They're very picky now with what they want. Usually this is the last place where they will take your like new items, even if it's not brand name. Plato's closet isn't known for buying brand name items, it's more for the regular folks who want a bargain on second hand Gap, old navy etc. What happened? Service is great and fast. They allow drop offs and pick ups within the same day. read more

Waste of time - drove all the way there no greeted me. I had some brand new items with tags and gently used name brand clothing and I put my tag down and got a text 20 minutes later; staff was rude and through my clothes around waste of gas they should have said they weren't going to take anything. We wasted gas and time & effort. They said oh we can't take anything it's our dated and a mess and we don't like these clothes mind you it was all name brand clothes I'm so appalled by this establishment don't recommend I wouldn't even give it a 1 star read more

A very large platos closet compared to other stores in New Jersey. They have a large selection of women's and men's clothing. They have some end caps with more desirable brand clothing. read more

I am a member of several Plato's closets across the United States. However, this one is very discriminatory of people of color and minorities. Guri needs to be fired as well as his counterparts. He has his family and their follow around the store when you are in there to spend money. On Black Friday, I visited the store at 9:24 AM, as documented on my receipt. During that visit, I observed significant issues with the quality of merchandise, as well as inconsistencies and inaccuracies within the rewards system. The explanations I received from employees regarding points, returns, and refunds were contradictory and misleading. These issues alone indicated a breakdown in proper training, compliance, and standard operating procedures. However, the situation escalated into something far more serious on the day I called the store at 12:21 PM to address these concerns. The employee who answered the phone was dismissive, condescending, and repeatedly refused my requests to speak with a manager. He went as far as claiming I had not been in the store that morning despite objective proof on my receipt. What followed was not merely unprofessional--it was deeply discriminatory and emotionally distressing. Without placing me on hold, the employee set the phone down, leaving the line open. During that time, I overheard him speaking to another associate about me using offensive language, including a racial slur, and stating that he was "tired of hearing" me. When I later asked him to repeat himself because he was speaking too quickly, he responded by asking me, "Are you slow?" This was not a misunderstanding. It was not a moment of frustration. It was targeted verbal abuse, mockery, and discrimination, and it left me shocked, humiliated, and genuinely hurt. No customer--no person--should ever be spoken to in such a degrading and prejudiced manner. read more

Plato's Closet - Very discriminatory phone call with Guri , he is very condescending and extremely racist - Accessories Near Me - Maple Shade, New Jersey

The worst service, I it was there for the first time and I bring it a bag whit approx 15 items which 11 where Brad new, when I come back for the pay they only pay me 66 dollars for 12 new items , I was such a hurry because I had my grand kid in the car and I just grab my bag and sign I had to do another errands, when I got home y check the bag and they got all bee and payment such a little money, I do recognize fin the first place was my fault l, I should ask why, but after that I was reading in article, and they suppose to explain and Tello how much they are paying for it. Honestly y regret it. Because it was l just like they pay me about 2 % well. Sorry for this long review but was my horrible experience. read more

My visit to Plato's Closet was an absolute inspiration. This is so much more than a resale store; it is a vital contributor to a better world, perfectly embodying the shift toward intentional consumption. ​Instead of contributing to waste, Plato's Closet is a community cornerstone that gives beautiful, quality clothing a purposeful second life. The inventory is always fresh, trendy, and so well-organized--it truly makes the thrill of the hunt accessible. ​Every purchase here is a small, conscious step in the right direction. It's affordable, it's stylish, and most importantly, it's a powerful statement about respecting our planet and our resources. ​If you believe, as I do, that our world is completely fixable, places like this are proof of concept. Thank you to the incredible staff for maintaining such a welcoming and high-quality establishment. Keep up the phenomenal work in building a brighter, more stylish, and sustainable future for all of us! read more

Plato's Closet - Interior - Accessories Near Me - Maple Shade, New Jersey

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Today I went to this Plato's (never had a problem at any other location) to sell clothes. The man at the front had an attitude on entry when I simply asked if they were doing buys today. I signed in and gave them my stuff. When I got the notification to come back I see my bag is ripped. He proceeded to yell at me and blame me for my bag being overfilled. I said sorry (even though they ripped it). He acted like he was doing me a favor giving me a trash bag for my stuff. I then accepted the offer of my 3 items. When reaching for the money I was told to "BACK UP" and he placed it on the table. I've never been treated like that anywhere. I will never go back to this location ever again. I definitely feel like it was racially motivated. Absolutely unacceptable behavior. read more

