I went here with my wife to look for shoes... She had a good time looking for and buying shoes here... The men's shoe area is small and I found that I could find the brands that they carried selling cheaper at other stores... Would I buy my footwear here no but they do carry a huge variety of brands... read more

I went here this morning to exchange a pair of shoes for another size and there was no line! The employee was extremely friendly and efficient and easily helped with my request. Great service and will go back to this location if I need to buy more shoes! read more

Not sure how to feel about this place. Firstly, the place doesn't even have a lot of my shoe size, and secondly, the customer service is subpar as well as the policies. Upon returning a shoe that I didn't like, the person upfront told us that we can not return it as it "was worn once" outside the store. Therefore we can no longer return it AT ALL. So tell me DSW, you want us to wear the shoe and never let our feet touch the ground? Upon inspection of the shoe, the worker looked up, down, around, inside, just looking for ANY reason to stop the return. Besides giving it a good sniff, she interrogated it like it was suspected of murder. I will never come back here after being blatantly scammed. I hope this review can stop even ONE person from shopping here, if so, I'd feel like I'm doing my part in stopping this store from scamming others. read more

This review is JUST for the Men's Shoe section. 3/4 of the store is Women's shoes (what a shock, women need many shoes!) so I spent 1/2 hour shopping for a pair of new sneakers for my dad. Since he has dementia, I was looking for a slip-on pair -- found 1 pair in his size but not color choice -- and did purchase the pair. The selection is awful for men's shoes, not a lot of variety, but worse, a lot of sizes are unavailable. How can you buy clothing, especially shoes, without trying them on first? Before you comment that I should have ordered online, I needed the shoes ASAP to deliver to him tomorrow at the new Home. I never buy shoes for myself there anymore because the selection in Wide for me is even worse! Even online, I find the selection limited. And the prices? Whoo hoo! You save $10 for the trouble (I had a VIP coupon, hence my trip to the store today). I do better with my shoe purchases on Amazon (OMG! I said the "A" word). read more

I've always been a fan of this location they always have my sizes and very clean and organized, you don't see lots of random boxes cluttering the aisles like some other locations I've been too! I also love their huge croc selection because working in an animal hospital they're awesome for standing long hours! I also love the selection of accessories they have here I can never seem to leave without something new! read more

I finally act like an adult now and understand that you get what you pay for. Cheap shoes that fall apart and stink? Yeah, that's what you get with shoes from Target for $19.99 or discounted online shoes that you can't try on. So I cringe when I see the higher prices here at DSW, but on the other hand, I have special snowflakey feet and I need to try on to see how they fit. I spend a lot of time walking on the mean streets of Philadelphia, damn you - hard concrete, bricks, cobblestone, uneven surfaces. GAH. I needed shoes that were comfy and could withstand my weird issues. After trying on a few pairs, I found a pair that I immediately fell in love with. And on sale too! SOLD. read more

Was there yesterday to buy shoes had the worst experience with the manager. I'm not from NJ I'm traveling from Florida and never had a bad experience at any DSW employees are always really good. Seems like this manager was not in a good mood, I was there the night before bought some sneakers and went back again the next day to get another pair with a coupon I had, the day before the girl told me it was good until the next day so I went back to my hotel and got it. When I went to pay the manager had this horrible attitude and was so condescending he did not want to apply the coupon towards the shoes I wanted because he said the brand was not included in the coupon brands but the sneakers I bought the day before were the same brand and I used the same coupon. (i had 2 coupons) one for each pair of shoes. He was so rude. I think DSW should re evaluate their employees. I saw him taking care of another lady and he was all smiles. I don't want to think this was a racial thing just because I'm hispanic but if it was then it's disgusting. Finally I went to another DSW and the lady was so nice!! She applied the coupon without a problem!! So to the manager in this store you need to check yourself and work from home!! read more

This DSW is essentially a massive shoe warehouse with tons of name brand shoes. Because the aisles have low shelves, the enormous amount of space and shoes that fill the store are easily visible. They're doing a renovation to half of this location right now, so I am interested to see what it looks like when it's complete. You've gotta check out the clearance racks in the back of the store. There are such good deals back there. I've found really nice heels back there for almost 80% off. This location is just what I need for a shoe store and the staff is friendly but they let you do your thing. read more

This past weekend a friend and I decided we needed some retail therapy and ended up at DSW. This store is currently adding the kids section, so when we walked in it was sorta messy and somewhat overwhelming. We spent about 1-1.5 hours in the store and ended up with 5 shoes between the two of us. When it was time to purchase our shoes, we noticed that there were only two cashiers at the register. Needless to say the line was almost as long as the store. When it was our turn to check out all I can say is WOW. You could tell Ryan ( our cashier) was exhausted and tired, but he was so amazing! We had coupons which were super confusing on the new app and he took his time explain it to us and make us feel like we weren't losing our minds. We had coupons for a free weekender tote, but they were sold out and instead gave a discount in place of it . Ryan literally made my day! He was so happy and enthusiastic about my purchase, that it made me feel good! I just want to thank Ryan for my experience at DSW on Friday 5/11. I applaud you! I appreciate you. If anyone ventures to the DSW, Mt. Laurel please look for Ryan-he will make your day! read more

This is generally my first place to find shoes. they have a huge selection. you will find quality shoes for a good price. Generally i go right to the back of the store, and start in the clearance section. it is totally worth it. if i had the money i would buy shoes here everyday. Its name brand shoes, so you wont find walmart prices or anything, but you will get a good deal for what you buy. Its overwhelming at times because of the huge selection and open floor area, it can feel like you will never get through them all, but i love the fact i just look below the shoes and find my own size. I am a DSW reward member, and i do use their coupons when i remember in time. The last time i was in there i used an expires rewards member coupon, and i was excited to save the 10 dollars. I love a place that will accept expired coupons(within reason). read more

This place is well organized, clean and typically has short lines. I would appreciate more sizes though, because I feel like my size (8.5) is always sold out! I scored a great pair of Coach loafers from their clearance section for 50% off last weekend, so that was exciting! Other than sometimes not having my size and their crazy parking lot (on weekends), this is the perfect DSW! read more

You know Love me some shoes. This place is great, i usually go for the flip flops, to casual wedges, I first survey the area, see where I wanna look, take my time . But they have vast selection of shoes, of all kinds. in the back, have clearance, depending on color tag, some are 20-80% off..which is great!! I have found some steals in there . Love them. The one In Cherry Hill, on Haddonfield Rd, is great, too. read more