The suite was STUNNING ! It's a smart room so everything is operated by the wall mount digital pads . Bath tub is the deepest tub we have ever seen and goes to the shoulder area ! Heated towel racks , bathrobes , and slippers . Beds are the BEST! Views are incredible ! The price is a bit steep but you get what you pay for . Some negative : there is no microwave to heat food , no room service , lounge closes early so no way to get food or drinks after 9 PM, no rest restaurant or bar open on Tuesdays so you will have to doordash or uber and there are only 5 options for delivery. The kayaking and paddle boats are a two mile walk away from the resort and not accessible by car . You also cannot smoke or vape anywhere on the property. read more

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To Summarize: Be warned: This is in the middle of NOWHERE. And there are no accommodations for late arrivals, including really important things like food, wine, or snacks. (I am diabetic) There's a "vending machine," which is sparsely filled, but it only takes cash and while they tote an ATM, it was out of service.. Pool and hot tub? Doesn't work. Never put a toe in there. Major pool construction; upon arrival told it would be open and were given hours; then today "it will be open by this afternoon" and then later this afternoon, any staff to be found said, "oh god no-it's not going to be open at all today." Then the power FOR THE ENTIRE PLACE went out. For hours. Note: EVERYTHING IS ELECTRONIC HERE. SO WHEN THE POWER GOES OUT, YOU CAN'T GET INTO YOUR BUILDING OR INTO YOUR ROOM. THERE ARE NO LIGHTS. YOU ARE TRAPPED AND YOUR THINGS ARE VULNERABLE BECAUSE MY PATIO DOOR WAS COMPLETELY NOT LOCKED. NOTHING IS MANAGED BY KEYS. Notifications? None. Peaceful environment? If you consider Construction to be one? So you can't go to the pool, you can't go to the lake, you can't sit on your 1300 deck because you're locked out? Boats and lake access and sauna? All locked up. No one staffed. Abandoned "Scream"movie set perhaps? Late arrival ? No food, no options, no place to purchase anything IN THE MIDDLE OF NOWHERE. (8:40) NOTHING is open on Tuesdays or Wednesdays- we unfortunately learned. Did we make a reservation at the apparent restaurant that we have never seen or been able to get into? Yes we did. It was an 8 o'clock reservation. Was the restaurant actually open that evening? No. Communication? NON- EXISTENT. ATM? In-room coffee machines? (Tacky Kuerigs) not in service. *A Jura coffee machine is available with a WARNING that it is only available for breakfast. God Save You if you, paying $1400 a night, possibly wanna have a latte. Mind you, this has been an OVER $3200 stay for two nights. Shuttle? "Sure! There are spots! I'll reserve them for you!" Actual shuttle conversation morning of to confirm: "there is no room- it is booked; it is full." We responded with "we confirmed this in March and again this week." NO SOLUTIONS to make it better. For any of this. "Sorry." At 6:25 pm at the event we get a call. "Hey the shuttle is ready!" We had already been there for two hours. We could NEVER in good conscience recommend this place to anyone. What a deeply unwelcoming, confusing, inaccessible experience. The only thing that works here is the warm and sweet housekeeping folks and the toilets. The power outage was a massive problem only to be addressed with hostility and shocking indifference. Mind you, this was ONE 24- hour period. Stay away. read more

This is definitely pricier than any place I would typically stay. However, I was invited to speak an event here and they offered to pay for the room. it was gorgeous. The room had a lot of little extras that were really cool like a heated towel rack and floor in the bathroom. It's right on a little stream/thing. Plus you can walk to their private lake if you want more water time. One of the workers told me that you can borrow a boat in the summertime, but we were too early for that. This would be a great place to go if you want to feel fancy or if you want to give someone the gift of feeling fancy. Customized continental breakfast was part of the room price. Pictures include dinner over at the restaurant. You will be tempted to buy the fresh cinnamon raisin bread and then you will be disappointed that it gets stale so fast but then you will know to create French toast with it when you get home and all your disappointment will flee! read more

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The Bradstan Boutique Hotel is a beautiful and well run oasis in Sullivan County's Eldred Preserve. The hotel is newly built in a way that blends beautifully with the surroundings. The rooms are large, comfortable and extremely well appointed. The entire hotel is laid out in a way that makes optimal use of the property, providing privacy and quiet as well as common areas in which to gather. Outside, there are plenty of places spread out on the property to exercise and/or relax. The fitness center is large and well equipped. The pool is a fantastic centerpiece on the property and rivals any high end luxury boutique setting I have ever experienced. Scott and Eddie are true professionals and run the place with professionalism and expertise. Attention to detail is next level throughout the establishment from the towels to the bed linens to the coffee and of course the food. The complimentary breakfast is plentiful, delicious and generous. Don't worry about where you will have lunch. Trust me, you won't be hungry. If you want the best BBQ on earth, go find Big Kev on White Lake. Ask for restaurant reservations from anybody at the hotel and you can't go wrong. The Eldred Preserve offers something for everyone, from lakeside running/hiking/walking trails, wildlife, water sports and all of nature's beauty. There's a casino nearby and lots of quaint little towns. Bethel Woods is also nearby. We saw Steve Miller Band in what is now one of my top 3 favorite venues. Outdoors but covered. Fun. New. Clean. Lots of food and drink options. A spa is coming but if you want a massage in the meantime, ask the desk to connect you with Diane. It will change your life. All and all, this has been one of the best vacations ever. read more

