My review is only for the Sunday night buffett: I did not stay in this very unique hotel. The setting for the restaurant is amazing: I have never seen anything like it. The waterfall was an impressive backdrop to multiple seating options. The buffett was horrible. At $35 per person: selection minimal, pulled pork so dry (and no sauce), salads: mushy. Presentation of the food on the buffet table was sloppy, poorly done and inconvenient. I still can't figure out the dessert: trifle??? It was fun being outside on a gorgeous night with fun people and a good band. The craft beer promotion was also very poorly done. Set up was right beside the band, so you couldn't hear a thing the promoter was saying. The samples were hot, so they tasted terrible. We had a passionate waiter who we enjoyed. Given the hotel reviews, it sounds wonderful. Unfortunately, the Sunday night buffet was overpriced and tasted awful. read more

The drinks, the food (shrimp tacos) best ever!!! This is a best keep secret type place and one you cannot afford to miss!!! read more

Ledges Hotel - Shrimp Tacos and muddled cucumber martini amazing!!! - Hotels Near Me - Hawley, Pennsylvania

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Lots of promise but ultimately this place is, as my girlfriend likes to say, Amateur Hour. The Good: - The BEAUTIFUL view behind the hotel - Room and common space were very clean - Complimentary yummy croissants and tea in the AM - High quality in-room toiletries - Modern amenities like a nice-sized flat screen mounted on the wall, and a rainfall shower head - Friendly staff for check-in and check-out The Bad: - Complimentary coffee was weak and kind of gross - Privacy door hangers don't stay put on the doors - Limited privacy/lack of any kind of view on ground floor rooms - Overly modern decor makes for a sterile, office-like environment - Large parking lot, but no "Guests Only" designated spots, making it difficult to find a good space once the restaurant was open And The Ugly: - This is a MICRO sized hotel room large enough for a full-sized headboard with attached night tables and not much else. No closet, no dresser, no full length mirror, no sitting chair, only one hook in the bathroom...there was a hanging rack for clothes and a very small, low to the ground coffee table for storage. - Hairs stuck, like practically woven into the fabric of, every single towel we had (eek!) - Low quality, scratchy bedding and cheap materials used for bathroom doors - Getting there! Roads and signs to Ledges are not well-marked and when we finally thought we found it the gate was locked and we had to drive around in a loop AGAIN to get into the parking lot Overall this place needs to undergo some serious user experience testing and take into account whatever recommendations come back to them. Unfortunately, they can't rely on views & history alone to make this place work. read more

The place is beautiful & very scenic. We attended a wedding & it was done excellent. The staff left out a few small details, but that is expected. The scenery was awesome. The food was fine. Nothing outstanding. But, the facility made up for it. I thought the room was on the small side. If you get the loft, the spiral stairs will make you dizzy. Worse if you had a few drinks. YES....definitely a nice place & recommended. read more

I stayed here for my birthday and loved it! The room was gorgeous and had a great view of the waterfall! At night, you can sit around the fire pit and listen to the water! I would definitely recommend this place to anyone traveling in the area! It's a hidden gem! The staff and area are great! Hiking trails, horseback riding and good restaurants are close by and convenient! If I'm ever back in the area, I will definitely be back! read more

Friendly staff, clean room, but certainly not worth the price. The room that we got is set up as a duplex 2 bedroom suite. The bedrooms are on the second floor. There's a steep spiral staircase connecting the 2 levels. What we really appreciate is that on the 1st fl, there's a full kitchen with microwave , fridge, oven, dishwasher, stovetop and dining table with 5 chairs. We also appreciate the free wifi and playpen for our baby. What we are not too crazy about are the outdated furniture/decor (they advertise modern style) and not-so-optimal heat (adjusting thermostat doesn't seem to do anything and they need to supplement with space heater ). read more

Tucked away in a semi secluded area Ledges Hotel is simply beautiful. The staff is very attentive. Architecture simply beautiful. The establishment has a nice home feel to it. With a fire burning, a nice cup of tea and a board game to play. In the morning we drank tea while watching the falls on the deck. We found this great establishment via Groupon. read more

Cannot say enough great things about this place! My daughter had her wedding there this past weekend and it was truly memorable. Food was amazing and so was the views! Staff was courteous and helpful.will be back again for a long weekend! Worth the trip! read more

İt was amazing so cosy and comfertable it felt almost like home, special thanks to Patricia at the front desk such a lovely sweetheart who cares about their guests such a great personality. We will definetly come back and enjoy this secret place as escape from the city. Everything was absolutly worth it read more

Ledges Hotel - Check this place out if you want to really relax and lay back - Hotels Near Me - Hawley, Pennsylvania

