Shelly is an amazing aesthetician and has a fantastic, friendly personality. I felt safe, extremely…read morewell cared for, and came away with the best facial and brow/lash tint I've ever had. Very highly recommended!!!!

Shelly is wonderful. I feel like I've been on a spa vacation when I leave there. Her facials are…read morewonderful and she is great with explaining what she's doing during treatment, discusses what your goals are and recommends treatments. I've never felt pressure to purchase extras or products she has. She is a genuine person and I'm so glad I found her. Cheers

My skin is starting to age. Their treatment is helpful. Staff is very friendly and I feel very…read morewelcome.

I waited until around 5 days post facial to write this review…read more --First, I got very lucky with my timing b/c I asked for a facial literally right after she had a cancellation so I got in next day. But otherwise, expect to book 4-6 weeks out. --Follow her easy to understand email instructions to confirm your appointment by text, and also show up 10 mins early to appointment. That's not too much to ask. --I am 40 and have never had a facial before so I don't have anything to compare this to. --I was surprised by how fun this experience was. Really pleasant and entertaining conversation. I felt like I made a real friend. --Viktoria asks some prelim questions about products you use and medicines you take. You change into a towel robe and the facial begins. I arrived at 3:50 and walked out at 5:30. --The extractions weren't that bad but the whole time I kept thinking how blotchy and red my face was going to look. But guess what? It was not blotchy or red at all! No redness whatsoever. She must be magic. --She did steam, extractions, a mask, infrared light, some other electric thing, moisturizer, massaged my head and shoulders, it was all really nice. Cost with tip was less than $100. --It doesn't matter if you go in wearing makeup or not. --Don't plan any workouts post facial- nothing where you'll sweat afterwards. --I have had no breakouts, no peeling, no negative after effects from the facial. My skin looks great. Even my husband said I looked younger. --There was no pressure to come back at any given interval, but I will plan to go every 6 weeks or so. I already booked my return appointment. --I can't think of anything negative to say. Viktoria is really wonderful. The only possible downside I can think of is that due to location, you're not getting the nice spa atmosphere, but it would cost twice the amount at a fancy spa and you'd likely not get anyone as well trained and experienced as Viktoria, so I really recommend Viktoria for a high quality facial at reasonable price.

My partner and I went here for a couple's massage and both really enjoyed being there. Our session…read morewas started right in time and we were given time to relax on the tables a bit before changing and heading out. He got a deep tissue massage while I got a Swedish one (because I love myself) and we were both pleased enough. While the massages were okay, the overall shared experience was honestly really pleasant so it might be a good activity for a date with your partner or really close friend.

Reasons not to go to this place, up to you if you'd like to…read more 1. They give you a chart of the body to circle the places you want massaged and don't, perfect. I went in for a prenatal massage, assuming they knew already what not to do, but I had to basically make sure to tell them again even after making the appointment over the phone FOR that specific massage. I circled two spots, all they did was work on my lower back for the entirety of the massage and like a minute on each of the other spots I had asked only three I even asked for. 2. If you want to relax and sleep, not the place. I had a conversation for the entirety of my massage about pregnancy, lots of unwanted advice from the masseuse and I just kindly went along with it because what else do I do. Also, I mentioned wanting to adopt and was told "don't adopt, give your husband his own children you will never love the adopted child they are not your blood" so if you're adopted I'm so sorry, heavy opinions on the matter from this particular masseuse. (I ended up going to a foot massage place right after my appointment to actually get the massage I had gone in for originally, they did what I asked) 3. You are asked to remove jewelry, fine. I had on a necklace I received to wear to my wedding years ago. I did not want to because I haven't removed it since, still did. Put it in my purse, pendant slipped out of purse and looked for it for weeks, nothing. Called the only place I've taken it off at, they "looked through the lost and found." Nothing was there. Called again to make sure, was hung up on after being on hold, and I'm sure it was a "let me look in the same place, not asking anyone else" kind of deal because I got a "no necklace" although I specifically was not looking for that but a pendant. So there's that. So go if you want a massage they would like to give you, not if you need specific areas done. Go if you don't have priceless jewelry that might get lost and pawned or melted down. Go if you want to have a gab session instead of peace and quiet. Two stars instead of one because the owner I believe, did a scalp massage anyway after I had been a little after my time due to traffic. That was nice of her.

