Falls Auto Collision was great to work with from beginning to end. Easy to schedule, worked…read moreseamlessly with the rental car company and the job was well done. All the staff were knowledgeable and friendly. Definitely recommend!

I highly recommend Falls Auto Collision. They have a great customer service, very professionals…read more you should without hesitation bring your cars for any body repairs. I have visited this place for many years. great job guys!

Best auto body shop in Miami! Marcel and Ana are friendly, honest, and qualified. Great work, fair…read moreprices, and service you can count on.

So far this place is great. i walked in and met with Ana who proceeded to ask questions and get…read morewhat she needed for the vehicle repair. She provided an estimate and did say that the computer gave her a red flag due to the age of my car, but did not hesitate to continue. Very professional, clean location, and did not hesitate to advise me on other ways to try and save me money. So far out of the places I visited, they have earned my business in the future. I am still getting estimates to repair my 20 year old vehicle but it still runs with A/C and all. LOL! To Be continued..........

Lack of inspection of repair work post "completion" and he…read moredid not get me more money for my collision repairs as he stated from Geico as I was the one who had the inspector come out to get the car inspected. I had to advocate for myself on the backend the entire time with insurance and make multiple calls to get an update on the status from Specialty, my car was never a priority while my vehicle sat there. Take your vehicle elsewhere. Every car serviced should be test driven and evaluated for drivability. Also, each client should be presented with service paperwork to sign off on They supposedly gave me an oil change and didn't even add windshield wiper fluid. Tell tale sign of lack of inspection or service protocols. Awful customer service and followup. And if my car was needing to be on the chopping block why would you complete a $1000 repair on it without evaluating the entire vehicle's needs first.

Best car repair shop in Miami!!!!…read more My family has been going here for over a decade to service all manner of European cars On the contrary dealing with Mercedes service is a nightmare and the amount they charge for simple repairs, or in some cases service that should be covered, is absolutely outrageous. Specialty charges a fraction of what Mercedes charges and more importantly: they actually fix the issue! Not to mention your car is usually there a lot less time than at the dealership - usually a couple days at most for just about any issue you might have. Often times I've taken my car there to make sure that the constant Mercedes warnings that appear on the dashboard are in fact, not a product of any serious car issue, but usually something to do with the sensors being out of place or some technical car issue that isn't the catastrophe the warning indicators suggest... In these situations, we are not only normally in and out within the day, but often times they don't even charge if it is a simple fix for them as they have more integrity than any mechanic I have been to! ‍

I'm delighted that I found this family business, Southern Auto Pain and Body.Mike and Dee provided…read morea quality paint job for my car. They are the real deal with fair pricing and great customer service care, how refreshing.

Was able to get great service very quickly. I had damage in an accident in the front and side of my…read morecar and I had it back later that week. They are very on top of getting parts and dealing with insurance . Most autoshops in Miami are extremely slow, expensive , and usually scammy. The whole team there is great and I definitely will be returning next time I have an issue.

10/2020 I dropped off our commercial van at the shop per my insurance for repairs to the outside…read morebody from an accident. During repairs, the shop placed a LARGE black sticker on our flooring without a cause. I asked them to please remove the sticker & clean the area under it. Instead of removing the sticker, the shop decided to SPRAY PAINT the ENTIRE floor of the vehicle, all of my equipment, walls, and curtains. When I picked it up, they were airing out the FUMES from the spray paint they applied WITHOUT our consent. The owner, Leo, told told me the truth: the shop DAMAGED my floor, lied & covered it up with a sticker, & since it was still damaged when they removed the sticker, they took it upon themselves to SPRAY PAINT the entire waterproof flooring (again w/o consent). 01/21, I request all communication in writing. Shop was told our attorney would be building a case. Owner Leo called me, said his mom just died of Covid & bc of this I should give him a chance to "do right" by us. He promised he would get his best men on the job to work over a weekend to ensure we would not miss any days of work (biz is sole income for my household). Leo the owner has now mislead/gaslighted me, called me unreasonable & is saying he will only fix the damages he caused to my vehicle over a 1 week timeline only in the days I have to work. He lied about everything to get me to stop legal pursuit.

Been there thee times due to excellent quality of work best part I go home with a new car super…read moreclean

Quality, treatment, and speed were all excellent! Would definitely recommend to anyone needing car…read morework.

Avoid this place. Went to get an estimate and wanted to see if I could pay out of pocket instead of…read moreusing my insurance. Had a minor damage but the rep kept insisting I use my insurance and then he made the damage on the car worse. He said it was an accident. Either he did it on purpose to force me to use my insurance so they could make more money or he is incompetent.

Frank was great. He and his staff were very communicative and gave me multiple options on cost.read more

Excellent high quality body work and custom Headlight installation on my Bentley…read more Very professional and great communication by Frank, owner and one who did the work. I checked 3 other body shops and glad to choose this one.

Everyone we dealt with was great. Isabella in the office and David in repair were so helpful and…read moreprofessional and kind. Our car looks beautiful. The repair was done in a timely manner. I highly recommend this business.

Classic collision is the go to when it comes to fixing your car! They made this experience for me…read moreso smooth! It was my first ever accident in all my years of driving and they were so kind and efficient. The value for fixing it was great. Big thank you to Raul, David and Isabella for making my car feel brand new again. Check out the before and after!