Plato's Closet - My ripped bag I was blamed for and the trash bag he so "graciously" gave me. - Accessories Near Me - Maple Shade, New Jersey

Plato's Closet is hands-down one of the best places to sell your gently used clothes. I love that I'm not just getting rid of items -- I'm giving them a second life for people who really deserve them, and getting paid on the spot. It's such a win-win. Sure, the men's section is smaller, so you might not be able to sell as many items as women can, but still -- try to find another place that gives you cash immediately for your clothes. I'll bet you can't. Highly recommend, 5 stars all the way! read more

I recently went there to shop for some basics and I found a pair of lululemon shorts, when I went to try on there was what I can describe as "discharge" stained and crusted into the private part of the shorts. I went to tell an employee and she looked at me and said that's why they are priced down (mind you it was priced for $20) and that I didn't have to buy them. So the employee knew about the stain and was still willing to scam and sell it to people. read more

service was fast, large selection of items. If it are going to shop it's definitely worth the time if you are going to sell don't even bother. They are super cheap with what they take vs give, recommend selling on an app rather than drop off here. read more

I'm about to drop off lot of new plus size clothes on Monday June 1st all from Ashley Stewart tags still on 95% tags the rest worn once I hope they have a plus size section if not all of the cli have will create one read more

If you are a person of color don't even waste your time. I come in with a bag on clothes to sell and I'm standing at the front waiting for help while there were three workers behind the counter for about 10 minutes. So I see a worker then check out a customer so I go get in line behind him. As soon as she finished she walked away from me without even acknowledging me being the next one in line. read more

This location is very not it. Service is slow and they barely buy anything. It is great waist of time traveling here and waiting gas and such!! read more

I bought 4 pairs of jeans for my daughter yesterday. I explained to the woman checking me out that it is hard to find jeans that fit her. The sales clerk said that's not a problem, just return them with the receipt in 7 days and you'll get a full refund. My daughter didn't fit in 3 of the jeans so I came back today with the receipt to return them and get my refund. I was told they were clearance so no exchange. They were NOT on clearance. Then they said they were on sale so no. I said 2 of them I paid full price so give me my money back and your employee told me all of them could be returned. I was told no. They were rude and offensive. Don't buy from this lying, rude business. read more

Very inconsistent! Be aware, there are certain brands and types of clothes/products they claim they "need" or "want", when you bring said items, they won't buy. Complete waste of time. read more

Plato's Closet - Anticipate a line - Accessories Near Me - Maple Shade, New Jersey

this has got to be one of the worst platos closet I've ever been to, If you are of darker decent they racial profile you before even walking in the door. I had it out with one of the managers before and on top of that the store is always dirty, it always has a bad smell upon walking in, and everything in the store is way overpriced. there should not be a Nike shirt with stains on it for $20 that's actually ridiculous. Go to any other Plato's closet and you'll see how much better they are compared to this one ! read more

Everything on the racks was literal falling apart trash. It says on their website they don't take Shein, but that's mostly what I saw clothing-wise, and incredibly dirty shoes. I brought in two large bags of brand new Torrid items. Torrid is listed on the website as one of their popular brands, and the sizes I brought in were on the low end of plus size. They took not one single item. If you don't want to buy plus sizes, just say so.​ read more

Best thrift shop I've been to. Clean and good variety of stuff. I visited a few Plato closets and this one's my favorite.

The selection was pretty good. I was shopping for sweaters and jacket. Ended up buying a hoodie, 2 sweaters and a puffer jacket! A Nice staff also clean and organized as well! read more

If you're going to run a clothes for cash system, make me wait up to an hour, and then proceed to tell me that none of the items in my four bags can be exchanged (even though majority of the items were less than two years old), could an associate at the very least help me move the four overflowing bags of "unsellable" clothing to my car. I understand people are busy, but thats basic customer service. This being said, this review is not a condemnation of a specific employee, rather the policies and standards of Plato's Closet. Do not take this review as a reason to endanger any associates job. This store does, however, accept clothing with broken straps and cheap fabric garments with shein and fashion nova labels. Even if my clothes are too old to be sellable, at least they've lasted more than two years. Vintage will get paid for over mall clothes at a slight discount (and before assumptions are made, i had undamaged high quality leather jackets included in my bags). I honestly wouldn't be surprised if people were just buying shein sales, and then turning it into your system for some extra cash. People need money, and your company needs clothes that can last more than 6 months on the shelves without 50 cent zippers breaking in the dressing rooms. Look elsewhere to exchange clothes for cash. read more

