AVOID EVERLEIGH SHORT PUMP 55+ Apartment Homes & All GREYSTAR-Managed properties…read more Greystar practices sub zero customer(Tenant=Resident) service!

Sandra and another young lady was very rude, kept cutting me off then disconnected the call. I will…read morebe filing a complaint as I do not want this to happen to anyone else based on race or having no rental history. I am also going to contact 12 news.

If you're looking for an apartment near the city, look no further!…read more This apartment complex is in the heart of Scotts Addition - walking distance to local breweries, restaurants, and much more. Laura is awesome to work with in regards to information on apartments, scheduling a tour, and any information you may have on the property. Ask for a tour today, you won't regret it!

Awesome place to live…read more Approaching my 4th week here already and it's been a great experience. Staff are amazing in dealing with questions, grounds are maintained and always clean/beautiful, parking is convenient in the parking garage. Just keeps getting better.

Ok so as someone that moved here about a month ago I can so far recommend it Rhonda is great in the…read moreoffice. Apartment is a little small but for me just as a single person it's great maybe even if it was 2 people would be comfortable Rents not to bad it's not super cheap but also not a bunch of money.

Oh my gosh! Our son had researched this place and we as parents were hoping it was a safe, good…read moreapartment complex. We were more than delighted with our agent, Beth Myers. She processed his paperwork in record time. Today is a special day as our son embraces his new life in VA. I feel comfortable having seen this place and the area. I totally recommend this stellar apartment complex! Ps. There's lots around but far enough away from the busy city!

Love the community and the property manager was professional and the maintenance guys are amazing…read moreas well! I just got home from surgery and we didn't have power and Karen was keeping updates on everything and I think she handled it very well. I would totally recommend this apartment complex for anyone.

The Richmond Dairy Apartments offers affordable housing, offering efficiency apartment homes, 1BR &…read more2BR garden-style, and loft apartments (some that have spiral staircases). they have off-street parking available, it's card-controlled access, has a 24-hour exercise facility, clubroom with a billards table, onsite laundry room, and 24-hour maintenance. I just found it so hilarious that it literally has a big milk bottle-shaped structure, converted into apartments. You can see that it's gradually losing some of the bottle elements, but it's so cool to just do a drive-by and snap some pictures of it. I find it so random, finding it in the middle of Richmond! :D +milk-bottle-shaped structure (apartments) :D

Lynbrina was very professional, sweet, & super helpful while going through the application process…read morewith me! She walked me through anything I had questions about & she was willing to work with me which is a relief after living in an apartment community where they made me feel as if I was always bothering them or that they did not have time to help me with the things I needed explained to me. I would definitely recommend this place if you're looking for a decent rent rate, pleasant staff & a nice Richmond downtown type view then I definitely recommend the Richmond Dairy & ask for Lynbrina!! looking forward to working with her more in the future!!!! Thanks again Lynbrina!

I lived at the Paper Company in a studio apartment approx one year and found it to be great. The…read moremaintenance staff were really quick with fixes, the apartment itself has exposed brick and wood rafters and a very loft-like feel with updated appliances. Internet was free, which was great, and the neighbors were eclectic and helpful. Great place for the price.

This place hasn't gotten a review in over 2 years so I thought I'd give you an update after…read moreresiding here for the past 18 months. Pets: There is still no pet rent, but definitely a pet fee. No weight limit. Not sure of breed restrictions. Almost all of your neighbors will have dogs. I love dogs but this also means lots of barking and irresponsible owners who leave poop around the front entrance and the parking lot and the surrounding train track area. There are poop bag stations but that's too much effort for some people. As I type this my neighbor's dog has been barking for the last hour. It's better than a couple days ago when 3 dogs were barking at the same time nonstop. Renovations: Very gritty looking. Floors are concrete with resin over them, there are still original cracks and paintbrush hairs and nails in it. I'm pretty sure the windows are old because of tax break reasons but they are drafty. They will let in huge spiders and the cold (hello, electricity bill). The brick is unpainted and unsealed so there are webs and dead critters in there. I asked them to clean it when I first moved in, but I was told they cannot because it crumbles when you touch it. Great. Also if you cook anything too steamy you will set off the smoke detector, which is conveniently located on the 11 foot high ceiling. Good luck silencing that bad boy. The plus of being in a warehouse is the amount of concrete and brick separating the units. Does wonders for soundproofing. Neighbors: Mostly young, awesome, no kids, some students. We have fun. Safety: I feel pretty safe but there have been drunk belligerent people on the property. Several cars in the parking lot were broken into. A neighbor's apartment was broken into. Someone died a few months ago (I believe it was alcohol poisoning). Parking: Plenty of free parking. No garage but no complaints. Location: I love the river! I love the Floodwall and the Slave trail! I don't love the trains that blast their horns at all times of day! What's the verdict? I think if this place didn't have such good management I'd have given 3 stars. There are many other apartments where management doesn't care. But if I need a new smoke detector battery or my hot water dies out I can expect an answer promptly. The office is right downstairs. If you like the warehouse look and the view of the river, I recommend this place. As for me, as soon as my lease is up I am moving to a safer apartment with new windows and a pool! Stay tuned.

