The laundromat was clean and many available machines. The attendant Mai was kind and helped us out a lot. The prices here are a bit expensive but it's ok. Definitely bring cash. There's an atm machine but it wouldn't accept my PIN which I entered in correctly. There's also a large bill exchanger. They make you recharge/reload a card to insert into their machines. I recommend bringing bills, I'm not sure if coins are of any use here. read more

Such a great experience! The staff here are incredibly helpful, and even the other patrons were so friendly and willing to help. I'd definitely come back again! Just a heads-up: make sure to bring some extra cash because you'll need to purchase a reloadable card, and the machines only accept cash. Other than that, I had a great experience and would definitely recommend this place! read more

Me and my husband went here I don't remember the day the staff here were kind it was our first time there washing clothes there we usually wash clothes at home and the staff was helpful to show us machines and the times and we didn't know the machines that well the guy he was black guy I don't remember his name but he was kind to help us out we didn't know the machines that well but we would love to come back we went there at night but it was nice to have staff that are helpful and kind we had a good experience we were able to wash our clothes and go home read more

12/10/24 - My washer was being fixed so I went here. Cô Huệ (I think that was her name) was super sweet in teaching me how to load the money card and how to use it! If I need to I'll come here again for sure! Thank you Cô! Super clean and community vibe environment too! Only thing was each load was pretty expensive. May need to do 2 -3 drying rounds for full drying since mine wasn't dry after 1 round. I paid a total of like $7.75 for washing and drying. read more

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The lady in the front desk was really nice, I don't know why people says they're rude. She barely knew any english but she was smiling and positive. That was the cherry on top of it. She made my day and I feel a bit better read more

Lee Laundromat - Laundromat Near Me - San Jose, California

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They have no quarter machines at all. If you want to do your laundry you need to BUY a laundry card. Immediately no. Rude staff as well. Not good at all!!! read more

Pros: - Clean, well-maintained facility. - Large-capacity washers, which is the main reason I've continued coming here. Cons: - Customer service is often condescending and dismissive. - No fluent English-speaking staff, making communication difficult. - Interactions from the attendant can feel uneven or biased depending on the customer's language/background. Detailed Review: I've used this laundromat for years because the space is clean and the large machines are convenient. The attendant works hard and clearly takes pride in keeping the place tidy. However, customer service has been a recurring issue. The elderly woman who manages the floor often speaks harshly to customers who don't share her language, while being noticeably more patient with those who do. The language barrier itself isn't the problem -- the attitude and lack of respect are. I once left a bag of clean clothes behind and returned within an hour, only to be told it had been thrown away and was waved off without any help. For clarity, this isn't about ethnicity -- I'm a minority myself. This is about inconsistent treatment and a business that hasn't made space for equitable customer service. Recommendation: If you don't need assistance, the machines are fine. If you expect respectful service or clear communication, I'd suggest going to Launderlux instead -- similar pricing, faster turnaround, and far better customer care. read more

My clothes were stolen out of the dryer. No stars. Not the workers fault just the low class people who would steal someone's clothes. If you go there watch your machines. Didn't think I needed to watch my clothes dry. read more

The lady in the video harassed me and still proceeded to snatch the cart from my hand prohibiting me to wash my clothes she was rude asf ! And had to respect towards the customers there was others people washing at 10pm but proceeded to kick us out for no valid reason after I just spent 30$ for some weak machines that didn't even dry my clothes she also called the owner and the owner didn't even apologize this is unacceptable! read more

I went here because it was the only place seemingly open late enough. Says to 11pm, walked in at 9:50 to wash and was yelled at by a lady who didn't want me walking in there because she was mopping. It took me a while to figure the system out, loaded 20 dollars on their card and when I went to wash got yelled at by her & some man because they say the last load is at 10pm. wasted 20 dollars I loaded on the card + the atm fees read more

As I was letting these ladies know that someone stole my clothes, they continued to do their daily duties and didn't care about what just happened to me at their laundromat. If it was a language barrier I could've easily used Google translate or something, but they kept repeating to me with their arms to go away. I've been coming here for five years so it's crazy that my clothes would just get stolen. Never would think that from this place never coming here again. I do not recommend this place. If there were zero stars I would give it. The ladies are very rude and never seem to wanna help read more

This is my second time going to this laundromat. We only do laundry here when we have to wash our dog stuff or big blankets. The first time we got hustle so bad by one of the lady working here. We didn't know and we gave her cash ($18 to help us do laundry) so this time around we made sure to get a card. We returned because the location is clean and the machines look new. And we'll probably continue to return for those reasons. read more

