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    Alpine Licensing

    3.1 (84 reviews)
    Closed Closed
    Updated 3 months ago

    Services - Alpine Licensing

    Registration services

    Alpine Licensing Photos

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    Jacob W.

    Wow. Initially, I thought that my critical but last second visit to the DOL was turning out to be just like every stand-up routine and stereotype about DOL/DMV. The lady that I first encountered (let's pretend her name is Gertrude) was one of the coldest, most un-empathetic people that I have literally, ever met. Despite describing the story of how my car was stolen to her, and explaining that they stole my plates so I couldn't commute to work if I did not get the plates that night (it was 5:15, they close at 5:30), she treated me with the worst customer experience I have ever encountered. I had not yet transferred the title from my mother to myself despite my name being on the registration I was worried my mother would likely have to be there. Though originally saying her presence wasn't necessary, leading to my telling her not to come, Gertrude suddenly insisted that she had to be present for the renewal to occur. This created a very awkward situation where I had to call her again for the second time in 5 minutes and say "Nevermind, I do I'm fact need you to leave her work early (she's a nurse) and get down here from the Issaquah Highlands in 10 minutes or less." Without warrant, she got more and more aggressive and threatening that if she got there at 5:29 she wouldn't do it. My mother was frantically calling saying that she would barley make it, when Gertrude heard this call, she got up from her desk and walked into the back so that she wouldn't be there until they "closed" as Gertrude reminded me ten times. So is the five stars an accident then? No. One standout employee changed the entire night, overriding the entirety of Gertrude's terrible treatment of us. Ashlyn (not her real name but very close, for management) saw my mother running to the door in scrubs at 5:29 and despite here having being ready to go home at 5:30 she kindly, with a heartfelt smile turned her computer back on and eased us through the entire process. She recommended the relevant forms and expediently filled them out with us while crossing every t and dotting every i. She made the night and deserves recognition. Thank you Ashly(n). You didn't have to go above and beyond but you did so anyway and that means a lot.

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    1 year ago

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    Alpine L.

    Thank you for your excellent rating and review!

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    2 years ago

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    Alpine L.

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    1 year ago

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    Alpine L.

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    1 year ago

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    Alpine L.

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    3 years ago

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    Alpine L.

    Glad we were able to help you. Thank you for your business.

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    Photo of Sara V.
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    2 years ago

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    Alpine L.

    Thank you for your excellent review. We appreciate your business!

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    2 years ago

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    Alpine L.

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    Photo of Lucien D.
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    2 years ago

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    Alpine L.

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    2 years ago

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    Alpine L.

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    3 years ago

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    Alpine L.

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    2 years ago

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    Alpine L.

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    2 years ago

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    Alpine L.

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    2 years ago

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    Alpine L.

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    5 years ago

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    Alpine L.

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    5 years ago

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    Alpine L.

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    4 years ago

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    Alpine L.

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    4 years ago

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    Alpine L.

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    Photo of Jacob W.
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    8 years ago

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    Alpine L.

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    7 years ago

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    Alpine L.

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    3 years ago

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    Alpine L.

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    Photo of Kyra D.
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    3 years ago

    Fast and efficient! Get there close to opening for better wait times. This location is easy to get to.

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    Alpine L.

    Thanks for your excellent review! We appreciate your business.

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    8 years ago

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    Alpine L.

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    15 years ago

    Helpful 5
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    7 years ago

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    Alpine L.

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    10 years ago

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    Alpine L.

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    8 years ago

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    Alpine L.

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    4 years ago

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    Alpine L.

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    8 years ago

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    Alpine L.

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    6 years ago

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    Alpine L.

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    4 years ago

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    Alpine L.

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    6 years ago

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    Alpine L.

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    6 years ago

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    Alpine L.

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    7 years ago

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    Alpine L.

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    9 years ago

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    Alpine L.

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    15 years ago

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    9 years ago

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    Alpine L.

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    10 years ago

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    10 years ago

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    Alpine L.

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    10 years ago

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    Alpine L.

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    7 years ago

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    Alpine L.

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    Page 1 of 3

    Ask the Community - Alpine Licensing

    Review Highlights - Alpine Licensing

    Simple and pleasant process to order my tabs online through the DOL site and then pick them up in this conveniently located licensing office.

    Mentioned in 4 reviews

    Read more highlights

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    Department Of Licensing - Electric vehicle charging available

    Department Of Licensing

    (53 reviews)

    Made an appointment on line,which is definitely the way to go.Employee was very…read moreunderstanding,patient and was able to explain things simply.Whole process in renewing my license took an hour.....40 minutes of which was driving there and back,so,a very prompt process.

