty of other camera brands out there who offer better service to their clients.

Decent stuff for camera gear, but they have terrible customer service. Been trying to return a…read moreuniversal camera mount that is a poor fit on my A7V. Wrote them 3 messages to return, zero response. Good luck on reaching them for any returns. They charge a huge premium, but have no customer support or service. I don't get it until I read employee reviews. Also not a good place to work, I guess. After being a customer for 7 years, I am done.

UPDATE: I originally gave a miserable review for Pro Digital Photos because of an unfortunate…read moreinteraction that has now been amicably resolved. We came to see that both of us were under a lot of individual stress and had not been truly aware of how we were coming across to others. Then our interaction together created the hurt. When the owner responded with a sincere apology, I went over to Pro Digital myself and we were able to resolve this misunderstanding. I am actually rather impressed with Veronica after this, as I have found that her heart is sincere. She is also, at times, human like I am. ----------------------------------------------------------------------------OLD REVIEW... since updated and changed: (1-star) So at first we were happy with ProDigital Photo services... that is until we attempted to reorder more of the invitations. The Customer Service rep (Veronica?) was very rude and demeaning to us. When I attempted to contact the owner of the store to let her know how her representative was treating her customers, she just said she was very sorry she had treated us so rudely but that there was nothing else she could do about it. (Seriously?) She instructed me to "go back to the store and conduct my business through Veronica". NOT A CHANCE in hell. We will not be returning to that business ever again, sadly. UPDATE: Wow, turns out, Veronica IS the business owner. Am surprised! She seemed so nice when we met her in person back in April, but to treat us so rudely over the phone is awful for business. No wonder Jen couldn't do anything. Veronica -- Customer Service means something! ------------------------------------------------------------------------ (Old review, since resolved)

I love having my photos printed at Pro Digital Photos! They are beautifully printed photos that…read morewill look amazing in my house!

These guys are rock stars! They delivered my alpha-modified camera just in time for my trip out…read morewest for dark skies, and the modified rig performed flawlessly. I was able to pull out so much more detail in the Milky Way than ever before. I later had a minor issue with the firmware on the camera (likely my own user error), which the owner was able to help me fix by myself very quickly. He returned my call within 10 minutes and walked me through the fix step by step. I wouldn't hesitate to do business with them again.

Poor customer service. They have not returned messages , email, or Instagram as they suggest the…read morebest manner of contacting. They will not answer corporate calls. I have resorted to informing the pro that offered their products that the customer service has been piss poor. One week post purchase I cannot determine when the item will ship or if they intend to ship.

Glen Ricks in an incredible photographer. You can't believe the things he can do. Families who…read morecan't get together for a group shot? No problem. He flawlessly merges groups of people together giving the impression they were all there at one sitting. His touch-up work is amazing. I was in awe of the work he did for the headshots he did for our company. There is a reason he continues to photograph high-profile people and has been in business for several years. He is iconic to Utah Valley and is top notch.

Worst experience with family pictures ever. You will not find a price list on his website because…read morethe prices are astronomical ($137 for an 8x10, $263 for an 11x14) You pay big bucks for each and every print. I respect quality work, and expect to pay for it but the pictures were just ok. They required a lot of editing and face swapping to be acceptable. I felt like he didn't pay attention to small but important details like head position and hand and feet placement when actually doing the shoot. Do yourself a favor and go elsewhere. There's plenty of competition out there and you could get full digital rights to all your edited photos for a fraction of the price.

Scott did our daughter's senior pictures. The quality was top notch and the pictures are stunning…read more He did a terrific job. Highly recommended.

Best photo shoot I ever had! Scott is a amazing business man that will be there for the long hall…read more My family had so much fun with him in the studio we still use the pics he did for us over 4 yrs ago.

Heath at MasterLab has been my go-to framer for about ten years. I'm a watercolor artist and have…read morebeen completely satisfied with every job he's done for me. He takes as much time as I need, as we select just the right matt and frame. The variety of frames and colors of matting leave the door open to many possibilities.

MasterLab did an awesome job printing six fine art prints for me, in various sizes. Heath was great…read moreto work with, completed the job quickly, and was knowledgeable in recommending the ideal paper for the particular works being printed. I also appreciate how careful they were in flattening the prints, putting tissue paper between them, and packing them on top of a mat board and enclosing in cellophane for protection during transport. I received quotes from six local labs, and MasterLab, while not the least expensive, was less expensive than most and came with great recommendations. I can now vouch as well for their expertise - if you're looking for the best printing (highest quality printers, paper/canvas, and inks) for printing your art project, I'd definitely recommend MasterLab!

I ordered duratrans and light boxes from this company and they had terrible color casts, and…read morestriping in the shadows (which looks suspiciously like the result of clogged nozzles on an inkjet transparency... which these were promised not to be). Additionally, the light boxes had light leaks all over the edges, and black adhesive tape is literally one of the main components of the boxes. The owner of the company will not respond to my emails, and laughed and hung up when contacted via phone about this situation. Backlitbox has an 'F' rating from the BBB. Steer clear of this unethical company.