The Pines are filled with great times!! It's all about the lake!! There is a heavenly feeling about…read moreswimming underwater in the lake with the sunlight shining through the water, truly amazing!!! Like Arnie says I'll be back!!!

Reviews of super honesty, from a guest for a day…read more Not good: Trying to get there. As soon as you get to the edge of the property, you are navigating a maze of tiny signs in Woodloch handwriting, trying to figure out where to turn to sign in. I made a couple of wrong turns. Once I got there, I had to figure out where the door was. Signing in was actually quite painless, mainly because other family members had signed in moments before, but I didn't get a map so I was lost the rest of the time, depending on others to navigate around (and we definitely had questions). Event timing. I missed out on a couple of events because things we wanted to do were double-booked. Then we had off time when nothing was booked. Why not spread things out throughout the day? Events themselves. We thought bowling would be fun. It was a hollow ball so that anyone any age could roll it. The bad bowlers did better than the good ones. That's what made me miss trivia, though perhaps that would have also been no fun. Okay: A nice house we got, though the living room had a bunch of wasps outside the window so I was definitely not happy there. Clear your nests. Also at least one of our cards went bad, but I wasn't staying more than a day so I didn't have to worry about that. Beers. A couple of locals, just poor selection overall. Good: Pools. Multiple. All ages, all temperatures. Too crowded outslde? Go inside. Three different hot tubs. Kiddie splash area inside, which added to my family's enjoyment when I accidentally discovered it while wandering inside to use the restroom. (Part of that being lost problem. Lack of signs for anything.) Food. Though it went on my family's tab, they will feed you whatever you want for whichever meals you sign up for. My family will enjoy breakfasts and dinners to their hearts' content. Very high quality meals. You are assigned a table and a server, for whatever that's worth to you - definitely one less way to get lost! But if you don't like your server... I'm willing to bet they would work something out. Guest service was not a problem. Overall: I am being a little generous in stars because resorts are not my thing. But this place is in desperate need of an upgrade in signing everything. Post maps in more places. Upgrade your experiences and spread them over the course of the day. For now: You have been warned. Good luck.

AVOID THIS DISASTROUS PLACE AT ALL COSTS!…read more During our stay, we have not seen the owner, housekeeper, or anyone who works at the Inn at all, in any way, shape, or form whatsoever - including at checkin and checkout. In fact, they instituted a "contactless" check-in and check-out where a code is texted to your phone to access the room. We are unsure why anyone would choose to work in the hospitality industry if they are so keen on avoiding any contact with their guests. It made the experience feel cold, impersonal, and frankly eerie, as if we checked into a haunted house. Usually, the best part of staying in a bed and breakfast is the breakfast. Unfortunately, that was the worst part here. The hotel said that due to "light construction," they won't be serving any hot breakfast but would offer what they claimed would be a "continental breakfast." In reality, this consisted of Folgers Keurig K-cups, store-bought bagels in a plastic bag, defrosted boxes of Jimmy Dean sandwiches (which should be stored in a freezer but was stored in a fridge instead), and a few travel size cereal boxes. It is important to note that they didn't have any milk available for the cereal, nor did they have any regular sugar (only Splenda). These offerings are nowhere near adequate to be considered a continental breakfast. We wound up eating out at a local diner instead. Also, there were no signs of there being any construction, so the lack of hot or continental breakfast felt like more of an excuse. There was also a pervasive cigarette stench in the room. Our room was listed as "smoke-free" and also had "thank you for not smoking" signs in the room. However, there was a cigarette stench so pervasive throughout the entire room that we resorted to opening the windows in 20 degree weather to attempt to get the stench out - to no avail. It made my clothes smell like cigarettes even when I got back home. Speaking of not having any contact with the inn staff, we also ran into several issues that needed housekeeping to address. There was a phone number listed to call for but no one ever bothered to pick up, so you are left to fend for yourself: First, the shower in our room was not working. The guests next door were kind enough to come in and figure out the problem. Additionally, we needed more towels and bar soap for the sink, which they never bothered to replenish because housekeeping is nowhere to be found. They also never provided any tissues in the room. Finally, the mattress was as hard as a rock which wound up hurting my back. Because of the mattress and because I could hear everything from next-door and upstairs guests, I got essentially no sleep during my stay. It is truly tragic and a shame just how far downhill the Brookview Manor has gone. It is abundantly clear that the inn was in its heyday when Marty and Gaile owned it. There is an old notepad with notes from prior guests, thanking Marty and Gaile for their hospitality and excellent cooking over the years. Our experience could not have been further away from that with the new owner.

