Please read the photo below. It will show you just how much these property managers care about…read moreanybody. I do know the fallen tree law but who wants to wait for something to happen when you've already been advised of the problem. Shame on you!!!

Mimi was amazing. Looked at many homes in a short time. Approved my application quickly and…read moremoved-in all within 3 weeks. Great experience.

So I just got done speaking with a woman who I believe is the owner. I am new to this state and…read morefiguring out how management companies in this state work. I found that this woman was flexible with my needs as a rental owner. She has a full time service team with about everything except a plumber but she does have a plumber she uses on hand. She also provides the service of checking out the property before hand and fixing it up if it needs repairs prior to being rented. Great customer service and I can appreciate a business person who places customer needs above short term gains.

From the owner: Local management company specializing in servicing the Newton County area including Covington,…read moreOxford, Mansfield, Porterdale, Newborn and Social Circle with all your residential rental needs.

We had an outstanding experience working with Ashton Ernst Ballard of the Justin Landis Group…read morethroughout the sale of our property. After previously having difficulty selling our home, Ashton came in with a thoughtful, organized, and well-executed plan that immediately gave us confidence. Her professionalism, market knowledge, and strategic approach made all the difference in helping us successfully navigate a very challenging market. Ashton was consistently easy to communicate with, responsive, and proactive throughout the entire process. She kept us informed every step of the way and was always available to answer questions or provide guidance when needed. Her calm, solution-oriented approach helped make what could have been a very stressful experience feel manageable and smooth. We truly appreciated Ashton's dedication, attention to detail, and expertise, and we highly recommend her and the Justin Landis Group to anyone looking to buy or sell a home.

JASMINE IS AWESOME!!…read more Jasmine has been the ONLY person on this stressful journey who not only responded quickly, even though she couldn't help me, but actually went the EXTRA mile and helped me to find exactly what I needed to help me!!!! Gif sent me an angel on a day I needed it more than ever, he took one away but sent me another

I was hesitant about using a property management company for various reasons. This was my first…read moretime working with one here in Georgia, and I wasn't sure it would be worth it. But after my experience, I'm really glad I made the move to Rent Appeal. Communication has been great, everything has been handled professionally, and it's taken a real weight off my shoulders as a landlord. I'm now looking into having them manage my other rental properties as well. I hope after great reviews like this and more people go to them, they will still maintain the same quality and standards in what is getting them there. I will be sad if standards and quality decrease over time.

Rent Appeal has consistently provided the best customer service and expertise with my rental…read more Highly recommend!

Susan @ View is very quick to absorb landlord fees with very little in return. Phone calls are not…read morereturned and once contract is settled she holds final months rent past it's collection date with no effort to return with a valid explanation of why we haven't been paid. As a former business owner myself she has the poorest business ethics I've ever come across.

They are a very bad management company. They are only concerned with collecting the most amount of…read more$ due to performing the fewest amount of repairs. We own rental property, so we understand how property is supposed to be run. When we moved they took the longest time to return our deposit. When the deposit did come, it was reduced by almost 90%. They deducted everything they could deduct beyond reason. $2.00 per blown out light bulb. $15.00 for a tub faucet knob that was broken when we moved in, BUT was screwed on in a way that did not show this during pre-move in inspection. Leaves in the front yard that were there when we moved in due to a wooded front yard ... amazing. I was considering taking them to court, but decided to move on and focus on enjoying the home we purchased and moved into. I would avoid renting through them at all costs.

