I never write reviews, but this time i had too. My wife and I stopped Saturday to buy her a new helmet and some boots for me. We arrived and went to where the helmets were. The owner came over and said to wait for him to try on a helmet-so we did. When he came over I said so "we're shopping for a new helmet for my wife". He told us to "come back when you're ready to buy". He also said he doesn't want people trying on the helmets. We were shocked by what he said. I have been riding since 1987 and everybody should know-You always must try a new helmet to see if it is the correct fit! It is protecting your head!!! I would suggest to all, to stay clear of this shop. I drove from Philly to buy, and left with nothing and glad we did. read more

Store has a lot of inventory for all ages. Jackets, shoes, clothing, accessories, patches, etc. I went a few months ago to look for a leather jacket and not once did anyone ask if I needed help. I was there for a while as I tried on at least 4 jackets. At the time, no one was allowed to try on helmets (due to Covid), at least that's what we were told but then we saw other people with them on. Went again recently, we were at least greeted this time and the older gentleman whom I assume is the owner, recognized my husband (who has been going there off and on since this store was at the Pennsauken Mart!). We asked if they had certain things in stock and the older lady seemed bothered to help. We got what we needed elsewhere. read more

Don't understand the Bad reviews. I shop at Leather Bound about once every 3 months or so and the customer service has always been fine. The owner (Not sure of his name, older gentlemen) always greets my wife and I with a hello and asks if we need help finding anything. We were just there today (12/31/22 New Years) for a new leather riding jacket. He asked right away if I needed help finding anything then showed me to the particular riding jacket. They have a huge assortment of everything leather from Jackets, hats, gloves, boots and much more. Thanks Leather bound for existing. read more

Leather Bound - Leather Motorcycle Riding Jacket with Reflective skulls - Leather Goods Near Me - Maple Shade, New Jersey

Thank you as always for such excellent customer service! I have purchased all my leather apparel from here! The owner has personally outfitted me with everything from my boots, riding jacket, chaps, and gloves. He is always patient with our questions whenever we came in looking for something! He definitely knows his inventory well, and could size me dead on! He made sure to offer a variety of sizes and wouldn't let me leave without being 100% sure it was what I wanted and was comfortable with! No hard pressure on anything! He adjusted, and cut my chaps for me right there! I highly recommend stopping here. The new place is very easy to get to and has plenty of parking! Enjoy! read more

What a skam artist. I attempted to return a jacket purchased 3 days ago as a holiday gift only to find out the unwritten return policy (very different from the written return policy on my receipt). No returns only exchanges! ! Beware ! And shop elsewhere ladies! read more

My husband and I have been going here for years for our riding a essentials. They have an awesome selection of facemasks, gloves, patches, and other riding accessories. We stopped by Friday evening for a couple of random items, and this is the first time I we had the pleasure of meeting the owner. We chatted a little bit and I showed him my yelp check in for free fingerless gloves, which he gladly honored. Hands-down the shop has the largest selection of well priced leather in the area! We literally stop every time we pass it so if you're in the area definitely check it out and if you're further away it's definitely worth a ride.! read more

Leather Bound - Leather Goods Near Me - Maple Shade, New Jersey

Ordered a leather jacket for my 9 year old that didn't even last one day before it ripped in the sleeve. Contacted their customer service and they just passed the buck onto the manufacturer. From my dealings with them they do not stand behind the products they sell. After I sent another email telling them I was dissatisfied their response was they were going to withdraw their claim with manufacturer and I could get a hold of manufacturer on my own since I was unhappy and left a bad review. Horrible company. DO NOT RECOMMEND DEALING WITH!!!!! read more

Horrible customer service. Owner very rude. Practically standing on top of me while I was looking at chaps. I told him he was making me uncomfortable. He said it was his store hee can stand where he wants. WTf? I just stopped by for some relaxed shopping. My fellow bikers, don't shop here. I won't be back. read more

If you can save yourself the trip. I've been coming here since they opened and the customer service has gotten terrible. Almost offensive. I had a Badass helmet strap fall apart a half hour after buying it and the owner all but called me a liar. (I've been buying stuff there for years). I go out of my way and spend more to support these types of places. Typically it comes with some customer support and a little pride but it's apparent they just want your money. It's all smiles at first but the tone changes real fast with any type of issue. I've made three trips there this season for the same products I could have easily sourced online. They are far from having 'the customer is always right' attitude and it's a shame. They do have a large inventory of mediocre imported leather goods and poor fitting t-shirts. There's also boots, novelty helmets, knives, etc. read more

Told me a coat was in stock. They lied and tried to sell me a bait and switch. Claimed it was "same as milwaukee leather" drove 3 hours round trip. S$@#bags read more

Gary and his staff are always on hand to help out with questions and sizing, I've been sending my friends there for years and everyone goes back not just for the great prices but also for the great service. They also have an online store so you can shop from home! read more

This place ROCKS...with great customer service...especially from Heidi the sales associate and her team!!!! I ordered a BADASS helmet...almost the last minute and received the helmet before my riding day....GREAT JOB!! The price was the BEST I found...!!!!! THANKS AGAIN!!!! read more