Clean facility no coins needed. Very friendly staff. Dryers and washers of all sizes. read more

Lee Laundromat - Laundromat Near Me - San Jose, California

My dryer broke, so I brought my damp clothes here to dry. I loaded money on a card when I got there, but every time I tried to use thay card on any machine, I either gor an error message or nothing happened. I then tried to ask the woman at the counter for help -- however, she walked up while talking on the phone, didn't even look at me, and continued talking without even acknowledging me. I ended up throwing my card on the ground and storming out, and went somewhere else. It was a waste of my time and money, the staff was incredibly rude and unhelpful, and overall it was a very irritating experience. read more

It's a laundromat yea ok. It's large and clean though. Go at closing and you'll have the cleaning lady upset at you for walking on floors she already cleaned (even though they're still open) but that's not really a problem. You buy a card, credit card size for a couple bucks and then add cash in the machine so I liked that-I don't think it gives you left over money back though. I'm not 100 on that. I'll go back so it doesn't matter to me. It's nice drive up parking so that's something to consider - who wants to drag laundry carts across broken and rough parking lots. Overall I felt safe which is important to me. read more

This place is literally the worst! Their machine washed one of my loads, but another machine didn't even wash the second. I came back after 30 minutes and my clothes were still dirty and not even wet. The lady refused to give me my money back for it. She tried blaming me for putting too much clothes but it wasn't even very full. I even asked a couple other customers if I put too much and they said I didn't. Terrible service here. Such a waste of my time and money. Don't come here! read more

I had never needed to use a laundromat until recently. I had no idea that there would be such a big difference between places. Lees is about the 5 one I've tried and hands down the best of them I've tried. They are very clean!! The on-site attendant was very helpful and pleasant to deal with. At a few of the other places the attendant made me feel like I was doing something wrong. Not at Lees. They made sure I was good and moved on. They also had plenty of machines. I went midday, midweek and thought it would be crowded. There where a lot of people there but it was far from crowded. I highly recommend this laundromat especially for those not familiar with laundromats!!!! read more

CASH ONLY Definitely does not accept cards. So far I have found only Pruneridge Laundromat accepts credit/debit cards AT the machine. PL is open 24 hours so I suggest you give them a try if you want both value and convenience. But I happen to be in Lee's neighborhood today so here It is; Standard laundromat, no frills. Machines/aisles are not labeled so you search around for the size of equipment you need. Have to buy a machine card for $1 and then re-insert this card to add value for both washer and dryer usage. There is a cashier space selling detergents and etc. but Dollar Tree is less than 2 miles away for a fraction of the cost (say 1/5 or 1/6 the price, seriously). May possibly return if in the area but could easily go elsewhere and feel nothing for this place. lol read more

Lee Laundromat - Brought in my beach chair due to limited and uncomfy seating options. Also hot af (no a/c or fans going) - Laundromat Near Me - San Jose, California

Our dryer was in service so we needed a place that was clean and open a little later. We were lucky in finding this place as the size of the laundry mat was pretty big. The place was pretty clean as well. The lady who was serving as the attendant was very attentive and noticed us immediately. It may also be because we arrived late, but she was still nice. read more

Roaches in this place don't leave your stuff on ground, overall machines dry super slow, I would not recommend this laundry go to any other laundry better, I got offered a dry because someone put extra and I leave to put my bin away I come back the lady already took it off so I pay more even though she overheard the man let me use his remaining 18mns don't even trust the workers read more

I did my laundry here for 10 years! I love this place. They have all washer sizes and they have staff to keep them clean. The place itself is big and clean. I like that they use a reloadable card instead of coins. The staff in the AM is the best. read more

One of the worst laundromat in this area. This place has rats and cockroaches. You will see rat poop all over the folding tables and dead cockroaches if you come right when they open, sometimes you see live ones. Most the customers here are worst kind of people. Theres people saving dryers and tables when they're not using them nor even close to using it. In the picture you'll see all the dryers that are saved in advance by other people. They put napkins and towels as a way to show people they're going to use it. The ones with white towels is reserved by a lady who is a friend with the workers and they allow her to do this time after time. Many people have complained and gotten into arguments over this and still nothing has been done. In the picture, 80% of the dryers are reserved before any clothes even needs drying. read more

Lee Laundromat - People saving dryers and not allowing others to use it. - Laundromat Near Me - San Jose, California

We had a very bad experience, before 10 pm me, and my sons went there for the first time, the Google Maps details hours business is every day 7 am-11 pm. The old lady caretaker pushed me while approaching the entrance and she pointed to the time posted on the wall that the last wash is 10 pm. The old lady was so rude and unprofessional. read more

