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Le Creuset Outlet Store

3.0 (6 reviews)
Closed 10:00 am - 8:00 pm
Updated a few days ago

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9 months ago

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3 years ago

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2 years ago

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2 years ago

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13 years ago

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17 years ago

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Connecticut Appliance & Fireplace Distributors - CAFD Kitchen Appliance Showroom photo 9

Connecticut Appliance & Fireplace Distributors

2.6(20 reviews)
29.4 mi

I bought brand new $6000 Frigidaire model PCFD3670AF range from CAFD that didn't work from the…read morebeginning. The oven does not reach the temperature it is set at and can vary by over 100° at times! There is no option to calibrate it. They sent a tech to replace a part and it didn't fix it. I was told, sorry, there are no other repairs possible. They've been giving me a runaround for months and I haven't been able to use the oven at all. It's brand new and under warranty but they won't replace it or take it back. Unbelievable. Stay away from CAFD and Frigidaire. Terrible customer service and the warranty is worthless.

We are very upset at the level of customer service our family has received at CAFD. Our fireplaces…read morewere supposed to be fully installed and usable back in July--as of yet our upstairs electric fireplace is still completely open and unusable. We've called numerous times, been put on long holds, hung up on and two crews came out bringing the wrong items. We have been calling your office every week, with no response and no timeline when our fireplace will be finished in our bedroom. This has been a reoccurring story with each fireplace (we purchased a gas fireplace and two electric fireplaces)--we pretty much had to come IN PERSON to get our main floor fireplaces installed with the proper materials. This is unacceptable. Since calling your customer service team and being disconnected last week, our cats have crawled into the open fireplace in our bedroom, and the pebbles have spilled all over our floor. I am submitting a better business bureau complaint, and complaining on yelp and other social media channels. I can't believe this is how you conduct business with your customers.

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Connecticut Appliance & Fireplace Distributors - CAFD Fireplaces & Stoves Showroom Photo 2

CAFD Fireplaces & Stoves Showroom Photo 2

Connecticut Appliance & Fireplace Distributors - CAFD Fireplaces & Stoves Showroom Photo 7

CAFD Fireplaces & Stoves Showroom Photo 7

Connecticut Appliance & Fireplace Distributors - CAFD Kitchen Appliance Showroom photo 3

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CAFD Kitchen Appliance Showroom photo 3

Le Creuset Outlet Store - tableware - Updated May 2026

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