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    Foot Locker

    5.0 (1 review)
    Open 11:00 am - 7:00 pm

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    15 years ago

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    DSW Designer Shoe Warehouse

    DSW Designer Shoe Warehouse

    3.1(24 reviews)
    4.2 mi
    $$

    The staff is so rude here! genuinely how did they hire these people. I went in, asking for help,…read moreand the young ladies at the counter gave me a look and continued to laugh and talk to eachother. SO unprofessional.

    Beware. I would rate my recent experience as minus 10, were such a category available. I had only…read moregood experiences with this store for about 14 years, until May 5, when I attempted to return a pair of ordered online on May 2. The shoes were too big and when I attempted to return them on May 5 , the return was rejected with no explanation other than a rejection receipt telling me to call The Retail Equation. The shoes were unworn; undamaged; boxed, and not treated or subject to a final sale. They were returned within three days of purchase. The Retail Equation website says the retailer determines the return; the DSW manager said it's up to the Retail Equation. I have filed a complaint with the NJ Department of Consumer Affairs for violation of the statute governing , among other things, posting of return policies. I sent a certified letter to DSW on May 12, requesting a refund and explanation. I attached full documentation of the purchase and the rejection receipt . Then, I contacted my credit card company and today received a response stating DSW claims it never received communication from me about the issue, which is untrue. I sent a certified letter with documentation on May 12. Retail Equation is subject to a class action lawsuit in California for its antics with DSW and other retailers. Tread carefully if you deal with this retailer.

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    DSW Designer Shoe Warehouse
    DSW Designer Shoe Warehouse
    DSW Designer Shoe Warehouse

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    Foot Locker - sportswear - Updated June 2026

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