Did excellent job. Took a little while to find place but nice location, pleasant shop, and owner. Reasonable price. Will be back!

Always the best shoes, in particular those who need orthotics. They also provide personal attention

I Will never recommend this place nor return. Smh. Waste of 2 trips. First trip we arrive 20 minutes before closing, as a walk in. Older Lady at counter says oooh we need an appointment because there is insurance paperwork etc that they need time to do, and not enough time. So we ask to see shoes, sales lady was helpful. So we scheduled appointment to come back to get those shoes. We come back there, was seated, sales lady takes insurance info, comes back literally not even 5 minutes later and says insurance won't cover another pair yet. They could've saved us a trip and just looked at insurance info the first time we were there since it didn't even take 5 minutes to do so. Thennnn, we waited, and was gonna buy the shoe cash, but sales lady never returned. She was in back of store sitting n chit chatting. While waiting, we found shoes online wayyyy CHEAPER $70 LESS. Will order online. This is a popular store and just had higher expectations of customer service. read more

Carl's Shoes - Display - Shoe Stores Near Me - Moorestown, New Jersey

I live in the Chicago suburbs, and wanted to buy comfort slippers for my MIL in PA. I found a slipper here, but needed to find a store closer to her that carried them, in case she needed to exchange them. The distributor told me that Carl's Shoes carried the style. Since it was the week before Christmas, calling the store, ordering, took a bit of perseverance. The woman I spoke with was great, patient, professional, helpful. A couple of other employees that answered the phone were definitely more brisk, curt, less service-oriented. Again, could be the time of year...hopefully! The slippers were mailed as promised, and they fit! No small feat...pardon the pun! read more

It's like walking back in time-old fashioned shoe store-they measure your foot and then retrieve the shoes. Had Stacey wait on me. Wonderful salesperson-kind and compassionate. FYI-YOU NEED AN APPOINTEMNET. Ask for Stacey!!!! read more

Great customer service. Very knowledgeable and helpful as well as well stocked. My husbands need for diabetic shoes and inserts have always been ordered and received on a timely manner. read more

Fantastic customer service-first time there and thoroughly pleased. Reminds me of old fashioned shoe store- make sure you make a reservation

Carl's always has shoes that can accommodate my custom orthotics and that look nice. The shoes always wear well and offer the support I need. They're expensive, but worth it. I love how the salespeople take such good care of you. read more

Dear Carl (and son, and all other employees), Thank you so much for helping make the world a greater place for my father. He's been coming to you for years, for his special shoe rises, and you never disappoint. I was lucky enough to see you all in action and even with other customers in the store, you were all able to keep them happy and serve my dad's needs at the same time (and he's not a very patient man!) You were kind enough to listen to the problem, address the issue and fix the problem on the spot, and since it was a temporary fix, didn't even charge him for it, which was greatly appreciated and true to form, based on the convo we had in the car on the ride home. He will always keep giving you the business because you are the type of people who absolutely deserve it, every time. So, thank you again for taking such great care of him, every single time he's in. Hugs, Liana read more

Post for my mom Dawn: Stacy was incredibly helpful and knowledgeable. I got two pairs last week and am feeling great. Highly recommend them.

Great service! I went in looking for a specific Powerstep shoe insert given by my podiatrist, and they had them! I was assisted by a kind gentlemen who knew exactly how to help me with my issue. read more

My 22 month old son was having some trouble with his feet that I wanted to get a shoes for him and properly measured. I was referred to Carl's. I drove 45 minutes to be treated completely awful. I went in The morning in hoping I could be in and out. I was helped by a sales clerk named Megan. I really thought at first this could be a nice experience but my son was scared and was crying. The other sales clerks and Megan made me completely embarrassed. Instead of being a bit more understanding, I was pushed out. Also, the comments I received were mortifying by customers and the sales. It was a real struggle but They really should be a shame of themselves with the customer service. I was rushed out of there and completely treated awful. Paid 115.00 for two pairs of shoes. Overpriced and treated a mother of two poorly. Won't ever come back. Update : owner called and apologized. read more

I had a wonderful experience at this store the other day. I made an appointment for my one year old baby to get fitted for some shoes. The staff was so kind and helpful and clearly very experienced with children. My baby was giving them a hard time while trying on shoes but they were so patient with him. I bought two pairs of shoes! Also, I had a coupon that I accidentally left at home and they honored it anyway! Great service! I will definitely be shopping here again in the future! read more

Top notch, old fashioned service! One on one care with knowledgeable professionals on staff! Plus, the best shoes I have ever owned.