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You can sit on the deck for hours staring at the waterfalls. I like the fact that they're repurposing an old building. The staff is extremely nice and accommodating. The deluxe suite nearest the falls has a tent blocking some of the view which I chose anyway. I didn't expect however that we couldn't open the windows to create a breeze or hear the falls. I spent over 3 bills on a room which I think was worth probably two and some change max. The restaurant was closed in June on a Tuesday which S&cked however it's clearly marked on the website. I really went back and forth between 3 and 4 stars. I go back to the details to get to three stars. The coffee in the AM had grounds in it. It was good but nonetheless. The windows not opening. The restaurant not being open (not their fault). Maybe if I stayed there on a Wednesday I would give it 4? read more

Ledges Hotel - The view from one of the deluxe 1 BR suites. - Hotels Near Me - Hawley, Pennsylvania

SPECTACULAR! Lovely a home away from home - clean modern and set in a jewel of a location. The glass factory from which this hotel was retro fitted has been careful to take pride in this notion EXCEPT in the bar downstairs the original cut glass collection they have is NOT displayed well.. The case was dirty and the glasses misaligned. I hope they have corrected this as I mentioned it to the front desk. They said they would and if someone goes there can you check to see if they did what they said they would and let me know!?! read more

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Wonderful experience! We booked through Groupon. From the front desk to the room everything was romantic & relaxing. Very clean & updated. The charm was left from the old glass factory. You can sit outside enjoy the waterfall or play board games & sit by the fire place. The restaurant in the hotel was do delicious with great staff. It won't break the bank for tappas. We ordered 2 drinks & 5 tappas and it was under $100. I will definitely go back again! read more

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What a fantastic boutique hotel! ABSOLUTELY GORGEOUS! The pictures are good, but in person it is spectacular. The hotel is on the edge of a waterfall and each view is beautiful. Serenity is easily found. We did a girls trip and 4 of us shared the 2 bedroom suite. There was more than enough room, beds, roll away couch, full out beds, whatever works. Full kitchen. Affordable and comfortable for family, friends or escape. Definitely a great venue to consider for a wedding or family reunion. Area is pretty. We misjudged the distance to white water rafting, but were close to amazing parks, the lakes, canoeing etc. Continental breakfast included & was delicious. Game room. Loved it! Will definitely get there again! read more

Glass Bar/Restaurant, Harley, PA Captivating view; Captive audience. 40 minute drive from Cresco PA. What can go wrong with a vista like this? LOTS! Let's start with SERVICE. I call 4 days in advance for our special anniversary Saturday dinner. . "Reservations!" "Oh, darn, all booked up Saturday, how about Friday?" Completely open" " .-" 7 o'clock ?. " "Perfect". "See you then!!!" We arrive at 6:50. The line is 6 deep for Doug, host, custodian, trouble shooter. " Go wander around the falls, have a drink. We will find you!". Red flags were fluttering but it was our 9th anniversary, so "whatever". 4 deep queue for the bar, so we wander for 15, then come back and finally get a drink. Wander some more. Like 30 minutes more. We sit and gaze and realize there are many other people sitting, gazing and wandering, and wondering, what the f.....like Night of the Living Dead, but smiley people because this is the place to come for romance, celebration, festivity! The setting is spectacular! At the hour waiting mark, I see Doug replacing a propane tank, and I let loose. If I heard him say, "I'm doing my best" or "I'm on your side", less than 5 times each in our 3 minute exchange, I heard each 10 times. I tell him it's not personal but about their reservation system and if they have only 2 deuce tables at 7PM, don't book 5 reservations. He's profusely and repeatedly apologetic. He's been in this movie scene many times before. Red banners wafting. Anyway, at the 70 minute mark, we leave, no food, as we were sure getting food would take as long as getting a table. Yes, we were quite pissed off but happier about leaving and not being a pawn in their overbooking, airlines-like method, although I'm sure, not as contrived. In all fairness, others who recommended Glass have gone EARLIER, like 5 PM and have had no problems. Good to know but better to know if that you make a reservation, for ANYTIME, you will, within a "reasonable" time period, have a table and get served. Standard protocol. read more

This place looks great on the internet. It looks just as good in person. But if you want to stay in a hotel the knows anything about the hospitality business, Ledges is a bad choice. 1. As a waiter of 6 years, I had the worst service in Ledge's "Bistro" than I can ever remember in any other establishment. I got far better service in a cheap bar in town, and the burger only cost 3 bucks. 2. They have tried to move me from room to room, and even to another establishment that they own. They have no idea as to what they're doing, but they do charge the big bucks for their lack of knowledge of what hospitality means. 3. Beware of any hotel that charges over $200 per night, but offers no breakfast. Even the cheapest of cheap motels offer something other than coffee with no creamer in the morning. 4. No "do not disturb" hangers available to hang on my door. Someone came in and stole from my room this morning. Is this place really a hotel??? Great looking place, but beware of know nothings and thieves.. read more

