Sephora at the Beachwood Mall is ready for the holidays with shelves full of gift sets, festive…read morecrowd, and sparkling makeup. The store is most conveniently accessible via the main mall entrance (by CoHatch), it's on the first floor. It's your usual Sephora experience - well illuminated skincare/makeup and premier brands. INVENTORY: This Sephora has your expected assortment of beauty brands. I've noticed that they are now conveniently labeled at the top of the section. It's so easy to spot exactly what you need! Despite great selection, I stopped shopping at Sephora years ago due to my favorite brands pulled from the inventory. For instance, Origins is my favorite skincare brand but is now discontinued at Sephora. As a result, despite my love for the brand, I'm no longer a loyal shopper. I'm now in my clean gal era, and purchased one of my favorites - Fresh tinted lip balm in peony color ($26). It matched my makeup very well for the evening. It's always natural looking - no makeup look. MAKEUP SERVICES: I just stopped in for makeup services ($30 + tip) at the Beauty Studio at Sephora. I pre-booked online and was able to get evening appointment close to my occasion. You can pre-book various services online. I used to frequently drop in at other locations to get eye makeup done, it was quick and budget-friendly. Some of the makeup artists at Sephora locations are extremely gifted. I didn't have time or interest in full face of makeup although it was offered. Main reason is I'm very fair and Sephora's team very rarely can match foundation well. My eye makeup appointment was very expeditious (about 30 minutes). Did I get what I want? Absolutely not! I indicated what I wanted in an appointment form and during the appointment. I wanted bright emerald eyes to match my party's theme - The Emerald City. Did I get something I liked? Yes. I got a very subdued smokey eye and sparkly green eyeliner. It was very well and tastefully done but wasn't my vision at all. The makeup artist mentioned that bright eyes would be too bright with no full face of makeup. The main reason my look was impossible was because Sephora doesn't carry bright colors and leans into current fashion - naked eye. This seems like a huge miss considering it's holiday time and us gals want to sparkle. I can't believe that I'm the only one wanting bright pop eyes. I wish that products used were discussed with me during the appointment. Genuinely speaking I was only somewhat satisfied with my look. Very nice makeup artist, cute look, but not what I wanted. I'm unlikely to do another makeup look based on the makeup variety and looks. It's just not worth the investment if I can't achieve what I want. SERVICE: The service at the store wasn't so good. I wandered around the store for a while and no one offered assistance. Upon entry to the store, the employee at the door couldn't understand what service I'm visiting for. She was not friendly. I didn't at all get good impression about sales associates on the sales floor. The line was also moving painfully slow. At the same time, my makeup artist was quite friendly, was able to check me out right at the Beauty Studio. I appreciated her kindness. Overall, I'm not confident that I'll return to this store. There are a few Sephora locations that I love, but this store is not among them. I'm more likely to hire a makeup artist next time than visit this location. If you're looking for a specific brand offered by Sephora and want a quick transaction, it's an easy location to visit.

I needed foundation and concealer. I was tired. When I walked in I was greeted but not piled on…read more They gave me a few minutes to browse around then asked if I needed any assistance. I did and Dianne came over to help me out. She was really great. Knowledgeable about the products and reminded me how the seasons change skin tone. She was all around personable and funny. The shades we matched were not in stock (figures) but that's not her fault!

Pro:The owner does a great job!! And so does the other stylist. If you want a fun cut with your…read moreregular hair or sew in . I would go to the owner Lovie. However if you want an traditional sew in both stylist are great. Also Karen ( other stylist only two) does wonders on natural hair and children's hair. So they both have their specialties. The salon is very inviting and comfy. You can watch t.v. or listen to music. Or even get a mani and pedi while you wait. Also a really cool website ideas for your next appointment. Con: Because they are such a favorable salon the wait can be sooooooo long depending on the day. Sometimes I will go in and out while other days I feel like I am camping out ;( Some occasional cussing. ( very little ) All wonderful place!!!! Will keep going !!! ( only missing a star because sometimes the wait is too long) Also this place is kind of pricey which is fine. But for the price you shouldn't have to deal with long waits. It should be all you when you go in.

This is a great salon. My stylist was awesome. She gave me several style options and my hair was…read morebeautiful and lasted a long time. If your hair isn't becoming you should becoming to Lovie! This salon receives a 5 star rating!

The owner is very rude, every chance she get she has some smart comment to make. If you want a very…read moreuncomfortable experience go ahead. I see why they are two star rated..Very unprofessional business, Jaya is the only one keeping them alive with her talents. If I could give zero stars I would. Ps I have been a customer since 2015 just for Jaya solely. Never again. I didn't even wanna put one star.

