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    Legacy at Mayland

    2.5 (34 reviews)
    Closed 10:30 am - 4:30 pm

    By appointment only

    Updated over 3 months ago

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    This is the water damage that keeps appearing after the bandaid breaks (from rain) and ruins the drywall patch/paint (3 times).

    I have complaints and compliments. Complaint: I have submitted THREE requests for drywall repair and a water leak in my bedroom ceiling. It continues to occur because the problem has not actually been fixed. My bedroom has an unsightly stain on the ceiling and I have to keep a basin under the site where the leak occurs when it rains. This has been ongoing for months. I asked questions in my last maintenance request and have not received any answers...just a closed ticket. No one has showed up and it appears that nothing has been done. My family and friends don't come over because of the parking "situation." My best friend requires handicapped parking and there is none. There is no accessible parking. We don't live downtown. This is Henrico County. Requiring payment for parking, not having handicapped spaces for visitors, and having visitor spaces that aren't distributed THROUGHOUT the community (the way it used to be) is unacceptable and unfair. Despite the water leak/damage and the parking....that's a bigger problem. Rebel (in maintenance) helped me with a maintenance emergency that occurred the other day. He was onsite as soon as he was dispatched and he helped me with an unfortunate and gross situation that happened at the compactor. He was so nice about it and he even made sure that I didn't end up with a flat tire when I left...he noticed broken glass on the ground near my tire and moved it. He is a good person and he did an excellent job. I am so appreciative. Thank you Rebel!

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    7 years ago

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    3 months ago

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    10 months ago

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    2 years ago

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    2 years ago

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    4 years ago

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    2 years ago

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    4 years ago

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    7 years ago

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    6 years ago

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    8 years ago

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    11 years ago

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    6 years ago

    Legacy at mayland is a wonderful neighborhood. Everyone is friendly and the neighborhood was very welcoming! I love it here!

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    5 years ago

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    8 years ago

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    10 years ago

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    3 years ago

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    12 years ago

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    8 years ago

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    11 years ago

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    5 years ago

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    11 years ago

    Stars for the ambiance. Great location, different community. Bad lease release rules.

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    7 years ago

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    Ask the Community - Legacy at Mayland

    Do they recycle? How far are the trash receptacles?

    Unfortunately, Legacy at Mayland does not recycle. There are dumpsters located near the leasing office for large items/cardboard boxes and a trash compacter located near the middle of the complex that many residents choose to drive their trash to.

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    Review Highlights - Legacy at Mayland

    If you're thinking about moving to Henrico, or trying to get out of a bad apartment complex in the area, I highly suggest that you at least check this place out.

    Mentioned in 2 reviews

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    2323 Storage

    2323 Storage

    (6 reviews)

    Shockoe Bottom

    I lived at the Paper Company in a studio apartment approx one year and found it to be great. The…read moremaintenance staff were really quick with fixes, the apartment itself has exposed brick and wood rafters and a very loft-like feel with updated appliances. Internet was free, which was great, and the neighbors were eclectic and helpful. Great place for the price.

    This place hasn't gotten a review in over 2 years so I thought I'd give you an update after…read moreresiding here for the past 18 months. Pets: There is still no pet rent, but definitely a pet fee. No weight limit. Not sure of breed restrictions. Almost all of your neighbors will have dogs. I love dogs but this also means lots of barking and irresponsible owners who leave poop around the front entrance and the parking lot and the surrounding train track area. There are poop bag stations but that's too much effort for some people. As I type this my neighbor's dog has been barking for the last hour. It's better than a couple days ago when 3 dogs were barking at the same time nonstop. Renovations: Very gritty looking. Floors are concrete with resin over them, there are still original cracks and paintbrush hairs and nails in it. I'm pretty sure the windows are old because of tax break reasons but they are drafty. They will let in huge spiders and the cold (hello, electricity bill). The brick is unpainted and unsealed so there are webs and dead critters in there. I asked them to clean it when I first moved in, but I was told they cannot because it crumbles when you touch it. Great. Also if you cook anything too steamy you will set off the smoke detector, which is conveniently located on the 11 foot high ceiling. Good luck silencing that bad boy. The plus of being in a warehouse is the amount of concrete and brick separating the units. Does wonders for soundproofing. Neighbors: Mostly young, awesome, no kids, some students. We have fun. Safety: I feel pretty safe but there have been drunk belligerent people on the property. Several cars in the parking lot were broken into. A neighbor's apartment was broken into. Someone died a few months ago (I believe it was alcohol poisoning). Parking: Plenty of free parking. No garage but no complaints. Location: I love the river! I love the Floodwall and the Slave trail! I don't love the trains that blast their horns at all times of day! What's the verdict? I think if this place didn't have such good management I'd have given 3 stars. There are many other apartments where management doesn't care. But if I need a new smoke detector battery or my hot water dies out I can expect an answer promptly. The office is right downstairs. If you like the warehouse look and the view of the river, I recommend this place. As for me, as soon as my lease is up I am moving to a safer apartment with new windows and a pool! Stay tuned.

    Three Willows Apts - The lovely remnants of a roof leak. Waited months for them to fix the leak. Had to repaint it myself after waiting forever.

    Three Willows Apts

    (5 reviews)

    When I was looking for places, I had ApartmentRatings.com open alongside Padmapper, which is…read moreawesome. I love that website. But I digress! If I found a spot that sounded good, I checked apartmentratings.com, and often, I discovered cockroaches, paper thin walls, parking lot parties, safety issues, and a plethora of other horrors, hiding behind possible homes. At one point, I finally ended up sorting by ratings in apartmentratings.com, and that's how I found Three Willows. Last I checked, they still had a 100% rating, which I admit, made me a little suspicious. But I have to say that it has been pretty good. The complex is quiet at night, and I can hear my neighbors if they go up and down the stairs next to me, or when they close their front doors, oh, and I can hear TV coming through the wall a bit in the living room, but mostly, I don't know a darn thing about what's going on next door, and I trust the same is true for them. My home feels very peaceful and quiet. There have been maintenance issues here and there, but they are quickly dealt with--successfully! One of the apartment managers lives in the complex, and she takes no sass. Things run pretty darn well around there. I've had one spider cricket (or whatever they're called), and there have been a few other bugs. Mostly, I find them dead. When I first moved in, I bombed the place with Raid foggers. I don't do well with spiders. I've found a few here and there, but only one has been alive! And he didn't last long. Neighbors seem real nice, and there are cats in windows and dogs on leashes. It's a good place. I'm pretty happy here.

    My husband and I moved into the development two years ago. We researched high and low when we were…read morelooking for a place to move. Three Willows didn't have a single negative comment about it. Once you move in you tend to stay until you buy your first house is what we were told and we can see why. Our townhouse is spacious with tons of cabinet and closet space. Who doesn't love storage space? If there's a problem, which rarely happens it gets fixed immediately by the maintenance workers. The management stays on top of everything and makes sure that you're satisfied. The development is very pet friendly and family oriented. We get a monthly newsletter and notices on our door about the occasional goings on in the development. In the past there has been a garage sale and lately there was free pizza courtesy of Comcast. For the most part the development is very peaceful. You can hear the occasional front door closing next door or the television on, but for the most part you don't hear your neighbors. You forget that you aren't living in a single family home sometimes.

    Legacy at Mayland - apartments - Updated May 2026

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