Heather was great and finally resolved an issue with the title paperwork that we had tried to…read moreresolve a few times prior. She was very kind, listened to the issue, and was determined to find a solution. Extremely friendly staff all around.

EASTSIDE AUTO LICENSING @ KIRKLAND…read more Parking is available right out front, and it doesn't get too packed, so you'll be able to find a spot pretty easily. My dad and I came around 10:30 AM, and since the line didn't look too long, we assumed we'd be helped pretty quickly. To check in, there's only one entrance and two screens where you put your name and phone number, then sit and wait. They also have a TV that shows your estimated wait time. My dad's estimate was about nine minutes, but 15 minutes went by and we noticed some of the staff just standing around or going into the break room without returning for a while. The place suddenly got very busy, and there were only two workers handling everyone. Once it was finally our turn, the guy who helped us was nice, but he took a long time assisting other people, which slowed everything down even more. Overall, I'd recommend coming really early in the morning or going to a different location if you have the option. My dad didn't enjoy his experience, the workers weren't very kind, and the service was extremely slow. The ticket for renewing your car license was about $238!

I showed up on Monday and they are open and while the lines are long, they are clipping along.read more

I came here at 2:30pm yesterday to pick up the vehicle tab, which I renewed online, it closed at…read more2pm. Today I come today at 12pm, again, it closed. Now at 12pm. Same excuse, staff issue. Though the work hour states M-F 9am-5pm.

Welp, I easily placed an order online for my expired tabs. Yes the tabs are ridiculously expensive,…read morewith excessive added fees but that's not in their control. I ran through the door ten minutes before closing and was greeted within 5 minutes. The tabs were ready and off I went. There's plenty of parking and I was shocked there wasn't a line through the door. Lucky me and you for having this license office in the neighborhood.

Outstanding. Just walked in on a Wednesday morning at 11 AM. Plenty of parking. No line I was…read moreliterally called to a window by one of the three staff as soon as I walked in. Alicia was professional and no nonsense. It took her less than three minutes to process my tags and I left with them in hand out the door in five minutes. Incredible. At the rate they processed customers even if there were a line it wouldn't have taken very long. Just saying this is the kind of experience you want to have all day every day. Thank you for having such a competent staff. PS this is a family owned business. For 57 years. Amazing value for the time.

I'm supposed to pickup my registration so I drove to this licensing center from Kirkland twice now…read moreduring their hours and they were randomly closed both times lol. I checked their hours and tried calling both times prior to driving out but there was no answer or notice that they would be closed. Horrid experience, would not recommend.

It is one thing to have no signage directing people to where the online pickup is located, but then…read moreto have the woman that was supposed to catch me at the door joke about being on break so she must have missed me is infuriating. I stood in line during my lunch break for 30 minutes just to find out I was in the wrong line and she has the audacity to say "Well I need a break just like everyone else" when I expressed my frustration. I very quickly explained that a sign would literally solve the problem and even pointed at a sign that incorrectly noted one of the windows I had been waiting for as the online pickup window. She didn't apologize. She just said "I see what you mean." I would sure hope so. So let me get this straight: 1) You went on your break without any coverage or anything out to indicate to people that you would return and they should wait for you there. 2) You wasted 30 minutes of MY break by doing so 3) You then got sassy with me about YOUR break that clearly did not get wasted It is one thing to be lazy but to be lazy and rude when I did all the work to renew the tabs myself at home is horrible. All she had to do was hand me the paperwork which would have resulted in 5 minutes instead of 30. But thank god HER break wasn't wasted....

The zoom link for classes rarely worked properly, always routing my son to register again. The time…read morespent to try to access the class was incredible frustrating each day. They are very strict on the start time (which I appreciate), but that means links need to work properly. Also, my son was sick, very sick, and we had to pay $89 cancellation fee for his driving lesson. Again, I know there are policies, but when a child is sick there is no grace or compassion. This is all business. I do not recommend this company for the above two reasons. I amount of time I had to take off work to email with issues about accessing the court, or micromanage the course itself is ridiculous. For $800+ accessing zoom should be simple, recording attendance should be easy and if a child is sick, there should be one reschedule that is allowed. I genuinely don't leave bad reviews unless I truly feel as though the service was not acceptable and in this case, I feel this deeply. My drivers ed experience was amazing as a kid. It was empowering and exciting. My kid has had nothing but frustration since enrolling. 0 stars.

I did both my knowledge test and driving test with them and had a very good experience…read more I took 5 lessons with Ian, and he is such a great teacher, I have extreme driving phobia and he taught me how to ease into it.