This rating is based on price for a cabin. Beautiful landscape. You will not have anywhere on the premises to have lunch except Saturday/Sunday brunch. There is no valet if you are needing assistance with bags. Good luck if you call the front desk to receive "no answer". Dining here is average and don't recommend the seafood (double cooked) or pork (tough/dry). Pool is great. Some staff is kind but they need hospitality training. The design concept is great but the management/owner needs to follow up with service or it will fall apart. read more

We can not say enough accolades on the beauty of the grounds and the accommodations are amazing. The restaurant design is beautiful as well. It is an unexpected "Paradise" in Sullivan County. We stayed twice. One room the first time, three rooms the second, for Thanksgiving. Issue: The partners who "run" The Bradstan. You have one who is accommodating and personable who was very prevalent the first visit. On the most recent visit however it was the other partner, Mr. Samuelson when I brought 11 of my family members for the holidays, he was the extreme opposite. So uncomfortable that three of my younger grandkids asked during breakfast "why is he so mean, did we do something wrong?". I noticed that on each and every occasion that the partner as mentioned, was around, the demeanor and mood of the guests around him changed. My take is the "investor's" would want to create an atmosphere where you want to return. Where your recommendations are an important part of doing successful business. Not only for the accommodations but as a venue for celebrations in this beautiful venue as well. Small time thinking and actions might have worked at the previous Bradstan Country Hotel but The Bradstan is not smalltime anymore and should rise to the level of the patrons it expects and needs to be long lived and successful. The Bradstan is new, so growing pains are to be expected. The assistant manager Irvin does a great job considering his tutelage. The desk staff during both stays were always helpful if not completely knowledgeable. I have no problem with that. My problem is that we found a place we wanted to call home away from home but how can you return to a place that so outwardly, through its "manager" shows a total disregard for its patrons. Great place, nice people but do you return to, refer friends, consider use of the venue when the manager shows such a lack of hospitality or any type of appreciation for your patronage. read more

We celebrated the New Year and stayed overnight. We booked a standard room which was extraordinary. The comfort, cleanliness, and amenities were so much more than standard. The evening began with passed hors-d'oeuvres and then a prime rib, seafood, and pasta to order. All outstanding the quality and presentation were magnificent. The staff from check in, the bar, to wait staff are so friendly and professional. The open bar and toast at midnight added to the fun of the evening. Just when you thought you would bust dessert and bagels with all the fixings. We had a really fun time. The entertainment began with a great cabaret style show and then a DJ to get everyone dancing. I wouldn't wait til New Year. The food offering and beauty of this hotel is a jewel in Sullivan County and would make any occasion special. read more

This place is not worth the money. There is ongoing construction and not all amenities listed on the website (massages, bike riding, etc) are available. The staff provided next to no recommendations in the area, and instead just directed us to some local pamphlets. When we complained we were told that we were solely paying for our room, so shouldn't be bothered about the rest. The customer service and arrogance/dismissiveness is appalling. Further, when we asked for the hotel to arrange a car service for for a few hours one day, we were told that none could be found; however, after doing 5 minutes of our own research, we quickly found a service. In addition, there appear to be no COVID precautions being taken, as no one is required to show proof of vaccination or wear a mask. The breakfast is also not worth even $5, with only a few plates of food available that people take from as they wish. So, if you're solely looking to stay in your room and be your own concierge service, this place is for you; otherwise, you can do better elsewhere. read more

This is an amazing architectural wonder for a hotel. I had a mini suite with 20 foot high floor to ceiling windows and such detailed amenities as electronic sheers and shades to open and close them along with heated floors in the bathroom. To be sure you were aware of all the features of the room, the check-in person accompanied you to the room and explained each amenity. The grounds are like a Japanese garden that, if asked, you would happily pay an admission fee for. There are paver lined paths through the grounds, bridges over streams, impressive hand hewn rock walls forming terraces and newly planted shrubbery interspersed with the stately pine trees that originally adorned the property. The Homestead restaurant is also an architectural home run. It is on 2 levels with an upstairs bar that overlooks the gardens and the restaurant on the ground level with abundant indoor and outdoor dining. The menu is excellent and the wait staff very helpful with your selection. Can't wait to return. read more