I called the hotel to make my reservation and specifically asked for a room with a view. They said all they had left was a room with a partial view so I accepted. When I arrived at the hotel, I found the room had absolutely no falls view at all. In fact, the window was right in front of the dining area so I had to keep my curtain closed the entire stay for privacy. The room was also extremely small and there was barely anywhere to set my luggage. I heard the restaurant in the hotel was good but it closes at 9 which is pretty early for me. There are not any other restaurants nearby that are open late but there is a town with some fast food options about 15 min away. When I went to checkout, there was no one at the front desk and I waited for about 10 minutes until the receptionist finally showed up. It was nice eating breakfast outside on the deck by the waterfall but that was the only redeeming thing about this place. I agree with another reviewer that said it would be nice if there was designated parking for hotel guests. The lot gets pretty crowded with customers who are there just for dinner. read more

Very nice place. Great greeting. Approached the bar for a drink, bartender ignored us, and was very rude when we ordered our drinks. Enjoyed the scenery very relaxing! Went to the bar for another drink again bartender was so rude and angry. He ruined our whole experience. When I shared this with another person they said the same thing. We were really looking forward to having a nice evening there. Oh well, may give it another try hope the same bartender isn't there! read more

My Significant other brought us here to surprise me for my birthday. Located in the old glass factory below the former silk mill...upon check in we were met with a very heartfelt welcome Alana, who check us in, took us on a brief tour and then showed us to the room. Or I should say suite. We had the corner suite room 202. Perfect view of the falls and the lower decks. The 2 story room was clean and spacious with a slightly more contemporary decor but not so out of place for a building dating back to the 1800's. The only thing we had issue with was getting our large suite case up the spiral stair case. Other than that, the master bath was awesome with a nice big soaking tub. Definitely recommend this place for a nice getaway or event. read more

What a great experience. This hotel was everything they said it would be. From the friendly staff to the continental breakfast everything was just wonderful. The girl at the front desk (Terri) went out of her way to my my experience her a rememberable one. I'm so please with the service and the rooms. I will definitely stay here again and will tell all my friends to do the same. read more

Ledges Hotel - The waterfall was frozen solid but it did not take away from it's beauty. - Hotels Near Me - Hawley, Pennsylvania

We went here for our anniversary in March and have nothing but postitive things to say about our stay. From the front desk to the room, to the food and drinks the service and comfort level was high. Doug is a great bartender and before we knew it our happy hour led right into dinner, which was delicious and helped us soak up the alcohol. The room was nice for the unique location, however we would most likely not choose the closest room to the common area since I am a light sleeper and the foot traffic in the morning woke me up. The unique location and scenery is something that must be experienced it person and we hope to make a trip out there again soon! read more

Ledges Hotel - First room (from lobby) - Hotels Near Me - Hawley, Pennsylvania

This is one of the nicest, most serene hotels I've been to. The location is perfect, the falls are so romantic & the history is fascinating! What made this stay even more special was Barbara. From the moment we walked in she was friendly, smiling and informative. She gave us a tour, history on the hotel & was friendly as could be. She also helped my now fiance set up the perfect proposal & recorded the special moment for us. We can't wait to come back this summer and create more beautiful memories read more

What a fantastic place on the outskirts of a quiet town! Other reviews talk about the small rooms, but the breathtaking views from the cascading porches and the spacious and accommodating great room with games and snacks keep you out of your room most of the time. We stayed on a weeknight when the restaurant, Glass, was closed but had a chance to hang out in the space and get some drinks from Pete at the bar. We hope to make it back for the Blues and BBQ. read more

Ledges Hotel - Hotels Near Me - Hawley, Pennsylvania

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This place is special. The bar is beautiful and inviting. The decor is clean with wood and stone accents. The view and atmosphere is very attractive. And the menu is a delight. Try the lamb sliders! I love it. read more

Ledges Hotel - Ledges restaurant and hotel - Hotels Near Me - Hawley, Pennsylvania

I LOVE this place! Everything is so modern and just beautiful. My husband is very picky when it comes to the places we stay, and he loved it as well. We got one of the two floor suites with the Jacuzzi & kitchen. The views are amazing and it is so nice that the hotel is really tucked away. We loved that it felt we were far away in the mountains but still had all the modern commodities from home. The staff was so accommodating and friendly through the booking process and during our stay. We didn't have much to do in the area since the weather was still cold, but it was so worth it. We will definitely be back. read more