I walked in there with a smile on my face, ready to make some money off of my clothes. But somehow I left disappointed. I brought in brands such as Lululemon, YSL, Lilly Pulitzer rockin rags urban outfitters Roxy and O'Neill. I left with only a few things brought, and that entire list of things was stuff they didn't take. they take a long time to sort out your clothes and I wouldn't recommend going. DONT WASTE YOUR TIME!!!!!!!! read more

At this point, Plato closets should be run by automatic system. The people who work at these stores, do no go through the whole bag. I was offered $9 for legit never worn, tag still in place items. Three items each worth more $9. And one of them was pair of shoes. And the reason for passing on the other stuff. "They're looking for summer clothes as of right now." That can't be the case because in the bag, there still was a new bathing suit from fashionnova, cute cami from target, and sweetheart shirt from Marshall's. All of that was passed on and I was only offered less than $10, it's a tad bit insuiltin read more

I brought in a $300 pair of designer jeans in addition to other brands bane good condition items. They tried to give my 5 dollars for the jeans . You can google the current retail value of the jeans. The young lady looked blindly trying to skirt the issue and keep the high end jeans. Plates closet is a rip off. They pretend to not recognize brand names and then offer a extremely low return. They also can be seen picking and choosing which customers to return a higher value to based on their items. I observed on three occasions customers having the same valued items and then being given a greater cash return. Once it's my turn they offer 7 bucks or 10 bucks for a large amount of items. A scam this place is! JERSEY PLATO CLOSET is a scam. Maple Shade location do better! read more

Was by far the worst Platos Closet I've ever gone to. It was not only a mess inside, but I'm just so confused with how they sort through their clothes. There was so much actual trash in there like maybe people just leave stuff there so they just sell it??? They also tried to buy a $190 brand new pair of jeans from me with tags for $2. (Was selling because it was too late to take back) When they were sorting through my stuff there was a big line and the two girls sorting were taking their time and just chatting barely looking at the clothes. I really don't know how this place has stayed open it's mind boggling to me. It was so gross. read more

I've came here.l plenty of times to shop around and had no problem. But recently I have been trying to sell a big of my clothes ame every time I come they tell me come at 10 or come at 12. Which I have been but, they're not taking the clothes. It's annoying and a waste of time. read more

Took forever to check my clothes and they turned down really good Lilly Pulitzer and such. Absolute waste of time.

I was in this store today and drove 25 minutes when Plato's closet deptford is 5 minutes from my house to shop there 30% off all athletic pants. I brought a pair of navy blue Nike Run Club Joggers to the register and was told that they were not included in the sale. I commented under there instagram post advertising the sale and said it was false advertisement as the Nike Run Club joggers were not a part of the Athletic Pants sale. They preceded to DM on instagram and block me immediately. I think my 8 year old niece would of been more professional then the employees at this establishment. read more

They have been stop buying items everyday around 12 . I asked them if they can put that on their website if somehow let people know as some drive 30 min to get there . I was told that they were told by management not to do that. I don't understand why... I'm glad they make money but don't care about communicating with their customers. read more

I was the first person in the store to drop stuff off around 10:00 and they messaged me that my stuff was ready for pickup 5 minutes later. at 10:05. They took nothing. it looked like nothing was even touched. I had so much stuff so i find it hard to believe they looked through any of it. When I called and inquired about this , they said most likely because of pet hairs and I went through every single article of clothing to find 0 pet hairs. These clothes were no where near pets. So I'm just confused. I feel as thought I buy a lot from Plato's but they just waste my time. it's a lot of time and effort coming and dropping stuff off for them to not even look through the stuff. Not sure what's goin on but I'm never going back and either should you. Dont even waste your time. Trust me. read more

DO NOT COME HERE TO SELL YOUR CLOTHES. Choose something like THREDUP instead! This review is for selling only. I have tried to sell my clothes here 2 x in the last week and unfortunately each time I've been sent away. First time, I arrived at 1PM to be told that they were done buying for today (selling begins at 12 PM). The second time (today at exactly 12PM) I was told that they were focusing on "inventory" and not buying for today. The girl trying to sell next to me came from Philly and had two hefty garbage bags to sell. There were also two more cars in the parking lot who had to leave. Unfortunately this store must not be making any money to send us all away. I've been selling for the past 5 or so years- and in the past have not made more than $30. Try somewhere else to SELL. read more

