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Lavish

5.0 (3 reviews)
Closed • 9:00 am - 8:00 pm

Services - Lavish

Therapeutic massage

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6 years ago

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8 years ago

Consummate professional. A real massage therapist that understands muscle groups and knows best how to treat back pain.

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9 years ago

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Balance Wellness and Massage

Balance Wellness and Massage

(23 reviews)

I am extremely disappointed with the customer service I received with balance wellness…read more I had my first prenatal massage appointment November 21st with Tammy which was a lovely massage and booked a second appointment for December 20th. A few days after booking I realized I was unable to make the appointment, because I had family in town and called to cancel November 28th. The call went to voicemail and I left a detailed message to cancel the appointment and why I was no longer available. I never received a call back. A few weeks later I called again to try to rebook a couples massage and the call went to voicemail. I did not leave a voicemail this time as I was running errands and wanted to speak to someone about the booking. I received email for the missed appointment and was charge for $164. I called to discuss what happened and got their voicemail again. I left a voicemail for their manager to call me back and received a called from Julie a couple days later telling me she'd speak to Ben the owner about it. I sent them a screenshot of my call log, so they could see I made the calls. Julie called back to inform me that there's nothing they could do about it, except offer me half off a couples massage. Julie added they have had issues with their phone systems, but didn't know the dates they were having issues. If you are having issues with your phone system that's not my fault. You should take accountability and make it right for the customer. If you don't have a receptionist to answer calls and you have known phone system issues you need to provide others ways of booking/canceling appointments.

I've been going to Balance Wellness & Massage for years! I have mild scoliosis which has given me…read morea lot of back, shoulder & neck pain as I have aged. My sessions with Ben are the only thing that has helped me feel better and get relief. I go once a month and it has changed my life. Absolutely the best massage therapy in the Georgetown area.

Lavish - massage_therapy - Updated May 2026

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