Excellent experience followed by excellent results. Before I get into the system details I want to…read morehighlight the service folks we dealt with because they made the whole process a breeze! They sent Don for the sales side of it. Don is top notch. Very informative, not the least bit pushy, and super helpful deciding what you should and shouldn't do. I don't know the rest of the salesmen at Culligan, but if you want a good sales experience, ask for Don and I guarantee you'll get it. Danny, the installer is a machine. Danny got the job done in half the time we were quoted it would take which worked out perfect for me because I had a tight schedule that day. Danny is an artist in his work. As a commercial piping designer myself, I can tell you first hand that there are two types of pipers/plumbers. Good and bad. Pipe is pipe, it doesn't matter what system we're talking about, it's all about the piper. Danny is one you want installing piping in your house. He's pushing 30 years with Culligan, he best be getting some type of bonus. Our well water was so hard before deciding to get a softener through Culligan. It was leaving hardness stains all over our sinks, giving us a constant battle against dandruff because of how hard it dries your scalp, and definitely wasn't drinkable. Culligan fixed all of that up for us. We got a softener that showed immediate results in the hardness. Man, that first shower with the new water was heavenly. Finally shut the wife up about it ;). We also got a reverse osmosis system that fits nicely under the sink to replace the very costly water bottles we've been buying since we bought our house. We love the taste now, and the system will pay itself off without the cost of the 5 gallon water bottles (plus the damn hassle of getting them). Only regret I have is not getting this system put in sooner! Thank you Culligan!

The quality of the water is great. It's a nice refreshing addition for drinking, coffee and tea…read more Even my house plants love it, and do not turn yellow like with ordinary tap water. Their service is reliable and very professional.

Serious Consumer Safety Failure, Especially for Infants:…read more I am writing this review to document a deeply alarming experience with Primo that raises serious concerns about consumer safety, quality control, and corporate accountability. I discovered a blue colored pencil inside a factory-sealed 5-gallon Primo water jug, which was filled at Primo's Carnegie filling facility and delivered directly to Giant Eagle in Crafton. This discovery occurred after my infant son had already consumed formula prepared using water from this jug. Upon further inspection, I found blue pigment particles in my son's bottle and in the water dispenser reservoir, strongly indicating contamination had already occurred prior to discovery. Primo has since confirmed that the facility responsible for sanitizing the bottles uses Ecolab PolyBrite, a caustic industrial detergent containing chemical agents as part of its bottle-washing process. Despite this, Primo has shown little concern for the potential risks these chemicals may pose to an infant, particularly in a scenario involving a foreign object capable of retaining or transferring chemical residue. Most troubling is Primo's refusal to conduct or allow third-party testing of either: * the water, * the pencil, * or the bottle itself for chemical residues, detergents, or other potentially harmful agents. As a consumer--and a parent--I requested independent, objective testing to ensure my child was not exposed to harmful substances. This request was denied. Primo also refused to conduct a comprehensive and objective investigation into how a foreign object of this size could pass through their visual inspection process, despite acknowledging that the bottle may have been contaminated prior to arriving at their facility. At the same time, they contradicted themselves by asserting that once the seal was broken, the bottle is now considered contaminated--effectively shifting responsibility away from their own processes. To summarize the contradictions: * Primo suggests the bottle may have arrived contaminated before filling and sealing. * Primo simultaneously claims the contamination is only relevant because the seal was broken, despite the contamination clearly predating that event. This logical inconsistency undermines confidence in their quality control, investigation standards, and transparency. At every step, Primo has demonstrated a dismissive attitude toward legitimate consumer safety concerns, particularly when an infant is involved. Their unwillingness to pursue testing, accountability, or meaningful corrective action suggests a broader disregard for consumer protection standards. This was not a minor issue. This was a sealed product intended for human consumption, used to feed a newborn, containing a foreign object and visible contamination. The handling of this incident has left me with zero confidence in Primo's safety practices. I strongly urge parents and caregivers to think carefully before trusting this company with something as critical as drinking water.

