He has moved to work from home but still stops by the parking lot in midway by his old store on saturdays to pick up shoes . I broke my expensive Christian Loubuitons heel and was amazed how he repaired them to where you couldn't even tell . They were my favorite boots and wasn't sure he could fix them and he did . Hugo is truly the best! look for his facebook page leather magic to see his info read more

Leather Magic - broken heel before and after - Shoe Repair Near Me - Monroe, North Carolina

was looking for a local cobbler and thankfully I found this place! the whole process was easy and seamless and the quality of work is unmatched for the value. as my first cobbler experience they broke down what I needed and more! amazing service. here's some before & after pictures of my shoes that I gotten fixed. Will definitely come back! Thank you guys. read more

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Leather magic has been repairing my shoes for well over 20 years now and I have never ever had to return a shoe for a repair. Customer service is phenomenal and they've always had a dog around that just comes out and greets you. He's the personal mascot of business makes everyone welcome in all he wants you to do is just give him a rub and Customer Care is phenomenal whenever I'm at leather magic. I feel as if I'm in a five star business I like to rate them at a 21 star business they go above and beyond the call of duty greet you listen to your needs thank you. I will only be going to them for repair. I will follow them wherever they go in their business because of the exceptionalcustomer careCare is a Family business and they treat you like you are part of their immediate family thank you for all of my Shoe repairs that you've done for me over the years. read more

Hugo brought my 10-year-old leather boots back to life--they look brand new! He did an outstanding job. Coordinating drop-off at his home was easy and hassle-free, and he was incredibly friendly, professional, and easy to work with. I wholeheartedly recommend Leather Magic! read more

My experience when he was in Point Loma was amazing but have lost his whereabouts until I came across his yelp page.

I brought my luggage here after I had tried to replace the damaged wheels and stripping the head of the screw. It was delayed one day because I stripped it pretty good, but it looks good as new now! He's professional and warm, and he has a friendly dog named Chino that just takes all the pets outside his workshop! read more

I used to do business with this establishment for years since about 2003 on/off and even, referred a friend. Even returned, after I moved out state...but after being talked to rudely never, ‍ Again! I will gladly take my money elsewhere in today's rocky economy of 2024. Good Luck...sir. read more

Hugo is BACK! Working out of his lovely home providing the same quality and service. He said he comes to Point Loma Wednesday to pick up and drop off if you can't make it out. No one comes close to his quality. We are so glad he is up and running again. read more

Hugo is the best in San Diego. Give him a call. There is nothing he can't do. Affordable and excellent work. Look him up on Facebook under Leather Magic. Hugo is magic!! read more

I'm beyond disappointed to hear about this place closing. Hugo is so amazing, and I used to go there more often when I worked in downtown SD in an office. Now, working from home in Encinitas, I dont wear dress shoes as often and recently have two heels in need of repair. The first thing that came to mind is that I'm driving down to see Hugo. He was incredibly knowledgeable about shoes, and gave me tops on how to care for them. I trusted my red bottoms and Ferragamos to him. He has a kind heart and always had a rescue dog or two under his desk! If anyone knows how to reach him, please let us know! read more

I brought a pair of heels that needed just the heel cap tips replaced. That alone took over two weeks and cost me $15.00 PLUS TAX !!! I should have just bought new heels. My heels were nothing special other than comfortable. Replacing the caps tips Took two weeks! It was expensive! The caps tips they used to replaced them with; were cheap plastic and not cushioned, they moved and slid so bad that were impossible to wear. Instead of replacing the heel tips with non slip or cushion caps like they had on before; they used the cheapest low grade plastic material. For decent heel cap tips you can get a dozen on Amazon for $6.99 !! AND the caps are non slip cushion. You can just pop them in your self, But I didn't want or need 12 heel cap tips,.. so I stopped here instead, Big mistake! .. Not only were the tips cheap plastic they shifted moved and slid when I walked the tips they were not fastened with glue so they slide and moved; they just snapped them on! I could have done this! I was sliding everywhere! I threw my shoes in the trash! I was so upset. My shoes were ruined. You decide.. read more

Leather Magic - $6.99 for 12 heel caps!! Theses have cushion. - Shoe Repair Near Me - Monroe, North Carolina

The zipper on my golf bag ripped. I called several places and all of them wanted to replace the zipper which would have been much more expensive. Leather Magic fixed my zipper with a replacement which meant the cost was much cheaper than most other places. Plus their estimated turn around was 1-3 days faster than other places. Very happy with their service. read more

Leather Magic - Before picture of broken zipper - Shoe Repair Near Me - Monroe, North Carolina