Now, as to the matter at hand; i.e., Mr. Kevin Corum's Google post. First of all, Mr. Corum is a…read moredisgruntled homeowner; this because, like a petulant child, he was not getting his way; specifically, a pipe burst outside of the unit next door to his unit that he was afraid the leak was going to spread to and subsequently encroach upon his home and the fact that he had a fell tree and other trees in the back of his unit hovering over his patio and roof that he felt Ardent, the HOA or Rainbow were not cutting down fast enough for him; both unfortunately happening during the transitioning process from Ardent to Rainbow. A little background on Mr. Corum, before these incidents occurred in all the years that Mr. Corum has lived in his unit (approximately 4-5 years), has pretty much kept to himself (only leaving his home sparingly but privately). Before the above-mentioned incidents, no one had ever met him, to my knowledge formally or informally. His first appearance was during the incident of the pipe bursting because, as was stated earlier, he had attached himself to the next door neighbors as they would stand outside of their home on a daily basis, 'loudly' spewing information that they said they found online about Rainbow Communities Association Management & company without the benefit of the information being verified by any verifiable sources as to the validity of the information with all of ridiculous, nonsensical and unfathomable propaganda they were spreading about Rainbow and our HOA, which was spreading like wildfire or wet gangrene to any listening ear. Some of the slanderous, inflammatory, defamatory and derogatory information the next-door neighbors conceitedly fabricated and embellished were 1) that Rainbow Communities Association Management & Realty company was not licensed and did not have a legitimate business, that they did not have a physical office and was committing fraud; 2) the way important things they feel/felt are/were not being handled properly by the HOA or Rainbow Communities Association Management & Realty company; 3) their not being given notice of our community transitioning to a new management company or not being given the opportunity as homeowners to agree or disagree with the change (which we accepted and took full responsibility; however, they were given our sincerest apologies which apparently is not enough); 4) their not willing to be patient until the transitioning process between the two management companies has been completed. What is worthy of noting or mentioning is the fact that during the whole 4 years that we were being mismanaged by Ardent Residential Property Management company, not one person raised a finger to do anything in support of the community, not coming to annual scheduled and announced community meetings to keep abreast of what was going on here in the community; not wanting to engage or be bothered and not volunteering to join the board except, of course, in order to curry favors or for the purpose of getting their needs met. Also, even though they had complaints, they would call Ardent in order to have a ticket created, sometimes having to call on several occasions before Ardent would take care of their needs but never once did they take to the street like Mr. Corum and his next-door neighbors have done, nor have they taken to social media or the internet to post negative remarks about Ardent. However, now that are transitioning to a new management company, Rainbow Communities, who technically did not start with us until July 1, 2022, they have cowardly decided to voice concerns & complaints and post negative posts about them (the new kids on the block), who shares no responsibility to anything these characters are complaining about. Mr. Corum got wind of information that was out there, coerced by his neighbors, he became agitated, delusional, irate and belligerent, stooping to their level; took the ball and ran with it; hence, his post. However, as if things were not already bad enough with all the rumors going around, Mr. Corum decided to add fuel to the fire by fabricating the fact that he had requested to meet with Rainbow stating, "they met with me online but not in their office." He then took it upon himself and went to their office; of course, 'unannounced' where he said, "he found no one in their office." He then proceeded to 'illegally' removed county notices from their door (which is a state or federal offense) and took pictures of notices that he has posted with his derogatory and inflammatory post; notices of which he had no clue their meaning, had no other conclusive evidence which would substantiate or corroborate whether anything improper was going on, had no proper documentation or facts to go on as to whether Rainbow was a legitimate or illegitimate business nor did he speak to or with anyone who could properly and truthfully provide him with the meaning of the notices. MORE TO COME!

If I could select no stars I would. I have contacted this HOA company for weeks in reference to…read morethey're neglect to service my yard in the community. I have always paid my HOA dues and have never missed one in over 10 years.... Months have passed and bushes are growing everywhere and they refuse to return a phone call or an email. The customer service is horrible.... Not to mention that they have not had an in-person homeowners association meeting since the pandemic so we're talking over 5 years, since we have met in person. The pandemic has been over for years and we still have not met in person.

Stephen and his team have been managing my rental homes for years and as an out of state investor I…read morecouldn't be more grateful for their services! Also prompt, reliable and responsive! Very grateful for their team of professionals

I can't recommend Steve and Denise more! Whether its as a rental property manager or real estate…read moreagent, you can't go wrong! They excel at both! They go above and beyond when it comes to helping property owners manage their properties, always looking out for your best interests. I wouldn't dream of purchasing a new rental property or selling a home without bringing them onboard. Give them a call today. You will not be sorry! Art Fuller

Company collects payments but the payment does not go towards your contract, paid 800 plus dollars…read morein 6 months and they only gave me credit for 300 dollars off it.

This is NOT a reputable company! The hidden costs and penalties are astronomical and the woman who…read moreanswers their phone is no help at all or even polite for that matter. I bought a shed from them and got charged more than double for it. If I had known the type of company this was and how they treat their customers, I would NEVER had done business with them. I REGRET my association with them 100% and URGE you to not do business with this dishonest company. They WILL steal from you!

This review is especially for Rachel in Residential:…read more "Please tell your boss I think you are awesome-great listener, friendly, professional and super helpful. I have tons of high level customer service background and I love and appreciate good service and you clearly are very good at working with clients!"

This is my first experience with a Property Management Company,and the Manage/It crew have helped…read moreme immensely get my rental house ready for showing, offering pricing support and answering my thousands of questions! Andrew is the best possible first impression, and Sam has followed-up with everything promised. I recommend MI to anyone looking for help with property management.