I've had this service for years, across 2 different addresses. When we moved, we were further away…read morefrom the distribution center, so I understood the need to switch to once a month delivery instead of bi-weekly. Over the last number of months however, our deliveries are often missed/moved, for up to a week at a time. Good luck getting anyone on the phone as well as wait times are absurd. I canceled the service last week, and they won't even come take their bottles and cheap bottle rack. They missed the pickup date, and now show no future pickup dates, and I can't even call as an "existing customer" because I canceled the service. Amazingly, even if I call as a new customer, the wait times are insane. At this point I'm just going to trash the bottles and hope to never deal with company again. There are a few other brands around Pittsburgh, skip crystal springs and try them.

We live in Point Breeze, Pittsburgh, Pennsylvania, and for years we struggled with common city…read morewater problems including a strong chlorine smell and taste, hard water scale buildup, and extremely dry, itchy skin and hair after showering. Our drinking water never tasted right, fixtures constantly showed mineral deposits, and showers often left our skin feeling worse instead of better. After researching water treatment companies in the Pittsburgh area, we contacted Cesare's Quality Water Solutions. Lance personally came to our home, performed professional water testing, analyzed our water chemistry, and took the time to explain exactly what was causing the issues. Instead of recommending a generic, one-size-fits-all system, he designed a custom whole-house water filtration and water conditioning system specifically for our home's water quality, flow rate, and usage needs. The results were immediate. The chlorine taste and odor disappeared, the water feels noticeably cleaner, and our drinking water tastes better than bottled water. The very first shower after installation was incredible. Our skin felt softer, our hair felt healthier, and we no longer experienced the dryness and irritation that had become normal for us. We have also already noticed a reduction in hard water scale buildup and find ourselves using less soap, shampoo, and cleaning products throughout the house. The installation itself exceeded our expectations. Everything was exceptionally clean, organized, and professionally installed. We were concerned that a whole-house water filtration system would be bulky or unattractive, but Lance went above and beyond to ensure the finished system looked as good as it performed. The equipment is neat, compact, and blends into the space far better than we expected. What impressed us most was Lance's commitment to doing things the right way. He took the time to educate us, answer our questions, and build a water treatment solution based on actual water testing rather than a sales pitch. It's clear he takes tremendous pride in his work and genuinely cares about helping homeowners improve their water quality. If you're looking for a water filtration company in Point Breeze, Shadyside, Squirrel Hill, Oakland, Fox Chapel, or anywhere in the Pittsburgh area, I highly recommend Cesare's Quality Water Solutions. Whether you're dealing with chlorine taste and odor, hard water scale, dry skin and hair, or concerns about your municipal water quality, they provide professional water testing and custom-designed water filtration systems that deliver real results.

We're outside Greensburg, PA, on a private well. We kept getting blue-green stains around the…read moredrains and faucets, and a couple of the fixtures were starting to corrode. The water had a metallic taste too. I'd scrub the stains off, and they would be back a week later. What really bothered me was not knowing what the water was doing to the pipes inside the walls where I couldn't see them. Lance from Cesare's Quality Water Solutions tested the water, and the pH came back low. He walked us through how acidic water reacts with copper plumbing and explained that it was causing the blue-green staining. His recommendation was simple: an acid neutralizer sized specifically for our water. The metallic taste is gone, and the blue-green stains haven't come back. Lance retested the water afterward, showed us how the system works, and explained what it will need down the road. The installation was clean, and he clearly knew what he was doing. If you're around Greensburg, have a private well, and are seeing blue-green stains or corrosion on your fixtures, call Cesare's.

We had Fady come by to make some repairs and we were so impressed by his professionalism, respect,…read moreand work. He showed up with a mask covering his face and booties in his shoes before I even answered the door. What a really nice man, too. Highly recommend, all around great experience.

From the owner: Orion Plumbing provides plumbing services to the Pittsburgh, PA area.read more

Stopped in while driving by in Salem Oh, said I would like to have my excising whole home water…read moresofter replaced. They sent a FLIMFLAM MAN to my home, David. After 45 mins I had to escort him to the door, very miss leading.