Amazing shop and team…read more My eyebrows always look amaaazing! My talented technician Mia is always kind, gentle and professional. My secondary technician is the owner Margaret Clark, who is fabulous as well. Thank you continuously providing outstanding service to me/us. Barb

Beautiful store. Great customer service! Recently - store doesn't have alot of customers…read more Prices are high.

I got fitted for a suit for my wedding. They sent a suit that was way too big. Why did I get…read morefitted?? I'm glad I checked the suit when it was delivered. If I trusted someone to do their job competently and didn't try them on, I'd be in a real pickle. I will never trust Nordstrom (The Black Tux) for anything more than a t-shirt or socks.

Nicoletti is a total Old school Pro. He knows how to cut…read morehair, you tell him generally what you like, and he'll make it look good.

I am Lisa The Barber- and as of August 8, 2018, I am no longer at Nicolettis. I have opened my own…read moreBarber Shop at 4953 Brainard Road - Orange Village. Please look me up !

Clients Beware, You Are NOT Being Told the Truth About Where Your Money Is Going…read more For two years, I tipped my nurse injector at Radiant Divine Medical Spa under the belief that my gratuity was going directly to her, the person who performed the service. What I didn't know, and what no one at the spa ever disclosed, is that all tips across every Radiant Divine location are sent directly to the co-owner, Ryan Devault, a man who is not a licensed medical professional. According to a phone conversation Ryan had with my husband, he personally collects all client tips and redistributes them to employees as he sees fit, including staff members you never interacted with. Not only is this incredibly deceptive, but it's also unethical. Clients are never told that their tips won't go to the person who cared for them, and I was never given the chance to opt out of this hidden policy. Even more troubling, Ryan's wife, Rachel Devault, is a licensed nurse and also a co-owner who works at one of the spa's locations. While I can't confirm whether she accepts tips herself, her dual role makes the entire system feel like it was designed to exploit a loophole, to benefit from client gratuities without disclosing where that money actually goes. When I found out what was happening, I called to cancel my membership and voice my concern. Instead of taking accountability, I was met with resistance and eventually offered a refund, only if I agreed to delete my Google review. That moment told me everything I needed to know about how this business operates. Radiant Divine presents itself as a high-end, professional medical spa, but behind the scenes is a web of non-disclosed financial practices, conflict of interest, and reputation damage control. Clients deserve transparency, especially when it involves money, medical professionals, and trust. Please think twice before doing business here. If I had known the truth earlier, I would never have stepped foot in the place.

Terrible. Serious decline in service. I visited in 2024 for 11 lines on my forehead and received a…read moregreat result. I returned in 2025 for the same thing and received a poor result as the 11 lines remained. I went back a second time in 2025 for them to correct and must have received saline injections because the 11 lines remained. I requested a refund and Rachel declined by saying she did a great job in 2024, so its fine that she failed in 2025. Absurd. Rachel's demeanor, professionalism, and conversation declined as well. I don't know what happened to her, but I'm sorry for her, I still had 11 lines, and I still want my money back. Go elsewhere because Rachel is something else now.

I have always had great experiences with Dr. Butler since she has been my dentist. The quality of…read morecare has been top tier. She and her staff felt like family who genuinely cared about their clients. Thank you Dr. Butler and Wyndi you both were a breath of fresh air. Continued Blessings to you both! Deirdre Love

As usual I only seek out the dentist when there is an issue. But of course they got me right in and…read moreit was all service with a smile. The receptionist needs to give lessons everywhere on customer service! Dr. Butler is kind, patient, and gentle. I would recommend her to anyone!

I recently visited this nail salon and had a mixed experience…read moreThe staff members were friendly, welcoming and helpful throughout the appointment. They made an effort to be attentive and polite, which I truly appreciated. However, the managers demeanor was noticeably different. They came across quite bossy toward both the staff and us as customers which made the atmosphere feel a bit uncomfortable at times. Unfortunately, I was disappointed with the quality of the nail work. My fingernails turned out, lumpy and uneven, and the cuticle trimming was painful, rather than gentle and careful. The toe polish also appears lumpy from what I can see, which was not the smooth finish I expected. On a positive note, the callus removal was excellent probably the best part of the service the foot and leg massage was OK though nothing particularly special The pricing felt outrageous for the level of quality provide provided, and I was especially frustrated that there was no itemized breakdown on the receipt. Transparency and pricing would have been helpful Overall, while the staff friendliness was a highlight, the quality of the nail service and the pricing left me disappointed

Simply the best nail studio in all of Cleveland. The salon is beautiful, comfortable, and inviting…read more The service is professional, pleasant, and engaging. If you're lucky enough to get an appointment, you will not be disappointed. Polizhed sets the standard for quality and excellence. Other salons should take note!