The sales people,and owners of Carl's Shoes are wonderful people. I took my grandson in for his first pair of shoes, and they fitted him with the perfect pair! After hearing I had a house fire a few weeks before, and lost most of what was in the house, the owner gave my grandson his shoes as a gift. As I've been replacing our immediate living essentials every person I've come in contact with, of course is sympathetic to us being displaced by a house fire, especially during the holidays. The difference with Carl's Shoes is you are dealing with a family that has been dedicated to providing exceptional, and caring service for decades. Family businesses are so rare, and so important for family memories. My brother, and I got our first pair, and many other pairs after of shoes, my children got their first pair of shoes at Carl's, and now my grandson got his first pair of shoes at Carl's Shoes. You can't go wrong going to Carl's Shoes read more

Carl's Shoes - Happy customer with first pair of shoes from Carl's Shoes - Shoe Stores Near Me - Moorestown, New Jersey

Great selection of men's shoes. The shoe salesperson was exceptional. She made sure my shoes fit well and even added pads to my shoes to make them more comfortable. Great experience. read more

My husband needed shoes and custom insoles as prescribed by his podiatrist so we went to Carl's. He picked two pairs of shoes and his insoles were molded. Well, my husband kept insisting that they were too big and his podiatrist agreed. Our Doctor told us to go a half size smaller. That did not go over well at Carl's. The shoe salesman said to us, does your doctor fit shoes? And also at one point he said to get our doctor on the phone and he would straighten him out. But, when I picked up my phone he backtracked on that statement. Now we get to the insole issues...They were WRONG! My husband said he could feel where they needed to have a cutout larger. The insole guy said that he had to make the cutout larger. I put it up to my husbands foot and the area was about a half inch off from where is should be. I suggested coloring the area in question and then placing her foot on the insole to see the difference..After arguing with us he finally agreed to let me try. Well the placement did show how much he was off the mark. He argued again finally throwing our prescriptions back at us and telling us to get out. So salesman 1 was demeaning to us and our Doctor. Insole guy was rude, did not know what he was doing at all and another bearded salesman was in the background making comments the whole time. Yes, I heard you!!! The only person not there that day was the owner...I bet they don't get away with this when he is there!!! The only person that was nice was the girl at the counter. She apologized for their behavior!!! read more

My doctor referred me here for diabetic shoes. My sister drove me all the way there from Ocean City, and the staff here couldn't have been more rude. The salesman literally threw my insurance card and prescription right onto my lap and ran away mumbling something incoherent. The place was busy and I called him out, but my sister and I decided to leave. What a waste! This place isn't worth it. I've never been treated so rudely in a retail setting. That salesman should be fired. read more

Staff is always very helpful in finding me the right shoes for my feet and that accommodate my orthotics.

My husband has dropped feet and wears braces on his legs and walks using a walker. The last pair of shoes he bought did not fit right and he needed shoes that he could safely wear. Carl's was recommended to us and I can't praise them enough! They took him, without an appointment, found a perfect shoe for him and adjusted the fit with pads. Even with adding a $50 pair of support socks, the total was less than the last ill-fitting shoes he bought! We will definitely be back!!! read more

My family has been going to Carl shoe's since I was a child. Now, I take my children there. Yesterday we went for back to school shoes for my kids. To my surprise I found out that my son's arch collapsed. They had their Pedorthists come and speak with me. They educated me in everything about this and then told me what to do. Lastly, they told me to talk to the pediatrician as this can have a huge impact on the rest of my son's body. I can not thank Carl's Shoes enough!!! They are the best of the best! read more

