I highly recommend the pharmacy at the Walgreens Van Aken store. The pharmacist, Alex, is…read morededicated, knowledgeable, courteous and friendly. Every assistant who works in the pharmacy is cheerful, courteous, helpful. They treat you like family.---Bill Leahy

This store is consistently dirty, rundown, and generally trashy. The shelves are half empty…read more Anything that you want is behind lock and key and you need to wait forever for an attendant. Though it is located in a very nice neighborhood, the store is a disaster. It should either be extensively renovated or closed. I drive a couple of miles out of the way just to avoid going there.

This CVS is located at the intersection of Cedar and South Green Road making it a pretty busy…read morelocation. There are two other CVS stores on Cedar Road. I have been visiting this store for years, and always genuinely get surprised about the poor customer experience. Layout: The store is generally organized like other CVS locations. Some exceptions include eye solution and other medicines that live in a corner by the pharmacy. The store is not very clean most days. Inventory: The inventory levels just depend. I usually shop for medical supplies, allergy, and cold medications. I almost always have great trouble finding the basics like Benadryl or Tylenol. Large percentage of the inventory is locked and there is no one to ask for assistance. Pharmacy/Minute Clinic: The service is very dismissive, uncaring, and with no sense of urgency. This is true for both pharmacy and minute clinic, but is really bad at the pharmacy. I heard complaints in line about medications not being available, wrong/generic medications provided, and wait time. I always witness and experience problems. Personally, I enjoy no part of pharmacy interactions. I never feel like I can ask questions, staff and pharmacists just walk away mid-conversation. I almost always have a problem with refill dates or additional questions/approvals to the doctor. Wait times are long even without the line. Frequently it's suggested that I return hours or days later for medications to be filled. Most of the staff is not friendly. Check-in tablet doesn't work as expected. Staff never picks up the phone. At lunchtime, the drive thru window just closes without regard about lines. There is no patient care, collaboration, or prioritization. It always takes considerable amount of time to resolve any pharmacy issues or have routine medications filled Service: The store service is non-existent. There is rarely anyone working at checkout. Most customers go to self-checkout, experience issues with the checkout machines, and wait. Asking someone a question on the store floor is not very welcome. Simply said, the store is mismanaged. The Good: The store now has Fuel and Go stand for quick and healthy snacks. It's a convenient way to find something quickly especially en route to work or on a road trip. Cute fall decor! Parking Lot: Large parking lot is available with access from Cedar Rd and South Green Rd. Exercise caution as both street tend to have traffic. It's not always easy to get in and out of the parking lot. Overall, I don't recommend this store. The service here is extremely poor and self-serve is your best option. Expect to wait everywhere - pharmacy, minute clinic, and store. Personally, I'm looking for alternative locations because of consistent lack of customer focus.

I was just at this CVS trying to drop off a package for UPS. The front desk lady initiated a very…read morelong conversation with the customer in front of me while I was waiting in line. That customer turned out to be a mechanic. She then told me that her scanner had signed out and she could not accept the packages. It turns out that it would have just taken some time for her to sign in. She did not want to do that. Why? Because she wanted to get her car checked out by the mechanic, there and then. The worker LEFT the cashier stand in front of me and went to the parking lot. to get her car checked by the mechanic. Unbelievable.

The worst. You could…read moredie waiting on help or adequate prescription service from these folks. A nightmare!

High prices, and the service is adequate…read more Wide selection of items, and I always go in with a coupon. Private parking lot in the back if all the street parking is taken up

Left a review similar two years ago and NOTHING has changed!!!!!! Go to ANY other pharmacy except…read morethis one. Workers are miserable and take it out on others for simply asking questions or trying to purchase items when there is no one at the counters. If you dislike your job that much, you should work somewhere else. No need to be disrespectful. Wish I got the workers name, but this occurred around 20 minutes ago and it was an older woman who decided to work the register after she realized there were people waiting. Raised her voice and started to yell for no reason. You should not be in a customer service position.

I have been a CVS customer all of my adult life. I get all of my prescriptions filled at this…read morelocation and do lot of shopping there. I have been treated very badly by one of the pharmacists many times. She always snaps at me and other customers. I am tired of being spoken to in a such a rude, brusque manner. The next time I go there to pick up a prescription if she is working I will go home an come back another day when she is not there. I will go elsewhere this year for my flu and Covid shots because of her. Not the pharmacy techs, this is one of the Pharmacists.

Stopped in at Walgreens one evening for a resupply on toiletries during a work trip. Everything I…read moreneeded was here. I was also looking for some cold cans or bottles of V-8 juice - which they did not have. #Walgreens

Although there are a half dozen (literally) drug stores within a mile radius of my house, this…read moreWalgreens is my favorite. I drop in fairly often and I feel like no matter what time of day I'm in the store, everyone is friendly. (which isn't the case at another Walgreens a mile in the opposite direction) The photo department always processes my orders faster than I'd expect them to and is great about calling me if I forget to come pick up an order. Great holiday tip? You can buy stamps at any of the registers if you need to mail out cards and are like me and are too lazy to go to a post office. Pro tip? Check out in the cosmetics department. The line is generally longer and I feel like the friendliest people tend to be stationed there.

Pretty nice pharmacy. The store is clean and tidy and the pharmacy is quick with filling…read moreprescriptions, even if you are a new patient. Most staff are very friendly, except one staff member I've spoken with on a couple occasions in the pharmacy that never seems to be friendly. On the phone or in person. When working in customer service this is essential in my opinion. The drive-thru pharmacy is very convenient. Please note that the pharmacy does close daily 1:30-2p for a meal break as indicated in the photo. Also, I feel their prices are fair and affordable. I plan on returning for future needs.

This is an absolute disaster of a store. Terrible customer service all around. Rude employees and…read moreold sale tags on product all over the store.

This Walgreens is absolutely filthy. Ran in to use the bathroom. Small amount of toilet paper. And…read moreevery toilet was nasty, with blood or poop on them. The trash was completely full and the floor looked as if had not been scrubbed this year. Yet they have the nerve to lock this bathroom.

The cashier was rude and not personable. did not receive a greeting or a thank you or a welcome…read more never been to an establishment where I spend money, but I'm not able to use the public restrooms.

Pharmacy is terrible (with the exception of the pharmacist who genuinely seems interested in…read moreanswering questions and making sure you don't have any meds that will kill you if you take them together). The rest of the pharmacy staff is unhelpful, unfriendly and generally angry that they have to interact with anyone. A question will get you pursed lips and an eye roll. Ask for information or to repeat meds and it's the end of the world. No hello. No - how can I help? I may get the occasional- yeah? When they get to the drive thru window but that's on an off day. I hate going here. They are mean and genuinely angry that they have to do their job.

If I could give this horrendous pharmacy a zero I would. They never have medications in stock, the…read morepharmacy staff is rude and acts like they don't want to assist. I've never experienced such bad customer service as I have with this POS pharmacy. My kid went days without receiving important medications and they shrug their shoulders and brush you off. Don't waste your time with this place.