    I'm Washington State born and raised on the west side, but been all over this very large state…read more I've had a LOT of DOL experiences all over this state and I am proud (and a little surprised) to say that in my current hometown of Lakewood, WA, I think we have one of the best in the state! Check in is easy and pleasant. The person greeting you (host?) is knowledgeable about the processes, quick to answer questions, and seems to have the needed info available without any issues. While I have walked in when they're busy, they are excellent at warning you that if you don't have time to wait, you may want to swing by on a less busy day. I was VERY grateful for this info the last time I was in, adding my motorcycle endorsement to my license. It wasn't an urgent matter and their computers had been down off and on all morning, causing a bit slow-down. This isn't something they can control, but they took responsibility by warning folks that the wait times on the screen weren't terribly accurate and that the system can go down again and cause a freeze at any time. I chose to come back another day! I did come back, and this last Friday morning, I was in and out in less than 25 minutes!! Big thanks to the staff here that seems really great at their jobs, well-trained, and eager to help. None of the dismissive attitude that seems to be the stereotypical behavior of this type of worker.

    Ballard Licensing - On 2nd floor

    Ballard Licensing

    (269 reviews)

    Ballard

    I moved from California to Washington and needed to do the "moved to Washington?" Thing of getting…read morea WA drivers license and updating registration/license plates. This office is specifically for the registration/license plates portion of that process. I was literally in and out within 5 minutes - insane for someone who is used to CA DMV wait times! I came in with my CA registration, my new WA drivers license, had to walk out to check my odometer (do that when you arrive in their specific strip mall parking lot and save yourself some time) and by the time I came back in with the reading and signed a few papers it had been 5 minutes and I was heading out the door with new plates. Incredible service, really happy about my experience here.

    I got here about 20 minutes to closing, so probably not a surprise there was a long line. All but…read moreone window open, which is good, but only one worker able to turn over customers. The other slots all with the same person being helped until my turn came up. I waited around 15 minutes and hoped I would get my tabs before they closed for the day. Then a few windows opened up, all at the same time. The customers that had been getting helped for 20 minutes or more got processed. My turn at last! But when I walked up, the worker at the window helping me decides to yell out "anyone else here just for tabs? I can do both of you at once. It will be quick!" So she can help the woman who got in line after me, and I get to have a stranger standing 1 inch from me. I have no idea why. There were several windows now open, and only 1 in line behind me. While I had to remove all the credit cards from my wallet to get the drivers license out. I hope she didn't grab one, she was certainly close enough to. Leaning over the top of me because I had been standing in front of the window. From there - the employee ordered me to sign the registration - I need to do that to get the tabs? Never happened before - I've always just signed at home. She saw me hesitate and then asks me "Don't you know where to sign?" Yes, I know. I am just baffled as to why I need to do this now. She did not miss one chance to offer a snide reply to me, yet just handed the form to the person she had come up to join me in line. Did not order her to sign the registration. Offered nothing rude, just smiled and gave her her tabs. In hindsight I should have just told this worker I would wait for the next window. Perhaps she doesn't like people who are not Caucasian? I don't know what else could have generated this odd & negative response from her. I've never had a complaint about this licensing office before - but after this I'm sure any other place offering tabs would be just as good and more than likely better.

    Rainier Vehicle & Vessel Licensing

    Rainier Vehicle & Vessel Licensing

    (33 reviews)

    Mount Baker

    I have lived in many states, and have had negative experiences with privatized tag agencies…read moreelsewhere. I was relieved to find this process straightforward and relatively painless. The process here seemed quite effecient. (it is odd that in Washington, the actual state DMV offices do driver licenses, but you have to go to private tag agencies for tags...or tabs...whatever we call them here) Everyone here was friendly. The line was out the door in the a.m. on a Sat., but it moved along pretty quickly. Please do everyone a favor and do as much research as you can before showing up. And just be cool while you wait. Bring your best energy. We're all in this together, people. No joke, there was a guy ahead of me who was selling like 2 boats and a motorcycle the next day ( a Sunday) and he couldn't find the titles...and he was making it their problem. Seriously, dude? Eariler in the week, I called ahead to get an estimate on what I needed to pay. I did as much research online as I could also. A real person answered the phone and gave me a pretty high number. They quoted a vehicle with a higher trim level than mine, just to be on the safe side. If I recall, I kinda got a little prickly on the phone because Washington taxes you on the value of your vehicle (excise tax), even though you paid for it already a long time ago. What the hell? it's basically as sales tax you pay over and over again. Doesn't matter what you call it. Even though I was noticeably irritated, the person at Rainier was cool about it and didn't push back, which is the usual response in any other context. I brought cash, which seems to be the way to go. I've heard there is an extra charge for credit cards ( but don't know that for a fact). I ended up paying less than what they estimated earlier. in conclusion, do the research, call ahead if you have questions, go on Sat. a.m., and chillax while you wait. The kind and professional folks at Rainier Vehicle and Vessel Licensing will take care of you. Just remember...it could be much, much worse.

    I would highly recommend this office for all of your WA state vehicle registration and license…read moreplate needs. I was helped by Jennifer; she was super knowledgeable, friendly, and was able to complete the services I requested. Much better experience than the office I visited in U-District. Thanks Jennifer!

    Alpine Licensing - registrationservices - Updated May 2026

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