Simple review. Went in to get the heels of my pumps repaired--the rubber tip on the bottom. Was concerned cause the rubber tip was beige (not black) and the leather was scraped near the bottom. They replaced it with beige rubber heel thingies and the back/bottom of my pumps looked brand new again!! Great service too!! Simple, quick, organized. read more

Have to write in for a great experience - buying shoes.lYou're almost transported to a period where shoe salespeople know what they are talking about, won't rush you, and try getting you shoe that's best for your comfort, look, safety, and fit. It's a huge part of your wardrobe you should do it right. Went in and had a great visit and experience and very glad about my experience - hard to say that in retail anymore. Steve H was my salesperson and he even did a while I waited stretching of a shoe for one foot that improved the fit. Again hard to find a shopping experience for shoes like this anymore. read more

My Grandma used to take me here as a little girl so naturally I wanted to take my boys here. First time going back the salesman made fun the the shoes my boys were currently wearing....whatever no big deal let me give this place a second chance. Went back for some stride rite event and stood for 15 min before anyone asked me for help. I actually had to ask one of the three ladies just standing behind the counter if I'm supposed to take a number. Plus she didn't even really know what was going on for the "event". I remember this place being great and so helpful. I will never go back. read more

Mixed feelings. Some of the sales people are nice and helpful, but others definitely are not. I think they do a good job with kids and appreciate the reminders when it's time to bring the little ones in for a new fitting. However -- the selection is quite limited, the prices are marked up over other stores, and they always try to convince me to buy shoes that are too big! Carl's is a town institution, but I'd rather go elsewhere. read more

Love this little shoe place . I went in to get some pretty expensive boots I have fixed . I had been using them with a broken heel and was ready to put them in the good will pile only after a few uses once the back heel broke .Im so glad I googled shoe repair shops and that I came across Carls. They were super quick with the repair and inexpensive . They even called me as a reminder for pick up . Thanks for saving some expensive boots . Bring on the snow ;) read more

I was referred to Jeffrey (pedorthitist) at Carls by my orthopedic physician. This was after yrs of orthotics at podiatrists offices and pharmacies that could not alleviate my pain. Cons:. You DO have to make an appointment on Saturdays and on most days there are significant wait times. The selection of shoes is somewhat limited. The prices for shoes is generally higher than most retail stores. Pros: hands down the most knowledgeable staff for orthotics and fittings that I have found. After years of expensive orthotics that never alleviated my pain, Carl's was able to quickly identify and alleviate the issue. I would highly recommend for anyone with orthotic issues or diabetic footwear needs. read more

Carl Barone is the most knowledgable shoe guy this side of Italy. Surprisingly, I was wearing the wrong size shoe. I was properly fitted and there was as wide variety to choose from. I couldn't have a better experience. Carl is also a gentleman with a fine sense of humor. THE place to go for shoes in South Jersey! read more

Carls is one fabulous shoe emporium. If you get there when they are busy and you need to wait it will be well worth it. They fit you beautifully and no hard sells here. As I said if you get there at a busy time it may be a long wait. If you can't find shoes here, you don't have feet. Prices are within range of a good shoe store. You get what you pay for. Especially good for people with diabetes and foot deformities. read more

Have lived in the area for many years but never went in there until today. It seemed a little odd when I walked in, 3 or 4 salesmen are all sitting around chatting with a few customers like they're having tea in Aunt Tillie's parlor after Grandma's wake Felt like I was intruding on their private gathering. It's apparently not a mainstream shoe store for everyone, but the target market is unclear to me. The shoes are not too stylish or attractive and all are around $180. read more

I stopped here once to buy an identical pair of the shoes i was wearing.I was told to take a number and wait to be fitted.I drew number 31 and number 23 was being served,all sales people were tied up.I left.I stopped in recently,found it not crowded and waiting briefly.After relating any foot issues the salesman continued to show me nothing but herman munster shoes.Anything stylish wasn't in my size.I've found stylish,comfortable shoes elsewhere although they are difficult to find.I'll continue to look elsewhere in the future. read more

