Cancel

Search

Crystal Springs Water

1.3 (35 reviews)
Closed • Closed

Request a quote

You can now request a quote from this business directly from Yelp

Services - Crystal Springs Water

Water delivery

Water purification system cleaning and maintenance

Water purification system installation

2 More Services

Water purification system repair

Salt delivery

Crystal Springs Water Photos

You might also consider

Recommended Reviews - Crystal Springs Water

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

RUN!!!!!!!!!!! They deserve ZERO stars. I was a customer for about 10 years, through the Costco program, until the Primo merger a few months ago. We got 12 5 gallon bottles every month to our house, as we have a large family. April was our last delivery, then in May missed our delivery, rescheduled, missed that delivery, rescheduled...this happened about a dozen times. I had a surplus of water bottles so for a few weeks it was okay. But they never came! I called them and was assured they would get our delivery done pronto, but the spiral of rescheduling began again. By the mid June I had 21 empty bottles sitting on my porch and no hope that they would ever make our delivery, so I cancelled my order and asked them to pick up the machines I was renting. When they finally showed up to get those machines in JULY, I asked the driver to take all the empty bottles with him, which he did. I should have received a bottle deposit refund for 21 bottles, but never did. So I called. Again. Because they could only access my account from April 2025, they told me that I was never charged a deposit so I would get no refund. I asked them to find someone who could access the old records before the merger so that they could see I had paid bottle deposits, so they found someone who understood the situation and assured me I would receive the refund of $146 within a week. I got a $12.60 refund. So I gave it 4 more weeks and called back. Had to start from square one. The call dropped. I called again & started over. Got a sweet guy, but when he reached out to the people who could access the "old bills" they informed him that they "went all the way back to February of 2025" and saw no bottle deposits billed to me, so I am not owed a refund. I gave up. It is beyond me how people can be so stinking stupid and lazy. I am chalking this up to a loss because I have literally spent hours of my time dealing with this mess and finally realized there is nothing I can do unless I want to keep wasting my time. I switched to Culligan and they have been amazing, AND THEY ARE ALSO CHEAPER!

Sarah W.

If you are even thinking about going with Crystal Springs, just don't. I've had multiple bottles be delivered that I did not order, deliveries that were confirmed to be skipped that still showed up, deliveries on incorrect days, and no one come to pick up the bottles I did not order after talking to a representative that said they would. Not to mention, not once have I waited less than an hour-two hours just to speak to someone. So happy to be cancelling my account and never having to deal with them again.

Carried water UP my street due to construction! I very much appreciate  my on time delivery! VERY pleased with my service!

See all

4 months ago

Business owner information

Photo of Debra H.

Debra H.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of N F.
0
2
2

1 year ago

Business owner information

Photo of Cara K.

Cara K.

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 months ago

Business owner information

Photo of Debra H.

Debra H.

Helpful 0
Thanks 0
Love this 1
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 months ago

Business owner information

Photo of Debra H.

Debra H.

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 months ago

Business owner information

Photo of Debra H.

Debra H.

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 months ago

Business owner information

Photo of Debra H.

Debra H.

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 months ago

Business owner information

Photo of Debra H.

Debra H.

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 months ago

Business owner information

Photo of Debra H.

Debra H.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of M B.
0
1
0

9 months ago

Business owner information

Photo of Debra H.

Debra H.

Helpful 0
Thanks 0
Love this 1
Oh no 0

11 months ago

Business owner information

Photo of Debra H.

Debra H.

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Cara K.

Cara K.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Michael P.

Michael P.

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 months ago

Business owner information

Photo of Debra H.

Debra H.

Helpful 0
Thanks 0
Love this 1
Oh no 0

3 years ago

Business owner information

Photo of Cara K.

Cara K.

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of Christopher D.

Christopher D.

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 4
Thanks 1
Love this 0
Oh no 0
Photo of B T.
0
2
2

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of B D.
0
9
1

7 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - Crystal Springs Water

You might also consider

Culligan Water Conditioning of Pittsburgh

Culligan Water Conditioning of Pittsburgh

(9 reviews)

The quality of the water is great. It's a nice refreshing addition for drinking, coffee and tea…read more Even my house plants love it, and do not turn yellow like with ordinary tap water. Their service is reliable and very professional.

