Would give 10 stars if possible. They responded to a yelp inquiry and came out the same night…read more Started with wanting to have beds cleaned and replanted. Then we decided to install irrigation system, front and back. Then, we realized we needed a French drain and rerouting of downspout water. They did all this fast, with great communication. Our home is now lovely, safe from water overflow and will continue to look fantastic over the summer. Many thanks to Miguel and Michelle for great work!!

Responded to my request within 5 minutes and was able to schedule service 2 days later. Arrived on…read moretime & I actually added on to the job on spur of the moment & Miguel fixed everything. Price was more than fair. Highly recommend!

We had an irrigation system installed in November 2024. Professional and high quality system. Very…read moreresponsive to any issues we run into. The owner really knows his industry and is always willing to explain the system thoroughly. Very impressed and glad to be working with them.

From the owner: Enjoy a stress-free holiday season with our extensive lighting packages. We take care of design,…read moreinstallation, removal and storage; ensuring a seamless experience from start to finish. Visit our website to view packages and pricing. Contact us today to schedule a free consultation.

They have responded well to our irrigation system needs. Great work crew! Did a great job.read more

We had an irrigation system put in with our new build home and the system was designed well and has…read morealways functioned great for us (~2 years old now). During our first summer in our home there were a couple areas where the spray heads weren't quite reaching some far corners of the lawn. After contacting Brad (who has been phenomenal), the crew was quick to come out and make the adjustments to the spray heads. We have had Polaris Irrigation come out to winterize our system annually and turn it back on in the spring and they have always been responsive and prompt. Most recently we had some underground repair work done in our yard by our home builder this December and in the process the irrigation power line was damaged. I contacted Polaris Irrigation, and as usual, they were quick to respond to my needs and quick to get out here to fix the issue caused by someone else. I would highly recommend Polaris Irrigation as we continue to use them for our own irrigation needs.

I would have given zero stars if I could. Very disappointed in a company we have used for the seven…read moreyears we have owned the home. Their technician arrived today to summarize our system. The first step was turning on the water. Ours is located in a utility closet off the laundry room as we have no basement. The technician could not locate the turn on and kept saying she found most turn on valves in the basement. We have no basement. After a few minutes I suggested we reschedule if she was not confident about she needed to do. The technician was promptly out of the house and did not acknowledge me calling after her to ask if there was anything I needed to do. I called the office and received no sympathy or apology for the problem. They need a course in customer service. The earliest they had was 18 days away. Both the owner and individual I spoke with first had no interest in trying to work me in sooner. The owner came across to me as irritated by my call. On top of all this they sent me a bill almost immediately after the technician left. They have also sent me a reminder, but say they have canceled the bill. They were great as AK Irrigation.

Aaron was excellent to work with. He is very knowledgeable about his field; but easy to understand…read morewhen he describes what needs to be done. I will absolutely work with AK again.

Five-star experience. October 7, 2025, Austin replaced 45 feet of drain pipe with 3-inch schedule…read more40 and installed a clean out where the downspout meets the drain pipe riser. This was the most stress-free home contracting experience I've ever had. Austin was considerate, reliable, and trustworthy. He navigated an electric dog fence and irrigation system without damaging either and buried the pipe underneath the irrigation lines in case the lines ever need repaired. He also had to install pipe underneath a sidewalk. He hand-cut the sod and replaced it with minimal impact to the lawn. All photos were taken right after the job was completed. The area looked great right after. I highly recommend Austin and his company. He is a diamond among home contractors. I couldn't be happier with the entire experience.

We hired Austin to create garden beds in our little urban backyard. He worked hard, communicated…read moreclearly and professionally, and the end result was fantastic. Price was more than fair. I highly recommend him for any landscaping work.

Pacific has been servicing my very large system (with 70+ heads) for years. We used several other…read morecompanies in the central Ohio, Columbus area, and the others were always late, didn't know what they were doing, or ripped us off. Pacific Lawn has always done great work, is always on-time, and is honest and trustworthy. Their tech Mark Hance is the best in town. Our family would highly recommend using Pacific Lawn for your irrigation system. Thanks Mark & the PL Team for your continued fantastic service. Joe & Erin M.

Pacific came out to turn on our system and found all six valves in our system had gone bad. They…read morewanted $145 each to replace the valves. Another service came and found the valves simply needed to be tightened. Their charge was $139.

We went for some tree and flower advice and maybe buy some products to help our plants. The staff…read morehere were amazing! The tree guy talked me thru my issues and basically said I didn't need to buy anything right now but suggested a product to get for next season plus a make it yourself home product to use. The flower lady helped immensely and picked out the lowest cost product for us to buy because we only needed a small amount. No upsells, gimics etc only honest advice from people who obviously care about plants and trees. The plant and tree selection was fantastic and it's a fun place just to walk thru. We will definitely be coming back here for all our yard and houseplant needs.

My landscape designer was an absolute doll and lovely person. And gratitude to the install team -…read morethey worked really hard to do a lot on a really really hot day! Otherwise, our experience was overwhelmingly subpar for the investment. We asked for a simple front yard landscaping revamp. There were more misses than wins with the overall delivery: 1) Design proposal took longer than quoted (no big deal, I know they're busy), and was missing a key part we originally asked for (and got an "oops sorry, here's a haphazard fix"). Design still lacked some our accessory asks, but we decided to disregard those anyway. I feel as though our vision wasn't heard and believe me, I am an over-communicator. Maybe budget was an unspoken obstacle? But if so, it should have been communicated - we were flexible! 2) The install day was never scheduled, and the install team showed up unannounced without designer oversight as promised. Luckily I was able to arrange to stay home for the install. 3) We were charged for new plants, that we didn't receive. Instead they "transplanted" our dead plants that looked awful (these were the reason we were investing in new landscaping altogether). 4) Old random foliage and plants were left in our landscape (likely with intention, because they planted the new around them which threw off spacing). 5) Some plants did not take and remained weed-y, even with frequent and appropriate watering. When addressed, we were told we were not watering enough... doubt it, but ok. See photos. I'm shocked they thought this was acceptable, and didn't ask how to handle if there was question at the time of install. We ended up needing to replant about half of the overall work ourselves. Old plant concerns were remedied on our invoice, and follow-up communication was prompt from the designer at least. Won't re-engage.