I need the services of a pedorthist, so I decided to try Carl's. I went on a Saturday afternoon and was told rather abruptly that I needed an appointment. I said I'd come back, but no one offered to make me an appointment. In all, I felt like they treated me like I stepped in some dog stuff. I won't try there again - the shoes I need and the work involved are pretty expensive, and for my money, I'm not going to be treated like a piece of garbage. read more

My shoes were repaired within the last week and the shoemaker must be gone because who ever fixed them did a lousy job

Yesterday my husband set out to buy some new shoes. He went to Carl's hoping to get shoes to help his troubled feet. He was helped by a gentleman by the name of Rob. More "salesmen " should be like him. He was informative, helpful, honest, knowledgeable, humorous. I could go on! My husband and I were both extremely satisfied. We came away with 2 pairs of shoes and an improvement made to his current pair. No one has ever been this helpful before. Thanks Rob!! read more

I have been a customer of Carl's Shoes since 1986. Carl Barone is excellent and the products are excellent as well. However, the customer service leaves much to be desired. For the prices paid for Carl's products and repair services it would seem only fitting to expect good customer service from all of Carl's employees. Unfortunately, customers with orthopedic or diabetic shoe requirements do not have many choices for shoes and shoe repair services. A recent visit to Carl's for shoe repairs left me with the same impression and opinion as I had from an earlier visit. Products are great but customer service is significantly lacking. If you are lucky enough to get Carl himself as your salesperson, your experience will be great. If you get anyone else you will be happy with the products but probably not the customer service. read more

I agree with Suzie, I found out that all my shoe from carl's were way too big, and to convince me that they fit, they had stuffed them full of pads and material. I live in Moorestown, but I'd rather buy my shoes at the store in Cherry Hill at this point. I missed when Dennis was there, as he was knowledgeable and knew how to take care of my mother. Its time for Carl to retire. read more

Beings I have bad feet and always have. I decided to try Carl's shoes in Moorestown, N.J. because of its great name. What a mistake that was. The salesman was friendly. He measured my feet but did not have my width size at the time. He informed me to straighten out this problem I needed to go to a higher length size 11 instead of 10. This way the width would fit.. I did not believe this for one single minute ! Thats the typical shoe salesman, you never say that, never ! You will be tripping down a flight of stairs in no time. .. Plus my experience with these kinds of shoe stores. It is very very hard to get your money back once you purchase and leave theses kind of shoe stores. This once happened to me. Its no joke trust me. I spent at the time over $125.00 dollars for a pair of what was suppose to be a good support walking shoe. after 2 hours or so my feet and shins were killing me.Knowing it was the shoe causing this. i went back wanting my money back fully refunded. They would not give it back. Only after being very loud and nasty about it sad to say. They refunded my entire purchase. All these mom and pop stores no matter what item they sell. Are all the same. Very very hard to get your money refunded back once you purchase it. read more

I have been buying shoes at Carl's since before 2009, and I keep going back. I have difficulty finding shoes that fit and are comfortable, and while Carl's selection is relatively small, I always find shoes there that fit me. The sales people who have served me have been uniformly helpful, with a degree of expertise in fitting shoes that is not equalled anywhere else I have gone recently. On each visit they measure your feet and help you put on and lace up the shoes you are trying. They don't just hand you a box of shoes and walk away. They will adjust shoes for you so they fit properly by applying little inserts or wedges. Their prices are high, but they do have sales a few times a year. They also give you a "Club Card". When you have bought 10 pairs of shoes you get your 11th pair free based on the average price of the previous 10 pairs; the card can be used by the whole family. There is convenient free parking behind the store. My only gripe is that their web site has very little information about the styles of shoes they have in the store at any given time. But I know which brands I like that fit me and are comfortable, and they always carry a good selection of those brands. In addition to shoes, they also sell socks, shoe care supplies and the like. You will not find high fashion shoes here nor anything with a high heel, but the shoes you get will be comfortable and will serve you well for a long time. What's not to like? read more