Excellent experience followed by excellent results. Before I get into the system details I want to…read morehighlight the service folks we dealt with because they made the whole process a breeze! They sent Don for the sales side of it. Don is top notch. Very informative, not the least bit pushy, and super helpful deciding what you should and shouldn't do. I don't know the rest of the salesmen at Culligan, but if you want a good sales experience, ask for Don and I guarantee you'll get it. Danny, the installer is a machine. Danny got the job done in half the time we were quoted it would take which worked out perfect for me because I had a tight schedule that day. Danny is an artist in his work. As a commercial piping designer myself, I can tell you first hand that there are two types of pipers/plumbers. Good and bad. Pipe is pipe, it doesn't matter what system we're talking about, it's all about the piper. Danny is one you want installing piping in your house. He's pushing 30 years with Culligan, he best be getting some type of bonus. Our well water was so hard before deciding to get a softener through Culligan. It was leaving hardness stains all over our sinks, giving us a constant battle against dandruff because of how hard it dries your scalp, and definitely wasn't drinkable. Culligan fixed all of that up for us. We got a softener that showed immediate results in the hardness. Man, that first shower with the new water was heavenly. Finally shut the wife up about it ;). We also got a reverse osmosis system that fits nicely under the sink to replace the very costly water bottles we've been buying since we bought our house. We love the taste now, and the system will pay itself off without the cost of the 5 gallon water bottles (plus the damn hassle of getting them). Only regret I have is not getting this system put in sooner! Thank you Culligan!

KB Plumbing - Do you need help with your water meter? We can rebuild it.

KB Plumbing

(4 reviews)

Ever since I purchased my home which was about 11 years ago, I have depended on Kb Plumbing to help…read morewith all of the issues revolving around Plumbing. I live in an older Victorian, and I can tell you they have saved me lots of money and anxiety. They are professional, on time, and so knowledgeable and very kind. I know any issues I have, KB Plumbing will handle it! I'd give them 10 stars!

Ben, Darren and the entire KB Plumbing team are, quite simply, phenomenal…read more We first reached out to them by a word-of-mouth recommendation from our neighbors at the beginning of the pandemic, Spring 2020. Since having moved into our home in the Fall of 2017, we had already had our exterior line completely replaced 3 months after buying it (our first ever home). We were then, at this point, in need of our interior plumbing being replaced as well, as it had also failed due to the terra cotta deteriorating as well. We didn't want to reuse the same contractors as before, because we were put off by the competitiveness of their practice (hard-sell techniques on the phone, excessive billboard and radio advertising, etc.) Long story short, Ben and Darren replaced the interior plumbing for us, and we couldn't have been happier with their professionalism and quality of work. After that large job (they worked with our homeowners insurance, around $10,000), I knew that I wouldn't ever again need to seek out another plumber - I wish I could craft all of the home professional contractors in the exact same mold as them - it'd make homeownership a breeze ;) We just had them here again today, late 2022, for leaking coming from the main floor of our house down into the basement. Darren wrapped the job up before lunch after showing up to take a look at it in the morning. He was honest with us on our options, and honest with us about recommending the least expensive, most straightforward fix for less than $300, fully explaining our problem (a drum trap from the 1960's with a rusted out lid, which he then replaced, instead of replacing the entire trap and cutting out the basement ceiling). Hopefully the details I've provided in my review assure you of it being genuine, and assure you of the trust you can place in this fantastic team!

Cesare’s Quality Water Solutions - Logo

Cesare’s Quality Water Solutions

(1 review)

We had an excellent experience with Cesare's Quality Water Solutions. We're located in Ligonier,…read morePennsylvania and had been dealing with ongoing well water issues for years, especially a strong rotten egg smell that we later learned was hydrogen sulfide (H2S). We tried other companies in the past without real results. Lance came out and provided free water testing, took the time to explain exactly what was going on with our water, and designed a custom whole-house water filtration system specifically for our home. This was not a generic system -- it was built around our actual water chemistry. The improvement was immediate. The rotten egg smell is completely gone, the water looks clear, and everything tastes and smells clean. The installation was professional, neat, and efficient, and the system came with a 10-year warranty which gave us real peace of mind. What really sets this company apart is the knowledge, honesty, and no-pressure approach. You can tell this is a third-generation, family-owned business that truly cares about long-term solutions, not quick fixes. If you live in Ligonier or anywhere in Westmoreland County and are dealing with well water problems like sulfur odors, staining, or hard water, I highly recommend giving Cesare's Quality Water Solutions a call.

From the owner: Cesare’s Quality Water Solutions provides custom-engineered whole-house water filtration, water…read moresoftening, reverse osmosis, and city & well water treatment in Pittsburgh and Southwestern Pennsylvania. We test your water first, then design a system for your exact water chemistry — not generic packages — to eliminate chlorine taste and odor, hard water scale, chemical contaminants, and water quality problems at the source.

Crystal Springs Water - waterdelivery - Updated May 2026

Loading...
Loading...
Loading...