This place is very poorly maintained. I've had two dryers next to each other operating for over 30min and my clothes were still completely wet. The on-site lady was very unhelpful and tried to tell me I shouldn't have walked away and instead should have stood there and monitored the dyer to see if it worked? Really? How about reimbursement and an apology. She uses her lack of English as an excuse to be rude. I recommend you go elsewhere for decent service. read more

Very clean, nothing to complain Use a card instead of coin Nice parking space, peaceful neighborhood read more

Very kind persons working here. Always working hard and keeping the machines clean! I love this place. I would recommend to friends and family read more

If it's your first time then it will probably be your last because first of all they make you buy a card for a dollar so you can use for their washing machine and dryer. Next problem I had was their dryer not drying my clothes. Also, you have money on their card you can't get money back once you put money in their card. My biggest issue is the fact that they will charge you more depending on the size of the dryer like a 4 load is 50cents, 5 load dryer is 85cents, and etc... I hope they fix the pricing read more

It's cleaner than most laundry places i've been too. I usually spend about 2 hrs on clothes for a family of four. I wish there were more bigger machines and sometimes it gets really busy on certain days and hours. read more

I would like to get o star .it terrible.woman at front is mad me .it my clothes why she wanna fix my clothes . I am not recommended this place read more

The reasons I'm giving 1 star because this place had a lot of homeless people playing card and staying around the building and some customers not wearing mask made me felt unsafe when I walk inside. read more

Favorite laundromat in the area! Always super clean and they keep up with cleaning throughout the day so it never gets nasty! Washers dont stink how they do at a lot of other places. plus i can walk around to the boba spot and my clothes will still be there when i get back lol read more

I started coming here years ago when I stayed near Rigaletto & Lee's Laundromat on Burdett was my # 1 choice to do laundry. The place is huge with lots of space to do your laundry & clean table spaces to comfortably fold your clothes. read more

I have been coming here since it first open! Used to love this place to do laundry but NOT more the lady that works here older lady speaks nothing of English! My machine stopped after 5 minutes even though I had put 40min. Finally found a translator and she was even yelling at him! She didn't want to put 40min even though the translated explained to her. It is not fair! Never coming here again! read more

First machine I used ended up being broken and swallowed my money. I tried speaking to the employee to fix the machine or recoup my money but she refused saying she didn't see me put money in. Not only that, she told me to put MORE money to "reset" the machine. WHAT?? read more

Okay first off let me say that this lee laundromat has many locations around San jose but for some reason this specific location in San Jose East is the only one that has the laundromat card! I've went to the one close to senter Rd and they were only coin operated ones which was really disappointing. I literally had to leave and go to a whole different location. Next the washers and dryers are pretty decent they get the job done. Depending on how many loads I have my stay is no longer then an hour 30 minutes to wash and 30 minutes to dry. The trick is to use a dryer that's just finished drying clothes. That'll help your clothes to dry way faster. read more

Been coming here for years. Convenient I live close by. Laundromat does not need quarters to wash, you deposit money in a card. I feel like it's clean, there's few ladies that are always walking around cleaning and in the room if you need to buy anything. Kinda pricey but gets the job done. read more

I love doing my laundry at Lee's. The staff is very accommodating and hands-on. They're very friendly and helpful. You have to buy a card and load cash on it to use the machines, but the last time I was there, they only charged an add'l buck for the card. Well-lit, clean, spacious, plenty of seating read more

I've been coming here for a while but now I'm noticing a big amount of roaches poppin around. I see them pop out the bottom of the dryers. Be careful whoever comes here because all you need is one getting into your baskets and your bringing them to a new home. read more

The lady who works there is rude , it was my first time going there and she was yelling at me and almost tried to kick us out because we didn't put enough money on the card and went I put twenty on the card she stills follows me around and acts like I'm dumb and doesn't know what I'm doing . Customer service is terrible and I just wanted to do my laundry in piece. read more

I recently moved to Tully for temporary stay for the meantime. I'm so used to my old laundry mat , but I always pass this laundry mat and so I gave it a try. So high tech I tell you that. This laundry mat does not use coins. You need to purchase a card from their machine and than you add your money dollars from $1-any amount you want in that card. This card is reusable at anytime you want to come back to do laundry. At first I felt it was stupid, but then I realized it's better this way BECAUSE it's more safer where you don't need to dig through your purse and wallet to get coins or cash. Their machines are a bit pricey, but their washer machines are big. Their machines priced vary from how many loads you have and what you will use. I recommend you don't use the extra large dryers for little bit of clothes it's $.95 for 10min dry and the rest are $.40 for 10min dry. read more