Whenever I'm in Waterloo and am off to a dinner party or some other function that requires me to…read morebring beer, wine or spirits this is always my LCBO of choice. Being one of the largest LCBOs in Waterloo this location offers a wide variety of specialty products, particularly in the wine and beer category. More than anything I love trying different kinds of beer, and this location seems to offer many that I still have yet to try! So if you're ever looking for some kind of liquor product and you're not sure if the smaller locations will have it you can be pretty confident this one will. Another thing that is great about this location is the knowledgeable staff they have working there. Not only are they knowledgeable but they are very friend and are willing to help if you need it. Great location! Conveniently located with lots of parking in the back!

Come to this one instead of the one up near Conestoga Mall. It's larger with a better selection…read moreand slightly better customer service. The other one seems to passive-aggressively hate its customers. This one just passively hates you. No overt aggression. Thumbs up!

Today I was picking up some wines for corporate baskets. I was looking to get the Pinot gris G…read moreMarcus. The tasting bar is open again so I was able to sample it but the location only had one case. So I scratched to find a back up. So I ended up trying a back up Australia chard but it was too tart for taste for novice drinkers so I asked for some recommendation and assistant manager Ben offered me a Sauvignon blanc that was quite nice for the wine drinker and the novice drinker. It's so nice to have someone so experienced to help me out. Can't wait to return in the spring for more wine.

I buy mostly Magnotta as it never feels that I did not get the right thing. Value and taste…read morecombined is good combination for me. Take it when invited for dinner somewhere always makes a good impression. I wish there would be a store closer, but it is worth the drive.

Terribly slow service. I've ordered twice and both times too well lover an hour. The second of…read morethe the two times was 1h 40m before I called and cancelled. They have the nerve to charge $10 for delivery but have this terrible service. I could have WALKED to my local liquor store and back in that time. Stay away.

I think there's a real problem with this group. I do like the convenience of being able to order…read morealcohol and have it delivered to my door, but I really don't like the drivers inability to properly calculate items. I do the math myself now, because we've had some inconsistencies with prices multiple times. I had placed an order at 8:30 p.m. and they called and confirmed the items and said it was on its way, but nothing ever showed up... I had to call the next day and place the order again... So they seem fairly disorganized. I do prefer to order online so I have a paper record of what's ordered, because they do deliver wrong items and even when you place an order online they transcribe it incorrectly, so it's very disorganized and poorly coordinated. I don't particularly expect great things from this type of service, but just being able to transcribe correctly from an online order and to do basic math isn't really asking that much... I do see potential with this business and I do find it incredibly convenient... but I feel there should be a better way to decrease order inconsistencies and mathematical discrepancies. I'm not sure what their base delivery rate is because my orders have always been over $100, but if you do place an order over $100 it's 10% of the orders total and 2 - $3 to use their machine if paying by credit card. We do tend to tip the drivers between $5 and $10 depending on how big an order it is. It's convenient and it saves you from having to deal with all the added stress of going to the LCBO when you're preparing for a party the next day.

Gord and I had lunch on Thursday at the Paris Beer Co. We had a couple Salty Stingers ... peach…read moreand blueberry raspberry sours. I liked them both but liked the blueberry raspberry more. We both ordered Thai chicken skewers, which were very good. The staff were friendly. Adam was our server and he was friendly and took good care of us. I bought a six-pack of the blueberry raspberry Salty Stingers to take home and a teeshirt John Ladds Band was at the Paris Beer Co. that evening from 7pm to 9pm so we went back. The band played cover tunes ranging from pop to rock.

Pros: - Good amount of seating and a nice patio…read more - Beer was good but nothing super amazing. - There's a nice market in the same building. Cons: - Not enough servers for the amount of customers. - Somewhat pricey.

This LCBO has a slightly better gin selection than the one closest to my house. This is pretty much…read morethe only reason I come here. But when I do the service has been friendly and fast.

This location has a chilled beer section and a vintages section. The vintages section is either too…read moresmall or poorly curated. For example, they have plenty of Italian reds but very few Italian whites and precious few varietals. The staff are helpful. You can place a special order or have stock shipped from a different store. They will carry your order out to the car. Don't offer a tip - they aren't permitted to accept them (I tried). I appreciate that the individual stores don't have much control over their own selection but it would be nice to have more varietal options from specific regions, as opposed to the ubiquitous choices. Decent selection of Niagara wines. Free parking. Note to the idiots who roll up on the sidewalk: this is not your personal parking space! You are the same as everyone else no matter what type of car you drive. Park 3m away in the allotted PARKING SPACES. The hours at this location are too short.

We gave my son a $50 Beer Store gift card and when he tried to use it, they told him the card…read moredidn't have any money on it. We found out the card was redeemed in Toronto, yet my son was in Ottawa! I called and explained what happened and the person I spoke to said that someone would get back to me. I wasn't hopeful. But then, I got an email from Frank Perry at The Beer Store in Mississauga saying they would be reimbursing us for the gift card - and giving us an extra $10 for the trouble of having to call in!! Apparently, they have had some trouble with people hacking into their gift card system, so I guess we weren't the only one they heard from. I was so happy with the good customer service. Gift cards are like cash and they might have just told us we were out of luck, but to my surprise, they believed us and we got our money back! Thanks so much, Frank!