As a dark-skinned African American woman, I was nervous about laser treatments -- but my trust in…read moreDr. James Chelnis made all the difference. The process was seamless: numbing cream, a mild sedative, protective eye shields, and I was so relaxed I slept through the entire UltraClear laser treatment. I walked out pain free and covered in Aquaphor. By day 3 or 4, the transformation was remarkable -- improved texture, more even tone, visibly reduced pores, and zero scarring. Just smooth, beautiful skin. For the first time in years, I feel confident without makeup. Truly life changing. If you're a woman of color on the fence, find a doctor you trust and take the leap. I'm so glad I did.

YES, HIGHLY RECOMMEND. both to do procedures and for 2nd opinions…read more VERY great, perfect experience with Dr Chelnis and his whole staff, all very organised, considerate, (exceptionally considerate even when after initial consult I was warned a biopsy would be necessary and I was flustered, short with his administrative staff, they stayed really lovely and I appreciated that then and now still so much). I waited over a month to make sure everything healed well before providing this review. it healed exactly in time and in steps they said it would. he did removal of a pigmented cyst within my lower eyelid. I was thankfully referred to Chelnis by an ophthalmologist downtown. he did a perfect job and I know it's not an easy procedure to do, (how such a small thing like that cyst could cause so many problems). it healed just as he and his staff said it would. he was also thankfully conservative enough to do a biopsy on it which came back clean but whether it came back clean of The C Word or not I knew I was in good hands with this Md and his whole staff.

To keep this nice and short, this review is for a family member who was a patient. Dr. Young is…read morevery kind, knowledgeable and a great provider. As for the people who are managing, not helpful w a touch of passive aggressive attitudes. Front desk, billing and the girls who pick up calls are nice and tried to help with out situation but was given the run around for a billing issue for a month or so. Only person we were told was to speak to was Nicole. After multiple attempts to reach her she ended up being anything but helpful and kept a condescending tone. Was gaslit all the way for an issue that wasn't ours. By the way the issue was dragged unnecessarily I directed my family to a new practice that deserves our business.

Front desk was SO rude. Hung up on me. They need to either take a vacation or learn how to be…read morekinder to the people calling with issues. Wow.

Nice office for sure but they seem more interested in getting me a new pair of glasses than curing…read moremy eye issue. Wouldn't be back as didn't help me much anyway and it's been a couple of months.

I initially found Dr. Hayashi listed under my insurance on Zocdoc but found her practice to be very…read moremodern, clean, light filled and professional. I am familiar with how most ophthalmology workflows are, and found her office to be very streamlined. She even asked if I needed to leave at any time so that she could expedite the process and left ample room for questions. Ophthalmology visits can be difficult and long at times due to the amount of testing and diagnostics that the technicians and doctors have to do. They offered samples for contacts for free, allowed me to take any other samples home, emailed me my RX, and sent all my information to my primary care physician and any other providers that I needed to see. I highly recommend Dr. Hayashi's practice to anyone who is seeking comprehensive eye care. I do believe they do refractions and you can pick out glasses and contacts. However, I was here for a medical necessary eye health exam so I didn't utilize that. The space is HUGE and there are many rooms. I believe they also speak Japanese, and seem to cater to a lot of Japanese patients. Regardless, anyone who can come here, should.

The receptionist was wayyyyyyy too pushy to do additiona test without having medical training to…read morerecommend such.

Excellent care. Friendly patient professional. Dr. Serouchini is friendly, kind, thorough, and a…read moresmart experienced optometrist. The front desk staff was so helpful & patient as I selected frames too.

Dr. Auerbach is a fantastic ophthalmologist! I've been seeing him for a few years now and he's…read morealways able to accurately and quickly diagnose any eye issue I'm dealing with. Since switching to contacts I've had a couple eye issues that have popped up. It's always good to visit as Dr. Auerbach is actually really funny and good conversationalist. Beyond that though he is extremely knowledgeable in his field and very skilled at breaking down diagnoses. Lastly, the office manager is really nice too. Overall great eye dr experience.