Stayed at one of the cheaper rooms with shower. No maid service for 2 nights. 3 flights of…read morestairs not advertised. Old fashioned pleasant motif. One rooms bathroom was in hallway. Saturday breakfast outstanding...fruit cup, oatmeal, bread casserole, hot scrambled eggs, kielbasi, coffee, juice. Sunday morning..fruit cup, 6 mini store bought muffins, lukewarm scrambled eggs, country sautéed potatoes with skin, 3 half sized bacon strips, juice,, coffee....not impressive. Could not contact B&B directly. Needs more staff. No one to check in or out. One door left open 24 hrs. Grounds ok. Building needs overhaul.

I got a 50 minute signature massage and it was amazing. Angela was super professional and made me…read morevery comfortable. The amenities are top notch and everyone we encountered was so kind. Definitely a great pamper day!

Also, if you try to post a review or comment that isn't entirely positive on their FB Fan page they…read moreWILL DELETE IT AND BLOCK YOU. After five days and four nights at Woodloch, here's my honest review! After reading all the rave reviews about the food and incredibly friendly staff, I had high expectations. We stayed at The Springs in one of the houses through Travelzoo, without the dining plan. The accommodations were beautiful, well-equipped, and the staff was great whenever we needed anything. We especially loved the balcony overlooking the woods and the beautiful fall foliage. Unfortunately, the Main Dining Room was a major disappointment. Unless you're on a meal plan, breakfast, lunch, and dinner are priced separately, and the pricing isn't very clear. Dinner was around $70-$90 per person, and we had to ask around to get the exact price. Everything is added to your room tab and billed at the end of your stay, with no separate bills provided even if requested. Gratuity is also added to the final bill, which wasn't made clear upfront. For that price, we expected much more. The food was very average, with some dishes tasting prepackaged or reheated, and our waiter was unnecessarily short with us. On the plus side, Pines Pizza was really good, and the market had convenient, reasonably priced food that was surprisingly good. We also expected more organized activities for younger kids. The kids' room was open for crafts, but there wasn't a staff member leading activities, which is something we've been lucky enough to have at other resorts. The property itself is beautiful, the sand area was incredibly clean, and we really enjoyed the evening shows. I probably wouldn't stay here at the regular price, but I would definitely consider coming back if I found another good Travelzoo deal. We'd also be interested in trying a different season or time of week.

The house itself was very historical which We enjoyed. The owners were very hospitable and…read morewelcoming. The rooms were clean and beautifully decorated. The food was delicious and healthy, fresh and locally farm raised. If you are in this area you will enjoy your stay at the property. Thank you Janet

I found this B&B by chance and I am glad I did. We needed to come out and pick up our daughter from…read morecamp, and this was the ideal location to stay the night prior to pick up. The owners were friendly, hospitable, and professional. Breakfast was homemade, which is such a treat when you are traveling.