If I could give them a zero I would!! I took them a bag of brand new Carhart jeans and Dickies. they paid me for them. Next I brought 2 bags oz my husbands Carhart shorts tees and Northface tees and shorts . the bags were packed full. When I went to pick up I was tod they did not want ANYTHING in the bags because they were stained and/or faded. Well my husbanfd would NEVER wear anything with a stain. I mean to a fault he was a perfectionist. They wasted my time and I don't know why they rejected ALL my husbands clothes. Shame on them! And the girl behind the counter had her stomach hanging out so everyone could see her VIXEN tattoo. I believe she was the manager! Poor business attire..... read more

They're so picky what they accept to buy from people, yet have no good clothes options there. All overly worn fast fashion sold for basically the same price as shein/fashion nova/forever 21 on sales basically read more

I was told my clothes were "too worn out or too old" when two heaping bags were handed back to me. Since several of them still had tags on -- and even more were only worn once or twice -- I assume the "too old" referred to the styles rather than the age or condition. It seems I've grown out of Plato's Closet, but maybe they should advertise their preferences better. When you walk into this secondhand shop with clothes to sell, you go up to one of the kiosks at the cash register and input your information. There are a variety of ways to choose how you'll come back to get your clothes. I picked the "text me" option when faced with an hour wait, which I'd assume is the most popular. Just about an hour later, I received a text and made my way back. That's when my clothes were returned, aside from two older Old Navy shirts. For my efforts, I was given a buck per shirt (woo-hoo...?) and an awkward smile. They turned their noses up at year-old Loft shirts, a gorgeous Guess dress, and a classic Calvin Klein dress, among others. Fortunately, three of my friends were able to benefit from Plato's miss. I'm so glad my not-worn-out, fairly new clothes made it to good homes. I won't bother patronizing Plato's Closet in the future. read more

For Sellers: Unless your stuff is pretty new or recent, don't expect them to take much. It's interesting how "selective" they are but I've found items in the store with stains and holes. I think depends on the person checking the items and the mood they are in at the time. I've taken stuff back that was rejected once and it's accepted the next time. If the reject it there are other consignment places like Greene Street that will take your stuff. You just have to wait for your $. For Buyers: Check your items carefully and try them on. I've gotten home and found items with stains, holes, rips or non working zippers. The return process is lengthy and I've wondered if they do that on purpose in order to get people not to return items. I've seen the prices go up over the last 2 - 3 years. Some so high that I'd rather get the item new. With those tips in mind you may find some good deals if you're patient. read more

They stop taking clothes really early in the day and if you are able to get there early enough to sell stuff, they hardly take anything. Entire store seemed really disorganized and grimy. The manager was really rude. read more

Drove over 35 minutes away and waited 10 minutes in line being ignored by the only person at the front desk only to be turned down to sell my items. I sat and waited 10 minutes for the employee to say "Oh yeah we're not buying today". Asked politely to leave the items to be checked for the next day for the employee to tell me "no". Platos closest buys items every single day that they're open, it's just pure laziness by the employees that they don't feel like doing their job. They had a make shift sign that was written in sharpie on the door "no more buys today". Its ridiculous that I drove 35 minutes away to waste my time. Last time I'll be going to this location. What an absolute joke. read more

I was here during the week with some friends. I had no intentions of getting anything. I actually found some really cute things for great price. I spent $85 I got a lot of items. Over all the place is very organized. They have great music playing though out the place. I would %100 go back again. The workers are very nice and helpful. read more

I was a Shift Manager at Plato's Closet and worked there for two years so i understand the deal. I usually don't like to complain about people not taking certain things since i knew what it was like. I took in two big trash bags full of good clothes i had vintage harley davidson tees, nice loafers from H&M, brand new hunter green dickies pants, the whole nine yards. None of that was taken except for 6 items. they don't tell you why the items weren't taken, nor show you what they took which is what we were supposed to do when i worked there. Yet when i look at the racks there are things that are clearly passed the 18 month trend period, items that have been worn down to the thread, and things that a person my age (i'm 23) would absolutely not buy. Maybe the buyers need a better training on what will actually accumulate sales and i'm sure the reviews below mine reflect this statement too. No one wants to buy a cold shoulder top from 2014... do better. read more

compared to the other Plato's, this one is for older white ppl they don't take nothing and they don't have nothing in the store, limited selection or what u can buy and sell. read more

Amazing organization good costumer service positive environment. Jephthah was very welcoming and helped me find some bomb clothing. Would definitely come back!! read more