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I brought in a pair of White's purchased about 12 years ago. I didn't take care of them properly, they had holes in the leather, everything was bad. The work done to fix them was perfect and so inexpensive. Soles replaced, leather repaired, new laces, amazing. Thank you so much. I will always bring my boots back here as long as you're around. read more

My Tumi leather messenger bag had a stubborn and broken zipper. I checked on Yelp about the Tumi shop at Fashion Valley to read the reviews as to the repair experience of others. The comments were not particularly positive. In particular, I noted one person stated that after his interaction with Tumi, he took his bag to "Leather Magic" and it was repaired quickly and at a fair cost. Accordingly, I searched "Leather Magic" on Yelp and a store came up on Midway Drive. It happened to be in the same mall as the 24 Hour Fitness I had previously visited [now closed]. When I drove into the parking lot of the mall, I observed a sign above one shop that stated "Shoe Repair". Don't let that deflect you, as there also is a "Leather Magic' sign on the window and the store performs repairs on items other than shoes. The man behind the counter who greeted me, owner, Hugo Arellano, was pleasant and welcoming. He told me after a quick look at my bag that he might be able to repair the zipper for $15.00, but if a new zipper were needed, it would be $45.00. The proposal was reasonable and I returned a few days later. At that time, Hugo advised me he was able to repair the zipper, so the charge was only $15.00 and it worked perfectly. This shop is highly recommended, especially in this time of wanting to patronize and support small businesses so that they remain viable and do not disappear like the morning mist from the San Diego landscape. read more

Hugo did an amazing job with renewing one pair of shoes that had worn-out leather in the back. He also renewed black patent leather heels, and repaired the heel tips. I feel like I have two pairs of shoes! Thank you Hugo! read more

Unfortunately, this place is closed. And there's a special place in Hell for his landlord as they just kicked him out after twenty years in business with a thirty day notice. Classless and insulting to small businesses and the local community. . https://www.10news.com/news/local-news/community-rallies-behind-shoe-repair-shop-forced-to-shut-down-after-20-years Hugo was great. He's done great work on my footwear. Whether it was repairs, water proofing or even a simple shine. Always personable (as was his wife) and reasonably priced too. Not one bad experience. Hopefully he'll reopen somewhere close because he was my shoe guy and I don't know anyone else who could counted on like I could him. read more

Stopped in a while back to get some dress shoes resoled and they turned around in less than 24 hours with a better sole than the shoes originally came with. I had a $200 pair of boots that I thought I had ruined when I wore them to paint a house and do some construction. I had all but written them off as a trashed. Luckily I held on to them and brought them in to see if there was anything that could be done. $18 later and the boots look better than ever. Top notch quality work. I wish I had more shoes that needed to be repaired. read more

Leather Magic - Before and after of a pair of boots I brought in. - Shoe Repair Near Me - Monroe, North Carolina

Still no answer of what they did with my purses and shoes. One purse not pictured. A fossil bag. read more

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Hugo is wonderful! He is an honest man, does good reliable work, very personable and great customer service. I highly recommend him for any shoe repair. read more

It hurts to write this. I waited a month or so because I thought I would get over it, but when I think about it, it bothers me. Took some shoes to get the tips repaired. I specifically told him that I wanted just the tips repaired because they were getting scuffed. He said okay, gave me a ticket and told me to come in about a week. I was happy and confident he would take care of it since he has already repaired 3 pairs of my shoes. A week later I come to pick up my two pairs. First, he did a phenomenal job with the tips. They look amazing and honestly better than I thought. Unfortunately he also redid the soles; they were once wooden soles but now they were replaced with rubber! While I think he thought he was doing me a favor, I was so upset. I didn't want the soles to be touched and if he did, I would have liked it if he changed them to wood like they are supposed to be, not rubber! I believe he purposely did it because replacing the tips would have been less money for him. Ugh. I don't even want to wear the shoes anymore because it makes me so sad looking at them. I guess I am going to have to find a new cobbler now. Maybe even redo the flats that I had "repaired" by this guy. Anyone know of a cobbler who can redo wooden soles??? read more

Hugo is the best shoe maker and leather craftsman in San Diego, so affordable and has A++ service, don't take your shoes anywhere else in SD! read more

Leather Magic - Shoes repaired yet again! - Shoe Repair Near Me - Monroe, North Carolina

I LOVE this she repair! I have brought all my shoes here to fix heels, repair, etc. He has fixed 2 pair that another place told me couldn't be saved! read more

He was so kind! Did a wonderful job repairing my christian louboutin wedges and adding heels to another. Thank you so much!!

Best shoe repair ever. Local cobbler, great with all types of shoes. Reasonable, efficient, great craftsmanship, take pride in his work. Support our local businesses. You wont find another shop like this. Use to live in Pt. Loma, now drive from Encinitas to have my shoes repaired. Shoes are always returned polished, look brand new. read more

Always do a fabulous job on shoe repair. I drive out of my way to use them. Soles and new heels the shoes looked like new.

