It is sad that u pay 100$ fee for a late show up even at a time where u have communicated u will be…read morelate. Waste of time and energy tbh. Traffic and such are unpredictable, the eta changes every minute. They should understand that. And I was a patient for 3+ years. But I don't feel like I belong here cuz of the treatment. They should have considered these variable for their faithful patients. Please don't go here. Being nice is sometimes way better than going by the book. We are humans not robots and sometimes we should override considering the situation. On the other hand I was being faithful sticking to this dentist even after moving to Seattle driving up 30 minutes assuming I was a valued customer. Well turns out they don't care and I was just a number. Too poor me:(

I came to Redmond Signature Dentistry for a routine cleaning and was told in advance--both by the…read moreclinic and my Aetna insurance--that preventive X-rays would be fully covered. However, they performed a periapical (diagnostic) X-ray instead of a preventive one, without informing me, and billed it. As a result, I was unexpectedly billed out-of-pocket. When I brought this up, the office manager insisted this is their standard practice, and that patients are responsible for charges insurance doesn't fully pay--even if the procedure wasn't clearly explained or authorized. They threatened to send the balance to collections. This experience reflects a serious lack of transparency and patient-centered care.

We had financial difficulty and couldn't pay our last (large) bill. The bookkeeper was hostile…read more Then I developed a loose cap (dentist kept saying it wasn't loose) which caused my jaw to swell. They wouldn't see me or give me advice because we still owed money. We had been patients for many years. Terrible treatment!

Staff and quality of care, I've been going here for over 20 years. My son started coming at age 5…read moreand now has a healthy positive experience with going to the dentist!

I was in need of a permanent set of dentures because my temporary set was never great to begin…read morewith. 15 years later they left a lot to be desired. I read reviews and finally chose Avenue Dental. My husband and I, as well as a dear family friend, made appointments. After three to four months, I was originally told approximately a month, I finally had my teeth. The dentist was on vacation so I was given the dentures and sent on my way. My husband was out of it for his appointment as he had teeth pulled but the temporary dentist kept apologizing. I wasn't sure what was going on but he said they would make it right, something about the dentures being wrong, and they scheduled an appointment the following week. So my husband had no teeth for that week and then another week after that appointment. His still do not fit and he refuses to wear them. It's been about 4 months and my teeth fall out when I speak so I called in and asked about a fitting since I had not had one originally. I went in and was told that they needed realigning because of bone loss. It's been 4 months, my last teeth lasted 15 years and I never needed any adjustments. The office then sent in a person with a quote of a $1000. I explained I couldn't do that so if I had to pay so much I would only be doing the top, she said sign it anyway. I was originally told that adjustments were $150, and I had asked if I needed to pay that for this visit since no fitting was ever done to the teeth. I was told there should have been one and it was implied I wasn't being truthful. Keep in mind I had just paid somewhere around $5000 for the teeth. The assistant left to make an appointment for next week, she came back in and I was told to hand over my teeth, that I should have them back in a few days. I had already explained I needed to schedule for next week so I could try to find my old teeth so I could eat and speak for those days. I explained again I could not do that today, she explained it was the only way it worked with the dentist schedule. I was finally told to call when I was ready to get it done and they would schedule me then, and then I was walked to the door. So now I'm out almost 13,000 cash for myself and my husband and I'm going to have to go to another dentist that does what they say. Please beware! Most of us cannot afford to go and get new teeth let alone be robbed when we do. I'm so upset, I no longer have teeth I feel confident in and I do not have another $13000 to make it right, it was a a once in a lifetime opportunity, nor do I want to go for 2-3 days without teeth while I wait to get them corrected. The dentist only works Thursday & Friday, which explains why my 1 month time frame turned into 4 months. I had read the reviews and I thought I'd found a place I could trust but now I'm out the money, I have teeth that fall out when I speak, and I was treated like I was not worth their time.

things about Avenue Dental Care! I encourage you to come here for your dental care in oral hygiene…read morehealth! Dr Arpita and staff do a superb job ... not only with customer service but with educating you on what it takes to have great oral health!! I have been a customer's for many years and there's no place I would rather go! I highly recommend this dental office for your whole family! Have a blessed day!!

Good Care with excellent Doctor and Hygienists. Billing experience is not good as patients are…read moreasked to pay without proper understanding on the insurance benefits.

Great dentist! The staff and team are kind and attentative. Very clean and organized. All my…read morequestions for treatment where answered. Cost where broken down in easy to understand terminology. Go here for great care!

I trusted RFD for well over a decade, but can no longer recommend them for sedation dentistry. I…read morethink they may have changed management because I no longer see my old dentist on their website. I'm absolutely terrified of dental work because of an experience with a dentist when I was a very young child. In the past, RFD offered gentle compassionate care with sedation to get me through the encounter and helped me regain healthy teeth and gums. However, the new dentist refuses to provide the sedation I need for my appointment. So, I will find a new dentist and have my records transferred.

I had a composite filling break off a tooth. I made an appointment to see Dr. Brian Williams of…read moreRedmond Family Dentistry to have the tooth repaired. Dr. Williams repaired the tooth and it looks beautiful! There are no seams or discoloration different from the original tooth like before when another dentist repaired the tooth 5 years previously. The staff in the office are attentive and process your claims with the insurance company, if you have one. The dental assistants and hygienists are caring and efficient with all their work. Thank you, Dr. Williams, for repairing my tooth as if it never was damaged. I am fortunate to have you and your staff in our local community.

The front desk staff here is incompetent, rude, and unreasonable. This is unfortunate because the…read moredoctor here is great and I have been with him for over 10 years now, but I am moving back to the sunrise dental clinic in Bellevue because the front desk staff is not professional and not helpful whatsoever with anything that you ask them. i If I could give this place lower than a one star, I would Specifically for the front desk staff.

I had an overall great experience here. The doctor and the assistant were very nice and explained…read moreeverything that was happening before they did it. They checked in during my cleaning and asked if I was comfortable, needed a break etc. The only negative review I have is the covid and check in/put procedures are absolutely over the top. You check in and sit by the front door instead of the main lobby. After you are done you sit in the main lobby and can't approach the front desk. So you are scheduling an appointment from sitting in your chair 10 feet from the receptionist? Then they walk over to collect payment and you put it on a clipboard. The whole thing is too much and awkward. As soon as the health facility covid restrictions are lifted and if this place is enforcing it after I won't be returning. I am fine wearing a mask no problem, but all the extra procedures are way too much.

I like the front desk and I like Dentist not the female dr. I like Doctor P…read more I have had good and not good experience there. I'm giving them another chance. My friend works there I like the old hygienist and I'm not sure about the new one. We're gonna find out. I've read some not really good reviews though so it makes me question.

Stumbled on this wonderful dental office when looking to get my Mom Dentures. From the very first…read morevisit the staff was very welcoming and kind. We've gone back for several appointments since and every time they are so gentle with my Mom who is very anxious and has Alzheimer's. Monica and Dr. Aljuboori have been so patient with my Mom. They were able to get her to relax enough to do a full lower extraction today. Dr. Aljuboori said she was treating my Mom as if it were her Mom and it is very evident. And they have been treating every patient with the same kindness. My Mom has a new cute smile now and we couldn't be happier. Also a shoutout to the front office staff. Katie & Amy have been delightful!

Everyone at the office was incredible! I have never had a good dental experience until now! I…read moreweirdly felt like I was family there! I could not have asked for a better team!!! I can't wait to go back! The quality of care was outstanding. They listened to my concerns and helped me figure out my payment plan and gave me options! They really care!

Billing issues continuously, and service was not good. New to the business that may play a part in…read morethis.