Hats off to the Woodinville licensing folks who were quick, pleasant, and knew that the early…read moredrafts of the script for Aliens (written and directed by James Cameron, who also directed The Terminator), the android character Ash from the first film was described as a "Cyberdyne Systems 120-A/2". That's why i keep coming back year after year! Well, that and the law.

Always friendly and helpful. Can ask questions and don't feel like I'm bothering them when needing…read morehelp.

Very nice and professional staff I got In and out Quickly because I didn't have a long timeread more

I have lived in many states, and have had negative experiences with privatized tag agencies…read moreelsewhere. I was relieved to find this process straightforward and relatively painless. The process here seemed quite effecient. (it is odd that in Washington, the actual state DMV offices do driver licenses, but you have to go to private tag agencies for tags...or tabs...whatever we call them here) Everyone here was friendly. The line was out the door in the a.m. on a Sat., but it moved along pretty quickly. Please do everyone a favor and do as much research as you can before showing up. And just be cool while you wait. Bring your best energy. We're all in this together, people. No joke, there was a guy ahead of me who was selling like 2 boats and a motorcycle the next day ( a Sunday) and he couldn't find the titles...and he was making it their problem. Seriously, dude? Eariler in the week, I called ahead to get an estimate on what I needed to pay. I did as much research online as I could also. A real person answered the phone and gave me a pretty high number. They quoted a vehicle with a higher trim level than mine, just to be on the safe side. If I recall, I kinda got a little prickly on the phone because Washington taxes you on the value of your vehicle (excise tax), even though you paid for it already a long time ago. What the hell? it's basically as sales tax you pay over and over again. Doesn't matter what you call it. Even though I was noticeably irritated, the person at Rainier was cool about it and didn't push back, which is the usual response in any other context. I brought cash, which seems to be the way to go. I've heard there is an extra charge for credit cards ( but don't know that for a fact). I ended up paying less than what they estimated earlier. in conclusion, do the research, call ahead if you have questions, go on Sat. a.m., and chillax while you wait. The kind and professional folks at Rainier Vehicle and Vessel Licensing will take care of you. Just remember...it could be much, much worse.

They charged me $16 for a replacement tab because the first one they gave was defective and…read morewouldn't stick to the license plate. They said they would have replaced it for free if I had come in the same day but my husband and I both work full time so getting the time to get into their office and wait in line for who knows how long is extremely difficult. It didn't change the date of my registration or cost any more than if I had been able to come in the same day to replace but they still had to find some way to rip me off just because they can. Absolutely disgusting and goes to exactly why so many people despise certain government agencies.

OVERALL: 9.67/10 (Yelp converted score: 5/5). This place is a shining example of great, courteous,…read moreand efficient customer service. I'll definitely be back in the future for my licensing needs. After getting turned away at another location (shall be left unnamed), we were trying to get plates for a car transferred to WA from California (2010 Lexus IS250). 1) VALUE FOR MONEY: 9/10. The unfortunate part is that the payment terminal charges $2.25 per transaction (3% of the tx for $75.01+ on credit cards), so I'd recommend using a debit card (flat $2.25). In total, the title registration and plates cost $198 (before the debit tx processing fee). Not bad! 2) QUALITY: 10/10. The staff promptly acknowledged us, and worked efficiently on our case with no hassles or interruptions. The clerk made sure the phone number on record was correct (repeating it back to us) and ensured we understood the expectations (signing, dating the right locations, verifying info, etc) as outlined by the documents. We received our plates immediately after paying the title registration fees! 3) SERVICE: 10/10. We were in and out within 15 minutes - even with waiting for less than 5 minutes outside (there's a max of 6 people in the lobby). We came in to get plates for my partner's car, after she moved it up from her home city of LA, California.

Great business! Quality is good! The value is good and the price is reasonable for all users!read more

This is the kind of spot you want to go to if you have to get new plates. I like the huge spots in…read morebellevue, this has just 3-4 people in what looks like a former garage. They are very efficient and while you might have to stand out in line out side but it goes quickly. Getting there early is essential and avoid the lunch time rush as well. Also bring your checkbook as they charge $$$s for credit cards. The staff is friendly and helpful. Do as much as you can online but if you want a blast from the 1960s this is the place.

This is hands down the best auto licensing place around! Mandy has helped us tremendously with…read morestarting our local car dealership, and she continues to do so every week. Forever greatful for how helpful this place is! We will continue to do business here for as long as possible.

I've been going here for 20+ years and the ladies here are always very helpful and polite. Mandy…read moreprepared a Release of Interest for me and made it so easy. I will always continue to come back here.