Possibly the most embarrassing service call I have ever had to make. My senior dog has early stage…read morekidney disease and when I have to be away from home I have been leaving him a potty pad in my bathroom. These pads sometimes leak underneath and recently when mopping I have noticed some leakage in the toilet area. Mopping with bleach was no longer cutting it and I started to realize that under the toilet was the problem. I needed to have a plumber come and take the toilet off so I could clean well underneath, put it back in place and obviously find a better solution for my dog going forward because this is just bad. I reached out to Drain Bros. via Yelp on the strength of their excellent reviews and proximity to me in Bethel Park. They had a same day opening which was amazing. I almost immediately heard back from someone via text to confirm I still needed help, followed up by a call to make the appointment. Technician Seth called when he was about 15 minutes from my house to let me know his location. He was hard-working and knowledgeable, had no qualms about the nature of the problem I was so horrified about, and when the toilet was off set about cleaning the tile himself, although I insisted it should be my job as it's my dog. He said when he replaces a toilet he always cleans well underneath no matter what to start from a clean footprint, so it was absolutely no problem. He also said my timing was good because the wax seal under my toilet had been giving out and needed to be replaced. He did very good work with attention to detail, pride in the job and respect, putting on shoe covers whenever he needed to come in or out of the house. Earlier during the initial phone call, I asked for an estimate for this job, was quoted $250 and that was exactly what I was charged. I found these guys to be very efficient, honest and upfront. I will definitely be calling them for any future plumbing needs and really appreciated the quick help today.

Had our main shower pipe clog late last and Drain Bros showed up first thing this morning before…read morehours! Professional, clean and fixed the problem promptly and very reasonably! Highly recommend

Customer Service beyond belief. I had a service call to check out replacing a couple of toilets and…read moreI decided to wait on that job. Mary said that she will not charge us for that service call and would look forward to us using them in the future. I am pleased to report that I am having the toilets replaced tomorrow by one Tom plumber! I called this morning and a service call was immediately scheduled for tomorrow. I couldn't be more pleased with Mary and her stance on providing Service beyond what would normally be expected!

I needed a drum trap replaced. Jose was able to come out the next day to look at it and was able to…read moreget me a quote fairly quickly. They sent out Issac and Carlos and they had everything up in running in a few hours. Very happy with how it turned out and felt it good hands. They did have to cancel my first appointment due to an issue I still dont quite understand but Jenna was able to get me rescheduled for the following day and was very apologetic. Id use them again

Quick response time…read more Mike did an excellent job and was wonderful to work with. Corrected the problem. He repiped my kitchen sink drains, replaced a section of corroded pipe, installed new valves for my faucet.

Our daughter's house in Pittsburgh had a gas leak that could be smelled. Gas company turned off…read moregas - HELP! Revelation Plumbing came out the next day. An 8' piece of (very accessible) pipe would need to be replaced with estimate of $2500!!! I asked how they could justify that price - they said, "we're not as expensive as some companies." I said how much do you get an hour? $400/hour! AND $450 for 8' pipe. We said, no way!" Had job done with new pipe - and inspected by gas company - for $800. Buyer beware of these guys. They also offered to replace our "stack pipe" - drain pipe from upstairs fixtures - for $14K! Why? Because of a leak at the bottom of the stack in the basement. To be fair, though outrageously expensive, they have done decent work for us in the past.

Great experience with Metz Plumbing! They were professional, helpful, and did a great job. I really…read moreappreciated the quality of their service and would definitely recommend them to anyone needing a reliable plumber. Thank you!

Had Metz come out to the house were under contract in to inspect sewer line. Nate was super…read moreprofessional and helpful and explained what he was doing. They gave me a very quick quote to follow up and the video of the sewer line was sent the hour after our appt for the inspection.

Excellent service when we needed it for our frozen pipe burst! I'd highly recommend them.read more

Very quick to respond, great communication leading up to the appointment, was prompt, did quality…read morework and fixed the issue well, reasonably priced. Brandon did a great job. If I have another plumbing issue in the future, my first call will be to Brandon / Thomas Lily Plumbing. Easy decision if asked if I would recommend: yes!

Nick and him team did an outstanding job repairing a major leak from 2nd to 1st floor. The house is…read moreover 100 years old. I called to 2 plumbing companies before Cheddar. The first could not provide a clear course of action he would take to fix the problem. The 2nd discussed the action he would take and quoted me an outrageous amount of money. Knowing we had an active leak causing damage he justified the quote with scare tactics. We continued our search and by the grace of God found Nick who was able to come out the same day. He was clear in what he would do to correct the problem once and for all. He was extremely knowledgeable about old homes and guaranteed his work. The quote was fair. No scare tactics. No price gauging. I would highly recommend Cheddar Plumbing. Integrity, plumbing expertise with older homes in particular and very professional.

Contacted Nick Sunday due to an issue with our kitchen sink not draining properly. He made it out…read moreMonday afternoon and fixed the issue very quick. Very happy with how fast he was able to respond, schedule and fix our problem so we had a functioning kitchen sink again. He also lets you know via text when he is coming and sends an invoice/receipt immediately after the service is complete.

The plumber was so nice and helpful. He did a great job and was very quick and left everything…read moreclean.

Please know that I understand that plumbing in not a perfect science. I give skilled laborers…read moreconsiderable grace in managing uncertainty. I have even offered proactively to pay extra for work additional unplanned work. I do, however, expect simple and professional communication when things do not go as planned. Four working adults waited through two separate 4-hour service windows in the same day. No one arrived during the first window, so we rearranged our schedules to accommodate a second. They didn't show up again. Worse, they clearly never intended to--and never notified us. I had to initiate a call myself and spend 20 minutes on hold just to find out what was going on. Completely unprofessional and a huge waste of our time. I suspect Roto-Rooter schedules appointments but only honors them when it's convenient. My advice to other customers: treat Roto-Rooter the same way--schedule them as a backup and line up other providers in the interim.

They did a great job, it was fast and in a fair price. Came earlier than I expected and had…read moreprofessional manners. Definitely, I recommend this plumbing company.

Terrible We had 3 things to be done. THe first was a…read moreleaking faucet on the tub. The person did not know how to fix it, he could not get the handle out. He was going to turn off the water to the tub, but could not figure how to get to the handle. The second was a broken handle in our shower, he did not have the part, and could not get the part. For nothing we were charged $169. Another plumber came 2 days afterward and fixed out toilet with a $19.00 part and charged us $241. After the left, we could not find my wive's wedding ring. I am not accusing them but they were the only people in our house. I talked with the owner, who was difficult. I had contacted them through Angies list, they called within minutes of me putting in a request. I am sorry I did not search them on yelp Definitely do not go to them

The guys came on a short notice, went above and beyond, delivered a new water heater, installed it,…read moreremoved the old one. They were friendly, professional, and fair priced. They did not torch me with lots of questions like some others did. They just came and did the job. I would definitely call them again and would recommend them to others. Thank you!

Substandard materials and workmanship. Do not recommend. This is the same water heater that…read morereceived the five star review from the realtor who put the hot water heater in for the new buyer.

Rob was great! We had a pipe packing problem that required the valve to be replaced on short notice…read moreas the weather continues to change. Among the quotes requested Rob was not only the fastest to reply, the most flexible, but also was the most affordable. We are very happy with the service and will use Rob again in the future.

From the owner: Residential service plumbing specialist with almost 20 years of experience! We offer really…read moreaffordable up front pricing with no surprises! We believe in being honest and providing the best service possible! Don't hesitate to call for your next plumbing job!