I wish I had read the previous review on this bed-and-breakfast prior to booking last weekend. My…read morehusband and I just stayed overnight and we will not be back. We checked in midday so we had the benefit of having daylight- making first impressions less creepy. We were the only ones in the bed-and-breakfast, as far as we could tell . Not a sole insight. There was no degree of security. No codes to enter, etc., after reading a taped message on the front door, we entered and eventually found our room. I truly love old / historic homes and Inns. I usually offer them quite a bit of Grace..... Despite outdated furnishings, our room appeared clean and the bed was comfortable. The air-conditioning worked well and there was a small room refrigerator. Surprisingly, no musty smells. The bathroom is in need of some serious repair. The sink is chipped and rusty and the shower tub- well, it's is far from a shower. We showered late that night and despite the timing, there was little water flow -more like a trickle by the time my husband showered. We had no idea when breakfast would be served - since we never saw anyone. We just wandered down the next morning. The breakfast dining room, where we were to eat, had a trashy movie playing on the TV. I got up and changed it . The breakfast was subpar with low level of supplies - tea, etc. We are willing to pay more for a room knowing breakfast is included. We should've dined out instead. I have one more true life commentary - there was a table in the hallway upstairs that appeared to be an amenity table - boxed hairdryer and box of Trojans. I thought it was a prank for someone staying at the Inn at first, however, later realized - don't think so. Time to Class it up several notches, Wayne on Main!!! Honesdale is a fabulous historic town. The Inn has tremendous potential - if only some sweat equity and thoughtfulness was put into it. Our overall experience was similar to that of the Twilight Zone. Perhaps you should look elsewhere.

We booked this property through Hotels.com based on its strong rating, but our stay was extremely…read moredisappointing and concerning. When we arrived at night, there was no one present to check us in. A sign directed us to walk several minutes down a cold, dark street to another hotel for check-in. We had our 11-year-old daughter with us, who was asleep. At the other hotel, no clerk was there. After waiting about 15-20 minutes and calling the number provided, a bartender from the adjacent bar eventually came to the desk. She appeared visibly intoxicated, said she was only the bartender, and was unable to help us check in. We returned to the original property. The instructions said our name and key would be at the room, but there was no name on any door and no key waiting. After knocking on doors, we eventually had an uncomfortable interaction with someone associated with the property and were finally given a key. The room itself had serious maintenance concerns, including loose/exposed electrical raceway in the shower area, cracked paint, brown water in the toilet, a cramped bathroom setup, and an overall condition that felt poorly maintained. I rarely leave negative reviews and understand small inns are difficult to operate. But this property should not accept reservations if it cannot provide a safe, organized check-in process. Our experience felt disorganized, uncomfortable, and unsafe. I would not recommend this property, especially for families arriving at night.

Great place to be at. Wonderful service! Great Hot Coco and Coffee!…read more I love it! A great place to be at. Great customer service. Wonderful management. Great food. Amazing environment. I really enjoy being here. And i enjoy the entertainment. If you're in Pennsylvania and you're looking for a place to stay, you will not go wrong with the Carbondale Grand Hotel!

Looks nice from the outside-- that's about where it ends. It should have been a warning to us when…read morewe checked in and overheard a heated discussion between someone checking out and the clerk--but we were there for a wedding and were, therefore, committed. The carpets in the common areas are stained. In our room, the beds were the least comfortable we have ever had--lumpy is the best adjective, The soap in the bathroom sink was so small that my wife thought it was a mint. Good luck with the TV. No way to get any thing other than Tubi and Pluto unless you brought sign in info from home. No coffee maker. Breakfast as on a par with most chains. And then the bill on check out has things I have NEVER seen--forced "donations", a "cleaning fee", sales taxes on top of the usual occupancy tax. Then good luck getting someone on the phone to rectify the bill.

WLE is great well run community in NEPA.. The BOD maintains excellent communication with the…read moreproperty owners and the amenities are impressive with three pools (1 indoors), rec. buildings, ball fields, marina on the big lake, central sewer and water, garbage dump and recycling. There are many events planned by the rec committee and most homeowners maintain their property nicely.The BOD is constantly looking for ways to improve the community while trying to keep dues assessment low. All in All a great place to live and vacation!

