On a recent trip to Ohio, my husband and I visited this CVS because we needed a few things. The…read morereason for the Yelp review, is to share a very positive experience with an employee, Tatum. My husband had three separate transactions with Tatum because he kept finding something else he needed. Each time she was very pleasant and very helpful. He decided to purchase a clearance sweatshirt, Tatum was excited and yelled to the manager "Hey, I just sold that last clearance sweatshirt" the manager just looked up and just continued on with her job. Minutes later, I went up to make my purchase with Tatum. As she was about to process my transaction, the same manager began reprimanding her from across the store. My husband and I turned around to look at the manager and we were completely dumbfounded. Apparently, the manager was angry that she was using the wrong register to ring me up. My husband and I both agreed this could have waited to be discussed, at least after we were gone. We both expressed to Tatum that we felt bad about what had just transpired. She just told she would finish helping us and she was not going to let it ruin her day. She thanked us for coming in and smiled. She certainly handled it well considering the harshness of the manager and we felt she went far and beyond for us. The manager, however, appears to lack certain skills when communicating with the employees and it appears some necessary training is needed. Whatever the case, the managers actions should be addressed. I did call the CVS customer service number to express my concern. Customer relations said they would bring it to the store's attention. They also said they would call me back with an update, still waiting to hear back.

This cvs pharmacy always takes an exceptionally long time at the drive thru. Today I was messaged…read morethat my prescription would be done by noon. I went to pick it up at 5 PM and had to wait at the drive-through window for her to fill it. She also handed me three separate prescription bags and a receipt without putting it in a plastic bag and almost dropped them all out of the window. My last experience at this drive-through was even worse. I asked one of the techs if they could get me a bottle of Maalox or Mylanta for my infant son, as the doctor prescribed him to take it for 3 to 4 days. I got home and realized she gave me a bottle of milk of magnesia. I drove all the way back to the pharmacy asked her to exchange it. Instead of just simply exchanging it they started fighting with me and ganging up on me telling me that it was the same thing- and I needed to Google it. It took me at least 15 minutes to get her to just exchange the product for me and she required me to give her an ID even though I had a receipt. I was treated poorly and ganged up on. Enough about the pharmacy. Inside of the store is no better. I bought a bottle of 12 hour Robitussin cough relief. I had a two dollar off coupon for the exact product. It was not expired. For some reason the coupon was not scanning. The cashier told me because the coupon was not scanning she could not give it to me. I asked her again was the coupon expired. She said no, I asked her was it for the correct product, she said yes. Then I repeated that I would like the two dollars off. I made her get a manager all of this for a darn coupon. She still didn't know how to ring it up. She ended up accidentally giving me $10 off. It was just a waste of my time dealing with stupid people. That extra eight dollars bought them a second star.

Agree with other reviews. Inept pharmacy. They have screwed up more than one prescription for my…read morefamily. Rude. Incompetent. This store should be shut down before they kill someone with incorrect medications.

If there was a less than 1 star to give this place I would. Nothing but rude and awful staff. The…read morewindow clerks are beyond awful with their vile attitudes that have no business addressing customers. The pharmacist is no different. Always feels like you're bothering them or they're doing you a favor. God help people that may have questions then you'll really get it. This is the absolute worst pharmacy the worst staff you can come across. They need to hire a whole new staff. Absolute trash.

I've tried now three times to pick up a prescription, and each time I've been there, the pharmacy…read morewas closed. Twice at lunch time, and once in the evening, all within the window that the website says they are open. Also, the indoor pharmacy counter has switched to touch-screen kiosks to get a prescription, instead of a human, which take forever, and constantly lag and have to be re-entered. It feels like this location is actively trying to lose customers.

It is next to impossible to reach anyone without going in person. They continue to send my refills…read moreto my old doctor after updating it several times. I left a voicemail because I had to and they called me after And hour, it rang twice they hung up and ended called. Then indicated they resolved my issue? Seriously? Someone in corporate should fix the solon store period! Pharmacists don't really have any urgency to help people OR take calls. If staffing is the issue FIX it and get some caring people there. Our health is at stake. If not for insurance I would never use CVS solon. My issue is still unresolved

Tim from Walgreens in Solon has an attitude towards customers that is unacceptable. There was a…read moredeal for 2 12 packs of soda get one free but all the coke 12 packs had gross wet stains, when I asked him for more coke 12 packs he told me to go to the middle and was misdirecting me. Then he smacked the counter and said a extremely snarky comment. There was no other 12 packs of coke. Don't go here unless Tim is no longer associated.