From suede coats, purses, and boots... you name it... this place can restore your leather attire. I love suede and have a particular Ouse that has fallen apart over my years of travel. This is my trusted guy. I brought my fringe suede purse in, and he made it brand new again. I've been coming to Leather Magic for 10 years. There is nowhere else I've found that knows more and restores leather better than this gem!!! read more

Great spot to get your shoes cleaned, refurbished and work done great. Old school cobbler with passion behind his work!

My dog chewed the knot off one of my flip flops. In an effort to make both knots match exactly, Hugo replaced the leather piece that goes between the toes on BOTH shoes. He did a very nice job and only charged $15! Previously I've taken my husbands leather-soles expensive dress shoes for heel replacement and he's done an excellent job at a reasonable price! read more

Leather Magic - Shoe repair - Shoe Repair Near Me - Monroe, North Carolina

Took 2 pairs of shoes in - one of which I needed fixed to wear for an important work meeting. Drove out here because of the positive reviews. Came to pick them up on the day I was told they would be ready, and they haven't even been touched! Now I'm completely screwed - not even a phone call ahead to let me know. Wasted gas driving back out there and I have no shoes for my meeting. Don't go there read more

Unfortunately, I had to visit here again due to completely demolished Valentino's, both Rockstud heels and Rockstud flats. Nothing makes a girl feel like a diva more than snapping her heel whilst standing stationary. My flats were gasping for life as well. Time for major resuscitation. Once again, Hugo was a boss. Hugo Boss! As you can see from the photos, this is a man that gets his hands dirty and he is exceptionally talented. I'm afraid he's going to start thinking I destroy my designer shoes just to test his expertise - but the truth is, I wouldn't entrust anyone else on a global level to repair my beloved shoes. Part of the infatuation with Leather Magic and Hugo are his unbelievably reasonable prices and rapid turnaround. This is a fatal attraction. read more

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I'm very unhappy with the service I received here. Have a pair of work boots that I recently purchased for a seasonal job at Costco, I worked in the chicken room, mounting chickens for the rotisserie. I got raw chicken crud on my boots. I took them here and asked them to clean them then to polish them. They did a half assed job cleaning, there was still gunk around the eyelets and some on the toe caps and they polished right over it . To top it off , when I picked up the boots. The shoelaces weren't put back in so I ask where they were , they said inside. I felt inside and felt them, taking their word. Well guess what??? Only one was there. Plus they looked like they used Scuff Magic to polish them. read more

Took my Harley Davidson jacket in there for a new zipper. Hugo was competitively priced, and delivered a quality result on time - exactly when he promised it. He needs business during this COVID situation, so if you need shoes (especially ladies'), luggage repaired, go see him! Support your local businesses! read more

Love this place. I used to drive up to Newport to get my red bottoms sealed, I no longer have to! I bring all my shoes, bags, jackets he is a magician! It is a husband/wife family place. This is definitely a dying trade and i can not say enough good things! Thank you. read more

SHOES LOOKING NEW (5 stars) Don't you hate it when the tip of the heal breaks off and the screw is exposed making that horse shoe clicking sound (medal to concrete). Usually I'd throw the shoe away and buy a new pair but these shoes can no longer be bought. They need to be salvaged! Service is excellent. The shoe guy is so friendly and showers you with compliments. The turn around was quick, next day pick-up. He doesn't just do the shoe that needs repair he also fixes the other shoe so everything is even. My shoes looked brand new. I had two pairs of work shoes repaired and was charged $20. Good service and great price. This is my go-to shoe repair place. HIGHLY RECOMMEND Until the next broken heal... read more

Hugo and his staff are amazing!!! Super friendly! The quality of work is just incredible!

He worked magic on white suede boots I thought after wearing once were going to be a lost cause! They look brand new all stains are out ! Thank you read more

Hugo is amazing! He brought my 1990s Coach purse back to life. Highly recommend for any leather repair.

Absolutely first class shoe repair. I took a pair of $450 Faconnable shoes in to get re-soled. The shoes are a little funky in style. Hugo put perfectly shaped soles on them and they came back literally good as new - actually maybe better! Best shoe repair in San Diego. read more

I'd absolutely recommend Hugo to anyone when it comes to shoe repair. i took him seven pairs of designer shoes after being recommended to him by Nordstrom in fashion valley. He's a local business owner who like many others was hit hard when Covid closures happened. Let's give him some business and show him what community is all about. read more

Always Top-Notch service. Hugo is a master craftsman. Cowboy boots to sandals. Quick turn around time, had a restore and shine done today in 15min! read more