The LCBO was recommended to me by a waitress after I fell in love with Cabernet Franc ice wine having never seen it in the state of Washington. I readily admit when the waitress told me to visit the LCBO I was very confused until she explained what it was and how that was what everyone referred to their alcohol stores in the area.
This LCBO is pretty much your classic alcohol store. Rows of neatly labeled bottles of spirits and wines in sterile white light conditions. The thing that made this pop were the people. As I wandered aimlessly through the aisles looking for a particular cellar I was greeted by one lady who attempted to help me. She then went to find another lady and when both of them couldn't figure it out they went to find their wine expert who made a fantastic recommendation as they did not carry the particular cellar that was served to me at the restaurant.
The recommendation was truly fantastic.
I was struck by how helpful these ladies were even despite me telling them that I did not want to take up their time. The store was busy with a steady stream of customers coming in and out. Checkout was fast and friendly as well. It made me very pleased. read more