I brought in my wedding shoes to be stretched, paid $40, and was told they'd be ready Monday. They…read moreweren't touched until I called, and when I finally picked them up the straps were uneven, dirty, and poorly done. After multiple trips back, one shoe was overstretched and now both pairs are unwearable. When I tried to get the mistake corrected, I was ignored, interrupted, and mocked -- even told "all I hear is blah blah blah." Instead of professionalism, I was met with disrespect and left with $260 worth of ruined shoes. I do not recommend this business to anyone who values their shoes, money, or being treated with basic respect.

Excellent service they treat you like family ! Come get your shoes repaired here ! Small family…read moreowned business that puts their customers first.

I was having she'll of a time finding a sneaker restorer in Philly but when I tell you I was…read moreblessed to find Jason I mean it... He came picked my sneakers up and it was smooth sailing from there. He ran little behind and where many would drop the ball he didn't he called, and texted me to keepe in the know of it all and I certainly appreciated that it's professionalism which we don't see much of today! Jason and Sole Restored has made a customer of me for life! Thanks J, Ish

From the owner: At Restored Sole, we take a comprehensive approach to the care and restoration of a variety of…read moresneakers, from grails to everyday sneakers, we use products and methods tailored specifically for the material of your shoes. We also don’t use any harmful chemicals in our cleanings or sole deoxidations, so you can be sure your shoes are being given the best treatment possible to help them last for years beyond standard methods.

A little pricy! But good job! He seemed to know his job…read more blah blah blah. It's a shoe repair place , should I write a 1000 page novel! Omg

After having a not so great experience at another local shoe repair place that's not really a shoe…read morerepair place but rather a shoe store trying to get you to not repair your shoe & spend double the price on new shoes, I decided to drive a little further & find a real shoe repair place. This place was the 1 that popped up with the best reviews. Indeed it is a tiny hole in the wall joint. It is very easy to miss. It's literally a little house next to the TD bank that's right next to Vito's pizza. You walk in & immediately the smell of rubber & shoe polish slaps you in the face. Eventually an old little man comes to to help you. He's very short & direct with his customer services skills but looks like he knows what he's doing from the wear & tear on his hands & face. I hand him my $300 boots from a couple seasons ago that I love & tell him I want to resole them & shine them up. Basically make them look new again bc all the salt & snow from last year really did a number on the soles. He looks them over & tells me, "It's going to cost a lot." I ask how much & he tells me $45. I tell him these are good, expensive boots that are worth it. You have to leave 50% deposit on your job. I decided to pay the full amount & that way I can just pick them up when I come back next week for them. I'll finish up my review next week when I pick them up & report on the work it self. But I'm sure it will be quite promising as these mom&pop places are always the best at doing these jobs. ******** As expected, my boots look good as new. Nicely shined with we soles that will last me another season. Thank you!!

Great service ,had heels replaced and had my orthotics repaired. This service was excellent and…read morequick,was ready the next day.

The only place I willl have my shoes Re-Heeled/Soled. Jacket zippers fixed etc etc. Johnny's is…read morelocal to me and gets the job done every time and the price is always reasonable !!

Did excellent job. Took a little while to find place but nice location, pleasant shop, and owner…read more Reasonable price. Will be back!

The front desk IS NOT CORDIAL! The sales associates are polite and knowledgeable. I use them for…read morean orthopedic shoe ONLY. I wish the front desk was more welcoming. They do have good quality shoes.

I was recommended to this business to fix a zipper on a large suitcase that I was about to toss…read more The owner was friendly, and the price was very reasonable. It took a few days, and he did a great job.

If Mr. Byrum ever used to care about the quality of his work, he doesn't anymore. Maybe he is tired…read moreof doing this after 50 years. Maybe the quality of his work has always been bad, but he has enough customers who don't know any better. Maybe, he is incapable of recognizing how bad his work is. I recently took a pair of brand new leather boots and a pair of lightly used, clean and conditioned leather dress shoes that have satin laces to get a rubber half-sole applied. Not only was the work done extremely unprofessionally, but my boots and shoes were returned dirty and stained. The half soles on the boots are uneven. The bottom surface of the shoes was excessively and unnecessarily removed behind the half-soles on both pairs, but especially the boots. The brand new heel on one boot was even damaged on the corner! The cherry on top were the black stains left on the satin laces of the dress shoes. I can't buy replacement satin laces in the correct shade of green anywhere to match these shoes in case the stains do not come out. When I expressed my dissatisfaction and asked for a refund, I was met with denial, refusal, and responses of, "I don't give refunds, that's how I do everyone's shoes." He took no accountability. He charged me $130. I would not bring anything that you care about here, unless you want to pay to have your possessions mistreated. If he can't respect your shoes, he can't respect others or even himself. Sad.

Skill is unparalleled. You have to understand what you're walking into. Upon my first meeting with…read morethe shop owner, I felt he was not the friendliest to put it nicely. When I picked up my shoes however, I knew it didn't matter how I felt when I first walked in, what truly mattered was the performance. Did my beloved shoes get repaired in the way I had hoped that they would come back to life? YES. The more I went into the shop over the years, the more I got to know the gentleman, I more I got to know that he genuinely has a good heart and means well in addition to his exemplary skills at a dying art. Never caught his name but thank you for your skill at repairing my shoes! I truly hope an apprentice some day comes along to carry on this beautiful art.

I went to the shop with a strong recommendation and initially difficult to find because it is on…read morethe eastern most and of a strip plaza where there is a curve in the road and One tends to drive past too fast on Route 70 W°. The craftsman is very upbeat and positive, I have yet to pick up my boots, but acknowledge his many years of experience in his craft. I would report further when I retrieve my boots.