Thanks Dr. Smith Always thorough and friendly with my double…read moreaddition. Bert and Ernie enjoyed their visit

Very knowledgeable people, great customer service and helpful with information on my new puppy…read more Thanks guys!

Awsome so happy with this clinic. Peanut is terrified of…read morevets. But Dr kolla was amazing and the staff is the most kind and caring. I decided also take my trama rescue cat Java to the vet they literally saved her life and the vet tech Gail was so amazing she was able to handle and examine my little java. Dr.kolla and this clinic I highly recommend. I had a dental and s lump removal for peanut and respitory infection for java . I have 0 complains and all positive feed back. I've been to many many vet over s span of 30 years and this one is the best so far. Thank you all west brook staff . You are the best

My experience with Westbrook Vet Clinic started out great - initially…read more Staff was really friendly and they were all excited about her, as they had never seen her breed before; a Black Russian Terrier. I then booked an appt. for her required second set of shots. (note: I spent quite awhile at that first visit, as what dog lover doesn't love to talk about their dog? LOL. I felt they were a bit 'heavy handed' about the insurance. But take it or leave it right? As it turned out - to get insurance for my dog; with a $250. deductible it would have cost me ONLY $500. plus per month. I just about fell on the floor. I was stunned that anyone could say that with a straight face. Seriously?!?! Obscenely ridiculous. I don't know anyone - with or without tons of money who would EVER consider paying such extortion-like prices.) However, the part that left me VERY UNIMPRESSED was that when I went in for my appt. (you know; pre-booked for that specific service?) The vet was friendly and examined her in a small exam room. He gave her the kennel cough nasal dosing and then proceeded to tell me that they 'were out' of vaccines. Sooooo NOT COOL!! But stuff happens and although I wasn't thrilled to have to return again; it was not the end of the world. Right? So, I return when the vaccines 'came in' and I was stunned to have a 'woman from the front counter' (what were her credentials? was she a vet tech? She didn't clarify anything) She just took her leash from me and promptly WALKED AWAY WITH MY DOG (not inviting me, the owner to follow or otherwise) she went into one of the exam rooms and passed thru the rear door (closing it behind her) I, of course followed, thinking 'what the heck are you doing lady?!?!' I open the rear door to their back room - where I said "Um, I want to be WITH my dog and SEE the vaccination" and there she was giving her the injection! Of course she may well have been a trained vet assistant but I'll never know! She was quite arrogant about the whole thing and acted like I was making a big deal out of nothing. I PAID for a physical exam and expected the VET to give her the injection. (I can go to G & E Pharmacy and obtain my own vaccinations for about $9 bucks. *** I have owned dogs forever and done this countless times in the past; when my pets were in great physical condition (you cannot do rabies yourself, but I had never taken any of my dogs out in the bush or forested areas so I never had rabies shots done) Needless to say, the 'in-stock' preparedness was a big FAIL but the 'woman-at-the-counter-walking-away-with-my-dog' (without explanation) was ENTIRELY UNACCEPTABLE. I have dealt with vet techs and have no problem. But in this case who knows what her training was? The ONLY reason I go to a vet is for 'THE VET'!!!! Never again. - TERRIBLE CUSTOMER SERVICE - I DO NOT RECOMMEND THIS PLACE FOR ANYONE - VERY POOR COMMUNICATION SKILLS They blew it, period.

We love Paws Pet Pad, but more importantly, our yellow lab Brody loves loves it! He plays, rests…read moreand plays some more! Comes home happy and tired - usually an early bedtime on those days. Also great for sleep overs! The staff are awesome and are accommodating as they can possibly be.

Paws Pet Pad is absolutely fantastic. We had a bit of a travel dog emergency with flight…read morecancellations that had us frantic about getting our 2 dogs from BC to Nunavut (without us due to quarantine restrictions). Without ever having met us, Jen stepped in and made short notice accommodations to go get our dogs keep them overnight, and make sure they got on their new flights at the crack of dawn. It was so far above and beyond the call of duty. Jen was fantastic to communicate with and the staff sent us pictures and a report card to assure us the pups were doing great there. We can't recommend Paws Pet Pad enough and are eternally grateful to Jen for her generous help. Thank you soooo much Paws Pet Pad!

Amanda and Travis are wonderful - they love sharing their knowledge of products. You can tell…read morethey're passionate about business! They give one on one attention, and their dogs Sadie and Bear are extremely friendly so bring your pets! There's a little bakery shelf full of goodies for your dog, a variety of treats and toys, and a selection of sweaters for the cold weather. We left with treats, monkey socks, and a Christmas sweater. Such amazing service - we'll definitely be back!

I frequently make the trip out to Leduc to this specific Bone & Biscuit because of the lovely,…read morehelpful, knowledgable staff, and the large selection of product. They carry everything my pets need, and have recommended many products that have helped with my dogs allergies and itching. I recommend this location to all my friends and family!

