I brought in my wedding shoes to be stretched, paid $40, and was told they'd be ready Monday. They…read moreweren't touched until I called, and when I finally picked them up the straps were uneven, dirty, and poorly done. After multiple trips back, one shoe was overstretched and now both pairs are unwearable. When I tried to get the mistake corrected, I was ignored, interrupted, and mocked -- even told "all I hear is blah blah blah." Instead of professionalism, I was met with disrespect and left with $260 worth of ruined shoes. I do not recommend this business to anyone who values their shoes, money, or being treated with basic respect.

Excellent service they treat you like family ! Come get your shoes repaired here ! Small family…read moreowned business that puts their customers first.

The location is new and the prices have gone up, but the quality is superb. My Frye and SAS penny…read moreloafers came back perfectly repaired with full soles, thick heels, edges & soles dressed, a great polish.

Returned 7 years later to have my favorite leather boots resoled and repaired. This place is still…read moreoutstanding. While the original owner passed away and the shop moved, it's still in good hands with a longtime employee who really cares. This is place exudes personality, quality, and professionalism - the very best of Philly, with great prices too!

Great store to have in the city. Especially helps with the delivery of packages. Also, they have…read morebeen very helpful every time I've come into the store.

Amazing shoe repair work and extremely reasonable pricing!! I brought 3 pairs of shoes in truly…read moreawful shape. Tony was extremely communicative through the repair process. When I picked them up he had went above and beyond what I even thought needed fixing. Thank you Tony! I will be coming back

Brought in two pairs of boots to be resoled. On one pair Mike simply pulled off the heel and used…read morethe leather outsole as a midsole. No qualms about that but after one week he told me they sent him the wrong sole and I should come back in a week. A week later I went back and he handed me my boots... with the wrong sole, not what I ordered. They were of a similar type so I didn't complain but on one of them the sole was glued on kind of crooked. So, pretty mediocre over all but at least I can wear them. On the second pair, a pair of Red Wings, Mike glued on the correct sole, perfectly centered, and they looked great. It wasn't until I put them on that I realized the boots had no shank and no midsole. No shank is no big deal. No midsole is completely unacceptable and rendered the boots twisty, floppy, unsupportive and useless. When I got home I sent them to an online YouTube cobbler to fix them and now they're perfect.

Ruined my shoes. Like irreparable damage. Took longer than they said and butchered over 1500$ worth…read moreof shoes. Refused to give any money back

Helpful, quick, and reasonably priced. 2 day turn around. All of the repairs were better than…read moreexpected! Repaired the lining of a Frye boot for only $5. Expertly patched the badly beaten heels of a pair of vintage cowboy boots, added rubber heels and taps to the toes for $20. Saved my favorite boots (ever!) by dyeing, patching, and resoling, better than new, for $30! Absolutely worth every penny. I could have kissed him. All of my boots were returned to me fully polished and cleaned. Just a heads up, though, that this business is CASH ONLY.

Excellent service and prices and friendly. Old school professional and great service and qualityread more

This guy stretched a very expensive pair of Frye boots for me. I couldn't really wear them because…read morethey were too tight and I was nervous leaving them with anyone. But they fit really well now and I love them. SO happy with this shop. I will bring all my shoe repairs here

I've had a pair of high heels and pumps resoled, they both look brand new. Extremely fast turn…read morearound, very kind, and has always returned my shoes looking 100x better than how I dropped them off. This establishment is cash only so just be mindful of that, but I will be recommending Villa's to my friends.

Good shoe repair, decent job on my shoes. Needs to get a little more organized in the shop though.read more

If I could give this place ZERO stars, I would. This is…read morehands down the most unprofessional, dishonest, and poorly run repair shop I have ever dealt with. Back in May, I dropped off a shoe and a designer bag to be repaired. When I returned, only the shoe was done. The bag the main item I needed for a trip wasn't touched. I had to leave for my trip WITHOUT it, even though they had more than enough time to finish the work. Then the madness began. The owner kept calling me from July through October saying the bag was "ready," even though life was hectic and I couldn't pick it up right away. When I finally went in recently, they suddenly "couldn't find" my bag. I came back the next day, and the story changed again they claimed that if an item is there "too long," they donate it. Let me be VERY clear: You don't "donate" a Prada bag. You sell it. Their excuses were pathetic, their attitude was rude, and their accountability was ZERO. Instead of taking responsibility for losing (or selling!) my property, they basically shrugged and told me it wasn't their problem because I didn't pick it up fast enough even though they were the ones who failed to repair it on time in the first place. I had to call the police because the behavior was so shady, and honestly I regret not taking them to court. This place is a scam. They are careless with people's belongings, they lie without hesitation, and they clearly have no policies to protect customers' items. DO NOT TRUST THEM WITH ANYTHING OF VALUE. I wouldn't let them fix a shoelace after this experience. Save yourself the headache, the stress, and the loss. They will get their karma but in the meantime, let this review be your warning.

Awesome shoe repair! Travel from downtown to get shoes repaired and they're like new!read more

Personality and language barriers aside, this man does an excellent job. Yes, you pay upfront and…read moreI don't think he even gave me a ticket to pick up but burned a few times by people and I can understand at least that all I can figure. He accommodates by using a recorded message when he calls to say your job is ready - he must know and does what he can regarding communication. BUT THE work? I bought him two pair of dress shoes that were 20 years old but still comfortable and they came out beautifully. I'll add a picture at some point - they needed complete refurbishing and he accomplished it I only wish I had the before pics to show you

I had a wedding to attend, and my shoes needed more than just a basic shine and polish. I dropped…read morethem off at a cliff where Terrence took care of them. Any of the guys at Cliff knows shoes and handbag repair.

Jerry did an absolute terrible job on my shoes. I mean literally couldn't be worse. I took 3 pair…read moreof designer shoes (Aquazzura) and he charged me $140 to fix the heels, and add rubber soles. He promised they'd be fixed in 2 days. Instead he took TWO FULL WEEKS. He delivered them to my house and the shoes are ruined. They're absolutely terrible job. I wouldn't patronize these people if my life depended on it. I'm going to have to take them to a real cobbler downtown. So much for supporting a black owned business.