I've been patronizing this Walgreens for years. It isn't the closest drug store to me, but I always…read moreenjoy my trips there. They have a large selection of items, and the staff is always friendly. I tend to stick with sale items and their store brand, otherwise the prices can be kind of outrageous for stuff. But I guess you are paying for convenience. Parking is ample and well lit, and the automatic doors makes entry and egress a breeze. The photo department is a highlight- lots of great photo gifts can be purchased here.

The worst customer service and management experience. They are not "wholesale" so if you need a…read morecertain quantity that is considered "too much" the close out team leader will throw a big fit and be a grinch. Very disappointed in this experience I just had. Will think more than twice about ever going back!

The young man collecting carts (Shawn) I have NEVER…read morewitnessed a person so full of pride for his job ‼‼‼‼ He is absolutely amazing & friendly one of the reasons I go to Solon Marc's " Way to go Shawn "

Yikes! This place needs to be torn down or get a massive makeover. It's filthy, it's freezing,…read moreeverything looks worn or torn and I'm tired of waiting in line while the employees talk to each other or are on their cell phone and I have to wait. Last week in the liquor department, the employee had their cell phone on speaker while three of us in line had to listen to her transaction where she had to give her cell phone number, her email, and other personal information.

Floral Department review…read more The floral department was closed on Sunday, so my daughter and I made this bouquet ourselves (out of three smaller bouquets. First time shopping here, and likely the last. Floral should be open on Sundays, but we made do. Okay selection of flowers, prices seemed reasonable, although there were no tools for customers to DIY in a pinch. i.e celephane wrap, ribbon, scissors, etc. (maybe it's safer that way). All in all, good experience.

Called this morning automated system could not find my Rx spoke with pharm rep stated ready…read more Stopped into drive through, not ready will be ready in 15-20 minutes. Asked me son to pick up two+ hours later on his way home. Did and still not really. I get they are stressed out however why be rude. Taking my business elsewhere.

Over the last 2 months my wife and I have had several prescriptions called in from the same doctor…read moretwo were never filled two of them took at least 5 days to fill. no calls or explanation no apology

I've been to this store many times, and I've never had such a absolutely horrible experience that…read moreeven when I got home I just couldn't shake the feeling off. This was on 1/3/26 at 12:07 pm and there was a male manager that came up to help the older lady worker. Well I was in line the work was so mean to the man who wanted to see what the best way to use his coupons. Now it was my turn and she was unpleasant and a rude tone and snappy. Then I gave her some coins and asked for dollar bills and she was so angry and took the change and grabbed it aggressive coins went all over the floor. No sorry or anything. I don't want to go to this store at all EVER! Then when I asked why are you so angry she said I'm aggravated and that was it. The cashier # is 1757694. Cvs is a health store, not to leave the store feeling like this!

I am so disgusted with Big Pharma, insurance and the games they play and especially CVS. Went to…read moreget a new prescription filled at CVS and with insurance, my price was over$250.00, my comment to them was, it's no wonder people are living on the street! Tried using Good Rx and it brought it down to $183.00, a friend with my said don't get it filled here, you can go elsewhere (Meijer, DrugMart, walMart, and get it for much less. We went to Meijer, which is not around the corner from us, but the price for the same prescription was $6.98!!! I will be moving my prescriptions away from CVS! Also, when I was there the other day, saw that a dozen eggs were $7.00! Gouge the customers! They may be convenient, but not a good business.

We frequent this Sam's club location when we shop- my dad got prime steaks and mangoes there this…read moreseason - late summer we buy white peaches . There's not a lot of employees who do the checkout line so most lines are self service which is not our preferred way but customers are nice we do not buy a full cart so customers sometimes let us go before them since we Do not buy so many items. I like buying carrot juice and produce here. I want to try their fresh squeezed Orange and blood orange juice someday!

I have been really impressed with Sams Club of late. Their curbside has been excellent. Even the…read moretime I go in I can scan my items on my phone,pay and show them the QR code on my phone and done. I have been please with their pork. OOMFG it is good. I purchased the members mark cube storge system and it is really well built and not very hard to put together.

Beware! Went to get gas yesterday and noticed the advertised price on the sign was different than…read morethe price on the pump. Be careful and make sure the price on the pump is int more expensive than advertised. I immediately drove off.

The speedway is open 24/7 which is super convenient. Cashiers are behind glass on the inside so…read morethey have to scan through the window. Also on late nights they do not keep enough change to give you change for a $50 bill. I thought this was strange. They probably have change on the weekends because there is a police officer standing guard at the door.