Kathleen is a highly trained medical esthetician who holds several degrees and has been a…read morepractitioner for many years. Her quest for knowledge is never ending, as she is always reading about and taking courses on the latest and greatest options in skincare. She employs many different products and techniques depending on your individual skin needs. She performs standard facials, deep pore cleansing, anti-wrinkle treatments, face needling, electrocurrents...and more! As if you need a bonus, all facials include hot stones placed under your back, and a neck and scalp massage. Total relaxation... Her prices are absolutely unbeatable! And her level of customer care (notice I don't use the word 'service' here, because it is so much more) is beyond any possible expectations. After a session with Kathleen, you will be sure to leave with a glow on your face and warmth in your heart. Not only is she great at working her magic, she is an incredibly intelligent, interesting, and thoughtful individual. Truly a pleasure to meet and get to know her. HIGHLY RECOMMEND!

As I turned 30 my skin just started looking so bad. I felt that I was getting black spots and a…read moreblack mask on my face. I was getting hyper pigment on my skin and not even really realizing it. But with Kathleen she is so knowledgeable and just so smart that she can explain everything to you. She has so many medical degrees and worked for so many top of the line doctors that she knows what she is doing. I am so happy that I get to have my face get worked on by a medical licensed esthetician. She's amazing and my skin looks so amazing. I'm so happy. I want younger and radiant skin and I'm definitely on my way there! Thanks Kathleen!!

Literally the best Sephora ever!!!!!!!…read more Going to the store to find makeup can be overwhelming and challenging - but they made it so easy. Everyone is so extremely helpful and so nice. Definitely feels like the most inclusive place to be. Love their willingness to help you find the perfect color, scent, lipstick or skincare!

Very friendly staff and helpful. Love learning new techniques and trying new products that the…read morestaff recommends.

I was gifted a facial by Anca and it took me months to make an appointment! I wish i would have…read morecome sooner! I've never had issues with my skin but after my facial appointment with Anca, my skin feels renewed and supple. She really has the magic touch, i fell asleep on the chair for a good hour! I will make this part of my beauty routine. It was really that amazing.

Anca is a dream! I highly recommend her to anyone! My daughter and I have both used her, and we…read morecouldn't be more pleased! She's very gentle and thorough, and the fragrances of her products are delish!

Each service person was great! I had a body scrub with Leslie. She was friendly and attentive, and…read moremy body felt amazing afterward. The only thing that was a bit of a let down was the boxes and new counter still in packaging in the front lobby. However, the warm neck towel upon check-in made me forget all that.

The therapy staff was friendly and did a nice job. I got multiple facials (hydroderms) here at…read moreSpavia, however didn't see results that were advertised by staff. The facial itself felt great, the waiting room was nice and quiet. There was one day where the women's dressing area smelled of sewer which was unsettling before going into a spa experience. It was after this that I decided to cancel my membership. Reaching out to the site, there was a requirement that I had to stay a member for a certain amount of months before canceling, so I did. They made it more difficult than a gym membership to cancel. I wanted to share with others: USE your credits otherwise they're gone once you terminate contract. I was a couple of days out of my canceled contract and lost that previous months unused credit. The company's main focus is to gain memberships and require you stay there for so many months without the option of canceling when you want. Therapy staff was nice. It is the business that deserves 1 star.

Wow, just wow. I have to say like the other reviewer - I purchased a Groupon and visited…read moreElizabeth...and like the other reviewer this was THE.BEST.WAX ever. I've waxed pretty much all over West Plano and the services have always been decent. Now I realized the meaning of the word 'mediocre' because after using Elizabeth - that is by far the best experience I've had. She is super friendly and awesome at what she does. In all sincerity, she is meticulous and makes sure you are always comfortable. She offers a great service and I highly recommend visiting her.

So I finally had a day off to run errands and have a 'me' day...ER Skin Care just happened to have…read morea groupon that I couldn't refuse :-) The suite is located inside of another spa/salon center (I forgot what the name of the place was---I'll pay attention the next time I go lol) off of Park/Preston in the Plano area. Ms. Elizabeth was absolutely wonderful, it had been a while since I had a wax (don't judge me) and she was very gentle and thorough as well. It didn't hurt as much as I thought it would and my skin didn't get irritated afterwards either. One of, if not THE best, waxes I've gotten. Another plus was that it was so easy to make an appointment, it's web based and iPhone friendly...I literally made the appointment while I was on the tollway headed to the area (please don't tell DPD). All in all, a great experience and I will be a regular!