If I could give it a zero I would. Took my dog here for a 10 day board and train session as Paws in…read moreParadise was highly recommended to me. It was not only a beyond frustrating experience and I do not believe my dog was treated very well. The lack of communication from before my dog was even dropped off should have been enough to tip the scales, but with such high reviews for Monika Stuehler (the owner), I simply brushed it off. When I dropped my dog off, I wasn't able to meet Monika to discuss the issues about my dog, and I wasn't able to show the commands / hand signals that my dog did know. Half way through my dogs stay we were supposed to go in for a training session and then another session upon pickup. Monika called that morning to cancel on us and said she would be in contact to set up an appointment. Well 9 days into a 10 stay, we still hadn't heard anything. Finally at about 8pm she tells us it's a go for tomorrow. We show up the next day and Monika is not there, just someone else to give us her excuse and give our dog back. Once home with my dog I notice she has sores on her face from where a muzzle or halti would be so either they had something too tight or they were pulling on her aggressively. These wounds were wet with pus so they were fresh and easy to see. No one mentioned any of this to me, I was always told she was doing well. I have no idea what my dog was taught, if anything. I have no idea why my dog has sores on her face. I have no idea why my dog wouldn't let me pet her for two days. I have no idea why I didn't get to meet the person my dog was staying with. And when I try to reach out for someone to contact me on Facebook, my post gets deleted and who is the only admin? You guessed it, Monika. I wouldn't doubt if this post gets deleted. Do not go here. They are very unprofessional and I do not believe they treat all the dogs with respect. If I could attach pictures of how sad my dog looked on her stay, and the small area she was in with 10+ dogs next to a janitor pail and mop, I would, but I can't.

There is a new owner and a new name for this place. I have seen how the dogs are treated and they…read moreare loved like family. The owner Greg is amazing with dogs and really puts his all into the business. I wish them all the best.

I wanted to update for anyone else who has an iggy from Donna and may be having health issues. My…read moresweet girl passed away last August 2022 very suddenly. She declined RAPIDLY overnight for seemingly no reason. Our wonderful vet did all they could to try and save her but she was past saving (nearly comatose when we got her to the vet). After they ran her bloodwork, they said it looked like she had Addison's disease and was in crisis. This disease fits Nova's lifelong issues... Loss of appetite, vomiting, diarrhea, weakness (her legs would sometimes give out when walking in hot weather), alopecia (hair loss), etc. Addison's disease is a GENETIC CONDITION. The most common cause of Addison's is HEREDITARY. If you bought a dog from this awful woman and they have any similar symptoms, PLEASE get them checked for Addison's. It is not a standard test and is a rare condition. It is treatable once diagnosed. I will forever hate myself for not connecting the dots sooner as I lost my girl when she had just turned 12. Please do not buy from Donna. Regal Hounds claims to be new owners as well - THEY'RE NOT. Do not buy.

I rescued a 7 year old stud dog (italian greyhound) from this breeder as I wanted to adopt an older…read moredog, but when I saw him I knew I was rescuing him. He was fully covered in dirt, the tips of his ears were cracking, he was half bald losing his hair and his teeth were in very bad shape. Donna Smith, the breeder, told me this dog had never had a bath in his life. in 7 years. He also has a cough probably because of all the dirt and dust he was living in constantly. When we were there my mom asked if she could see some of her Pinschers because she loves those dogs too, and Donna said we couldn't go back there where they are kept because "they will bark and the neighbours put up with enough already." Even though it was pretty clear it was because she didn't want us to see how bad the dogs live back there. When I got him home and we went to the vet, we were informed he had a cryptorchid which is where one testicle is still in his body; this is bad for several reasons, like it could have a cancer risk and normally if dogs have they say to get them neutered asap and they should not be bred because it can also is hereditary and can be passed on. I then told Donna what the vet said and that he shouldn't have been bred in the first place, and she said "the vet doesn't know sh*t" so.... apparently she thinks she knows more than vets. Donna Smith needs to be stopped and is not a good breeder, all she cares about is money. She is also taking care of so many dogs, horses, and rabbits alone and should not have that many animals because they're probably all getting neglected.

So glad i came here! Zeus was in poor health when we found him. My regular vet ran a bunch of…read moreexpensive tests and found nothing. I looked around, but no one seemed to want to help us, so I came here on the recommendation from a friend. Finally, some solutions, and at prices we can afford. The staff were excellent, and Dr. West is a fantastic listener, and he just put us at ease. The parking is terrible, but I'll just show up earlier to get a space. It's worth the trip.

The clinic isn't open on Saturday and I can't confirm the cost of the surgery. However, it's likely…read moreclose to $500 which I think is too high of a cost with high inflation.