Being a New Yorker can take a real toll on your spirit, body and mind. Anyone who wakes up before…read morethe sunrise in New York knows battling for a spot on the 6:00 am train alone can age you by five years. A few weeks ago, during my daily Manhattan mayhem, I started to notice that the street signs and subway arrows seemed to blur together. 95th and Broadway started to read 9th & Bradway; I was even having trouble making out the prices on the Dunkin Donuts menu not that it matters because after multiple trips to and from America's favorite coffee chain store, I've got most of their products memorized. After days of experiencing on again, off again blurry vision, I knew it was time to make the dreaded eye doctor appointment. I say "dreaded" because my experience with eye doctors in the past was just that. When I was younger I was diagnosed with a lazy eye, so was in and out of eye doctors until I grew out of the problem. From the age of about 6 to 16 my nose was pinched under a pair of glasses, and my eyes were poked, teased and dilated year after year. I had not visited an eye doctor in about 8 years and hoped whatever was causing my blurred vision could be easily treated. I began to cruise around my insurances website, looking for an eye doctor who was in walking distance of my apartment so that I could avoid giving the MTA any more of my hard earned income. I quickly came across a 315 Central Park West office, conveniently located on my side of town. I gave the office a call and because I needed to see someone after 3pm, was told to schedule with Dr. Robert Auerbach. I came to find that Dr. Auerbach only treats patients in the Upper West Side office on Tuesdays and Thursdays. His hours are wonderful for us working class individuals because unlike many offices in New York he has later availability. I scheduled an appointment with Dr. Auerbach at 4:00 and after my usual chaotic day at work rushed myself to the office. I arrived to 315 Central Park West, early and had a moment to take in the incredible building. The building is beautiful, my first thought was "so this is what Cinderlla's Castle looked like". The building is made up of some offices and apartments, and I thought to myself if you don't work in this building....what do you have to do to live in it? Anyway, I entered Dr. Auerbach's office early, and was able to be seen almost immediately. There was zero wait time. His office assistant was warm and friendly and Dr. Auerbach was just as charming. I was quickly thrown back to my 6 year old self, when Dr. Auerbach pointed me in the direction of the bear like 'eye exam chair'. However, the exam itself was nothing like what I had experienced before. Dr. Auerbach did not just throw my head back and squirt a bunch of chemicals in my eyes; instead he sat down with me like an old friend, and truly listened to what I was experiencing. We even went over my family health history as well. When Dr. Auerbach did exam my eyes he did so carefully, and listened to my concerns about having my pupils dilated. I was afraid the dilation would affect my vision and had a writing assignment to complete that evening, Dr. Aurbach respected my concerns, and was careful to move quickly to get me in and out of the office in order to allot enough time for my eyes to go back to normal. Dr. Auerbach diagnosed what was wrong with my eyes, and I was happy to learn that it's nothing a few hot compresses and a little bit relaxation can't cure. Dr. Auerbach coached me on how I have great vision but some slight inflammation in my eyes, and explained that we should try the holistic approach, instead of going ahead and prescribing a bunch of eye drops. He did not push me into a prescription of any kind, or a procedure of any kind. Instead, just gave me tips on what I can do at home to improve the condition. Dr. Auerbach is very knowledgeable, courteous, and has a very warm personality. He takes his time to listen and understand any and all of your concerns and does not just shove a bunch of machinery in your face and tell you to read through it. I also observed Dr. Auerbach speak with other patients and you can sense how much he really cares and loves his job. Scheduling with Dr. Auerbach is a real treat that your eyes will Thank You for. By. Theresa Ahearn

I don't usually write a lot of reviews, but I had to today. Dr. Nachum is a GREAT eye doctor…read more Ridiculously thorough, and so very helpful. I had two previous eye doctors, and well, they are not anymore. In these days and times with what is going on now, nothing will stop Dr. Nachum from helping his patients. He'll never abandon you unless there is a zombie apocalypse, but I'm not even sure about that. It's easy to picture Dr. Nachum picking up a shovel and giving it to the zombies just to make it in to help his patients.

I write this review with disappointment…read more Dr. Nachum suggested that - for a pair of eyeglasses which I would be wearing *all* the time, to have the blue-light blocking coating since I work in front of a computer. I accepted the advice of the doctor, and opted for the $90 more option to do so. In the past year after continuously wearing these eyeglasses, I noticed that I was not sleeping well as before, and also felt increasingly lethargic. It was only after conducting an eye-exam with a different doctor did I discover that it was an *absolute mistake* to wear blue-blocking lenses all the time. More egregious is the fact that this is common knowledge - that no one should be wearing blue-blocking all the time - it disrupts circadian rhythms and moods. It is difficult for me to presume that Dr. Nachum did not know about this. I am saddened to think that Dr. Nachum - who so casually asserted that the glasses he prescribed are fine to wear all the time - did so to go after putting an extra charge on my eyeglasses. Greed is a terrible vice, doctor.

Excellent care, very thorough, clear communication. Dr. M explains each procedure…read more as he examines your eyes

Wonderful! Excellent!…read more I had cataract surgery and was able to see out of the right eye that was operated on the next day. Highly recommend Dr. Mastrobattista.

Dr Koplin is the best of the best. No one better he did my cataract surgery. No pain what so…read moreever. Healed very fast. I've Ben going to dr Koplin for over 35?years. I trust him 100% He's caring and professional and an excellent human being and doctor

Highly professional, attentive, personable, no nonsense. Provided flawless surgery, excellent care.read more