When I was looking for places, I had ApartmentRatings.com open alongside Padmapper, which is…read moreawesome. I love that website. But I digress! If I found a spot that sounded good, I checked apartmentratings.com, and often, I discovered cockroaches, paper thin walls, parking lot parties, safety issues, and a plethora of other horrors, hiding behind possible homes. At one point, I finally ended up sorting by ratings in apartmentratings.com, and that's how I found Three Willows. Last I checked, they still had a 100% rating, which I admit, made me a little suspicious. But I have to say that it has been pretty good. The complex is quiet at night, and I can hear my neighbors if they go up and down the stairs next to me, or when they close their front doors, oh, and I can hear TV coming through the wall a bit in the living room, but mostly, I don't know a darn thing about what's going on next door, and I trust the same is true for them. My home feels very peaceful and quiet. There have been maintenance issues here and there, but they are quickly dealt with--successfully! One of the apartment managers lives in the complex, and she takes no sass. Things run pretty darn well around there. I've had one spider cricket (or whatever they're called), and there have been a few other bugs. Mostly, I find them dead. When I first moved in, I bombed the place with Raid foggers. I don't do well with spiders. I've found a few here and there, but only one has been alive! And he didn't last long. Neighbors seem real nice, and there are cats in windows and dogs on leashes. It's a good place. I'm pretty happy here.

My husband and I moved into the development two years ago. We researched high and low when we were…read morelooking for a place to move. Three Willows didn't have a single negative comment about it. Once you move in you tend to stay until you buy your first house is what we were told and we can see why. Our townhouse is spacious with tons of cabinet and closet space. Who doesn't love storage space? If there's a problem, which rarely happens it gets fixed immediately by the maintenance workers. The management stays on top of everything and makes sure that you're satisfied. The development is very pet friendly and family oriented. We get a monthly newsletter and notices on our door about the occasional goings on in the development. In the past there has been a garage sale and lately there was free pizza courtesy of Comcast. For the most part the development is very peaceful. You can hear the occasional front door closing next door or the television on, but for the most part you don't hear your neighbors. You forget that you aren't living in a single family home sometimes.

Very modern lofts hidden on Leigh street downtown. The layout is contemporary and modern, I loved…read moreit.

From the owner: Our 1, 2, and 3 bedroom lofts in Richmond, VA offer the comfort of contemporary living in historic…read moreScott's Addition. We offer hardwood and polished concrete floors, stainless steel appliances, granite countertops, free onsite parking, free trash removal, and many other fabulous amenities such as optional access to a rooftop pool, fitness center, and community terrace with grilling stations just across the street!

The entire process from: -inquiring about the property…read more-to touring -to having my many questions answered -as well as application process -move in process -and everything else you can imagine was SEAMLESS, EFFICIENT and PLEASANT I attribute all of this to Kayley. She is professional, thorough, very efficient and communicative and a shear delight to work with. She is what sealed the deal on this new home for me. A true asset to PRG Real Estate and East 51. I am so excited to call EAST 51 home.

The leasing agent, Kayley, has been an absolute god sent angel! My old apt caught fire and GSC…read moremanagement has been HORRIBLE; came to PRG at East 51 and Kayley has been nothing but kind, helpful, and knowledgeable. She has gone above and beyond to ensure I have a smooth transition during this traumatic fire. The units are clean and bright and all the tenants I've run into have been very friendly. I have not been here long enough to review the complex as a whole, but Kayley & the leasing office have been amazing during the move. You're paying for good management, and as of now, it's worth it!

Current review 5/4/2020 ------…read moreFirst of all completely disregard the reviews about "government employees" "lacking modern amenities" "loud" that is complete gibberish. Tour for yourself and you will see that those are false butt-hurt accusations. ------ I have lived at several apartment complexes in downtown Richmond (8th and main/Heritage apartments/Edison) and I confidently say that First National apartment outshines them all. Beautiful apartment complexes with high ceilings, modern amenities, THICK walls (resist sound), large windows with a amazing view, and lighting fast Verizon internet. It's honestly a no brainer to live here - on East Main street and in the downtown Richmond area you do yourself a dis-service by not living here. Bottom line is you get what you pay for and just read the reviews they speak for themselves. ------ I highly recommend reaching out to First National and specifically ask for Aqua and Tina. Aqua is the current property manager and her experience and service towards residents is unparalleled. It is shocking how she is able to accomodate a resident's needs instead of looking at you as a "customer". Aqua is empathetic and tries to work with you to the best of her ability - in my opinion this is a skill that cannot be taught and it blows my mind that she hasn't been promoted to the highest paying option yet. This goes equally to Tina.

Lived here for 6 years now, in two different units. I will be moving out when our lease is up in…read morethe next few months. Last summer we had 3 elevators, today we have 0. There are 18 floors with elderly people living on some of the higher ones. Previous property manager was amazing, she, her son, her dog, were always friendly, professional, and helpful. Current team is awful. Maybe they dont know that people are smoking inside because they dont want to walk down 18 floors to do so. Maybe they shouldnt send lease violations to people whose dogs are peeing OFF PROPERTY. Maybe they should fix the elevators so peoples pets can hold their bladders before till they can get outside. Maybe they should be chasing after the people who fill the amazon locker for weeks with un picked up packages. I've been purposely coming back home later to avoid rush hour elevator traffic so that we dont have to cram 8 people into a 5 by 5 space. DO NOT let this reflect on the maintenance guy. He is great. But machinery like elevators is a different beast. I cannot wait to move.