Small plates but not overpriced! Get the Brussels sprouts and mahi mahi, lamb chops weren't my favorite

Loved our time here! We first heard about Ledges while staying at nearby Milford, PA. Tucked on the side of town along a small river, Ledges Hotel was converted from a glass factory to a hotel and restaurant. I *love* how they integrated their outdoor patio space with the babbling mini-waterfall out behind the hotel. A few things to keep in mind: - Sophie at the front desk is awesome!! She was so friendly and helpful with info on things to do around town. - It's important to get a good room. Most of the rooms downstairs were not that appealing (too small, faced the parking lot, no privacy). The two-story rooms upstairs are totally worth the splurge. - Food at the restaurant is good but not great. Atmosphere was better than the food. Though, I do admire their efforts to cook seasonally. - Get vouchers ($12 per person) for breakfast at their sister hotel, the Settlers' Inn. Smoked trout and eggs! - There's not much to do in Hawley, PA. The main activity I recommend is chilling out on the top deck at Ledges (rocking chairs!). When you're ready for a break from that, you can go check out the old silk mill or go bike-riding. A short walk up a hill from Ledges, the old mill is a mix of shops, a gym and offices. The coffee shop and the grocery store were my faves there. The other cool thing was that Hawley has a bike share program. It's free, and the program just started so the bikes are pretty new. You can pick up bikes at Ledges or the Settlers' Inn. read more

The best thing about the The Ledges Hotel is the beautiful river and the history of the mill. The rooms are very clean and modern. Unfortunately the hospitality is not so good. No warm welcome thats for sure! Staff needs some serious training!!! The most friendly person there was the kid filling your water glass at bistro. read more

Went to the ledges restaurant last night. Worst experience ever. Sat on my chair and it broke apart and I fell to the ground. Only the woman who sat us came to see if I was ok. No one from management. The service was awful. All we did was wait for what we needed. The check reflected a COMP of $26. No explanation from anyone. As I write this I am sore and angry that this was not properly handled. All it takes is a kind word and and an apology. I gave them one star for the water folks who kept our glasses full! read more

Beautiful place and very and helpful friendly staff. I would stay again ! Just a tip... cable instead of satellite or whatever we had. Not so many tv choices when you are in the room. read more

Great hotel. Very secluded, somewhat hard to find, but worth the journey. Very low key, not much nightlife around but great for a winter getaway. Rooms were small but clean and updated. Got an upgrade for free. Very accommodating staff. Would definitely come back and recommend for friends. read more

Bbq, brews and blues Sunday night event is awesome!!! Great food, views and music!!!

Amazing! The staff was amazing (especially Christina and Patricia) and very clean and beautiful! It was very well appointed and our romantic weekend was perfect at the Ledges!! We will be back! read more

This place is beautiful, very therapeutic, relaxing and courteous. Yes, they could make it better with breakfast and body wash. And they could use more street lights. But, all and all it was great. read more

Intimate and modern decor with gorgeous natural background. Bistro is great for small plates and oh those truffle scented fries.

In from Philly, this place is magnificant, the food and service were above expectations and our jaws hit the floor when we saw the amazing views, just beautiful. Hard to believe a place like this exists, can't wait to go back!! read more

Spent our anniversary here, just wanted to get out of the city for a night. The staff was super friendly and accommodating from the moment we checked in until the money we checked out. We both work in hospitality and the service was first class and friendly. Rooms were modern, well appointed and the restaurant on site was great. Would definitely recommend! read more

Great experience! A lot of intention to detail! Fantastic flavor pairings from the chef and server Megan was very knowledgeable and focused.

A maze to get here but for a good reason!! Quiet, zen gem!! We came on a Friday night nice live music inside. Crickets and waterfall outside. Old fashion made just right. Not much on tap but has a good craft bottle selection. Menu made for people like us who love to try everything on the menu and even better for large parties with the same trait! Small plates meant to savor and use every tip of ur taste buds. Truly enjoyed this magical night at the Ledges! read more

What a gem in the Poconos. Absolutely loved it here. The ambiance and the food were exceptional. Would have given it 5 stars if it weren't for the sub par service. But will definitely be back for more great food and views. read more

Beautiful setting for a lovely hotel stay in Hawley, PA. The grounds and the terraces overlooking the waterfall are really gorgeous. The warmth of the hotel holiday decorations and the staff that catered to our every need made us want to stay even longer. The rooms are spectacular, especially the larger suites. 5/5 stars, would definitely visit again. Special thanks to Anne at the front desk for taking care of us during our stay! read more