We've used Gordon Brothers for over thirty years; they are experts and provide excellent service…read more Their Kinetico softener system has never missed a beat and uses far less salt than our prior system. Their reverse osmosis filtration system makes water taste better than anything bottled. Their large charcoal filtration system takes the worry out of chemical contamination. Being in their water club ensures free salt delivery and a discount on any services. Their installation & plumbing? truly the best. Better than my brother's (a master plumber). I strongly recommend them.

I went to Culligan of Indiana, PA to find a filtration system that would not only filter my water…read moreof the harmful contents it can have, but to also have it mineralized too. I care about what I put in my body and I wish to be as healthy as possible. (Filtering out your tap water is a great first step!) I highly recommend their products and have been nothing but satisfied with the whole process; from installation, support and service... all of the staff there (including management) are great. 10 out of 10!

This is a place that you can trust for any water related items. The staff is knowledgeable, and…read morethey deliver consistent outstanding service to my business. I highly recommend working with them.

It's really hard to find high quality service, especially when it comes to home projects…read more I'm thrilled to say that Revelation Plumbing absolutely excelled in every metric that matters to me. This is truly 5-star service. We had an issue where the pilot on our hot water tank went out and would not ignite. Revelation assured me they could check out my situation within 12 hours, and they provide these really nice text messages to give you precise updates on ETA, allowing the customer to plan their day accordingly. When Mike from Revelation showed up, he spent a little bit of time checking out the issue, and then correctly diagnosed it as an assembly failure. At this point, he laid out my options: replace the part, replace the tank, upgrade the tank (go bigger or go tankless). Mike gave me all the time in the world to sort out what I wanted to do, even allowing me to do some researching on the internet. When I had some questions, he gave me very honest, objective, fact-based responses, and he didn't try to sway my decision one way or the other. I really appreciate how he allowed me to perform due diligence and take my time. Considering that we'll be in the home for a while, I decided to take the plunge into tankless (on account of a recommendation from a friend who did the same thing), and the Revelation crew was able to show up the very next morning. What I appreciate most about the crew was not only their timeliness, but their attention to detail, their conscientiousness, and their workmanship. Luke spent a fair amount of time scouting the area and carefully planning how he wanted to execute this project. He even made some recommendations to me that I hadn't considered while checking in on my own preferences as well. It was almost as if the team had been working in their own house. Once they got started, they took every step very carefully, making sure that they did it right rather than simply got it done and rushed it. The end result was fantastic, and I have zero regrets going tankless. In fact, the first thing I did today was run the dishwasher and the shower at the same time with zero problems. A lot of places try to use high pressure sales or opt for quick-fix solutions that are budget-friendly but ineffective in the long run. There's also a very real communication problem with many businesses, failing to be timely or transparent. Some even have this "your job is too small for me" attitude. I didn't get this vibe from working with Revelation at all. They're one of those companies that have a way of making you feel like you're their only client. I consider Revelation to be part of my go-to "A Team," and given the quality of their work, how they source only the best brands and parts, and how they communicate every step of the way, it's a no brainer to use them for all of my plumbing needs moving forward. I'm so happy we crossed paths.

Our daughter's house in Pittsburgh had a gas leak that could be smelled. Gas company turned off…read moregas - HELP! Revelation Plumbing came out the next day. An 8' piece of (very accessible) pipe would need to be replaced with estimate of $2500!!! I asked how they could justify that price - they said, "we're not as expensive as some companies." I said how much do you get an hour? $400/hour! AND $450 for 8' pipe. We said, no way!" Had job done with new pipe - and inspected by gas company - for $800. Buyer beware of these guys. They also offered to replace our "stack pipe" - drain pipe from upstairs fixtures - for $14K! Why? Because of a leak at the bottom of the stack in the basement. To be fair, though outrageously expensive, they have done decent work for us in the past.