Possibly the most embarrassing service call I have ever had to make. My senior dog has early stage…read morekidney disease and when I have to be away from home I have been leaving him a potty pad in my bathroom. These pads sometimes leak underneath and recently when mopping I have noticed some leakage in the toilet area. Mopping with bleach was no longer cutting it and I started to realize that under the toilet was the problem. I needed to have a plumber come and take the toilet off so I could clean well underneath, put it back in place and obviously find a better solution for my dog going forward because this is just bad. I reached out to Drain Bros. via Yelp on the strength of their excellent reviews and proximity to me in Bethel Park. They had a same day opening which was amazing. I almost immediately heard back from someone via text to confirm I still needed help, followed up by a call to make the appointment. Technician Seth called when he was about 15 minutes from my house to let me know his location. He was hard-working and knowledgeable, had no qualms about the nature of the problem I was so horrified about, and when the toilet was off set about cleaning the tile himself, although I insisted it should be my job as it's my dog. He said when he replaces a toilet he always cleans well underneath no matter what to start from a clean footprint, so it was absolutely no problem. He also said my timing was good because the wax seal under my toilet had been giving out and needed to be replaced. He did very good work with attention to detail, pride in the job and respect, putting on shoe covers whenever he needed to come in or out of the house. Earlier during the initial phone call, I asked for an estimate for this job, was quoted $250 and that was exactly what I was charged. I found these guys to be very efficient, honest and upfront. I will definitely be calling them for any future plumbing needs and really appreciated the quick help today.

Had our main shower pipe clog late last and Drain Bros showed up first thing this morning before…read morehours! Professional, clean and fixed the problem promptly and very reasonably! Highly recommend

Had Metz come out to the house were under contract in to inspect sewer line. Nate was super…read moreprofessional and helpful and explained what he was doing. They gave me a very quick quote to follow up and the video of the sewer line was sent the hour after our appt for the inspection.

If I could give this company 10 out of 5 stars I would…read more Another company came out and "diagnosed" an issue on their 2nd visit, and quoted us an up-in-the-air price for a "maybe this will fix it maybe it won't" service. Needless to say, I was on Yelp finding someone else for a 2nd opinion. Jennifer at Metz called me and messaged me right away to view video footage and get something scheduled. I was able to call, text, and email her as often or as little as I needed to and ALWAYS received a response. The communication was exceptional from start to finish. Someone came out that same week to take a look and give out a timely estimate. This company does offer financing, although we did not use it. The quote was less than half of what the other company had quoted us. We got a straight forward diagnosis, with honest pricing, and reliable service. The team came out on the day they were scheduled at the time they were scheduled. They were able to complete our project in only 2 days. Extremely efficient, and walked my husband through what they were doing and put us at ease with what still needed to be done. The pictures and reviews from myself and everyone else speaks for themselves. While I hope to never need more restorative services on my property (LOL), if I ever did, I would 10,000% use Metz again. I will be recommending them to anyone I know who needs it. Absolutely amazing!

Very reliable Customer for 30 years…read moreMajor and minor projects Same day emergency repair

I bought a washing machine and found out at 2:30 in the afternoon the day before that the shut off…read morevalves were rusted open. To get the new machine installed we had to uninstall the last one. Next day machine was coming between 7 am and 7 pm. They showed up at 9 am to help. We have used them many times at my mothers and mother in law's house which are both from the early 1900's. Any problem they have run across (and there were many), they were able to handle easily. I've used this company since the owner was doing calls. They even saved us over 7,000 dollars by running the second sewage line through the basement rather than under the house. They are professional, friendly, and always clean up after themselves. When they say they are going to show, they always make it in the window given. I've even had them remove an old gas line from a chandelier so we could put up a new one (he had to find the ancient parts to use), which he did so promptly and finished the same day.

Arrived when promised. Located issue. Fixed. Very satisfied. Have had them before. Always good…read moreexperience. Highly recommended

Terrible customer service and the technician did not connect the gas line to the water tank…read morecorrectly.

Brandon was very nice and easy to work with. However, I got severely overcharged by the Company and…read moreone of the leaks still persisted. Unable to provide an itemized list of the work done and unable to explain the charges. The company was not willing to work with me to resolve. In process of resolving externally.

I needed a drum trap replaced. Jose was able to come out the next day to look at it and was able to…read moreget me a quote fairly quickly. They sent out Issac and Carlos and they had everything up in running in a few hours. Very happy with how it turned out and felt it good hands. They did have to cancel my first appointment due to an issue I still dont quite understand but Jenna was able to get me rescheduled for the following day and was very apologetic. Id use them again

Jacksen arrived promptly, kept me informed of the work he was doing, addressed the problem quickly…read moreand was friendly throughout the appointment. Highly recommend!

Extremely responsive and nice guy overall. He got the job done really quickly and was even willing…read moreto give me a bit of advice on some plumbing work that I was doing at the same time.

Great experience. Kaleb, a father of 5 and Marine Corp. Vet was awesome. Don't hesitate to use this…read morefamily run business. The attention to detail is exactly what I was looking for. Prices were good and the service was great. it's so hard to find people these days who actually wanna work and do the job right and this company will do both.