Ordered and paid for a helmet online on a Sunday knowing it would not get shipped until Monday. Went online Monday to check my account. Saw no order and emailed them and called them and no one picks up or in a few cases there were pickups, no person saying anything then a hangup. Then saw after a few minutes I was refunded my money. I know this is a hard to find helmet, but some communication would have been great. In their online store it still shows the helmet on sale! What's up with the lack of customer communication? read more

It's CHRISTMAS TIME. Got it. I ordered a wallet i have yet to receive. I understand the crush of business at this time. I completely understand back orders. What I don't understand is the complete lack of communication on the part of what im sure is a group of hard working, busy employees. Ive sent numerous emails. I ordered a wallet over 2 months ago now. Plenty of time for my "gift" to arrive for a dear dear friend of mine. I got the auto response of giving this company 48 HOURS TO RESPOND. Haven't heard or received any sort of response. Undoubtedly all you fine folks reading this review will MAYBE see a response from LEATHERBOUND urging me to give them another 48 hours to address this matter. So basically no Christmas present for my dear friend. No answer from LEATHERBOUND. No more business from me that's for Gotdamn sure. NOT ONLY HAVE MY EMAILS BEEN COMPLETED IGNORED, when i did get someone on the phone. They acted as if i was asking them to FREEZE TIME AND ONLY LOOK FOR MY SHIT. So please LEATHERBOUND CAN I GET THE WALLET I ORDERED? Please and merry xmas. CustomerID# 17353.! Here is my customer ID NUMBER! Sincerely UNIMPORTANT CUSTOMER ARON MORALES read more

Leather Bound - Leather Goods Near Me - Maple Shade, New Jersey

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Services sucks!! On top of everything I sent back 2 motorcycle helmets over a month ago and still have not received my return . The same day I reorder a small helmet and still nothing from them but they took my money off my card... I will never order shit from them ever again and I will let my ppl from the MC world know not to order from them ever!!!! DONT ORDER FROM THEM!!!! read more

Here is my experience. On Nov. 3, I called the store and gave my measurements for sizing. I was told that a size 44 would fit me. So, I ordered the jacket. I received it on Nov. 11, but the jacket was a WHOLE SIZE too large (sleeves 2 inches too long!). I called the store. Since I loved the jacket and wanted it ASAP, I agreed to place a second order for the size that would fit me, a 42. On Nov. 18, I received the jacket, but it was NOT the same jacket! It was made of an inferior leather, the pockets had sticky leather interiors, whereas the first one had cloth interiors. Also the internal pockets were half the size of the first jacket and DID NOT have buttons to hold them shut, making them useless. I called the store and they were very rude, offering NO EXPLANATION for the different jacket and just told me to return them both. Stupidly I did. It cost me $70 to do so. A week later, they PARTIALLY refunded me for one of the jackets, yet the other jacket is STILL not refunded, over two weeks later. When I called the store again, then simply hung up on me. I will never recuperate my return shipping costs, and now I have to go through a process to get the rest of my money back. Mind boggling. read more

Was in Sunday with my fiance and spent $500 between the two of us. She bought a pair of boots that she wore for four hours and ended up being too tight. I called and asked if I could exchange or return, and said they were worn and was told yes. Got there today and was told with an attitude "I CAN'T TAKE THEM BACK. THERE'S STAINS ALL OVER AND THE SOLES ARE WORN" which is total bullshit. They were worn for FOUR HOURS!!!!! Their loss. We saw at least $1000 worth of other merchandise we intended to buy but I'll never spend another dime there! read more

I ordered a helmet from these guys and I am only 35-40 minutes away from them. They shipped it and the package has been sitting in limbo at the pennsauken post office for over 10 days not going anywhere. So I notified them and I get the "oh, we will check into it" and then a few days go by and I call them again and get the same answer! So I called them again and they put a claim into the post office and now i have to wait on the post office. Now mind you, they have insurance on the package and they could send another item too me but I am the one who has to suffer! I told them just to send me another helmet or give me my money back on my card. The girl hangs up on me! Their communication sucks and poor customer service. Will never buy again from them! read more

purchased a brand new leather tool bag for my harley and it came used, written on, and scuffed. Leather Bound ignored my various emails to return. Paid good money for garbage! read more

Best deals around. Got chaps here & they custom fit me at no additional charge. Treats bikers right

I have been in this store on more than one occasion. Today was my last time. I went to buy a helmet. Their helmets are comparably priced, so it was not at all about the price. My mate's shopping experience was excellent the first time we went in that store. Today, was horrible. When I asked for the helmet i wanted, she came back with a box. She then proceeded to say that they only keep one of each size in the store. Ewwww. For me, that's a no. I don't pay full price for display items. She started to explain in a very nasty tone how she can't take mo ey off of every helmet blah blah blah. Ok. Still not going to buy it. I start tking to my mate and another "salesgirl" comes from the storage area trying to intimidate me into shutting up. Lol. Negative. Yes, i said the first woman was rude, amd her little "bodyguard" wasn't going to change that nor was she going to shut me up. Smh. The man that my mate dealt with on our first visit, excellent. After meeting those two women, never again will we spend money there. And by the way sir, or whoever owns that store, do something with those women. I would hate to see your store on the news because they tried to walk behind and gang up on the wrong person. read more

Forget the HD stores, this guy has the best biker jackets around at the best prices. He also has helmets, boots, and other accessories at great prices.Excellent customer service. 5 minutes away from the Betsy Ross Bridge. Open on Sundays. read more