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    Lawn & Order

    3.0 (19 reviews)
    Closed 7:00 am - 7:00 pm

    Services - Lawn & Order

    Driveway construction or installation

    Exterior wall construction

    Interior wall construction

    17 More Services

    Retaining walls

    Patio, porch, or terrace construction or installation

    Walkway construction or installation

    Irrigation construction

    Irrigation design services

    Landscape construction or installation

    Landscape design

    Landscape maintenance

    Landscaping building construction

    Landscaping building design

    Greenscape construction

    Greenscape design

    Design services

    Construction or installation

    Tree care services

    Tree pruning or trimming

    Tree removal

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    a view of a backyard

    I hired Lawn and Order to install drainage, irrigation and about a 12x12 ft. area with sod in my 2400 sq. ft. (minus hardscape) back yard. The estimate was almost .75 more than others but at that point communication was good and Dale seemed to have some good ideas so the impression was he cared about his projects. Before signing the contract he stated he would come to the project site to outline plans with landscape paint since my landscape architects' plan I sent him had been changed somewhat by the hardscape another contractor had installed. I also sent a power point with changes. During his walk through for the estimate it's important to note I showed him the actual rigid drain pipes I wanted. No one ever discussed a start date with me so I had to call to inquire. On the day the project started the crew showed up with inexpensive plastic drain material, no Dale and no plan. The crew did not speak English except for the leader as a second language. The leader was nice enough but either his English was limited or he was caught between the owner and myself. I was unable to get in contact with Dale. I was able to speak with someone in the office and after mentioning I couldn't give a good evaluation Dale called once. I was outside so he emailed saying the additional cost of the rigid drain pipe would be $1500 but he would reduce that to $750. I agreed because I had a choice of losing my deposit, putting in cheap material or paying the extra money which was less money than the deposit. It's important to note the contract stated drainage so the digging etc. was already covered. I was paying $750 for several $10 drain pipes, two of which I already had and I had the rocks needed. When the project was finished there were multiple issues. Dale never came at the beginning, during or end of the project. The major issue was 8 inches of flooding after a rain which Dale blamed on my dogs footprints so he was not going to address. He was told the dogs also dug but I told him I have multiple people including the landscape architect to attest they did not dig. No longer trusting this company I asked my landscape architect and another landscape company for a second opinion. The landscape company said the drains were excessive and misplaced and the grading was inadequate. The landscape architect who knew my property said I need a dry well. Additionally the project was not completed as agreed on in contract and multiple drains were installed 2 inches above dirt and on an angle, one drain was installed in the middle of the walk way and a sprinkler was installed under the rain chain (for downspout). In addition to blaming the dogs for flooding Dale responded with platitudes out of 'How to deal with negative reviews" 101 but was not going to even come over to look at the issues. Finally when I explained to Dale the other professionals had come to the home for a second opinion and disagreed with him he did show up. When I walked him around and pointed out all the issues his response was "I thought I was here to look at the water". In the end he agreed to regrade the dirt in the flooding area with 1/2 yard of dirt, cap the sprinkler and left me to figure drainage, and finished the irrigation in the raised bed area. The grading did not really help the flooding so I, a 69 years old women, dug the dry well myself and this cleared the flooding problems. After the issues were addressed Dale agreed to I went out to start the planting and noticed my tomato containers, cages and tree stakes were missing (value about $100) my gates are padlocked and no one had been in the yard. I had offered a member of the crew lemons from the tree and witnessed him putting my crate for moving garden supplies in the truck filled with lemons. I did not say anything since I thought he would empty the crate and return it. He did not. Just heartsick about this experience and in the end was able to work with Excel Landscape to come out and fix the remaining issues.

    This is the grass he destroyed then tried to retreat it

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    10 months ago

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    6 years ago

    Completely missed our phone appointment and failed to respond to three follow up messages asking to reschedule. Moving on...

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    3 years ago

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    11 years ago

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    Candice T.

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    12 years ago

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    9 years ago

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    Candice T.

    We're glad you're pleased, Paul!

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    9 years ago

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    Review Highlights - Lawn & Order

    Dale the foreman on my job was great and a funny guy, reminds me of Norm McDonald.

    Mentioned in 8 reviews

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    Living Elements Landscape

    Living Elements Landscape

    (127 reviews)

    Natomas

    We had our landscaping done by Living Elements for our backyard as well as our front yard for some…read morecurb appeal. They were recommended to us by a friend and I'm so glad that we went with them. We had our initial quote done a year ago by Matt who was so respectful, honest, and responsive. However, life happened and we decided to postpone our landscaping project. But when the time came to revisit our landscape project, I knew I wanted to reach out to them again. They were in my top two choices because of the impression that Matt made a year ago, their reasonable price, and the company also seemed to have an organized system. This time we met with Firas and Yasmine. Firas also exhibited the same level of professionalism as Matt and was so easy to talk to. He communicated well with us and checked up on our project regularly. Our yard might be considered a smaller project for the company but it didn't seem like it with the amount of attention that they provided. We also really appreciate how hands-on Yasmine was with helping us design our project. She was also very flexible with the changes that we needed to make. Problems were solved and issues were fixed without any defensive excuses. We are also thankful for her knowledge and recommendations with regards to our plant choices. Lasly, we had a stellar crew that worked on our yard. It was only 2-3 people at a time who worked on our project which made it more personal. Our main landscape foreman was Jorge and he was detail-oriented and went above expectations. He and the crew made sure that they cleaned up the workplace everytime, they were mindful of the noise pollution, helped us navigate the drip irrigation system, and educated us on maintaining our new yard. Also, as a bonus, I noticed that they segregated their trash properly between regular trash, recycling materials, and green waste. A little thing but speaks volume of their work ethic. Just honestly impressed by the crew's level of professionalism and respectfulness. They're efficient, responsive, and mindful. We have met with different contractors and worked with a great number of people, and I would place the landscaping crew that worked with us in the top 1%. As a whole, they make a great team and I highly recommend working with this company.

    We hired Living Elements to completely transform our backyard. And it looks amazing. They were…read moreeasy to work with and were flexible. Carlos even met with us after hours and on a weekend to work around our schedules. They worked with me on pricing for extra items that came up during the process so we didn't feel over charged. I highly recommend using them as we had a very positive experience.

    Lawn & Order - landscaping - Updated May 2026

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