Good experience until our last five minutes. We were dropping off our garbage at the community…read moredumpster on the way out. My brother in law was walking back to the van so we could head to our next destination when he was stopped by security. Security asked for his id and said he needed to check the tags. Keep in mind this is private community security and not local police. My wife who rented the vrbo we stayed at then got out of the van to try to explain to security that our van was a rental because it seems the reason security was harassing my brother in law was supposedly we needed a permanent community sticker. The guard said the reason why we didnt have a sticker did not matter and he was going to have to write us a citation. My wife gave him the address of vrbo and he claimed there was no way for him to verify we were renting the vrbo. I would also like to mention security was shaking,loud, and agitated from the start. At this time I wll also state that I am a white male, my brother in law is black, and my wife is afro latina. I would love to be able to say it didnt seem racially motivated but the whole situation is very surreal otherwise. My brother in law couldnt stop talking about the fact that this was his first perceived racially charged experience in his thirty year life. The security also seemed like someone who always wanted to be a cop, wasnt able to for whatever reason, and this job was his opportunity to relish some display of power. Im not sure if people should just be aware of security because they are on a power trip or if mixed populations / people of color should avoid this place. Other than the sour experience with security at the end it was a pleasant stay. Pardon poor grammar as i am typing on phone in a car following incident.

The suite was STUNNING ! It's a smart room so everything is operated by the wall mount digital pads…read more. Bath tub is the deepest tub we have ever seen and goes to the shoulder area ! Heated towel racks , bathrobes , and slippers . Beds are the BEST! Views are incredible ! The price is a bit steep but you get what you pay for . Some negative : there is no microwave to heat food , no room service , lounge closes early so no way to get food or drinks after 9 PM, no rest restaurant or bar open on Tuesdays so you will have to doordash or uber and there are only 5 options for delivery. The kayaking and paddle boats are a two mile walk away from the resort and not accessible by car . You also cannot smoke or vape anywhere on the property.

To Summarize: Be…read morewarned: This is in the middle of NOWHERE. And there are no accommodations for late arrivals, including really important things like food, wine, or snacks. (I am diabetic) There's a "vending machine," which is sparsely filled, but it only takes cash and while they tote an ATM, it was out of service.. Pool and hot tub? Doesn't work. Never put a toe in there. Major pool construction; upon arrival told it would be open and were given hours; then today "it will be open by this afternoon" and then later this afternoon, any staff to be found said, "oh god no-it's not going to be open at all today." Then the power FOR THE ENTIRE PLACE went out. For hours. Note: EVERYTHING IS ELECTRONIC HERE. SO WHEN THE POWER GOES OUT, YOU CAN'T GET INTO YOUR BUILDING OR INTO YOUR ROOM. THERE ARE NO LIGHTS. YOU ARE TRAPPED AND YOUR THINGS ARE VULNERABLE BECAUSE MY PATIO DOOR WAS COMPLETELY NOT LOCKED. NOTHING IS MANAGED BY KEYS. Notifications? None. Peaceful environment? If you consider Construction to be one? So you can't go to the pool, you can't go to the lake, you can't sit on your 1300 deck because you're locked out? Boats and lake access and sauna? All locked up. No one staffed. Abandoned "Scream"movie set perhaps? Late arrival ? No food, no options, no place to purchase anything IN THE MIDDLE OF NOWHERE. (8:40) NOTHING is open on Tuesdays or Wednesdays- we unfortunately learned. Did we make a reservation at the apparent restaurant that we have never seen or been able to get into? Yes we did. It was an 8 o'clock reservation. Was the restaurant actually open that evening? No. Communication? NON- EXISTENT. ATM? In-room coffee machines? (Tacky Kuerigs) not in service. *A Jura coffee machine is available with a WARNING that it is only available for breakfast. God Save You if you, paying $1400 a night, possibly wanna have a latte. Mind you, this has been an OVER $3200 stay for two nights. Shuttle? "Sure! There are spots! I'll reserve them for you!" Actual shuttle conversation morning of to confirm: "there is no room- it is booked; it is full." We responded with "we confirmed this in March and again this week." NO SOLUTIONS to make it better. For any of this. "Sorry." At 6:25 pm at the event we get a call. "Hey the shuttle is ready!" We had already been there for two hours. We could NEVER in good conscience recommend this place to anyone. What a deeply unwelcoming, confusing, inaccessible experience. The only thing that works here is the warm and sweet housekeeping folks and the toilets. The power outage was a massive problem only to be addressed with hostility and shocking indifference. Mind you, this was ONE 24- hour period. Stay away.